Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,929 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,929 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had 15% off for 1st delivery via app but code didn't work! Other than that, quick delivery”

Helpful Report

Posted 1 week ago

Hi Katrin, Thank you for your review! We apologise for the trouble with the discount code and appreciate your feedback. We have checked this and can see that both orders you have placed with us have been online and not through the app. Kind regards, Team Face The Future

Posted 1 week ago

“Fast shipping and great prices..am really impressed a”

Helpful Report

Posted 1 week ago

Hi Elielna, Thank you for your fantastic review! We're thrilled to hear that you were impressed with our fast shipping and great prices. Warm wishes, Team Face The Future

Posted 1 week ago

“Fantastic company true products just received my.skinceuticals ferrulic set and got some amazing freebies.”

Helpful Report

Posted 1 week ago

Hi Jillian, Thank you for your fantastic review! Warm wishes, Team Face The Future

Posted 1 week ago

“Excellent service. Had been very dissatisfied with my previous supplier but have found Face The Future first class”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your fantastic feedback! Warm wishes, Team Face The Future

Posted 1 week ago

“Good trial size to test before buying full size products. Quick delivery.”

Helpful Report

Posted 1 week ago

Hi Joanne, Thank you for your fantastic feedback! We're delighted that you found the trial size helpful for testing out the products and that you received your order quickly. Your support truly means a lot to us! Warm wishes, Team Face The Future

Posted 1 week ago

“Satistisfied with the products as well as the free products recieved”

Helpful Report

Posted 1 week ago

Hi Leroy, Thank you for your wonderful feedback! We're so pleased to hear that you're satisfied with the products and enjoyed the complimentary items. Your support is greatly valued! Warm wishes, Team Face The Future

Posted 1 week ago

“Delivery was fast.”

Helpful Report

Posted 1 week ago

Hi Elena, Thank you for your fantastic review! We're so glad to hear that you found our delivery speedy. Your satisfaction is our top priority, and your kind words truly encourage us! Warm wishes, Team Face The Future

Posted 1 week ago

“Very good 👍”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your great feedback! Warm wishes, Team Face The Future

Posted 1 week ago

“Quick delivery, great product been using for 20 years now and nobody believes I’m nearly 70!!😂”

Helpful Report

Posted 1 week ago

Hi Polly, Thank you for your amazing review! Warm wishes, Team Face The Future

Posted 1 week ago

“Fab product at an amazing price!”

Helpful Report

Posted 1 week ago

Hi Lindsay, Thank you for your amazing feedback! We're thrilled to hear that you love our product and find it at such a great price. Your support means the world to us! Warm wishes, Team Face The Future

Posted 1 week ago

“Thank you .”

Helpful Report

Posted 1 week ago

Hi Waqar, Thank you for your fantastic feedback! We truly appreciate your support and are thrilled to hear that you're enjoying your experience with us. Warm wishes, Team Face The Future

Posted 1 week ago

“I love face the future. They offer so many items that I use for discounted prices and continuous discount codes and vouchers. The delivery is so fast too even on standard!”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your wonderful review! We're so pleased to hear that you love our range of products and discounted prices. It’s great to know that you find our delivery so quick, even on standard! Warm wishes, Team Face The Future

Posted 1 week ago

“Great app with plenty of info on products & quick delivery which included Face the Future magazine (interesting read)”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your fantastic review! We’re so glad you’re enjoying the app. Warm wishes, Team Face The Future

Posted 1 week ago

“Easy to order and receive products. Prices for some loved products are a little steep, but the offers of discounts are welcome.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your lovely review! We're delighted to hear that you found ordering easy and appreciate our discount offers. Warm wishes, Team Face The Future

Posted 1 week ago

“Really love the service And products and marketing strategy. Samples sent are a very good idea as I’ve found a lot of new good products to use.”

Helpful Report

Posted 1 week ago

Hi Nicolette, Thank you so much for your amazing review! We're thrilled to hear that you love our service, products, and marketing strategy. It's great to know that the samples have helped you discover new favourites! Warm wishes, Team Face The Future

Posted 1 week ago

“It is suitable for sensitive skin , the only thing I would say is it smells a bit perfumed , even though it is marketed for sensitive skin . When reading ingredients on the back it says it has parfum in it , I personally find this a bit misleading . The formula is pretty good absorbs into skin pretty quickly .”

Helpful Report

Posted 1 week ago

Hi Bonnie, Thank you for your review! Warm wishes, Team Face The Future

Posted 1 week ago

“Came in just two days in a well packaged box, a cerave blemish cream and a booklet. Appreciate your service”

Helpful Report

Posted 1 week ago

Hi Shadrack, Thank you so much for your wonderful review! We’re delighted to hear that your order arrived quickly and well-packaged. We appreciate your kind words about our service! Warm wishes, Team Face The Future

Posted 1 week ago

“Great service, delivered on time. Products do exactly what they promote.”

Helpful Report

Posted 1 week ago

Hi Tony, Thank you for your wonderful review! We're so pleased to hear that our service met your expectations. Warm wishes, Team Face The Future

Posted 1 week ago

“All good with order”

Helpful Report

Posted 1 week ago

Hi Angela, Thank you for your positive review! We're thrilled to hear that everything went smoothly with your order. Warm wishes, Team Face The Future

Posted 1 week ago

“Face the future has really gone down hill. One example is I purchased some altruist sun protection end of September. Went on holiday and noticed it expired in February 2026 - 5 months later. Who buys sun protection that only last for 5 months? When looking into the product the normal shelf life unopened is 3 years. I contacted them only to be sent an email explaining that I had 5 months to use the product. Quite patronising yo say the least, Please be careful when ordering from this company. Also to bribe customers with an extra 15% off if you vote for them in the beauty awards says it all.”

Helpful Report

Posted 2 weeks ago

Hi Sharon, Thank you for taking the time to share your thoughts with us. We're truly sorry to hear that you were disappointed with your recent purchase experience. As for the promotion you mentioned, we appreciate your perspective and always strive to enhance our customer engagement. You don't vote for us in the beauty awards; this is an event that we host and give awards and recognition to brands. Kind regards, Face the Future Warm wishes, Team Face The Future

Posted 2 weeks ago

Face The Future is rated 4.8 based on 21,929 reviews