Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,383 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,383 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site with a wide range of products and fast delivery”

Helpful Report

Posted 10 months ago

Hi Fiona, Thank you for your fantastic review! We're so glad to hear you enjoyed our wide range of products and that our fast delivery met your expectations. Your support truly means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Fast efficient good quality for good price”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you found our service fast and efficient while offering great quality at a good price. Best wishes, Face The Future

Posted 10 months ago

“Texted an offer, which they didn’t honour when I ordered using the link”

Helpful Report

Posted 10 months ago

Hi Kris, Thank you for your review. Unfortunately, as mentioned on our website, the free gifts are not available on the app. We can see that you did benefit from using a 20% discount code on your order. Kind regards, Face the Future

Posted 10 months ago

“Received product within 2 days. Nice packing and got more samples than expected.”

Helpful Report

Posted 10 months ago

Hi, Thank you for your fantastic review! We’re thrilled to hear your order arrived quickly and that you enjoyed the extra samples. Your satisfaction is our priority, and we appreciate your support! Best wishes, Face The Future

Posted 10 months ago

“Have not tried products but very prompt just sad not everything was in stock Excellent samples included”

Helpful Report

Posted 10 months ago

Hi Julian, Thank you for your review! We appreciate your feedback and understand the frustration of not everything being in stock. We’re glad you enjoyed the samples we included with your order! Best wishes, Face The Future

Posted 10 months ago

“Excellent customer service & delivery was super fast. Highly recommended.”

Helpful Report

Posted 10 months ago

Hi Mary, Thank you for your fantastic review! We're so glad to hear you had a positive experience with our customer service and speedy delivery. Your recommendation is truly appreciated! Best wishes, Face The Future

Posted 10 months ago

“Great service.”

Helpful Report

Posted 10 months ago

Hi Julie, Thank you for your fantastic review! We're so pleased to hear that you had a great experience with our service. Your kind words mean a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Great product & a great price. Super fast delivery too, will definitely be ordering again.”

Helpful Report

Posted 10 months ago

Hi Julia, Thank you for your wonderful review! We're delighted to hear that you loved the product and found our delivery super fast. Best wishes, Face The Future

Posted 10 months ago

“I always check this company first if I need anything or if I'm just browsing. Quick delivery times and I love the little samples that they add in with the purchase. Excellent!”

Helpful Report

Posted 10 months ago

Hi Amanda, Thank you for your amazing review! We're thrilled to hear that you love checking us out for your needs and appreciate our quick delivery and little samples. Best wishes, Face The Future

Posted 10 months ago

“Fast delivery. Item was packed well but pump lid was still broken”

Helpful Report

Posted 10 months ago

Hi Colette, Thank you for your feedback! We're pleased to hear that you experienced fast delivery and that your item was packed well. We're sorry to learn about the broken pump lid, please contact us on shop@facethefuture.co.uk. Best wishes, Face The Future

Posted 10 months ago

“I have been buying products from company for over a year. I will continue to do so. Product choice . Value . Offers. Packaging and delivery all first class”

Helpful Report

Posted 10 months ago

Hi Jess, Thank you so much for your fantastic review! We're thrilled to hear you've been enjoying our products for over a year and we appreciate your kind words about our product choice, value, and delivery. Best wishes, Face The Future

Posted 10 months ago

“Always easy to navigate site, well priced, swift delivery and not over packaged.”

Helpful Report

Posted 10 months ago

Hi Debbie, Thank you for your fantastic review! We're so glad you find our site easy to navigate, appreciate our pricing, and enjoy our swift delivery without the excess packaging. Best wishes, Face The Future

Posted 10 months ago

“I took advantage of an excellent offer which arrived well packed within three days of placing the order.”

Helpful Report

Posted 10 months ago

Hi Janet, Thank you for your fantastic review! We're thrilled that you took advantage of our offer and that your order arrived quickly and well packed. Your satisfaction is our priority! Best wishes, Face The Future

Posted 10 months ago

“Great company. If I phone up there is always someone to answer the phone promptly. Always friendly, knowledgeable staff. Great range of products too.”

Helpful Report

Posted 10 months ago

Hi Maxine, Thank you so much for your fantastic review! We're thrilled that our team has been able to provide you with prompt and friendly service. It's also great to hear that you enjoy our range of products! Best wishes, Face The Future

Posted 10 months ago

“Great price and delivery was super fast.”

Helpful Report

Posted 10 months ago

Hi Stewart, Thank you for your fantastic review! We're so glad to hear that you found our prices great and that delivery was super fast. Best wishes, Face The Future

Posted 10 months ago

“This is my first shop with Face The Future and I'm very impressed by the service given. The item I purchased was dealt with promptly and efficiently and arrived perfectly wrapped and in tact. I had no queries with the company so your next questions do not apply to me.”

Helpful Report

Posted 10 months ago

Hi Francesca, Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience shopping with us and that your order arrived perfectly wrapped. Best wishes, Face The Future

Posted 10 months ago

“quick delivery of chosen product,wide selection of companies to choose from .”

Helpful Report

Posted 10 months ago

Hi Christine, Thank you for your great review! We're glad to hear you appreciated our quick delivery and wide selection of products. Best wishes, Face The Future

Posted 10 months ago

“Great value for a product I've not tried before. Delivery was quick and will definitely use the site again”

Helpful Report

Posted 10 months ago

Hi Julie, Thank you for your fantastic review! We're so glad to hear you found great value in our product and that you enjoyed our quick delivery. Best wishes, Face The Future

Posted 10 months ago

“So nice to see different brands being stocked! Easy to use website and speedy delivery.”

Helpful Report

Posted 10 months ago

Hi Lynn, Thank you for your fantastic review! We're so pleased you enjoyed our selection of brands and found our website easy to use. Your feedback on our speedy delivery is greatly appreciated! Best wishes, Face The Future

Posted 10 months ago

“Often need to talk before ordering, staff always helpful and knowledgeable”

Helpful Report

Posted 10 months ago

Hi Gill, Thank you for your kind review! We're thrilled to hear that our staff have been helpful and knowledgeable. Best wishes, Face The Future

Posted 10 months ago

Face The Future is rated 4.8 based on 22,383 reviews