Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,685 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect item and £11 cheaper than the supplier I used before Thank you”

Helpful Report

Posted 11 months ago

Hi Maya, Thank you for your fantastic review! We're delighted to hear that you found the perfect item at a great price. Your feedback is greatly appreciated! Best wishes, Face The Future

Posted 11 months ago

“Perfect ….”

Helpful Report

Posted 11 months ago

Hi Farah, Thank you for your review. Best wishes, Face The Future

Posted 11 months ago

“I ordered the right product , but i recieve the wrong one , is system issue doesnt my fault ,”

Helpful Report

Posted 11 months ago

Hi Asmae, Thank you for your review. We have checked this and can see you have received the product that you ordered. If you want to return this and change the product, we have sent you the return information. Alternatively, this can be found on our website. Kind regards, Face the Future

Posted 11 months ago

“Hi, I’m little bit disappointed because one of the items that I ordered was missing and I was informed about refund without asking if I wanted to have another item instead of desired.”

Helpful Report

Posted 11 months ago

“Excellent service from placing your order to receiving same. Very friendly and helpful staff…very fast at processing order which is most helpful as I am usually in a rush.”

Helpful Report

Posted 11 months ago

Hi Sharon, Thank you for your fantastic review! We're delighted to hear that you found our service excellent and our staff friendly and helpful. It's great to know that we could assist you. Best wishes, Face The Future

Posted 11 months ago

“It's too soon to tell. Only used it for 2 days so far”

Helpful Report

Posted 11 months ago

Hi Sandra, Thank you for taking the time to share your thoughts! We understand it can take a little while to see results. Best wishes, Face The Future

Posted 11 months ago

“Always a great choice of product and competitive prices. Delivery second to none!”

Helpful Report

Posted 11 months ago

Hi Lin, Thank you for your fantastic review! We're delighted to know that you appreciate our product selection and competitive prices. It's great to hear that our delivery service exceeded your expectations! Best wishes, Face The Future

Posted 11 months ago

“Fantastic products and FF are the best on prices”

Helpful Report

Posted 11 months ago

Hi Mel, Thank you for your amazing review! We're so glad to hear that you love our products and find our prices to be the best. Best wishes, Face The Future

Posted 11 months ago

“Great service as always, fast delivery and response.”

Helpful Report

Posted 11 months ago

Hi Manee, Thank you for your wonderful review! We're thrilled to hear that you consistently enjoy our fast delivery and responsive service. Best wishes, Face The Future

Posted 11 months ago

“This cream is everything I wanted. It gives me a subtle glow and spf protection all in one go. I don't like and the cream is so light on my skin. Great fast service”

Helpful Report

Posted 11 months ago

Hi Linda, Thank you for your glowing review! We're so pleased that the cream gives you the subtle glow and SPF protection you wanted, and that you find it light on your skin. It's great to hear you enjoyed our fast service too! Best wishes, Face The Future

Posted 11 months ago

“Love love love the product! Caught them at the right price. Packaging was good, protecting the products.”

Helpful Report

Posted 11 months ago

Hi Claudia, Thank you for your wonderful review! We're thrilled to hear that you love the product and that you found it at a great price. We're also glad the packaging met your expectations! Best wishes, Face The Future

Posted 11 months ago

“Always great products to choose from & easy to ready ingrediants & how to use.”

Helpful Report

Posted 11 months ago

Hi Samantha, Thank you for your lovely review! We're so glad to hear that you appreciate our wide range of products and the clarity of our ingredients and usage instructions. Best wishes, Face The Future

Posted 11 months ago

“Face The Future is excellent. Professional, quality company. Nice staff, great customer service. It's one of the best online retailers of skincare products. Wide range of genuine products, official stockist of PCA Skin.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your excellent review! We're so pleased to know that you find our team professional and our customer service top-notch. It's fantastic to hear you appreciate our wide range of genuine skincare products! Best wishes, Face The Future

Posted 11 months ago

“Very knowledgeable with a brilliant selection of brands”

Helpful Report

Posted 11 months ago

Hi Caroline, Thank you for your wonderful review! We're thrilled to hear that you find our team knowledgeable and appreciate our selection of brands. Your support means a lot to us! Best wishes, Face The Future

Posted 11 months ago

“I’ve been using Face the Future for a long time now. Their prices are very competitive and they also do very good deals. I strongly recommend them”

Helpful Report

Posted 11 months ago

Hi Sharman, Thank you so much for your fantastic review! We're thrilled to hear that you've been enjoying our competitive prices and great deals for a long time. Your recommendation means a lot to us! Best wishes, Face The Future

Posted 11 months ago

“Excellent service and communication with plenty of product information”

Helpful Report

Posted 11 months ago

Hi Andrea, Thank you for your excellent review! We're so pleased to hear that you appreciated our service and communication, along with the product information we provide. Best wishes, Face The Future

Posted 11 months ago

“I love the products on face the future and the little mag you get full with insights and picks from the staff which are all very useful! My only niggle is that the reward points are full of caveats meaning you don’t always get to claim back the money if the products you have in your basket aren’t eligible. I haven’t been able to claim anything back for a while now.”

Helpful Report

Posted 11 months ago

Hi Rajbir, Thank you for your thoughtful review! We’re delighted that you love our products and find the insights from our magazine useful. We understand your concerns regarding the reward points, and we continuously strive to improve the experience for our customers. The points just cannot be used on anything on offer but they can be redeemed for free gifts. If you need any assistance please contact out customer service team on info@facethefuture.co.uk Best wishes, Face The Future

Posted 11 months ago

“The product amazing and delivery was very quick. Thank you Gonna buy again”

Helpful Report

Posted 11 months ago

Hi Jovita, Thank you for your lovely review! We're so pleased to hear that you found the product amazing and that the delivery was quick. Best wishes, Face The Future

Posted 11 months ago

“Hello Face The Future - I’d be grateful if you could answer my email please (x2) and happy then to provide a revised review. Many thanks.”

Helpful Report

Posted 11 months ago

Hi there, We have looked into this for you and can see that you have had a response to both emails saying that you are able to return the unused items. If you need further assistance please contact customer service on 0113 2827744. Kind Regards Face the Future

Posted 11 months ago

“Love face the future! Customer service is always fab.”

Helpful Report

Posted 11 months ago

Hi Abi, Thank you so much for your lovely review! We're thrilled to hear that you love Face The Future and that our customer service always impresses you. Your support means the world to us! Best wishes, Face The Future

Posted 11 months ago

Face The Future is rated 4.8 based on 22,685 reviews