Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,962 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,962 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice”

Helpful Report

Posted 3 months ago

Hi Hasnae, Thank you for the lovely 5-star review! Warm wishes, Team Face The Future

Posted 3 months ago

“One of my favourite places to shop for skincare.”

Helpful Report

Posted 3 months ago

Hi Nancy, Thank you for the amazing 5-star review! Your support means so much to us! Warm wishes, Team Face The Future

Posted 3 months ago

“Such a great company. An excellent range of products and brilliant offers.”

Helpful Report

Posted 3 months ago

Hi Caroline, Thank you for the amazing 5-star review! We're delighted to hear that you think so highly of us and appreciate our extensive range of products and fantastic offers. Warm wishes, Team Face The Future

Posted 3 months ago

“Will always try + use as price is usually competitive.”

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Posted 3 months ago

Hi Linda, Thank you for the fantastic 5-star review! We're delighted to hear that you find our prices competitive and that you always consider us for your purchases. We truly appreciate your support! Warm wishes, Team Face The Future

Posted 3 months ago

“I find this product really good for my skin 😌”

Helpful Report

Posted 3 months ago

Hi Rebecca, Thank you for the lovely 5-star review! We're so happy to hear that it is doing wonders for your skin! Your happiness is our top priority, and it’s great to know you're enjoying it! Warm wishes, Team Face The Future

Posted 3 months ago

“Very professional. Delivery on time. Excellent price. What more can you ask xx”

Helpful Report

Posted 3 months ago

Hi Joan, Thank you so much for the fantastic 5-star review! We're delighted to hear that you found our service professional and timely, and that our prices met your expectations. We truly appreciate your support! Warm wishes, Team Face The Future

Posted 3 months ago

“Easy to purchase. Price just right. Delivery all good, arrived prompt and intact.”

Helpful Report

Posted 3 months ago

Hi Heather, Thank you for the fantastic 5-star review! We're delighted to hear that you found our purchasing process easy, and it's great to know that your delivery arrived prompt and intact. Your satisfaction is our priority! Warm wishes, Team Face The Future

Posted 3 months ago

“Great job”

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Posted 3 months ago

Hi Joana, Thank you so much for the fantastic 5-star review! Warm wishes, Team Face The Future

Posted 3 months ago

“My product came by royal mail and was on time. Would rate this company.”

Helpful Report

Posted 3 months ago

Hi Eveline, Thank you for the wonderful 5-star review! We're thrilled to hear that your product arrived on time via Royal Mail. We truly appreciate your feedback and recommendation. Warm wishes, Team Face The Future

Posted 3 months ago

“Fantastic service! My order arrived quickly and was well-packaged, with everything in perfect condition. I appreciate the wide range of professional skincare brands and helpful product information on the site. Will definitely shop here again!”

Helpful Report

Posted 3 months ago

Hi Sarah, Thank you for the amazing 5-star review! We're delighted to hear that you had a fantastic experience with our service and that everything arrived in perfect condition. It's wonderful that you appreciate our range of professional skincare brands and the helpful product information. Warm wishes, Team Face The Future

Posted 3 months ago

“Excellent customer service very quick delivery”

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Posted 3 months ago

Hi Christine, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced excellent customer service and quick delivery. Warm wishes, Team Face The Future

Posted 3 months ago

“Very good deals. No trouble with orders.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear you found great deals and had no trouble with your orders. Your satisfaction is our priority! Warm wishes, Team Face The Future

Posted 3 months ago

“Great products always promptly delivered!”

Helpful Report

Posted 3 months ago

Hi Gordon, Thank you for your wonderful 5-star review! We're thrilled that you love our products and appreciate our prompt delivery. Warm wishes, Team Face The Future

Posted 3 months ago

“Great choice of products and offers, and good quick service too. The only problem is that I’ve now collected loads of points, but never get to spend them. They don’t allow you to use discount points on skinceuticals which is the main brand I use.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review! We're delighted to hear that you appreciate our product selection and quick service. We understand your frustration regarding the difficulty in using your loyalty points, especially for your preferred brand. This does change often, so it is worth checking the terms and conditions before placing an order as you may be able to use them. Alternatively, give us a call and our Customer Service team can help. Warm wishes, Team Face The Future

Posted 3 months ago

“Easy to order. Packaged well and very quick deliver.”

Helpful Report

Posted 3 months ago

Hi Gill, Thank you for the wonderful 5-star review! We're so pleased to hear that you found ordering easy, and that your package arrived quickly and well-packaged. Your satisfaction truly means a lot to us! Warm regards, Team Face The Future

Posted 3 months ago

“Ordering on line very easy and delivery super quick. Kept informed from outset and given a delivery date and time period. Excellent service. Thank you Face The Future.”

Helpful Report

Posted 3 months ago

Hi Linda, Thank you for your wonderful 5-star review! We're so pleased to hear that you found our online ordering easy and enjoyed our quick delivery service. Keeping you informed is a priority for us, and we're glad you appreciated it. Warm wishes, Team Face The Future

Posted 3 months ago

“Excellent product and great prompt delivery.would definitely recommend.”

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Posted 3 months ago

Hi Debbie, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our product excellent and appreciated the prompt delivery. Your recommendation means the world to us! Warm wishes, Team Face The Future

Posted 3 months ago

“So upset as it came late. I ordered it in time to take on holiday for me and my sister. I travelled on Thursday hoping it would come before then but only arrived on Friday. Deliveries are never usually that long from facethefuture. Definitely a disappointment this time.”

Helpful Report

Posted 3 months ago

Hi Rukaia, Thank you for your review. We are sorry to hear you are disappointed. We have looked into your order and can see this was placed on a Friday at 7:13 pm. The order was dispatched on the Monday as we don't work over the weekend. The parcel was delivered on Friday, which is within our advised 2-5 working days. We do offer a priority delivery service if you need your parcel sooner. Kind regards, Face the Future

Posted 3 months ago

“A great range of premium products at competitive prices.”

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Posted 3 months ago

Hi Sue, Thank you for the wonderful 5-star review! We're thrilled to hear that you appreciate our range of premium products and find our prices competitive. Your support means a lot to us! Warm wishes, Team Face The Future

Posted 3 months ago

“Efficient”

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Posted 3 months ago

Hi Jane, Thank you for the wonderful 5-star review! Warm wishes, Team Face The Future

Posted 3 months ago

Face The Future is rated 4.8 based on 21,962 reviews