Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,973 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,973 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

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Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery and great communication.”

Helpful Report

Posted 4 months ago

Hi Jennifer, Thank you for your fantastic review! We’re delighted to hear that you experienced super-fast delivery and great communication. Your feedback means a lot to us! Warm wishes, Team Face The Future

Posted 4 months ago

“Just love this skincare company as they have 2 brands that cannot be bought on the high street and 1 of them nowhere online except with Face the Future. Very quick service from ordering to receiving package(s).”

Helpful Report

Posted 4 months ago

Hi Nicola, Thank you for your wonderful review! Best wishes, Team Face The Future

Posted 4 months ago

“I tried to cancel my order within hours of placing it and before it had been dispatched however I was told that it wasn’t possible. So I had to wait for it to be delivered and then request a return. Delivery was free but as per their returns policy a delivery fee will be subtracted from my refund total. I don’t think k that I will buy from the site again.”

Helpful Report

Posted 4 months ago

Hi Kirsty, Thank you for your review. We have checked this and can see that your request to cancel was while we were closed. Your email was picked up on Monday morning, but unfortunately had already been dispatched. We do try to dispatch all orders as quickly as possible. Kind regards, Face the Future.

Posted 4 months ago

“Very happy with my purchases, quick delivery and well packaged”

Helpful Report

Posted 4 months ago

Hi Pauline, Thank you for your lovely review! We’re so glad to hear that you are happy with your purchases and that everything arrived quickly and well packaged. Your satisfaction is our priority, and we truly appreciate your feedback! Warm wishes, Team Face The Future

Posted 4 months ago

“Always reliable with a speedy post and good manners that I appreciate … Would like some discount though.”

Helpful Report

Posted 4 months ago

Hi Janet, Thank you for your lovely review! We're really happy to hear that you appreciate our speedy service and friendly approach. We understand the desire for discounts, and we always strive to provide the best value for our loyal customers. Warm regards, Team Face The Future

Posted 4 months ago

“Lovely hand cream will buy again.”

Helpful Report

Posted 4 months ago

Hi Margaret, Thank you for your lovely review! Warm wishes, Team Face The Future

Posted 4 months ago

“Easy to order and quick delivery. Will use this site again.”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you for your lovely review! We're so pleased to hear that you found ordering easy and enjoyed quick delivery. We look forward to serving you again soon! Warm regards, Team Face The Future

Posted 4 months ago

“Still waiting for the product.”

Helpful Report

Posted 4 months ago

Hi Nicholas, Thank you for your review. We have checked the tracking for your order and can see this is being returned to us from Royal Mail. Please be assured that we will be in touch when we have received it back here. Kind regards, Face the Future

Posted 4 months ago

“Easy to filter products and great fast shipping”

Helpful Report

Posted 4 months ago

Hi Stefania, Thank you for your amazing review! We’re so glad to hear that you found it easy to filter products and enjoyed our fast shipping. Your feedback is greatly appreciated! Warm regards, Team Face The Future

Posted 4 months ago

“Excellent selection of products, offers & most importantly scientifically backed brands. Quick delivery and great freebies.”

Helpful Report

Posted 4 months ago

Hi Kim, Thank you for your amazing review! We’re so pleased you enjoyed our selection of scientifically backed brands and appreciated the quick delivery and freebies. Warm wishes, Team Face The Future

Posted 4 months ago

“Easy to order and delivery was super quick.”

Helpful Report

Posted 4 months ago

Hi April, Thank you for your fantastic review! We’re thrilled to hear that you found ordering easy and enjoyed such quick delivery. Warm wishes, Team Face The Future

Posted 4 months ago

“Quick delivery, good package, products always top quality.”

Helpful Report

Posted 4 months ago

Hi Marina, Thank you so much for your wonderful review! We're thrilled to hear that you appreciated our quick delivery and top-quality products. Warm wishes, Team Face The Future

Posted 4 months ago

“Tried every other product for my curly hair, this is far the best I've used x”

Helpful Report

Posted 4 months ago

Hi Jill, Thank you for your glowing review! We're delighted to hear that you've found this product to be the best for your curly hair. Warm wishes, Team Face The Future

Posted 4 months ago

“Very good service”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you for your positive review! We’re really pleased to hear that you found our service to be very good. Warm wishes, Team Face The Future

Posted 4 months ago

“Lovely company to deal with enjoy their products. Sent next day great.”

Helpful Report

Posted 4 months ago

Hi Janice, Thank you for your lovely review! We’re so glad to hear that you enjoy our products and had a great experience with our quick delivery. Warm wishes, Team Face The Future

Posted 4 months ago

“Not used before. Good competitive prices and efficient service”

Helpful Report

Posted 4 months ago

Hi Jo, Thank you for your amazing review! We're so glad you found our prices competitive and appreciated our efficient service. Warm wishes, Team Face The Future

Posted 4 months ago

“Ordering was easy, updates on delivery were provided and delivery was when expected. I haven't had time to feel the benefit of the product purchased yet, so while I'm happy with the service received to date, I can't comment on the product yet.”

Helpful Report

Posted 4 months ago

Hi Amy, Thank you for your thoughtful review! We’re pleased to hear that you had a smooth ordering experience and appreciated our delivery updates. We look forward to hearing your thoughts on the product once you’ve had a chance to try it out! Warm wishes, Team Face The Future

Posted 4 months ago

“Good site, easily used. Only comment is I bought these and then there was a 25% off that I didnt benefit from which was annoying”

Helpful Report

Posted 4 months ago

Hi Jo, Thank you for your review! We're glad to hear you found our site easy to use. We totally understand how frustrating it can be to miss out on a discount, and we appreciate your feedback. We’re always looking to improve your shopping experience. Warm wishes, Team Face The Future

Posted 4 months ago

“Ordered x3 items. Came very well packaged, excellent delivery”

Helpful Report

Posted 4 months ago

Hi Harinder, Thank you for your fantastic review! We're so glad to hear that your items arrived well packaged and that you were pleased with the delivery. Warm wishes, Team Face The Future

Posted 4 months ago

“Face the future is a great site. It has a huge range of products however they manage to maintain a friendly and bespoke service. Super fast delivery also!”

Helpful Report

Posted 4 months ago

Hi Pamela, Thank you for your amazing review! We’re so glad to hear that you love our wide range of products and the personalised service we strive to provide. It’s fantastic to know that our speedy delivery met your expectations! Warm wishes, Team Face The Future

Posted 4 months ago

Face The Future is rated 4.8 based on 21,973 reviews