Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,338 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,338 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 29th April 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good range of products but website can be a wee bit tricky to navigate around”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to leave a review. Please contact us on 0113 2827744 or at shop@facethefuture.co.uk if you need any assistance with future orders. 😊 Kind Regards Face the Future

Posted 1 year ago

“My product arrived quickly and well packaged Can't comment on the item as it's a Xmas gift”

Helpful Report

Posted 1 year ago

Hi Julie Thank you for your positive review 💜 Kind Regards Face the Future

Posted 1 year ago

“Good choice of products but the pop up screen promotions can be a bit overwhelming. Delivery is very prompt.”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to leave a review. Your feedback is being used to make improvements going forward. 😊 Kind Regards Face the Future

Posted 1 year ago

“Good company selling high quality skincare. Quick delivery time”

Helpful Report

Posted 1 year ago

Hi Leonie Thank you for your positive review 💜 Kind Regards Face the Future

Posted 1 year ago

“The range of products were good and the prices excellent however my purchases did takquite a bit e longer than other on line retailers I have used, otherwise I would have given 5 stars.”

Helpful Report

Posted 1 year ago

Hi Glenis Thank you for taking the time to leave a review. I can see your order was delivered in 2 working days, for future orders please bear in mind the warehouse is not open on weekends. 😊 Kind Regards Face the Future

Posted 1 year ago

“Well packaged...good price. Delivery a tad longer than expected but nothing really to moan about”

Helpful Report

Posted 1 year ago

Hi Sarah Thank you for your positive review and thank you for your feedback, your order was delivered in 2 working days (just so you are aware for future orders the warehouse is closed on weekends 😊) Kind Regards Face the Future

Posted 1 year ago

“Still great company for products, offers and customer service. Not as good with the new system of redeeming points.”

Helpful Report

Posted 1 year ago

Hi Julie Thank you for your positive review and your feedback 😊. Please contact us at shop@facethefuture.co.uk if you have any additional questions, concerns or comments regarding the points. Kind Regards Face the Future

Posted 1 year ago

“I love this product. Have taken to telephoning my order in and speaking to one of your very helpful members of staff; your website is not easy to navigate and it’s far simpler to telephone. Brilliant product ‘though.”

Helpful Report

Posted 1 year ago

Hi Pauline Thank you for your positive review 💜. The Customer Service team are always here to help 😊 Kind Regards Face the Future

Posted 1 year ago

“Easy to order and very fast delivery. Great discount! Wish the free sample was something was something I could choose As I won’t use what I was sent which is a waste.”

Helpful Report

Posted 1 year ago

Hi Sarah Thank you for your positive review 💜. The free samples do change so hopefully your next one will be something suitable for you. Kind Regards Face the Future

Posted 1 year ago

“Very prompt service arrived very quickly”

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Posted 1 year ago

Hi Claire Thank you for your positive review 💜 Kind Regards Face the Future

Posted 1 year ago

“It's hard to find eye cream with an SPF so really pleased to find FF do one. It arrived quickly. Love how it is tinted and blends with skin tone. Very small tube for the price.”

Helpful Report

Posted 1 year ago

Hi Katherine Thank you for taking the time to leave a review, also have a look at this Eye SPF 💜https://www.facethefuture.co.uk/products/ultrasun-eye-protection-spf30?_pos=7&_sid=8f4cb4c8b&_ss=r Kind Regards Face the Future

Posted 1 year ago

“Good value for money . Very convenient and quick service. I have not yet used the products as they are all sun related and for use on holiday .the same make as skin care I already use”

Helpful Report

Posted 1 year ago

Hi Vicky Thank you for your positive review 💜 Kind Regards Face the Future

Posted 1 year ago

“Great prices and ok speed on postage”

Helpful Report

Posted 1 year ago

Hi Sarah Thank you for your positive review 💜 Kind Regards Face the Future

Posted 1 year ago

“A great company when you get the offers. They provide some lovely free samples too!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for the great feedback! Be sure to check out what's to come Black Friday...👀 https://www.facethefuture.co.uk/pages/black-friday Kind regards, Face the Future

Posted 1 year ago

“Good choice of products, good discounts”

Helpful Report

Posted 1 year ago

Hi there, Not forgetting our GREAT customers, just like yourself. 💜 Thank you so much for your wonderful feedback. Kind regards, Face the Future

Posted 1 year ago

“Very good service and quick delivery of product. Would purchase from you again, also glad I was notified of the reduced price, it was very good value.”

Helpful Report

Posted 1 year ago

Hi Anita, Aw, thank you so much for your kind words! 😊 Be sure to check out what's to come Black Friday...👀 https://www.facethefuture.co.uk/pages/black-friday Kind regards, Face the Future

Posted 1 year ago

“Nothing negative to say fast & efficient”

Helpful Report

Posted 1 year ago

Hi Jean Thank you for your positive review 💜 Kind Regards Face the Future

Posted 1 year ago

“Great experience shopping at Face The Future. Large variety of brands and quick dispatch. Prices could be a bit more competitive though, if it wasn’t for the useful free gift with purchase I probably would have gone elsewhere because it was cheaper. The actual service has been great though!!”

Helpful Report

Posted 1 year ago

Hi Thank you for your positive review 💜 Don't forget to check out the gift page on your next purchase for more freebies 😊😊 https://www.facethefuture.co.uk/collections/discount-codes-offers Kind Regards Face the Future

Posted 1 year ago

“Product I wanted at a good price and quick delivery. Unfortunately sent in a box three times larger than necessary!”

Helpful Report

Posted 1 year ago

Hi Thank you for taking the time to leave a review. Your feedback is being used to make improvements going forward. 😊 Kind Regards Face the Future

Posted 1 year ago

“I was really pleased with the price for the Skinceuticals serum I purchased. Quick and easy ordering process, quick delivery, have yet to use the product but very pleased with Face the Future and will use again. I received a free sample too! 😊”

Helpful Report

Posted 1 year ago

Hi Michelle Thank you for taking the time to leave your lovely review 💜 Kind Regards Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 21,338 reviews