Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,333 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,333 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 29th April 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed as product delivered was quick.”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

“Product arrived quickly. Found ordering process complicated, especially having to go through Amazon.”

Helpful Report

Posted 1 year ago

Hi Valerie, Thank you so much for your feedback. 😊 Amazon is simply an option we offer as an 'Express Checkout', However, we have now simplified ourt checkout further. 🙌 You simply need to scroll to the bottom to view all available payment methods. 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-sp

Posted 1 year ago

“I always use this company as the order arrives very quickly and there is often a free gift. This time the free gift was the product that I use, which was fantastic.”

Helpful Report

Posted 1 year ago

Hi Rosie, That's amazing! It was clearly meant to be. 😍 You can never have enough of your favourites, can you? 🙌 Thank you so much for the 4⭐️ review too! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Cheaper products, compared with Beauty Flash, my normal source of Dermaloga products. Delivery was promt too. I've yet to use the free sample of the eye cream though.”

Helpful Report

Posted 1 year ago

💜💜💜

Posted 1 year ago

“Quick delivery. However products had an expiry date of 04/24. Disappointing as I only ordered the products in 02/24. However, Beth and Jade were quick to reply to my emails and made sure I was reimbursed for the inconvenience. Despite this mishap, I would still order from your website again, mainly because of the fantastic customer service I have received from Jade and Beth.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for taking the time to share your feedback regarding a recent experience with us here at Face the Future. We're so sorry for any disappointment caused. 🙁 However, we are over the moon to hear that our wonderful Customer Service Team were able to resolve this matter for you. 😍 Please be assured we have passed this on to the team, as we know such kind words will absolutely make their day. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“All good thanks 👍”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Very good delivery good price for product”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Helpful customer service & quick delivery - as expected”

Helpful Report

Posted 1 year ago

Hi there, Thank you! 🙌 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Good, reliable company with some great products available.”

Helpful Report

Posted 1 year ago

Hi Claire, Thank you for taking the time to leave us such a lovely review! 😊 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

“Love the selection of products, the points based system and the quiz recommendations. Delivery could be a bit faster but I wasn’t desperate for my products so not an issue. Will use this shop as my go to for quality skin products.”

Helpful Report

Posted 1 year ago

Hey Laura, Thank you for taking the time to leave such a lovely review! 😊 We really appreciate your feedback. Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Easy to order. Very quick delivery however the delivery driver threw the parcel over our side gate which, as there was no paper around the item, damaged the box which was unfortunate as this was due to be a gift.”

Helpful Report

Posted 1 year ago

Hi Alison, Thank you for taking the time to share your feedback. 💜 We're so sorry to hear that your order was damaged upon delivery. We understand how disappointing this must be. Please be assured that your experience has been passed along to ensure the necessary improvements are put in place. Kind regards, Face the Future

Posted 1 year ago

“I find this site and company a pleasure to order from. There is plenty of things to try..”

Helpful Report

Posted 1 year ago

Hi Jacqi, Thank you so much! 😊 Kind regards, Face the Future

Posted 1 year ago

“Products arrived promptly and at a good price. Would recommend for sure.”

Helpful Report

Posted 1 year ago

Hi Sharon, Thank you for your wonderful review! 💜 Don't forget to sign up to our 'Refer A Friend' programme, so that you earn a little treat for each time you recommend us! ➡️ https://www.facethefuture.co.uk/pages/refer-a-friend Kind regards, Face the Future

Posted 1 year ago

“Love the products on offer, the discounts when they come along, only complaint I am constantly reminded how many points I have but despite many attempts I cannot find out how to redeem them 🤷🏼‍♀️”

Helpful Report

Posted 1 year ago

Hi Wendy, Thank you for taking the time to leave such a lovely review! 💜 Please drop our lovely Customer Service Team an email at shop@facethefuture.co.uk and they will be more than happy to guide you through how to do this. 😊 Kind regards, Face the Future

Posted 1 year ago

“I find them to be helpful and the products I have bought have arrived in very good time. I also appreciate the free items - it is a good way of finding new products.”

Helpful Report

Posted 1 year ago

Hi Rosemary, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Great - quick service”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

“Easy to use site, fast delivery.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Love your products and the prices are better than the shops”

Helpful Report

Posted 1 year ago

💜 💜 💜

Posted 1 year ago

“Fast delivery nice prices (expected something more expensive for a mystery box) but happy with purchase”

Helpful Report

Posted 1 year ago

Hi Sara, Thank you so much for taking the time to share your feedback. 😊 Kind regards, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 21,333 reviews