Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,970 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy because we found you”

Helpful Report

Posted 3 months ago

Hi Mariy, Thank you for your wonderful 5-star review! We're so happy to hear that you found us and that you're pleased with our service. We truly appreciate your support! Warm wishes, Face The Future

Posted 3 months ago

“I really like using face the future. Good information about skin care.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that you find our information about skin care helpful. Warm wishes, Face The Future

Posted 3 months ago

“Received my order swiftly and am pleased with the items. There was a problem with a serum that had leaked, but this was dealt with promptly by Katie and a replacement item was sent out straight away. Am very pleased with my purchases.”

Helpful Report

Posted 3 months ago

Hi Sheila, Thank you for your wonderful 5-star review! We're really pleased to hear that your order arrived swiftly and that our team, especially Katie, could assist you so promptly with the issue. It’s great to know you’re satisfied with your purchases! Warm wishes, Face The Future

Posted 3 months ago

“Great products and quick delivery”

Helpful Report

Posted 3 months ago

Hi Leonie, Thank you for your wonderful 5-star review! We're thrilled to hear that you loved your products and that delivery was quick. Warm wishes, Face The Future

Posted 3 months ago

“It was my first time shopping with face the future, and it definitely won’t be my last! Not only did I get my favourite Elemis moisturiser at a great price I got LOADS of incredible freebies and mini samples with my order! So impressed and will definitely be shopping with them again.”

Helpful Report

Posted 3 months ago

Hi Harriet, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you enjoyed your first shopping experience with us and loved the extras that came with your order. We can't wait to welcome you back for your next purchase! Warm wishes, Face The Future

Posted 3 months ago

“Staff very helpful and friendly. Great selection of products and good offers.”

Helpful Report

Posted 3 months ago

Hi Gill, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our staff helpful and friendly, and that you enjoyed our great selection of products and offers. Warm wishes, Face The Future

Posted 3 months ago

“Really happy with the FF! I've been using the SC Ferulic Serum for quite sometime, and FF is my go-to place to stock up. It's quick, reliable, and I trust the quality is always verified.”

Helpful Report

Posted 3 months ago

Hi Aga, Thank you for your amazing 5-star review! We're thrilled to hear that you trust Face The Future for your SC Ferulic Serum and appreciate our quick and reliable service. Warm wishes, Face The Future

Posted 3 months ago

“Excellent service - speedy delivery and competative price”

Helpful Report

Posted 3 months ago

Hi Elizabeth, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed our speedy delivery and found our prices competitive. Warm wishes, Face The Future

Posted 3 months ago

“Great website”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you love our website. Warm wishes, Face The Future

Posted 3 months ago

“I placed an order for 2 products and quickly realised I’d ordered 1 wrong item (both items were very similar ) - I emailed to ask if the item could be changed for the correct one as it hadn’t yet been processed. A quick response told me even though the order wasn’t yet processed I would receive what I ordered and I could go through the returns process and then place another order ! I know it was my error but I feel it could’ve possibly been changed to save the hassle of paying for a return , waiting for refund and then re ordering/paying for delivery .”

Helpful Report

Posted 3 months ago

Hi Tanya, Thank you for sharing your thoughts with us. We appreciate your feedback and understand how frustrating it can be when an order doesn’t go as planned, however our systems do not allow us to change anything once it is at a certain point in the processing status. Warm wishes, Face The Future

Posted 3 months ago

“My recent purchases are the Holy Grail box which is totally incredible value for money. It's a birthday present from myself and I love it. Also the freebie Jetsetter bag full of goodies was well received. When I telephone Face the Future I explain that I am allergic to linalool in products and they are always vso very helpful and patient. Last week I ordered my nine yards dry shampoo which is my holiday go to product. Also I ordered more Coola sun spray. All the top cruise lines seem to stick Coola if nothing else but it was £10 more than from Face the Future. Your bargains are amazing, your product knowledge is excellent and I always hope to deal with you,as you are fairly local to me and truly deserve my business. Keep up the good work in doing what you do and thankyou. !”

Helpful Report

Posted 3 months ago

Hi Christine, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love the Holy Grail box and found great value in it, and we’re glad our team could assist you with your product allergies. It’s fantastic to know that you're enjoying your go-to products and taking advantage of our bargains! Your kind words truly mean a lot to us. Warm wishes, Face The Future

Posted 3 months ago

“Wonderful service and products thank you :)”

Helpful Report

Posted 3 months ago

Hi Jessica, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed our service and products. Warm wishes, Face The Future

Posted 3 months ago

“Good product prices Fast delivery I would use this company in the future”

Helpful Report

Posted 3 months ago

Hi Margaret, Thank you for your 5-star review! We're thrilled to hear that you found your products prices good and appreciated the fast delivery. Warm wishes, Face The Future

Posted 3 months ago

“Helpful assistance from assistant made first time ordering comforting and easy”

Helpful Report

Posted 3 months ago

Hi June, Thank you so much for your kind review! We're delighted to hear that our assistance made your first ordering experience comforting and easy. We’re here to help anytime! Warm wishes, Face The Future

Posted 3 months ago

“Great service”

Helpful Report

Posted 3 months ago

Hi Claire, Thank you for your fantastic 4-star review! We're so glad to hear you had a great service experience with us. Warm wishes, Face The Future

Posted 3 months ago

“Great company to deal with, has a variety of brands, good reviews on products and good discount deals. Also has accessible information on different skin types to help with choice. Have used FTF for a few years now and haven’t needed to look elsewhere, you won’t be disappointed. Highly recommend.”

Helpful Report

Posted 3 months ago

Hi Joy, Thank you so much for your wonderful 5-star review! We're delighted to hear that you appreciate our variety of brands and accessible information on different skin types. Your continued support over the years means the world to us! Warm wishes, Face The Future

Posted 3 months ago

“Good service, easy order quick delivery”

Helpful Report

Posted 3 months ago

Hi Veronika, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed our service and found the ordering process easy with quick delivery. Warm wishes, Face The Future

Posted 3 months ago

“Quick, efficient and on time delivery.”

Helpful Report

Posted 3 months ago

Hi Dianne, Thank you for your wonderful 5-star review! We're delighted to hear that you experienced quick, efficient, and on-time delivery. Warm wishes, Face The Future

Posted 3 months ago

“Very fast great price and authentic fantastic product”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that you found our service fast and our products authentic at a great price. Warm wishes, Face The Future

Posted 3 months ago

“😃🙏 very god 😃”

Helpful Report

Posted 3 months ago

Hi Riad, Thank you for your wonderful 5-star review! We're so happy to hear that you had a great experience with us. Best wishes, Face The Future

Posted 3 months ago

Face The Future is rated 4.8 based on 21,970 reviews