Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,352 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so glad I found you. I really like both your website and your app. It's amazing that I've found so many things that I really like. Thank you so much for your wonderful work.”

Helpful Report

Posted 1 week ago

Hi Zarina, Thank you for your review. We’re thrilled you’re enjoying both our website and app, and that you’ve found so many things you like. Your kind words mean a lot to us. Kind regards, Team Face The Future

Posted 1 week ago

“Excellent service, quick delivery and a great mystery gift Murad Sun Screen not be sniffed at. Thank you.”

Helpful Report

Posted 1 week ago

Hi Barbara, Thank you for your review. We’re delighted you found the service excellent, delivery quick, and enjoyed the mystery gift. Kind regards, Team Face The Future

Posted 1 week ago

“Great delivery speed! Very impressed. Goods arrived almost before I had ordered them! Wow products are superb, as always.”

Helpful Report

Posted 1 week ago

Hi Catherine, Thank you for your review. We’re thrilled you’re impressed with the delivery speed and that you’re enjoying the products. Kind regards, Team Face The Future

Posted 1 week ago

“Ive used elemis for a number of years i no it works always looking for the best price and couldnt find a better price than yours”

Helpful Report

Posted 1 week ago

Hi Gillian, Thank you for your review. We’re glad Elemis has worked for you over the years and that you’ve found our price competitive. Kind regards, Team Face The Future

Posted 1 week ago

“First time ordering from Face the Future. Found the item I was looking for and it was delivered quickly and as described. Very happy thank you.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re glad the item matched the description and delivery was quick. Kind regards, Team Face The Future

Posted 1 week ago

“Very pleased with service and excellent free gift - hand cream.”

Helpful Report

Posted 1 week ago

Hi Aileen, Thank you for your review. We’re glad you’re very pleased with our service and the free hand cream gift. Kind regards, Team Face The Future

Posted 1 week ago

“I bought as a gift. Fast delivery and great communication of top notch hair product.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. Kind regards, Team Face The Future

Posted 1 week ago

“Not sure yet just what Face the Future is about, ie i received a free sample of DUO+M with my order but do not know what it is for”

Helpful Report

Posted 1 week ago

Hi Yve, Thank you for your review. DUO+M is a free sample included with orders to try our range. If you’re unsure how to use it, please check the website or send us an email so we can help. Kind regards, Team Face The Future,

Posted 1 week ago

“The team at Face the Future were superb in handling my order. The service was seamless from start to finish, and their prices were the most competitive on the market. I couldn’t be happier with the experience and would highly recommend them.”

Helpful Report

Posted 1 week ago

Hi Lewis, Thank you for your review. We’re thrilled to hear you had a superb experience with seamless service and competitive prices. We really appreciate your recommendation. Kind regards, Team Face The Future

Posted 1 week ago

“I purchased a Neals Yard product from here as it was very good value for money - much cheaper than many other stockists. It was packaged well and shipped promptly (and even came with a small free gift). Very pleased with the service and communication from Face the Future. Will definitely use again.”

Helpful Report

Posted 1 week ago

Hi Sarah, Thank you for your review. We’re thrilled you found good value, were happy with the packaging and prompt shipping, and appreciated the free gift and our communication. Kind regards, Team Face The Future

Posted 1 week ago

“Fast delivery with no problems. Excellent experience.”

Helpful Report

Posted 1 week ago

Hi Marie, Thank you for your review. We’re glad to hear about the fast delivery and excellent experience. Kind regards, Team Face The Future

Posted 1 week ago

“A company selling on line very good, healthy products for hair, face, body”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re glad you’re happy with our range. Kind regards, Team Face The Future

Posted 1 week ago

“Very pleased with price and service”

Helpful Report

Posted 1 week ago

Hi Judith, Thank you for your review. Kind regards, Team Face The Future

Posted 1 week ago

“I love the Jane Iredale makeup. I have been using pure pressed foundation for years. Great coverage but not thick and with some spf. Excellent product.”

Helpful Report

Posted 1 week ago

Hi Shauna, Thank you for your review. We’re glad you love Jane Iredale and that the PurePressed Foundation gives great coverage without being thick. Kind regards, Team Face The Future

Posted 1 week ago

“As most of Paul Mitchell products are quality the tea tree lemon&sage shampoo is also one of the best I’ve used”

Helpful Report

Posted 1 week ago

Hi John, Thank you for your review. We’re glad to hear you think the tea tree lemon & sage shampoo is one of the best you’ve used. Kind regards, Team Face The Future

Posted 6 days ago

“Frustrating customer service, hidden fees for returns”

Helpful Report

Posted 1 week ago

Hi, Thank you for your review. We can see that our customer service team were helpful in assisting with your email. All return information is clear on our website. Kind regards, Face the Future

Posted 1 week ago

“I've been buying products from here for years as I know they are authentic and genuine unlike other websites. I but all my mesoestetic products from her for over 3 years.”

Helpful Report

Posted 1 week ago

Hi Farzana, Thank you for your review. We appreciate your loyalty over the years. Kind regards, Team Face The Future

Posted 1 week ago

“Soothing to scalp and great hair as well, good price/delivery”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re glad to hear the product is soothing to the scalp, leaves you with great hair, and that you’re happy with the price and delivery. Kind regards, Team Face The Future

Posted 1 week ago

“good company”

Helpful Report

Posted 1 week ago

Hi Wendy, Thank you for your review. We’re glad you think we’re a good company. Kind regards, Team Face The Future

Posted 1 week ago

“I haven’t I received the item, it was left on my doorstep and it has been taken”

Helpful Report

Posted 1 week ago

Hi Matthew, We are sorry to hear this. Face the Future has sent the parcel; it seems the issue has been with the delivery. Please contact us on shop@facethefuture.co.uk so we can help. Kind regards, Face the Future

Posted 1 week ago

Face The Future is rated 4.8 based on 22,352 reviews