Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,642 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,642 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 31st January 2026

Louise Q

Face The Future 5 star review on 30th January 2026

Anonymous

Face The Future 5 star review on 18th January 2026

Anonymous

Face The Future 5 star review on 13th December 2025

Rachel N

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and delivered with care in great time . Will be using them again”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you for your lovely review! We’re thrilled to hear that you found our service easy to use and timely. We can’t wait to welcome you back again soon! Warm wishes, Team Face The Future

Posted 4 months ago

“Excellent service and long use by date on products”

Helpful Report

Posted 4 months ago

Hi Amanda, Thank you for your excellent review! We're thrilled to hear that you experienced great service and appreciated the long shelf life. Warm wishes, Team Face The Future

Posted 4 months ago

“Always deal with a delightful helpful knowledgeable person”

Helpful Report

Posted 4 months ago

Hi Shira, Thank you for your kind words! We’re delighted that you find our team helpful and knowledgeable. Your satisfaction means the world to us! Warm wishes, Team Face The Future

Posted 4 months ago

“My skin looks smooth after using this serum and it feels good .”

Helpful Report

Posted 4 months ago

Hi Husnain, Thank you for your wonderful review! We're so happy to hear that the serum has made your skin feel smooth. Warm wishes, Team Face The Future

Posted 4 months ago

“Very fast delivery and well packaged so no damaged or crushed items inside. Lovely free items inside too. Excellent prices and delivery, highly recommend.”

Helpful Report

Posted 4 months ago

Hi Rosie, Thank you for your fantastic review! We're delighted to hear that your delivery was quick and well-packaged, and that you enjoyed the lovely extras we included. Warm wishes, Team Face The Future

Posted 4 months ago

“Great choice, competitive pricing and super fast delivery”

Helpful Report

Posted 4 months ago

Hi Catherine, Thank you for your fantastic review! Warm wishes, Team Face The Future

Posted 4 months ago

“Quick delivery - easy to order - good value”

Helpful Report

Posted 4 months ago

Hi Alison, Thank you for your terrific review! We're thrilled to hear that you found our ordering process easy and enjoyed the quick delivery and great value. Warm wishes, Team Face The Future

Posted 4 months ago

“Great service, selection of products/brands and competitive prices!”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your fantastic review! Your support means a lot to us! Warm wishes, Team Face The Future

Posted 4 months ago

“I have been very pleased with my Elemis products which I purchased from Face The Future”

Helpful Report

Posted 4 months ago

Hi Jacqui, Thank you so much for your fantastic feedback! Your support means a lot to us! Warm wishes, Team Face The Future

Posted 4 months ago

“When my goods arrived, they were packed securely and the extra freebies were fantastic and unexpected in a lovely bag that can be used again and again extremely satisfied with first time of purchase from this company. I certainly would recommend it and I will be buying from them again. Lady VM Q.”

Helpful Report

Posted 4 months ago

Hi, Thank you for your fantastic review! We're delighted that your goods arrived securely and that you loved the extra goodies. Your satisfaction is our priority, and we’re thrilled to hear you’ll be back! Warm wishes, Team Face The Future

Posted 4 months ago

“Great to use after nano straightening treatment”

Helpful Report

Posted 4 months ago

Hi Amy, Thank you for your fantastic review! We're so glad to hear that our products are working well for you. Warm wishes, Team Face The Future

Posted 4 months ago

“I love it, it’s the only night cream-serum I order. When I do t use it I can see the difference, I got open pores and pimples.”

Helpful Report

Posted 4 months ago

Hi Manuela, Thank you for your fantastic review! Warm wishes, Team Face The Future

Posted 4 months ago

“I haven’t received my order yet”

Helpful Report

Posted 4 months ago

Hi Molly, Thank you for your review. We can see that your order has now been collected. Kind regards, Face the Future

Posted 4 months ago

“Had 15% off for 1st delivery via app but code didn't work! Other than that, quick delivery”

Helpful Report

Posted 4 months ago

Hi Katrin, Thank you for your review! We apologise for the trouble with the discount code and appreciate your feedback. We have checked this and can see that both orders you have placed with us have been online and not through the app. Kind regards, Team Face The Future

Posted 4 months ago

“Fast shipping and great prices..am really impressed a”

Helpful Report

Posted 4 months ago

Hi Elielna, Thank you for your fantastic review! We're thrilled to hear that you were impressed with our fast shipping and great prices. Warm wishes, Team Face The Future

Posted 4 months ago

“Fantastic company true products just received my.skinceuticals ferrulic set and got some amazing freebies.”

Helpful Report

Posted 4 months ago

Hi Jillian, Thank you for your fantastic review! Warm wishes, Team Face The Future

Posted 4 months ago

“Excellent service. Had been very dissatisfied with my previous supplier but have found Face The Future first class”

Helpful Report

Posted 4 months ago

Hi, Thank you so much for your fantastic feedback! Warm wishes, Team Face The Future

Posted 4 months ago

“Good trial size to test before buying full size products. Quick delivery.”

Helpful Report

Posted 4 months ago

Hi Joanne, Thank you for your fantastic feedback! We're delighted that you found the trial size helpful for testing out the products and that you received your order quickly. Your support truly means a lot to us! Warm wishes, Team Face The Future

Posted 4 months ago

“Satistisfied with the products as well as the free products recieved”

Helpful Report

Posted 4 months ago

Hi Leroy, Thank you for your wonderful feedback! We're so pleased to hear that you're satisfied with the products and enjoyed the complimentary items. Your support is greatly valued! Warm wishes, Team Face The Future

Posted 4 months ago

“Delivery was fast.”

Helpful Report

Posted 4 months ago

Hi Elena, Thank you for your fantastic review! We're so glad to hear that you found our delivery speedy. Your satisfaction is our top priority, and your kind words truly encourage us! Warm wishes, Team Face The Future

Posted 4 months ago

Face The Future is rated 4.8 based on 22,642 reviews