Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,611 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,611 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 31st January 2026

Louise Q

Face The Future 5 star review on 30th January 2026

Anonymous

Face The Future 5 star review on 18th January 2026

Anonymous

Face The Future 5 star review on 13th December 2025

Rachel N

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Offers a good range of products from various authorised skincare providers”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re glad you’re happy with the range of products. Kind regards, Team Face The Future

Posted 1 week ago

“Unfortunately not in a position to review what I haven’t received yet. Am still waiting for the product to be delivered by Royal Mail.”

Helpful Report

Posted 1 week ago

Hi Rhoda, Thank you for your review. Please check the tracking for your order, it is showing that Royal Mail attempted delivery yesterday but there was no answer. The tracking information does show the most up-to-date information. Kind regards, Face the Future

Posted 1 week ago

“My hair is more manageable within product will buy again”

Helpful Report

Posted 1 week ago

Hi Lynn, Thank you for your review. Kind regards, Team Face The Future

Posted 1 week ago

“Quick and prompt service and delivery”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you for your review. We're glad to hear the service and delivery were quick and prompt. Kind regards, Team Face The Future

Posted 1 week ago

“Items always available and quick delivery, great points systems to.”

Helpful Report

Posted 1 week ago

Hi Tara, Thank you for your review. We’re glad to hear items are always available, delivery is quick, and you’re enjoying the points system. Kind regards, Team Face The Future

Posted 1 week ago

“I’ve not received my products, says delivered but I’ve not received them and not heard anything back from yourselves”

Helpful Report

Posted 1 week ago

Hi Victoria, Thank you for your review, we have checked and can see that our Customer Service team are helping with this. As you contacted the team over the weekend, they responded yesterday when they were back in the office. Kind regards, Face the Future

Posted 1 week ago

“Love the products and well priced. Getting some freebies is also so good 👍”

Helpful Report

Posted 1 week ago

Hi Verina, Thank you for your review. We’re glad you love the products and the freebies too. Kind regards, Team Face The Future

Posted 1 week ago

“Hi All my products are superb I don’t know what I’d do without them, and delivery is always prompt. Thank you”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you for your review. We’re glad to hear the products are superb and delivery is prompt. Kind regards, Team Face The Future

Posted 1 week ago

“Speedy delivery, quality products, thank you”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re glad to hear you enjoyed speedy delivery and quality products. Kind regards, Team Face The Future

Posted 1 week ago

“Product is excellent…used it before but dispenser came damaged so cannot use”

Helpful Report

Posted 1 week ago

Hi Emma, Thank you for your review. We are sorry to hear this. Please contact our Customer Service team, who would be happy to help. Kind regards, Face the Future

Posted 1 week ago

“I have not found any difference at all by using this product . I followed the instructions (which I had to take a photo on my phone to read ) exactly wearing the patch overnight.”

Helpful Report

Posted 1 week ago

Hi Sharron, Thank you for your review. Kind regards, Team Face The Future

Posted 1 week ago

“This is the first time I have ordered from Face the Future & an really pleased with my purchase & this company's service. Quick delivery, well packaged product & good price. Plan to reorder from Face the Future again.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re glad to hear the delivery was quick and you’re pleased with your purchase and the service. Kind regards, Team Face The Future

Posted 1 week ago

“Great product x”

Helpful Report

Posted 1 week ago

Hi Nicola, Thank you for your review. Kind regards, Team Face The Future

Posted 1 week ago

“Love this shop!”

Helpful Report

Posted 1 week ago

Hi Karina, Thank you for your review. Kind regards, Team Face The Future

Posted 1 week ago

“I love face the future you have such a wide variety of top brands to choose from. Your delivery service is always prompt and I love the little gift samples I receive with each order.”

Helpful Report

Posted 1 week ago

Hi Filly, Thank you for your review. We’re thrilled you love the wide variety of top brands and that our delivery service is prompt, and we’re glad you enjoy the sample gifts with each order. Kind regards, Team Face The Future

Posted 1 week ago

“Great brand, absolutely love it”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. Kind regards, Team Face The Future

Posted 1 week ago

“Great item, always use this to detangle my hair but it also gives it some protection as well, smells great. Fast delivery as always.”

Helpful Report

Posted 1 week ago

Hi Victoria, Thank you for your review. We’re glad to hear the item detangles well, offers protection, and smells great, and that delivery was fast. Kind regards, Team Face The Future

Posted 1 week ago

“Loving all my products”

Helpful Report

Posted 1 week ago

Hi Helen, Thank you for your lovely review. We’re thrilled you’re loving all your products! Kind regards, Team Face The Future

Posted 1 week ago

“First time using FF, no problems received product with no issues. Received a questionnaire about product and my skin due to product formula which was reassuring.”

Helpful Report

Posted 1 week ago

Hi Amanda, Thank you for your lovely review. We’re thrilled you had a smooth first experience with FTF and that you appreciated the questionnaire. Kind regards, Team Face The Future

Posted 1 week ago

“Great company, arrived promptly. Dermalogica moisture cleanser is excellent for mature skin.”

Helpful Report

Posted 1 week ago

Hi Jacqueline, Thank you for your lovely review. We’re thrilled you’re happy with the service arriving promptly and that the Dermalogica moisture cleanser is excellent for mature skin. Kind regards, Team Face The Future

Posted 1 week ago

Face The Future is rated 4.8 based on 22,611 reviews