Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,333 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,333 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 29th April 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent subscription options and good rewards programme.”

Helpful Report

Posted 1 year ago

Hi Tori, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

Hey Tori, Thank you for taking the time to leave such a lovely review! 💜 Kind regards, Face the Future

Posted 1 year ago

“Prompt order process and delivery Applying points to check out transaction Not the most simple task!”

Helpful Report

Posted 1 year ago

Hi Mike, Thank you for taking the time to leave us feedback. 😊 If you need any help with your points, be sure to drop our Customer Service Team an email as they'd be more than happy to help ➡️ shop@facethefuture.co.uk We also have a handy guide on our website too ➡️ https://www.facethefuture.co.uk/pages/rewards Kind regards, Face the Future

Posted 1 year ago

“I really like all the products. My skin feels grate, all the products suit me. I don’t see any negative sites, other than their cost. The price for a volume of 15 - 30 ml is high. At the same time, in order to get results from using them, you need to by them repeatedly, it seems to me. I would like to see such buyers given some discounts on repeat purchases.”

Helpful Report

Posted 1 year ago

Hello Irina, Thank you so much for your feedback. 😊 Be sure to check out our wonderful Skinsider Club! 👀 https://www.facethefuture.co.uk/pages/rewards Here, you can earn points which can be exchanged for vouchers and freebies! 🎁 Kind regards, Face the Future

Posted 1 year ago

“My first order with the company but definitely not my last. The items were a competitive price, easy to order and arrived promptly and in good condition. Not like a competitor's goods.”

Helpful Report

Posted 1 year ago

Hello Julie, Now this is what we love to hear! 😍 We cannot wait to see you again! Kind regards, Face the Future

Posted 1 year ago

“The service was prompt and I will use them again as the price was just right.”

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Posted 1 year ago

Hi Robert, Thank you so much! 😊 Kind regards, Face the Future

Posted 1 year ago

“Ffhjhhddvbvvcg”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Excellent service…always make sure I order from here”

Helpful Report

Posted 1 year ago

💜💜💜

Posted 1 year ago

“Really easy to order, competitive pricing, but wish items ordered would be shipped in a box as opposed to a Jiffy bag as the items packaging often ends us all squashed.”

Helpful Report

Posted 1 year ago

Hi Ross Thank you for your positive review! 💜 I will pass your feedback on to the dispatch team. Kind regards, Face the Future

Posted 1 year ago

“I’m perfectly happy with face the future’s service and products.”

Helpful Report

Posted 1 year ago

Hi Annamaria Thank you for your positive review! 💜 Kind regards, Face the Future

Posted 1 year ago

“I have been purchasing rejuvenated collagen from Face the future in the last 5 years if not longer. They are reliable and Delivery is prompt Regarding rejuvenated collagen, it helps with my skin and nails. However, the most noticeable are my knees. If I stop using it after a month or 2 my knee reminds me of rejuvenated collagen, so that I enjoy walking and climbing pain free. Rejuvenated collagen, though very expensive, is one of the best collagen one can rely on. What I say to myself, spend the money on the right product and enjoy your life, keep the money to yourself, and be uncomfortable, make your choice. Hopefully, face the future will have offers and sales that will bring the cost down, so that others have the opportunity to try it, and probably save some money towards future purchases.”

Helpful Report

Posted 1 year ago

Thank you for your positive review, we’re glad you are enjoying your products💜 If you subscribe you can save an additional 10% https://www.facethefuture.co.uk/products/rejuvenated-collagen-shots-60-day-supply-2-x-30-day-packs?_pos=5&_sid=e50661913&_ss=r Kind regards, Face the Future

Posted 1 year ago

“Great choice with products to suit any skin condition. The points programme is a bit frustrating though as the discount codes regularly sent out usually come to more discount than the points so you rarely got to spend them. Shame you cant use more than one code on checkout.”

Helpful Report

Posted 1 year ago

Hi Audrey, Thank you so much for taking the time to share your feedback with us. Please be assured that we are regularly taking steps to improve our customers' experience and your views will be shared with the wider team. 😊 Did you know you cane also trade your points in for products instead? 👀 ✨ Q+A AHA Exfoliating Gel 75ml - https://www.facethefuture.co.uk/products/gift-q-and-a-apple-aha-exfoliating-gel-75ml ✨ SkinCeuticals Bright Defense - https://www.facethefuture.co.uk/products/skinceuticals-advanced-brightening-uv-defense-spf-50-gwp ✨ Exuviance Multi Day Crème - https://www.facethefuture.co.uk/products/gift-exuviance-professional-multi-protective-day-creme-spf20 ✨ Eucerin Pigment Control - https://www.facethefuture.co.uk/products/gift-eucerin-sun-face-pigment-control-spf50-50ml ✨ DIBI Milano Face Duo - https://www.facethefuture.co.uk/products/dibi-milano-face-perfection-duo ✨ Ameliorate 3 Steps Smooth Skin - https://www.facethefuture.co.uk/products/gift-ameliorate-3-steps-to-smooth-skin ✨ Eucerin Hyaluron-Filler Serum - https://www.facethefuture.co.uk/products/gift-eucerin-hyaluron-filler-skin-refining-serum ✨ Weleda Skin Food Body Lotion - https://www.facethefuture.co.uk/products/weleda-skin-food-body-lotion-gwp ✨ Decree Deep Cleanse 30ml - https://www.facethefuture.co.uk/products/gift-decree-deep-cleanse-30ml ✨ Exuviance Clarifying Serum - https://www.facethefuture.co.uk/products/exuviance-clarifying-renewing-serum ✨ O&M Frizzy Logic Shine Spray - https://www.facethefuture.co.uk/products/gift-o-m-frizzy-logic-shine-spray-100ml ✨ Decree SOS Eye Mask - https://www.facethefuture.co.uk/products/gift-decree-sos-revitalising-eye-mask ✨ Dermalogica Headband - https://www.facethefuture.co.uk/products/dermalogica-headband Kind regards, Face the Future

Posted 1 year ago

“Very good products and I like how the website looks. I have had no problems with the company and hope to buy more products soon”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your positive review! 💜 Kind regards, Face the Future

Posted 1 year ago

“I’m absolutely fascinated with you guys’ products. They work really good on my skin and I’m so impressed with my last order. I have a few other things in my basket but I was wondering if I could get your help to see if these products will work on my skin instead of it backfiring. Perhaps like a skin test or scan. I have hyperpigmentation and dry skin. I’ve also been waxing my face to remove facial hair and every time I do the results come out terribly and leave me with serious dark marks and they’re visible. I don’t wanna have to use make up and stuff to cover that but I miss my natural glass skin I used to have. So if you could send me like a link for me to see my skin type to see which products I could use I’d be so happy.”

Helpful Report

Posted 1 year ago

Hi Alice Thank you for taking the time to leave a review. 😊 Please contact us at shop@facethefuture.co.uk if you have any additional questions, concerns or comments regarding your order. This is the link for Student Discount page https://www.facethefuture.co.uk/pages/student-beans Kind Regards Face the Future

Posted 1 year ago

“The order arrived quicker than expected. The products are gifts for my partner and our daughter for Christmas so I can't say what the products are like, yet. They are wrapped and ready to go.”

Helpful Report

Posted 1 year ago

Hi Paul Thank you for your positive review, I hope they enjoy the gifts. 💜 Kind Regards Face the Future

Posted 1 year ago

“Overall a very good service with a superb range of products and prompt delivery. However I find it tedious to have to keep completing the questionnaire when I make a purchase:- firstly, why not just keep customers' purchases on record so repeat orders can be processed immediately. and secondly, at least make sure you don't require completion of questionnaire when last purchase was less than 3 months ago as has happened to me.”

Helpful Report

Posted 1 year ago

Hi Susan Thank you for your positive review 💜. The Environ consultation forms are automatically generated on an email when an Environ order is placed but these are only required every 4 months, to allow us to release your order. This is due to the high concentration of active ingredients within the Environ range and is imposed directly by Environ to ensure the safety of our customers. Kind Regards Face the Future

Posted 1 year ago

“Enjoyed the experience of purchasing my dermalogica usuals from FTF and really loved the price. Only criticism, lack of samples that are offered by competitors (but then look back to loving the price) 🥰”

Helpful Report

Posted 1 year ago

Hi Chris Thank you for your positive review 💜. Don't forget to check out the gift page on your next purchase for more freebies 😊😊 https://www.facethefuture.co.uk/collections/discount-codes-offers Kind Regards Face the Future

Posted 1 year ago

“Great product for acne prone skin and fast fulfilment by Face the Future.”

Helpful Report

Posted 1 year ago

Hi Thank you for your positive review 💜 Kind Regards Face the Future

Posted 1 year ago

“Great service. Product quite expensive”

Helpful Report

Posted 1 year ago

Hi Geeta Thank you for taking the time to leave a review. 😊 Kind Regards Face the Future

Posted 1 year ago

“I like the product. My dermatologist recommended it. I thought the wait time to receive the product was long and the shipping cost was high. Maybe more options for shipping? Thank you.”

Helpful Report

Posted 1 year ago

Hi Barbara Thank you for taking the time to leave a review and your feedback. I can see your order took 7 working days to be delivered. This is a vast improvement on our previous international delivery time (17 days) which is why we changed to FED Ex to guarantee delivery internationally. Kind Regards Face the Future

Posted 1 year ago

“Great selection & easy to use site. Only problem for me is the constant marketing. That's the only reason why I've given 4 start instead of 5.”

Helpful Report

Posted 1 year ago

Hi Jacqueline Thank you for taking the time to leave a review and your feedback. The marketing is to let everyone know offers or information regarding skin. If you wish to unsubscribe from marketing please email us on shop@facethefuture.co.uk so we can assist you further. Kind Regards Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 21,333 reviews