Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,352 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,352 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Cheapest prices Plenty of variety Website easy to navigate Only one downside royal mail took all day till 7pm delivery! So had to stay in all day”

Helpful Report

Posted 1 month ago

Hi Ann, Thank you so much for your wonderful review! We’re delighted that you appreciated our great service, variety, and prices. We understand the frustration of waiting for delivery from Royal Mail. Warm wishes, Team Face The Future

Posted 1 month ago

“Only used this for the first time last week.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to share your experience! Warm wishes, Team Face The Future

Posted 1 month ago

“I’ve used it for years it’s very good.”

Helpful Report

Posted 1 month ago

Hi Valerie, Thank you for your wonderful review! Warm wishes, Team Face The Future

Posted 1 month ago

“Always excellent service and guidance provided at all times”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your wonderful review! We’re so pleased to hear that you consistently receive excellent service and guidance from us. Your support means a lot! Warm wishes, Team Face The Future

Posted 1 month ago

“Love my Jan Marini cleanser- have used for years. Face the Future is fab to buy from- excellent prices and customer service when needed.”

Helpful Report

Posted 1 month ago

Hi Celia, Thank you for your fantastic review! We’re thrilled to hear that you love your Jan Marini cleanser and that your experience with us has been positive. Warm wishes, Team Face The Future

Posted 1 month ago

“I'm very disappointed with the Gatineau Miracle Eye Coutour Cream sadly. It is very chalky and sits in the wrinkles around my eyes. I thought it would be smooth & silky and glide onto my skin. Am I doing something wrong? ”

Helpful Report

Posted 1 month ago

Hi, Thank you for your review. Please email us on shop@facethefuture.co.uk so our Customer Service team can assist further. Kind regards, Face the Future

Posted 1 month ago

“Fast delivery and fantastic product !Thanks”

Helpful Report

Posted 1 month ago

Hi Victoria, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our fast delivery and fantastic product. Warm wishes, Team Face The Future

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you so much for your lovely review! We’re delighted to hear that you had a great experience with our service. Warm wishes, Team Face The Future

Posted 1 month ago

“Very happy with service at Face the Future. Very prompt delivery of very good products, and good telephone and online service”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you for your wonderful review! We’re thrilled to hear that you were happy with our prompt delivery and quality products. Your kind words about our service mean a lot to us. Warm wishes, Team Face The Future

Posted 1 month ago

“Easy to order from, prompt and efficient. Do feel however, that too many emails come through after I had bought the cream.”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for your wonderful review! We’re glad to hear that you found the ordering process easy and efficient. We appreciate your feedback about the email frequency and will take it into consideration as we strive to improve our communication. Warm wishes, Team Face The Future

Posted 1 month ago

“Delivery fast and efficient. Products very good. Overall a very good experience”

Helpful Report

Posted 1 month ago

Hi Gillian, Thank you for your wonderful review! We’re so glad to hear that you had a fast and efficient delivery along with a great experience with our products. Warm wishes, Team Face The Future

Posted 1 month ago

“I love the plumping effect of this serum with no greasy residue. I am prone to break out in my t-zone and this does not trigger any breakout.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your amazing review! We're so glad to hear that the plumping effect of the serum works perfectly for you. Warm wishes, Team Face The Future

Posted 1 month ago

“Love Fce the future, the choice is amazing. The points system is frustrating but I still use the site for the choice and prices.”

Helpful Report

Posted 1 month ago

Hi Audrey, Thank you for your kind words about Face The Future! We're thrilled to hear that you love our amazing selection and competitive prices. We appreciate your feedback regarding the points system. Warm wishes, Team Face The Future

Posted 1 month ago

“Great value”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you find great value in our offerings. Warm wishes, Team Face The Future

Posted 1 month ago

“Too early to say anything”

Helpful Report

Posted 1 month ago

Hi Raj, Thank you for your review! Warm wishes, Team Face The Future

Posted 1 month ago

“Best eyecream for puffiness and darkness under the eye. Can really notice the difference if i dont use it. This tiny pot can last over 6 months even when i use it morning and night so well worth the money 🥰”

Helpful Report

Posted 1 month ago

Hi Barbara, Thank you so much for your amazing review! We're thrilled to hear that the eye cream has made such a noticeable difference for you. Warm wishes, Team Face The Future

Posted 1 month ago

“They are simply brilliant. I had a problem with my delivery due to the total incompetence of Royal Mail. They were so helpful and polite- the very best of this country.”

Helpful Report

Posted 1 month ago

Hi Debra, Thank you for your wonderful review! We’re so glad to hear that our team was able to assist you despite the delivery issues. It’s great to know that you found us helpful. Warm wishes, Team Face The Future

Posted 1 month ago

“Love the cream and the price with Face The Future”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for your wonderful review! We're so glad to hear you love the cream and appreciate the great prices we offer. Warm wishes, Team Face The Future

Posted 1 month ago

“Very helpful staff giving advice and information about products. Always polite and products delivered with in a couple of days”

Helpful Report

Posted 1 month ago

Hi Kathryn, Thank you for your wonderful review! We’re so pleased to hear that our staff has been helpful and that you received your products quickly. Warm wishes, Team Face The Future

Posted 1 month ago

“First time I have used this company, and I will use them again.”

Helpful Report

Posted 1 month ago

Hi Maggs, Thank you for your amazing review! We’re so glad to hear that you had a great first experience with us and we look forward to serving you again in the future. Warm wishes, Team Face The Future

Posted 1 month ago

Face The Future is rated 4.8 based on 22,352 reviews