Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,612 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,612 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 31st January 2026

Louise Q

Face The Future 5 star review on 30th January 2026

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Face The Future 5 star review on 18th January 2026

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Face The Future 5 star review on 13th December 2025

Rachel N

148

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of products. Speedy delivery”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re glad you’re happy with the choice of products and the speedy delivery. We appreciate your support. Kind regards, Team Face The Future

Posted 2 weeks ago

“I've had such a great experience with Face The Future over so many years and keep coming back. I encountered a recent issue with one of my orders before I was able to submit the payment and rang their customer services team who were incredibly helpful and made the whole experience really seamless. They went above and beyond to sort out my issue and highly recommend Face The Future. They have always been super helpful, responsive and friendly. Love this company!”

Helpful Report

Posted 2 weeks ago

Hi Hayley, Thank you for your review. We’re so glad you’ve had a great experience with Face The Future over the years and that our customer service was helpful and seamless when you needed them. We appreciate your support and recommendation. Kind regards, Team Face The Future

Posted 2 weeks ago

“Always so helpful on the telephone. A wonderful team selling fantastic products and lots of bargains to boot! I am allergic to linalool, which is in many products therefore I appreciate how easy it is to find the ingredients lists. Face the future is definitely my GO To company!”

Helpful Report

Posted 2 weeks ago

Hi Christine, Thank you for your review. We’re glad you find our team helpful and that you’re enjoying our products and bargains. We’re also happy to hear you find our ingredient lists easy to navigate. Kind regards, Team Face The Future

Posted 2 weeks ago

“Great products and lots of offers, super fast delivery”

Helpful Report

Posted 2 weeks ago

Hi Ruth, Thank you for your review. We’re glad you’re happy with our products, offers, and fast delivery. We appreciate your support. Kind regards, Team Face The Future

Posted 2 weeks ago

“I love these products.. excellent for the price.”

Helpful Report

Posted 2 weeks ago

Hi Nicola, Thank you for your review. We’re really glad you love the products and find them excellent value for money. Kind regards, Team Face The Future

Posted 2 weeks ago

“I never received this product”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your review. We have checked and can see our Customer Service team have helped with this enquiry. Kind regards, Face the Future

Posted 2 weeks ago

“Good products good price”

Helpful Report

Posted 2 weeks ago

Hi Ethel, Thank you for your review. We’re glad you’re happy with the products and price. Kind regards, Team Face The Future

Posted 2 weeks ago

“Very impressed with the box of toiletries.”

Helpful Report

Posted 2 weeks ago

Hi Janice, Thank you for your review. Kind regards, Team Face The Future

Posted 2 weeks ago

“Very impressed with this company. Great products and swift delivery”

Helpful Report

Posted 2 weeks ago

Hi Carol, Thank you for your review. Kind regards, Team Face The Future

Posted 2 weeks ago

“Fast delivery and well packaged. Excellent value for money.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your review. We’re glad you’re happy with the fast delivery and great value for money. Kind regards, Team Face The Future

Posted 2 weeks ago

“I receiving my purchase I opened immediately as my first product from Wildsmith I love my Emma hardy & Elemis balms! So wanting to To compare! On opening box which wasn’t sealed! I unscrewed cap no seal on the product, also product had quite been tampered with, as rather a large amounts I missing. I have not used product. Are these products sent out without a peel off seal?? As items are open to sabotage! Which looks like the case. Or is this a product that was retuned No response com customer services! Also tried online chat.”

Helpful Report

Posted 2 weeks ago

Hi Julie, Thank you for your review. We can see you have contacted our Customer Service team, who are helping with this. We can see our Customer Service team have responded to your emails. Please allow some time for them to look into this and help. Kind regards, Face the Future

Posted 2 weeks ago

“Wuick delivery, well packaged and always receive a sample of skincare.”

Helpful Report

Posted 2 weeks ago

Hi Carolyn, Thank you for your review. We're glad you liked the quick delivery, well-packaged items, and the skincare sample. We appreciate your support. Kind regards, Team Face The Future

Posted 2 weeks ago

“Love FTF. Stocks the best products and has the best deals. Haven’t found another like it”

Helpful Report

Posted 2 weeks ago

Hi Megan, Thank you for your review. We’re thrilled you love Face The Future and that you’re enjoying the deals and products. We appreciate your support. Kind regards, Team Face The Future

Posted 2 weeks ago

“Only just found Face the Future bit is now my go to place for all stuff skin!”

Helpful Report

Posted 2 weeks ago

Hi Natalie, Thank you for your review. We’re delighted Face the Future has become your go-to place for all skin needs. We appreciate your support. Kind regards, Team Face The Future

Posted 2 weeks ago

“FTF is a very good online retailer. Been shopiing from them for some time. Never lets me down.”

Helpful Report

Posted 2 weeks ago

Hi Katie, Thank you for your review. We’re glad FTF has been a reliable online retailer for you and that we never let you down. We appreciate your loyalty. Kind regards, Team Face The Future

Posted 2 weeks ago

“Quick delivery and good deals, looking forward to ordering from here again.”

Helpful Report

Posted 2 weeks ago

Hi Don, Thank you for your review. We're glad you found quick delivery and good deals, and that you’re looking forward to ordering from us again. Kind regards, Team Face The Future

Posted 2 weeks ago

“After a promotion deal was unavailable, the customer service team were fantastic in honouring with an alternative offer for me which was very much appreciated! Thanks again for being so good and quick with delivery.”

Helpful Report

Posted 3 weeks ago

Hi Kellie, Thank you for your review. We’re glad our team were able to honour an alternative offer and that you found delivery quick. We appreciate your understanding and kind words. Kind regards, Team Face The Future

Posted 2 weeks ago

“Quick delivery! Will continue to buy from the site again 😊”

Helpful Report

Posted 3 weeks ago

Hi Chanra, Thank you for your review. We're glad you had quick delivery and that you’ll continue shopping with us. Kind regards, Team Face The Future

Posted 2 weeks ago

“Loads of products and great offers on regularly.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review. We’re glad you’re enjoying the wide range of products and the regular offers. Kind regards, Team Face The Future

Posted 2 weeks ago

“All you need for your skin is available here.”

Helpful Report

Posted 3 weeks ago

Hi Daniela, Thank you for your review. Kind regards, Team Face The Future

Posted 2 weeks ago

Face The Future is rated 4.8 based on 22,612 reviews