Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,353 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Face the Future sell a wide range of products that are competitively priced especially when on offer, good delivery timeline too”

Helpful Report

Posted 3 months ago

Hi Denise, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our product range competitively priced and that our delivery met your expectations. Your feedback is greatly appreciated. Best wishes, Team Face The Future

Posted 3 months ago

“I always shop for medic8 as its usually cheaper than other outlets”

Helpful Report

Posted 3 months ago

Hi Lynda, Thank you for your wonderful 5-star review! We're thrilled to hear that you find our Medic8 range competitively priced. Warm regards, Team Face The Future

Posted 3 months ago

“I have been an avid shopper with two other big beauty companies for years but found Face The Future to have much more incentives eg discounts, freebies and faster service. Will definitely be returning.”

Helpful Report

Posted 3 months ago

Hi Michelle, Thank you for your wonderful 5-star review! We're thrilled to hear that you found Face The Future to offer such great incentives like discounts and faster service compared to your previous experiences. We can’t wait to welcome you back for your future beauty shopping! Warm wishes, Team Face The Future

Posted 3 months ago

“Very disappointed. Products are extremely expensive and the images give the impression the product are bigger than they actually are (I don't understand ml/gram measurements), what I got was TINY for the price I paid. Also there was no tracking updates so my package got delivered while I was out because I had no warning, only got a royal mail notification 5 hours after it had been delivered. Couldn't find it for a day but turned up thrown over a fence into The back garden of the neighbours empty house, only found it when the wind blew it round the garden. Tried talking to customer services when I couldn't find it only to be told fill in a form, wait a week after that they'll look into it and maybe I'll get a refund/replacement but would not give a time on how long it would take to sort. Just disappointed all round really.”

Helpful Report

Posted 3 months ago

Hi Ty, Thank you for your review. We have looked into this and can see that an order confirmation email and a dispatch email containing the tracking information were both sent to the email address you provided when you placed your order. We are sorry to hear about the issues with Royal Mail and do apologise on their behalf. Kind regards, Face the Future

Posted 3 months ago

“Excellent value, prompt delivery, and a nice wee freebie! All good!!”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you for your wonderful 5-star review! We're thrilled to hear that you found excellent value and enjoyed a prompt delivery along with a little surprise! It truly makes our day to know you're happy with your experience. Best wishes, Team Face The Future

Posted 3 months ago

“Amazing service as always!”

Helpful Report

Posted 3 months ago

Hi Anna, Thank you for your wonderful 5-star review! We're thrilled to hear that our service continues to impress you. Your support truly means a lot to us! Best wishes, Team Face The Future

Posted 3 months ago

“Excellent service very helpfull”

Helpful Report

Posted 3 months ago

Hi Priscilla, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our service helpful. Your support means a lot to us! Warm regards, Team Face The Future

Posted 3 months ago

“I'm looking forward to finishing my first bag of collagen shots and hopefully my collagen levels will rise and improve my aging complexion. I really like the HD Brow apro pencil.”

Helpful Report

Posted 3 months ago

Hi Sharyn, Thank you for your amazing 5-star review! We're thrilled to hear that you're enjoying your collagen shots and the HD Brow pencil. We can't wait to hear about your results. Warm wishes, Team Face The Future

Posted 3 months ago

“Easy to use website / great offers - will definitely use again.”

Helpful Report

Posted 3 months ago

Hi Samantha, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our website easy to use and enjoyed our offers. Warm regards, Team Face The Future

Posted 3 months ago

“Pleased with how my order was delivered so quick. Also had a free cream sample included. Thank you”

Helpful Report

Posted 3 months ago

Hi Angela, Thank you for your lovely 5-star review! We're delighted to hear about the quick delivery and that you enjoyed the free sample. Warm regards, Team Face The Future

Posted 3 months ago

“Great range of products with good information. Good suggestions for alternatives. Prompt delivery. Good website”

Helpful Report

Posted 3 months ago

Hi Lesley, Thank you for your glowing 5-star review! We're delighted to hear that you appreciate our range of products, along with the information and suggestions we provide. It's great to know that you found our delivery prompt and our website user-friendly. Warm wishes, Team Face The Future

Posted 3 months ago

“Recently purchased suncare products at 25% off! Brilliant! I find the rewards impossible to use”

Helpful Report

Posted 3 months ago

Hi Sandra, Thank you for your great 4-star review! We're delighted you enjoyed the 25% off on our suncare products. We understand that using rewards can sometimes be tricky, and we appreciate your feedback on this. Your experience is important to us, and we’re always here to help! Warm regards, Team Face The Future

Posted 3 months ago

“Started using this company this year and couldn’t be happier. Huge selection of products, prompt delivery and I always receive a free sample of something and if I do a big order I get to choose what Freebie I would like. Nothing to fault. Keep up the good work and customer focus.”

Helpful Report

Posted 3 months ago

Hi Tamasine, Thank you for your fantastic 5-star review! We're so happy to hear that you've been enjoying our extensive selection of products and our customer focus. Warm regards, Team Face The Future

Posted 3 months ago

“Easy to order. Great and quick service”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you for your fantastic 5-star review! We're delighted to hear that you found ordering easy and our service quick. Your feedback truly makes our day! Warm regards, Team Face The Future

Posted 3 months ago

“Excellent gift!”

Helpful Report

Posted 3 months ago

Hi Joanna, Thank you for your glowing 5-star review! We're thrilled to hear that you found our product to be an excellent gift. Warm wishes, Team Face The Future

Posted 3 months ago

“Excellent products and prices and service”

Helpful Report

Posted 3 months ago

Hi Caron, Thank you for your excellent 5-star review! We're delighted to hear that you appreciate our products, prices, and service. Warmest regards, Team Face The Future

Posted 3 months ago

“Deliever on time and offer good deals”

Helpful Report

Posted 3 months ago

Hi Samara, Thank you for your amazing 5-star review! We're delighted to hear that we delivered on time and that you found our deals appealing. Your satisfaction is our top priority! Warm wishes, Team Face The Future

Posted 3 months ago

“I bought a conditioner for my hair and it is great. My delivery arrived on time.”

Helpful Report

Posted 3 months ago

Hi Paula, Thank you for your wonderful 5-star review! We're so glad to hear that you love the conditioner and that your delivery arrived right on time. Your feedback truly brightens our day! Warm regards, Team Face The Future

Posted 3 months ago

“Great all round service. I found what I needed easily, placed my order, which arrived quite quickly. I cannot review the victory oil yet as only just started to use it”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your great 4-star review! We're thrilled to hear that you found our service to be top-notch and that your order arrived quickly. Warm wishes, Team Face The Future

Posted 3 months ago

“Easy to order on line and quick delivery”

Helpful Report

Posted 3 months ago

Hi Manjinder, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our ordering process easy and that your delivery was quick. Your feedback really means a lot to us! Warm regards, Team Face The Future

Posted 3 months ago

Face The Future is rated 4.8 based on 22,353 reviews