Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 23,761 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 23,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 19th April 2026

Doreen D

Face The Future 5 star review on 7th March 2026

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website. Prompt delivery. But - way too many emails, at least once a day. Once a week would be sufficient”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review. We’re glad you found the website great and that delivery was prompt. Noted on the email frequency—your feedback is appreciated, and we’ll pass it along. Kind regards, Team Face The Future

Posted 6 days ago

“I am so pleased with the service that l had , also the communication that l received also . Very impressed indeed . Lovely variety to choose from . Reasonable price to. Which makes everyone happy . The iteams are for my daughter she will be over the moon 🌙. Thank you for your lovely service that you have 5 Stars 🌟”

Helpful Report

Posted 1 week ago

Hi Yvonne, Thank you for your 5-star review. We’re delighted you’re pleased with the service and communication, and that you found a lovely variety at a reasonable price. It’s wonderful to hear your daughter will be over the moon. Kind regards, Team Face The Future

Posted 6 days ago

“First time using Face The Future and will use again - competitive price, speedy delivery. Thank you”

Helpful Report

Posted 1 week ago

Hi there, Thanks for your 5-star review. We’re glad you had a great first experience with a competitive price and speedy delivery. Kind regards, Team Face The Future

Posted 6 days ago

“Very bad customer service”

Helpful Report

Posted 1 week ago

Hi Amar, We are sorry you feel this way. We have looked into this and can see that the issue was that you had entered the incorrect postcode on your order. Unfortunately, once a parcel has left us, we are unable to update this. Kind regards, Face the Future

Posted 6 days ago

“Easy to purchase. Quick delivery.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your 5-star review. We’re glad you found it easy to purchase and that delivery was quick. Kind regards, Team Face The Future

Posted 6 days ago

“Great service”

Helpful Report

Posted 1 week ago

Hi Jo, Thank you for your 5-star review. We’re glad you had a great experience. Kind regards, Team Face The Future

Posted 6 days ago

“Great service, came before the due date, product excellent, will order again from this company 👏🏾👏🏾”

Helpful Report

Posted 1 week ago

Hi Fay, Thank you for your 5-star review. We’re glad you had great service, arrived before the due date, and that the product is excellent. We look forward to your next order. Kind regards, Team Face The Future

Posted 6 days ago

“Contacted Katie at Face the future for product advice, very helpful and friendly, order arrived 2 days later, amazing service thank you. Jan”

Helpful Report

Posted 1 week ago

Hi Janet, Thank you for your kind words. We’re glad Katie could help with the product advice and that your order arrived quickly. Kind regards, Team Face The Future

Posted 6 days ago

“Very easy site to navigate, found everything I needed and it was cheaper”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your 5-star review. We’re glad the site was easy to navigate, you found everything you needed, and that it was cheaper. Kind regards, Team Face The Future

Posted 6 days ago

“Good prompt delivery. I have only used the sunscreen a few times but so far it seems good and a little goes a long way! Would definitely recommend and buy again.”

Helpful Report

Posted 1 week ago

Hi Peter, Thank you for your 5-star review. We’re glad about the prompt delivery and that the sunscreen seems good so far, with a little going a long way. We appreciate your recommendation. Kind regards, Team Face The Future

Posted 6 days ago

“Parcel arrived in good condition. Items well packaged, so no spills or damage. All items included that were ordered. Genuine Elemis products that were in date. Browsed websites and FtF were the best value. Overall for a first time shopping with FtF it was very good and would purchase again. Thank you.”

Helpful Report

Posted 1 week ago

Hi Mrs, Thank you for your 5-star review. We’re glad your parcel arrived in good condition and that everything was well packaged and in date. It’s great to hear you found us to be the best value for your first-time shopping with us. Kind regards, Team Face The Future

Posted 6 days ago

“Great to be able to get Environ online especially with. 20% off. It's so expensive to buy normally. Thanks also for the free gifts. Much appreciated.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your 5-star review. We’re glad you’re able to access Environ online and that you appreciated the free gifts. Kind regards, Team Face The Future

Posted 6 days ago

“Very pleased with this”

Helpful Report

Posted 1 week ago

Hi Gareth, Thanks for the 5-star review. Kind regards, Team Face The Future

Posted 6 days ago

“Super deals and speedy delivery! 🚚”

Helpful Report

Posted 1 week ago

Hi Lucy, Thank you for your 5-star review. We’re glad you enjoyed the super deals and speedy delivery. 🚚 Kind regards, Team Face The Future

Posted 6 days ago

“Very quick delivery. Really pleased with it. Was recommended to me by a dermatologist. Good stuff”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your 5-star review. We’re glad to hear the delivery was quick. Kind regards, Team Face The Future

Posted 6 days ago

“Very happy with my purchase price was amazing good will purchase again in the near future”

Helpful Report

Posted 1 week ago

Hi, Thank you for your 5 star review. We’re glad you’re very happy with your purchase and that you found the price amazing. Kind regards, Team Face The Future

Posted 6 days ago

“Not sure at moment as only just started using the serum. It has a different texture from other serums I've used so far. Not as smooth but I do feel that my skin looks a little better, more fresh.”

Helpful Report

Posted 1 week ago

Hi Catherine, Thank you for sharing your experience. It’s interesting to hear how the serum’s texture differs from others you’ve used, and it’s good to know you’re seeing your skin look a little fresher. Kind regards, Team Face The Future

Posted 6 days ago

“Great service, great price, speedy delivery and some lovely free items..... what's not to love?!”

Helpful Report

Posted 1 week ago

Hi Rhian, Thank you for your 5-star review. We’re glad you’re happy with the service, price and speedy delivery. Kind regards, Team Face The Future

Posted 6 days ago

“Absolutely fantastic company ordered goods delivered within day's excellent service Free delivery.”

Helpful Report

Posted 1 week ago

Hi Satvinder, Thank you for your 5-star review. We’re glad you found our service excellent and that delivery was quick. Kind regards, Team Face The Future

Posted 6 days ago

“Excellent service, great offers and range of products.”

Helpful Report

Posted 1 week ago

Hi, Thank you for your 5-star review. We’re glad you enjoyed the service, offers, and range of products. Kind regards, Team Face The Future

Posted 6 days ago

Face The Future is rated 4.8 based on 23,761 reviews