Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,974 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really disappointed my order still not arrived.”

Helpful Report

Posted 3 weeks ago

“Good products, good delivery times”

Helpful Report

Posted 3 weeks ago

Hi there, Thanks for sharing. We’re glad you’re happy with the products and the good delivery times. Kind regards, Team Face The Future

Posted 3 weeks ago

“Product arrived quickly. Also got it cheaper than other sites. And they also added a free skincare sample. Which is a nice touch. Would have no hesitation in buying from Face The Future again.”

Helpful Report

Posted 3 weeks ago

Hi there, Thanks for sharing. We’re glad it arrived quickly, that you found it competitive, and that you enjoyed the skincare sample. Kind regards, Team Face The Future

Posted 3 weeks ago

“Arrived very quickly, exactly as described. Very happy”

Helpful Report

Posted 3 weeks ago

Hi Madeleine, Thanks for sharing. We’re glad it arrived quickly. Kind regards, Team Face The Future

Posted 3 weeks ago

“Haven’t received my order and getting no support with customer services”

Helpful Report

Posted 3 weeks ago

Hi Kerry, thank you for your review. We have looked into this and can see that you have emailed us multiple times. The system does push new emails to the back of the queue, so sending multiple emails does delay the team getting back to you. Please be assured that the team will reply to you as soon as possible. Our customer service team is only a small team and they work really hard to answer emails as quickly as possible. Kind regards, Face the Future

Posted 3 weeks ago

“Ordering easy. Came within a few days.”

Helpful Report

Posted 4 weeks ago

Hi Gillian, Thanks for sharing. We’re glad it arrived quickly. Kind regards, Team Face The Future

Posted 3 weeks ago

“First time buying from this company and it was phenomenal. Shipping was super quick. I’ll definitely buy from them again.”

Helpful Report

Posted 4 weeks ago

Hi Diandra, Thanks for sharing. We’re thrilled you had a phenomenal first experience and that shipping was super quick. Kind regards, Team Face The Future

Posted 3 weeks ago

“Ordering process was great, and product was ultimately delivered intact. However, there was a delay with delivery which meant I had to wait 9 days for it. Please stop using Evri....the service is awful.”

Helpful Report

Posted 4 weeks ago

Hi Colin, Thank you for your review and the feedback. We will ensure this is passed on to the relevant team. Kind regards, Face the Future

Posted 3 weeks ago

“Good service and a great choice of products”

Helpful Report

Posted 4 weeks ago

Hi Fiona, Thanks for sharing. We’re glad you experienced good service and a great choice of products. Kind regards, Team Face The Future

Posted 3 weeks ago

“Excellent service and very good communication”

Helpful Report

Posted 4 weeks ago

Hi Joyce, Thanks for sharing. We’re glad you experienced excellent service and very good communication. Kind regards, Team Face The Future

Posted 3 weeks ago

“Fabulous service from ordering to delivery.”

Helpful Report

Posted 4 weeks ago

Hi there, Thanks for sharing. We’re glad you had fabulous service from ordering to delivery. Kind regards, Team Face The Future

Posted 3 weeks ago

“I first. Bought this product on the airline I love you ever since”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing. Kind regards, Team Face The Future

Posted 3 weeks ago

“Great supplier. Delivered promptly.”

Helpful Report

Posted 1 month ago

Hi Nicola, Thanks for sharing. We’re glad it arrived promptly. Kind regards, Team Face The Future

Posted 3 weeks ago

“Very supportive and getting things right for you”

Helpful Report

Posted 1 month ago

Hi Anjjam, Thanks for sharing. We’re glad you felt supported and that we’re getting things right for you. Kind regards, Team Face The Future

Posted 3 weeks ago

“This delivery was quick. You guys kept me up to date. I received this at my address. Great company.”

Helpful Report

Posted 1 month ago

Hi Andy, Thanks for sharing. We’re glad it arrived quickly, and that you were kept up to date. Kind regards, Team Face The Future

Posted 3 weeks ago

“Prompt delivery”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing. We’re glad it arrived promptly. Kind regards, Team Face The Future

Posted 3 weeks ago

“Good product”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing. We’re glad you think it’s a good product. Kind regards, Team Face The Future

Posted 3 weeks ago

“I still have not received my parcel from evri and have had no update”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review. We have checked the tracking and can see that this parcel was delivered on the 7th. This is the 5th working day since the order was placed. Our standard delivery is 2 to 5 working days. We do offer a priority delivery if you need a parcel faster, this option is available at checkout. Kind regards, Face the Future

Posted 3 weeks ago

“For me its working been 3 days”

Helpful Report

Posted 1 month ago

Hi Ahtisham, Thanks for sharing. Kind regards, Team Face The Future

Posted 3 weeks ago

“Product came in good time.”

Helpful Report

Posted 1 month ago

Hi Sophie, Thanks for sharing. We’re glad it arrived in good time. Kind regards, Team Face The Future

Posted 3 weeks ago

Face The Future is rated 4.8 based on 23,974 reviews