Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,978 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,978 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the product, leaves hair feeling soft and silky, gives a lovely shine. Gives a lovely pearl/platinum colour, does not leave your hair with a blue tinge which is great for me. Very happy and will buy again. Great company to deal with and a speedy delivery 10 out of 10.”

Helpful Report

Posted 4 months ago

Hi Sarah, Thank you for your wonderful review! We’re so happy to hear that you love the product and that it's leaving your hair feeling soft, silky, and beautifully shiny. We appreciate your kind words about our service and speedy delivery! Warm regards, Team Face The Future

Posted 4 months ago

“Very efficient, good customer service. True to your word. Keep it up guys.”

Helpful Report

Posted 4 months ago

Hi Zena, Thank you for your wonderful review! We truly appreciate your kind words about our efficiency and customer service. Best wishes, Team Face The Future

Posted 4 months ago

“Face the Future is brilliant! Great customer service, a great selection of products, useful articles, and fantastic offers. I am buying from FTF with confidence. Thank you!”

Helpful Report

Posted 4 months ago

Hi Beata, Thank you for your wonderful review! We're so pleased to hear that you appreciate our customer service, product selection, and offers. Your confidence in us means a lot! Warm regards, Team Face The Future

Posted 4 months ago

“Difficult to manage my subscriptions.”

Helpful Report

Posted 4 months ago

Hi Joanna, Thank you for your feedback! We're sorry to hear that managing your subscriptions has been difficult. We're always looking to improve our services, so your input is valuable to us. If you have any specific suggestions or need assistance, please don’t hesitate to reach out to our customer service team. If you have any issues, please give us a call or send us an email so we can assist. Warm regards, Team Face The Future

Posted 4 months ago

“They are always quick with delivery”

Helpful Report

Posted 4 months ago

Hi Sally, Thank you for your wonderful review! We're delighted to hear that you appreciate our quick delivery. Warm regards, Team Face The Future

Posted 4 months ago

“You shouldn't buy from anywhere else. The product range is vast and they are ambassadors for major brands. The offers and prices are unbelievable. Thank you Face the Future.”

Helpful Report

Posted 4 months ago

Hi Elaine, Thank you for your amazing review! We're delighted to hear that you appreciate our vast product range and unbeatable offers. Your support means the world to us! Warm regards, Team Face The Future

Posted 4 months ago

“Very good company. Always good communication,orders arrived quickly lots to choose from”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your wonderful review! We're delighted to hear you had a great experience with our communication and fast delivery. Warm regards, Team Face The Future

Posted 4 months ago

“impressed with prompt delivery. Excellent value for money.”

Helpful Report

Posted 4 months ago

Hi Sarah, Thank you for your wonderful review! We're thrilled to hear that you were impressed with our prompt delivery and found great value in our products. Warm regards, Team Face The Future

Posted 4 months ago

“I have been using this company for several yeaars now and would not purchase from anywhere else. Great advice if you need it ,a superb range of products to choose from and a loyalty program A prompt delivery with a nice fee sample in the package too. What more could I want?”

Helpful Report

Posted 4 months ago

Hi Christine, Thank you for your amazing review! We’re thrilled to hear that you've been with us for several years and appreciate our product range and loyalty program. Your kind words about our service and samples mean the world to us! Warm regards, Team Face The Future

Posted 4 months ago

“Non ho ricevuto il mio ordine. Non c'è più. I don't want to get a message. It's a flavour.”

Helpful Report

Posted 4 months ago

“delighted with the very good product”

Helpful Report

Posted 4 months ago

Hi Maritza, Thank you for your wonderful review! We're so glad to hear that you're delighted with our product. Your satisfaction is our top priority! Warm regards, Team Face The Future

Posted 4 months ago

“Easy to order, great products and very quick delivery.”

Helpful Report

Posted 4 months ago

Hi Suzanne, Thank you so much for your fantastic review! We’re delighted to hear that you found ordering easy and enjoyed our quick delivery. Warm regards, Team Face The Future

Posted 4 months ago

“Excellent”

Helpful Report

Posted 4 months ago

Hi Shagufta, Thank you for your excellent review! We’re so glad to hear that you had a great experience with us. Your support truly means everything to us! Warm regards, Team Face The Future

Posted 4 months ago

“Fast delivery which I appreciate, shame there are fillers in the product, it might stop me ordering more.”

Helpful Report

Posted 4 months ago

Hi, Thank you for taking the time to share your feedback. We’re glad you appreciated the fast delivery! We understand concerns about product ingredients and always encourage our customers to look at the full ingredient list before purchasing. Warm regards, Team Face The Future

Posted 4 months ago

“I have just found you and am very please with your company .”

Helpful Report

Posted 4 months ago

Hi Diane, Thank you for your wonderful review! We’re so glad you’ve discovered us and are pleased with our company. We truly appreciate your support! Warm regards, Team Face The Future

Posted 4 months ago

“Fast delivery of Environment ACE oil which I can’t be without. Good selection of products and always a good response if I speak with customer services. Prices are fair and there are some offers and discounts to be had at times.”

Helpful Report

Posted 4 months ago

Hi Arlene, Thank you for your lovely review! We’re thrilled to hear that you appreciate our fast delivery and selection of products. It's great to know our customer service team has been helpful to you as well! We always strive to provide fair prices and great offers. Warm regards, Team Face The Future

Posted 4 months ago

“Fast delivery and a good choice of products.”

Helpful Report

Posted 4 months ago

Hi Lesley, Thank you for your fantastic review! We're delighted to hear that you enjoyed our fast delivery and wide range of products. Your support means a lot to us! Warm regards, Team Face The Future

Posted 4 months ago

“The product is great but the service is even better. I always order from Face the Future because they deliver quickly and genuinely care about the customer experience. I absolutely love ordering from them they’re incredible”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for your amazing review! We're thrilled to hear that you love our products and appreciate our dedicated service. Your kind words mean the world to us! Warm regards, Team Face The Future

Posted 4 months ago

“I have been a customer for years now ,fab variety of products and great special offers ,quick delivery and friendly customer service .”

Helpful Report

Posted 4 months ago

Hi Lorraine, Thank you so much for your generous review! We're thrilled to hear that you've been a loyal customer and enjoy our variety of products, special offers, and speedy delivery. It's always our pleasure to assist you! Warm regards, Team Face The Future

Posted 4 months ago

“Wonderful products-great advice-speedy delivery! What more could one ask for?”

Helpful Report

Posted 4 months ago

Hi Rita, Thank you for your wonderful review! We're so pleased to hear that you love our products and found our advice helpful. We truly appreciate your kind words! Warm regards, Team Face The Future

Posted 4 months ago

Face The Future is rated 4.8 based on 21,978 reviews