Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,634 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,634 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 31st January 2026

Louise Q

Face The Future 5 star review on 30th January 2026

Anonymous

Face The Future 5 star review on 18th January 2026

Anonymous

Face The Future 5 star review on 13th December 2025

Rachel N

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff giving advice and information about products. Always polite and products delivered with in a couple of days”

Helpful Report

Posted 4 months ago

Hi Kathryn, Thank you for your wonderful review! We’re so pleased to hear that our staff has been helpful and that you received your products quickly. Warm wishes, Team Face The Future

Posted 4 months ago

“First time I have used this company, and I will use them again.”

Helpful Report

Posted 4 months ago

Hi Maggs, Thank you for your amazing review! We’re so glad to hear that you had a great first experience with us and we look forward to serving you again in the future. Warm wishes, Team Face The Future

Posted 4 months ago

“I placed my order as a birthday present for my daughter. It arrived sooner than expected and at a very good price. I was able to buy a second gift for her with the savings I made. One happy customer.”

Helpful Report

Posted 4 months ago

Hi Barbara, Thank you so much for your amazing review! We’re thrilled that your order arrived sooner than expected and helped you find another gift for your daughter. Your happiness truly makes our day! Warm wishes, Team Face The Future

Posted 4 months ago

“I have yet to receive the item I ordered. I have requested a refund and received no responses.”

Helpful Report

Posted 4 months ago

Hi Diane, Thank you for your review. We can see that our warehouse team were looking into the issue with your order and has emailed you to keep you up to date. We can see this has now been refunded. Kind regards, Face the Future

Posted 4 months ago

“Easy to navigate website, with lots of product options at very competitive prices”

Helpful Report

Posted 4 months ago

Hi Jane, Thank you for your fantastic review! We’re so happy to hear that you found our website easy to navigate and that our product options and prices met your expectations. Warm wishes, Team Face The Future

Posted 4 months ago

“Face The Future as a company we’re quick in delivery and seem to be well intentioned. I am absolutely gutted that the products I bought didn’t work, in fact they made my hair so much worse and made my scalp red and itchy which I’m distraught about given the trauma of post partum hair loss and the massive waste of money that I battled with myself to spend and could have spent on my baby. If only I could get a refund.”

Helpful Report

Posted 4 months ago

Hi Harriet, Thank you for your review. We have checked and can see that this is being dealt with through our customer service team, and they are awaiting your response to be able to assist further. Kind regards, Face the Future

Posted 4 months ago

“The serum instantly leaves your skin feeling soft”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your wonderful review! We're delighted to hear that the serum has left your skin feeling soft. Warm wishes, Team Face The Future

Posted 4 months ago

“The best skincare shop this product I got skinceuticles age interrupter serum is fantastic”

Helpful Report

Posted 4 months ago

Hi Leigh, Thank you for your fantastic review! We're so pleased to hear that you’re loving the SkinCeuticals Age Interrupter serum. Warm wishes, Team Face The Future

Posted 4 months ago

“Brilliant company. Very helpful with any issues Have purchased from them for many years and have always been satisfied”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your kind words! We truly appreciate your loyalty over the years and are thrilled to hear that our team has been able to assist you with any issues. Warm wishes, Team Face The Future

Posted 4 months ago

“great skinceuticals products & discounts”

Helpful Report

Posted 4 months ago

Hi Tian, Thank you so much for your glowing review! Warm regards, Team Face The Future

Posted 4 months ago

“Great for up market skincare - always great offers and freebies !”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your fantastic review! Warm wishes, Team Face The Future

Posted 4 months ago

“Receive order promptly, very pleased 😀”

Helpful Report

Posted 4 months ago

Hi Christine, Thank you so much for your lovely review! We’re thrilled to hear that your order arrived promptly and that you're pleased with your experience. Warm wishes, Team Face The Future

Posted 4 months ago

“Always buy my products from face the future. Prompt delivery. Well packaged. Good value for money.”

Helpful Report

Posted 4 months ago

Hi Barbara, Thank you for your fantastic review! We're so pleased to hear that you consistently find great value in our products and appreciate our prompt delivery and packaging. Warm wishes, Team Face The Future

Posted 4 months ago

“I have been buying different products from Face The Future for many years now. I am very happy with the service and they have wide range of products. I always get little samples to try something new.”

Helpful Report

Posted 4 months ago

Hi Angelika, Thank you so much for your kind review! We’re thrilled to hear that you've been enjoying our wide range of products over the years and appreciate the little samples we include. Warm wishes, Team Face The Future

Posted 4 months ago

“Fantastic choice of products and loving my Oskia purchases. Thank you x”

Helpful Report

Posted 4 months ago

Hi Carolyn, Thank you for your fantastic review! We’re thrilled to hear you’re loving your Oskia purchases. Warm wishes, Team Face The Future

Posted 4 months ago

“So helpful - any advice you need or problems you might have ordering - this team is committed to making sure your transactions go smoothly. Excellent pricing and top quality products.”

Helpful Report

Posted 4 months ago

Hi Vivien, Thank you for your fantastic review! We're thrilled to hear that our team was able to assist you with your ordering process and that you found our pricing and products to be top-notch. Warm regards, Team Face The Future

Posted 4 months ago

“Amazing quality”

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Posted 4 months ago

Hi Sara, Thank you so much for your fantastic review! Warm wishes, Team Face The Future

Posted 4 months ago

“Thank you, lovely service”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your lovely feedback! We’re thrilled to know you experienced our wonderful service. It truly means a lot to us! Warm wishes, Team Face The Future

Posted 4 months ago

“Excellent products and service as always”

Helpful Report

Posted 4 months ago

Hi Sarah, Thank you for your excellent review! We truly appreciate your kind words about our products and service. Warm wishes, Team Face The Future

Posted 4 months ago

“Smells wonderful”

Helpful Report

Posted 4 months ago

Hi Alan, Thank you for your wonderful review! We're so glad you love the scent. Warm wishes, Team Face The Future

Posted 4 months ago

Face The Future is rated 4.8 based on 22,634 reviews