Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,971 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,971 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient!”

Helpful Report

Posted 4 months ago

Hi Andrea, Thank you so much for your fantastic review! We're thrilled to hear that you found our service fast and efficient. s! Warm regards, Face The Future

Posted 3 months ago

“Very disappointed i received a faulty item”

Helpful Report

Posted 4 months ago

Hi Kayleigh, We're really sorry to hear that you received a faulty item. Our customer service team have contacted you regarding this to send out an replacement. Warm wishes, Face The Future

Posted 3 months ago

“Amazing products. Haven’t used many yet as I’m still finishing off items I’ve already purchased. No complaints though. Great value for money and some nice freebies too!”

Helpful Report

Posted 4 months ago

Hi Rita, Thank you for your amazing review! We're excited that you’re enjoying your products and finding great value in them. It's fantastic to hear you appreciate the freebies as well! Warm wishes, Face The Future

Posted 3 months ago

“I use this company all the time and find their service beyond compare. They are always helpful and very efficient. 🌟🌟🌟🌟🌟”

Helpful Report

Posted 4 months ago

Hi Kerrie, Thank you so much for your wonderful review! We're delighted to hear that you find our service to be beyond compare. Your kind words about our helpful and efficient team mean a lot to us! Warm regards, Face The Future

Posted 3 months ago

“Very pleased with my purchase. Fast and efficient delivery.”

Helpful Report

Posted 4 months ago

Hi Jan, Thank you for your fantastic review! We're so glad to hear that you were pleased with your purchase and that the delivery was fast and efficient. Warm wishes, Face The Future

Posted 3 months ago

“Have not tried to product yet. Delivery was prompt.”

Helpful Report

Posted 4 months ago

Hi Gloria, Thank you for your kind review! We’re glad to hear you found our delivery prompt, and we hope you enjoy the product once you try it. Warm regards, Face The Future

Posted 3 months ago

“Broad range of products at great prices. Everything I have ordered has been delivered quickly and well packaged. Would definitely use again and recommend.”

Helpful Report

Posted 4 months ago

Hi Rachel, Thank you so much for your fantastic review! We’re thrilled to hear that you appreciate our broad product range and competitive pricing. It's great to know your orders arrived quickly and well packaged. Best wishes, Face The Future

Posted 3 months ago

“I ALWAYS get my Exuviance products from Face The Future and this time found the SPF I wanted to try by Altruist. Delivery is always prompt and they usually give you a nice sample to try of something new. I also LOVE the magazine I received with my last order. Super informative and unbias.”

Helpful Report

Posted 4 months ago

Hi Kylie, Thank you for your amazing review! We’re so glad to hear that you consistently choose us for your Exuviance products and that you found the Altruist SPF you were looking for. We're delighted you enjoyed the magazine as well, t's great to hear that you found it informative! Warmest wishes, Face The Future

Posted 3 months ago

“Good products Good price Prompt delivery”

Helpful Report

Posted 4 months ago

Hi URI, Thank you for your wonderful review! We're delighted to hear that you find our products, prices, and delivery service to be top-notch. Best wishes, Face The Future

Posted 3 months ago

“Excellent customer service”

Helpful Report

Posted 4 months ago

Hi Aisling, Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience with our customer service. Warm regards, Team Face The Future

Posted 3 months ago

“Always quick service and a pleasure to deal with”

Helpful Report

Posted 4 months ago

Hi Debbie, Thank you for your lovely review! We’re so pleased to hear that you enjoy our quick service and the pleasure of dealing with our team. Best wishes, Team Face The Future

Posted 4 months ago

“The service from Face the Future is 10/10. I recently had an online consultation with Suzanne and she was brilliant. Would definitely recommend.”

Helpful Report

Posted 4 months ago

Hi Lucy, Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with Suzanne during your online consultation. Your recommendation means a lot to us! Warm wishes, Face The Future

Posted 3 months ago

“I'm happy with the service very good”

Helpful Report

Posted 4 months ago

Hi Shona, Thank you for your positive review! We're so glad to hear that you're happy with our service. Your satisfaction means a lot to us! Warm regards, Team Face The Future

Posted 4 months ago

“My last order was over 300 pounds and no discount code! I have one of 10 % off but not 20 % .when you order o er 250 ...usually give a discount of 20%! Not happy with”

Helpful Report

Posted 4 months ago

Hi, Thank you for your review. Our rewards system changed a while ago. You now get the following: £5 off when you spend £50 (using 500 points) £10 off when you spend £100 (using 1000 points) £20 off when you spend £200 (using 2000 points) Kind regards, Face the Future

Posted 4 months ago

“Great service quick delivery good quality products”

Helpful Report

Posted 4 months ago

Hi Christina, Thank you for your wonderful review! We're delighted to hear that you experienced great service and quick delivery with our quality products. Your support means the world to us! Best wishes, Team Face The Future

Posted 4 months ago

“Good ranges of products and especially good when there are promotions on.”

Helpful Report

Posted 4 months ago

Hi Christine, Thank you for your fantastic review! We're thrilled to hear that you enjoy our range of products and find our promotions appealing. Your feedback is greatly appreciated! Warm regards, Team Face The Future

Posted 4 months ago

“Always have what I need and offer lots of discount sales on good quality products. With super fast delivery!!!!”

Helpful Report

Posted 4 months ago

Hi Nicola, Thank you for your fantastic review! We're thrilled to hear that you always find what you need and appreciate our discount sales. Warm regards, Team Face The Future

Posted 4 months ago

“Great products, prices and quality. Fast posted and delivered.”

Helpful Report

Posted 4 months ago

Hi Ana, Thank you for your wonderful review! We're delighted to hear that you appreciate our products, prices, and speedy delivery. Warm wishes, Team Face The Future

Posted 4 months ago

“I love the boxes”

Helpful Report

Posted 4 months ago

Hi Alexander, Thank you for your fantastic review! We're thrilled that you love the boxes. Warm regards, Team Face The Future

Posted 4 months ago

“Bought Altruist sunscreen SPF50 Invisible Sunspray, Face Fluid, Family Spray and Cream. All five star UVA and unscented and all excellent.”

Helpful Report

Posted 4 months ago

Hi Pauline, Thank you for your outstanding review! Warm regards, Team Face The Future

Posted 4 months ago

Face The Future is rated 4.8 based on 21,971 reviews