Login
Start Free Trial Are you a business? Click Here

Face The Future Reviews

4.8 Rating 22,359 Reviews
95 %
of reviewers recommend Face The Future
Company Reviews Product Reviews
22,494
 Metrics Info
4.8
Based on 22,359 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Face The Future Reviews

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Andrea R
Verified Buyer
“Excellent service and very friendly and helpful staff. 🌟🌟🌟🌟🌟”
Helpful Report
Posted 3 months ago
Hi Andrea, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service friendly and helpful. Warm regards, Team Face The Future
Posted 3 months ago
Anonymous
Verified Buyer
“Iam disabled, iasked for a refund as my skin was burning after use ,iwill not use again, regards Vicki Hume.”
Helpful Report
Posted 3 months ago
Hi Vicki, Thank you for your feedback. Your well-being is important to us, and we encourage you to reach out to us directly at shop@facethefuture.co.uk so we can assist you further. Warm regards, Team Face The Future
Posted 3 months ago
Carol W
Verified Buyer
“I've been using Skinade for many many years now and it makes a big difference to skin... making it soft and cellulite free . If for some reason I run out of it I notice the difference straight away. Ordering and delivery from FTF is quick and easy and delivery is always quick. Would highly recommend.”
Helpful Report
Posted 3 months ago
Hi Carol, Thank you for your fantastic 5-star review! We're thrilled to hear how much Skinade has benefited your skin and that you find our ordering and delivery processes so efficient. Your recommendation means everything to us! Warm wishes, Team Face The Future
Posted 3 months ago
Theresa B
Verified Buyer
“Excellent the products I had have all do what I was told they pleased”
Helpful Report
Posted 3 months ago
Hi Theresa, Thank you for your fantastic 5-star review! Warm regards, Team Face The Future
Posted 3 months ago
JANET R
Verified Buyer
“Product came quickly well packaged and information easy to follow.”
Helpful Report
Posted 3 months ago
Hi Janet, Thank you for your fantastic 5-star review! We're thrilled to hear that your order arrived quickly and was well packaged. It's great to know that our information was easy to follow. Your feedback truly brightens our day! Warm regards, Team Face The Future
Posted 3 months ago
Debra W
Verified Buyer
“Love this face cream. Not greasy at all on my skin. Use it day and night.”
Helpful Report
Posted 3 months ago
Hi Debra, Thank you for your fantastic 5-star review! Warm regards, Team Face The Future
Posted 3 months ago
Maria G
Verified Buyer
“I purchase all of my skincare from Face The Future as they are one of only a few U.K. stockists of Dermaceutic and Heliocare sunscreen. I find the service excellent and it’s lovely that returning customers are rewarded for their loyalty. I swear by Dermaceutic’s C25 cream and the Foamer 15. I was introduced to these products by a Dermatologist and I haven’t used anything else since.”
Helpful Report
Posted 3 months ago
Hi Maria, Thank you so much for your fantastic 5-star review! We’re thrilled to be your go-to for Dermaceutic and Heliocare products. It’s wonderful to hear that our loyal customer rewards resonate with you, and we’re delighted that you’ve found your perfect skincare routine with us. Warm wishes, Team Face The Future
Posted 3 months ago
Karen G
Verified Buyer
“Always quick delivery and happy to answer any questions prior to purchase.”
Helpful Report
Posted 3 months ago
Hi Karen, Thank you for your fantastic 5-star review! We truly appreciate your kind words and are glad to hear that our delivery and support services met your expectations. Your satisfaction is our priority, and we’re always here to help! Warm regards, Team Face The Future
Posted 3 months ago
James C
Verified Buyer
“Item arrived quickly.”
Helpful Report
Posted 3 months ago
Hi James, Thank you for your great 4-star review! We're pleased to hear that your item arrived quickly. Your feedback is important to us. Best wishes, Team Face The Future
Posted 3 months ago
Ali R
Verified Buyer
“Very reliable and fairly priced”
Helpful Report
Posted 3 months ago
Hi Ali, Thank you for your fantastic 5-star review! We're thrilled to hear that you find us reliable and fairly priced. Warm regards, Team Face The Future
Posted 3 months ago
Mrs Catherine J
Verified Buyer
“The service was excellent and my product arrived quickly”
Helpful Report
Posted 3 months ago
Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced excellent service and that your product arrived quickly. Warm regards, Team Face The Future
Posted 3 months ago
Anonymous
Verified Buyer
“I have been asked to review my purchase which has still not yet arrived after nearly 2 weeks, though delivery time was marked as 2-4 days. I have received very little communication, and what I have been communicated was extremely unhelpful. Please have some respect for customers, I do not recommend using Face the Future.”
Helpful Report
Posted 3 months ago
Thank you for your review, We have looked into this and can see this has been sorted and refunded by our Customer Service team. After looking through the emails, we can see our Customer Service team were very helpful in helping sort the issue that was with InPost. Kind regards, Face the Future
Posted 3 months ago
AMANDA B
Verified Buyer
“Always very efficient, always checking the suitability of the cosmetics before supplying. Gives me confidence.”
Helpful Report
Posted 3 months ago
Hi Amanda, Thank you for your excellent 5-star review! We’re so glad to hear that you appreciate our efficiency and the attention we pay to ensuring the suitability of our cosmetics. Warm regards, Team Face The Future
Posted 3 months ago
Hugh S
Verified Buyer
“I was referred to face the future as they market the only 100SPV sun cream Eucerin , yes 100 SPV . My daughter researched it to protect me as I have advanced actinic Keratosis which may can be pre cancerous . The only 100% protection against further damage. Face the future are good to deal with on all fronts I recommend them as a supplier of protection for your skin against sun damage . Hugh Scott”
Helpful Report
Posted 3 months ago
Hi Hugh, Thank you for your outstanding 5-star review! We’re delighted to hear that you found the Eucerin sun cream that provides excellent protection for your skin. Your well-being is important to us, and we appreciate your recommendation! Warm regards, Team Face The Future
Posted 3 months ago
F F
Verified Buyer
“This is an A* company”
Helpful Report
Posted 3 months ago
Hi there, Thank you for your wonderful 5-star review! We’re thrilled to hear you consider us an A* company. Your support means the world to us! Warm regards, Team Face The Future
Posted 3 months ago
Claire S
Verified Buyer
“Excellent platform to purchase high-quality beauty products at reasonable prices. I purchase my Avwene Hydrance Rich-UV Hydrating Cream SPF 30 at a much more economical price. They also delivered to safe boxes at the Tesco which is just round the corner and really handy”
Helpful Report
Posted 3 months ago
Hi Claire, Thank you for your wonderful 5-star review! We're thrilled to hear that you found high-quality beauty products at great prices, and that our delivery service has been convenient for you. Your satisfaction is our priority! Warm regards, Team Face The Future
Posted 3 months ago
Kirsty M
Verified Buyer
“Great range of high quality skincare brands. Package arrived quite quickly and I’m hapoy with purchase.”
Helpful Report
Posted 3 months ago
Hi Kirsty, Thank you for your wonderful 5-star review! We're thrilled that you enjoyed our great range of high-quality skincare brands and that your package arrived quickly. Your satisfaction means the world to us! Warm regards, Team Face The Future
Posted 3 months ago
Suzanne B
Verified Buyer
“I have tried many other products to stop my hair being frizzy, color wow if the first product that actually worked for me!”
Helpful Report
Posted 3 months ago
Hi Suzanne, Thank you for your amazing 5-star review! Warm wishes, Team Face The Future
Posted 3 months ago
Patricia C
Verified Buyer
“Non greasy to easy to use highly i”
Helpful Report
Posted 3 months ago
Hi Patricia, Thank you for your wonderful 5-star review! Warm regards, Team Face The Future
Posted 3 months ago
Ben C
Verified Buyer
“Paid for priority delivery but order was not shipped until 2 days later”
Helpful Report
Posted 3 months ago
Thank you for your review, After looking into this we can see your order was placed at 4:52 pm on a Friday evening. We are closed over the weekend, so your order was sent as soon as possible when we reopened. Kind regards, Face the Future
Posted 3 months ago
Face The Future is rated 4.8 based on 22,359 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request