Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,970 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,970 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products always promptly delivered!”

Helpful Report

Posted 3 months ago

Hi Gordon, Thank you for your wonderful 5-star review! We're thrilled that you love our products and appreciate our prompt delivery. Warm wishes, Team Face The Future

Posted 3 months ago

“Great choice of products and offers, and good quick service too. The only problem is that I’ve now collected loads of points, but never get to spend them. They don’t allow you to use discount points on skinceuticals which is the main brand I use.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review! We're delighted to hear that you appreciate our product selection and quick service. We understand your frustration regarding the difficulty in using your loyalty points, especially for your preferred brand. This does change often, so it is worth checking the terms and conditions before placing an order as you may be able to use them. Alternatively, give us a call and our Customer Service team can help. Warm wishes, Team Face The Future

Posted 3 months ago

“Easy to order. Packaged well and very quick deliver.”

Helpful Report

Posted 3 months ago

Hi Gill, Thank you for the wonderful 5-star review! We're so pleased to hear that you found ordering easy, and that your package arrived quickly and well-packaged. Your satisfaction truly means a lot to us! Warm regards, Team Face The Future

Posted 3 months ago

“Ordering on line very easy and delivery super quick. Kept informed from outset and given a delivery date and time period. Excellent service. Thank you Face The Future.”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you for your wonderful 5-star review! We're so pleased to hear that you found our online ordering easy and enjoyed our quick delivery service. Keeping you informed is a priority for us, and we're glad you appreciated it. Warm wishes, Team Face The Future

Posted 3 months ago

“Excellent product and great prompt delivery.would definitely recommend.”

Helpful Report

Posted 3 months ago

Hi Debbie, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our product excellent and appreciated the prompt delivery. Your recommendation means the world to us! Warm wishes, Team Face The Future

Posted 3 months ago

“So upset as it came late. I ordered it in time to take on holiday for me and my sister. I travelled on Thursday hoping it would come before then but only arrived on Friday. Deliveries are never usually that long from facethefuture. Definitely a disappointment this time.”

Helpful Report

Posted 3 months ago

Hi Rukaia, Thank you for your review. We are sorry to hear you are disappointed. We have looked into your order and can see this was placed on a Friday at 7:13 pm. The order was dispatched on the Monday as we don't work over the weekend. The parcel was delivered on Friday, which is within our advised 2-5 working days. We do offer a priority delivery service if you need your parcel sooner. Kind regards, Face the Future

Posted 3 months ago

“A great range of premium products at competitive prices.”

Helpful Report

Posted 3 months ago

Hi Sue, Thank you for the wonderful 5-star review! We're thrilled to hear that you appreciate our range of premium products and find our prices competitive. Your support means a lot to us! Warm wishes, Team Face The Future

Posted 3 months ago

“Efficient”

Helpful Report

Posted 3 months ago

Hi Jane, Thank you for the wonderful 5-star review! Warm wishes, Team Face The Future

Posted 3 months ago

“Excellent first time experience on here. Great product, timely notifications and speedy delivery. What more could you want! Reccomend and will be back for sure.”

Helpful Report

Posted 3 months ago

Hi Sandra, Thank you for the wonderful 5-star review! We're thrilled to hear that your first experience was excellent and that you found our product selection and delivery service to your liking. Your recommendation means a lot to us, and we can’t wait to welcome you back again! Warm wishes, Team Face The Future

Posted 3 months ago

“Absolutely love it!”

Helpful Report

Posted 3 months ago

Hi Hollie, Thank you for your wonderful 5-star review! Warm wishes, Team Face The Future

Posted 3 months ago

“Very friendly and helpful staff if you have a problem. Order arrives very quickly. Also of importance to me they have a phone number available for you to speak to a very knowledgeable and helpful person”

Helpful Report

Posted 3 months ago

Hi Susan, Thank you for the wonderful 5-star review! We're so glad to hear that our friendly and helpful staff made a positive impact on your experience. It's great to know that you appreciate our quick delivery and the availability of knowledgeable support. Warm wishes, Team Face The Future

Posted 3 months ago

“Excellent service from ordering to delivery. Regular updates by email informing you of progress of delivery .Products exactly as expected as used before.”

Helpful Report

Posted 3 months ago

Hi Anne, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had an excellent experience from ordering to delivery, and that our updates kept you informed throughout the process. It’s great to know that the products met your expectations! Warm wishes, Team Face The Future

Posted 3 months ago

“Excellent fast service from Mark Till”

Helpful Report

Posted 3 months ago

Hi Helen, Thank you for your wonderful 5-star review! Warm wishes, Team Face The Future

Posted 3 months ago

“Great products, brands and timely discounts. Seamless purchase and delivery experience. Thank you!”

Helpful Report

Posted 3 months ago

Hi Lucy, Thank you for your wonderful 5-star review! We're thrilled that you love our products and brands, and we’re glad you found our discounts timely. It's great to hear you had a seamless purchase and delivery experience. Warm wishes, Team Face The Future

Posted 3 months ago

“Great customer service, package sent straight away and received a couple of days later”

Helpful Report

Posted 3 months ago

Hi Janice, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our customer service and that your package arrived quickly. Warm wishes, Team Face The Future

Posted 3 months ago

“Very happy with the FF and easy way of placing my order. My order arrived fast and prompt information was provided. Thank you”

Helpful Report

Posted 3 months ago

Hi Svetlana, Thank you for your wonderful 5-star review! We're so happy to hear that you found placing your order easy and that it arrived promptly. Your satisfaction is our top priority! Warm wishes, Team Face The Future

Posted 3 months ago

“I choose to order from Face The Future as they offer a wide range of beauty products at great prices. I also recieved a fabulous goody bag with my order. I will definitely be using Face The Future again and I would recommend them.”

Helpful Report

Posted 3 months ago

Hi Karen, Thank you for your fantastic 5-star review! We're thrilled to hear that you love our wide range of beauty products at great prices. It's wonderful that you enjoyed the fabulous goody bag with your order. We can't wait to welcome you back for your next purchase! Warm wishes, Team Face The Future

Posted 3 months ago

“Love buying from Face the Future. Good prices and speedy delivery, as well as earning bonus points!”

Helpful Report

Posted 3 months ago

Hi Celia, Thank you so much for your glowing 5-star review! We're delighted to hear that you love shopping with us, appreciate our prices, and enjoy speedy delivery along with earning bonus points. Your support means the world to us! Warm wishes, Team Face The Future

Posted 3 months ago

“Every time I've placed an order it's been a fantastic service with Face the Future. One of the very few companies who I've never had a single issue with. I always manage to find incredible deals. Especially on brands I love like Allies of skin. The orders are always packaged to a high standard and keep the products well protected in transit. I love they give you a free sample with every order too.”

Helpful Report

Posted 3 months ago

Hi Lee, Thank you so much for your amazing 5-star review! We’re delighted to hear that you consistently have a fantastic experience with us and that you find great deals on your favorite brands. It’s our pleasure to provide high-quality packaging and those lovely free samples with every order! Warm wishes, Team Face The Future

Posted 3 months ago

“Great Products and quick delivery, and a lovely free gift which is great to use, I will continue to shop at Face the Future, as they are not overpriced like some beauty places, I'm very happy with my Purchases 🥰”

Helpful Report

Posted 3 months ago

Hi Evie, Thank you so much for your amazing 5-star review! We're delighted to hear that you love our products and enjoyed a lovely free gift. It's great to know you find our prices reasonable, and we're excited to be your go-to beauty destination! Warm wishes, Team Face The Future

Posted 3 months ago

Face The Future is rated 4.8 based on 21,970 reviews