Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,971 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

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Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Face the Future. I look forward to their emails as they are SO informative and they always steer me in the right direction with regards to using the correct products for me. The rewards they offer too when making purchases are fantastic. Can’t rate them highly enough.”

Helpful Report

Posted 3 months ago

Hi Catherine, Thank you for your amazing review! We're thrilled to hear that you find our emails informative and that they guide you in choosing the right products for your needs. It’s wonderful to know that you appreciate our rewards program too! Your kind words mean a lot to us. Warm wishes, Face The Future

Posted 3 months ago

“Real authentic k18 so happy with my purchase. And definitely one of the best prices on the internet for this size.”

Helpful Report

Posted 3 months ago

Hi Leona, Thank you for your amazing review! We're thrilled to hear that you're so happy with your authentic K18 purchase and found it at such a great price. ! Warm wishes, Face The Future

Posted 3 months ago

“Great products, at great prices. Speedy delivery.”

Helpful Report

Posted 3 months ago

Hi Richard, Thank you for your fantastic review! We're thrilled to hear that you love our range of products and find them at great prices. It's wonderful to know that our speedy delivery met your expectations! Warm wishes, Face The Future

Posted 3 months ago

“Great delivery and brilliant product”

Helpful Report

Posted 3 months ago

Hi Nick, Thank you so much for your wonderful review! We're delighted to hear that you were pleased with the delivery and found the product brilliant. Best wishes, Face The Future

Posted 3 months ago

“Quick delivery and neat packaging. Customer service is very good”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your great review! We’re glad to hear that you appreciated the quick delivery and neat packaging. It’s also wonderful to know that our customer service met your expectations! Warm wishes, Team Face The Future

Posted 3 months ago

“Love it! Best spf going and great price”

Helpful Report

Posted 3 months ago

Hi Priya, Thank you for your fantastic review! We're thrilled to hear that you love the SPF and think it's a great price. Warm wishes, Face The Future

Posted 3 months ago

“Excellent choice of beauty products and excellent service.”

Helpful Report

Posted 3 months ago

Hi Sally, Thank you for your amazing review! We're thrilled to hear that you think our choice of beauty products and service are excellent. to us! Warm regards, Face The Future

Posted 3 months ago

“Always has what I want in stock, guaranteed genuine products, great rewards scheme and quick delivery.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your outstanding review! We're delighted to hear that you find our stock reliable, appreciate our genuine products, and enjoy the rewards scheme and quick delivery. Best wishes, Face The Future

Posted 3 months ago

“My items shipped and arrived very quickly, I also appreciated the samples and freebies, I would most definitely order again”

Helpful Report

Posted 3 months ago

Hi Thomas, Thank you for your wonderful review! We're so glad to hear that your items arrived quickly and that you enjoyed the samples and freebies. We can’t wait to have you order with us again! Best wishes, Face The Future

Posted 3 months ago

“Website easy to navigate, delivery fast and product prices were competitive. Thank you!”

Helpful Report

Posted 3 months ago

Hi Christine, Thank you so much for your wonderful review! We're delighted to hear that you found our website easy to navigate and appreciated the fast delivery and competitive prices. Warm wishes, Face The Future

Posted 3 months ago

“Great range of products available and helpful information. Service is quick!”

Helpful Report

Posted 3 months ago

Hi Susan, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our range of products and found the information helpful. It's great to know that our service met your expectations for speed! Best wishes, Face The Future

Posted 3 months ago

“I ordered vitamin supplements, excellent quality, very fast dispatch and good value for money.”

Helpful Report

Posted 3 months ago

Hi Edwina, Thank you for your excellent review! We're so pleased to hear that you found the vitamin supplements to be of great quality and that the dispatch was quick. We aim to provide good value for our customers, and it’s wonderful to know that we succeeded with your order. Warm wishes, Face The Future

Posted 3 months ago

“Prefer arrived quickly and easy to navigate website”

Helpful Report

Posted 4 months ago

Hi Heidi, Thank you for your fantastic review! We're thrilled to hear that your order arrived quickly and that you found our website easy to navigate. Best wishes, Face The Future

Posted 3 months ago

“Error on my part with order and glitchy ipdad/internet. Placed two of same order when x 1 was needed. Staff contacted via e-mail/ phone to identify over ordering which I was not aware and rectified immediately. Order was received within 24hr of contact. Excellent service and interaction.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your glowing review! We're so glad to hear that our team was able to help rectify the order issue promptly and that you received your items in such a timely manner. Excellent customer service is what we strive for, and it's wonderful to see it recognised. Warm wishes, Face The Future

Posted 3 months ago

“Great site offering a wide range of products and exactly what I needed at a great price quick and simple to order and good delivery time with updates”

Helpful Report

Posted 4 months ago

Hi Lyndsay, Thank you so much for your glowing review! We're thrilled to hear that you found exactly what you needed at a great price and that the ordering process was quick and simple. We always strive to keep our customers updated, so it's wonderful to know you appreciated that aspect too. Best wishes, Face The Future

Posted 3 months ago

“I ordered Illamasqua skin base shade 6.5 and everytime it went to checkout it was showing shade 01. I tried to fix this numerous times and it did the same thing. I thought maybe it was just the image that was the error so ordered anyway. The product that came was the shade 01 even though numerous times I selected 6.5”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your review and we're sorry to hear about the issues you faced during checkout. It's understandable how frustrating it must be when the product selected doesn't match the one received. We appreciate you bringing this to our attention, and we’ll make sure to investigate the issue further to prevent this from happening again in the future. If you need assistance with your order or have any other concerns, please reach out to our Customer Service team on info@facethefuture.co.uk and we’ll be happy to help. Warm wishes, Face The Future

Posted 3 months ago

“Excellent products, an efficient service and a very good price. I will definitely purchase again. Thank you”

Helpful Report

Posted 4 months ago

Hi Carolina, Thank you so much for your amazing review! We're thrilled to hear that you were pleased with the products, service, and pricing. Warm regards, Face The Future

Posted 3 months ago

“I haven't received my order, most probably it was delivered to a different address, even if I tried my best to help the customer service staff and asked them if they need any statements from myself or Concierge team (that nothing was deliverd on my name), I was told NO. Now I am threated with investigations and testimonies and GPS tracking and have to wait more than one month to find out what happened”

Helpful Report

Posted 4 months ago

Hi Oana, Thank you for sharing your concerns with us. We're truly sorry to hear about the trouble you've encountered with your order. We appreciate your patience as we look into your case further to ensure we find a resolution. If you have any more questions or need further assistance, please don’t hesitate to reach out to us directly. Warm wishes, Face The Future

Posted 3 months ago

“The edits are of very good value for money. And all are very good brands too. Always look forward to such sets.”

Helpful Report

Posted 4 months ago

Hi Elizabeth, Thank you for your amazing review! We're so glad to hear that you find our edits to be of great value and appreciate the quality brands we offer. It's always a pleasure to know that our sets bring excitement to your routine! Warm wishes, Face The Future

Posted 3 months ago

“The efficiency of the ordering process and promptness of postage is unmatched by any other online beauty site I use. 10/10 5 🌟”

Helpful Report

Posted 4 months ago

Hi Dawn, Thank you so much for your incredible review! We’re thrilled to hear that you find our ordering process efficient and our postage prompt. Your feedback truly motivates us to keep providing the best service possible. Warm wishes, Face The Future

Posted 3 months ago

Face The Future is rated 4.8 based on 21,971 reviews