Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,381 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t receive my product yet, Royal Mail returned to sender”

Helpful Report

Posted 9 months ago

Hi Rajesh, We cannot see any correspondence with you based on your review details, so please do contact us on shop@facethefuture.co.uk so we can assist you further. Kind regards, Face the Future

Posted 9 months ago

“Great speed in delivery and reward scheme”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your amazing review! We're thrilled to hear you enjoyed our speedy delivery and reward scheme. Best wishes, Face The Future

Posted 9 months ago

“Excellent service with great products.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your amazing review! We're thrilled to hear that you had an excellent experience with our service and products. Your support is truly appreciated! Best wishes, Face The Future

Posted 9 months ago

“The products in the box are amazing”

Helpful Report

Posted 9 months ago

Hi Michelle, Thank you for your amazing review! We're thrilled to hear that you love the products in the box. Best wishes, Face The Future

Posted 9 months ago

“This is the first time I've used Face the Future for an order and was very happy with the service. My items arrived well packed and on time, will definitely be ordering from you again.”

Helpful Report

Posted 9 months ago

Hi Aaron, Thank you for your amazing review! We're thrilled to hear that you were happy with our service and that your items arrived well packed and on time. Best wishes, Face The Future

Posted 9 months ago

“Prompt delivery and good curation of products.Count me as a repeat customer.”

Helpful Report

Posted 10 months ago

Hi Monika, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our prompt delivery and curated products. We look forward to having you as a repeat customer! Best wishes, Face The Future

Posted 9 months ago

“Quick delivery good price”

Helpful Report

Posted 10 months ago

Hi Jackie, Thank you for your fantastic review! We're so glad to hear that you were pleased with our quick delivery and competitive prices. We appreciate your support! Best wishes, Face The Future

Posted 9 months ago

“Really good range of products at competitive prices... i always check out Face the Future for high end beauty, and they always beat the competition!”

Helpful Report

Posted 10 months ago

Hi Laine, Thank you for your fantastic review! We’re delighted to hear you love our range of high-end beauty products and that we consistently provide competitive prices. Best wishes, Face The Future

Posted 9 months ago

“Very efficient service Thank you”

Helpful Report

Posted 10 months ago

Hi Beverley, Thank you for your lovely review! We're delighted to hear that you found our service efficient. We appreciate your feedback. Best wishes, Face The Future

Posted 9 months ago

“Fast and reliable delivers ,specially with such expensive products”

Helpful Report

Posted 10 months ago

Hi Luisa, Thank you so much for your fantastic review! We're delighted to hear that you found our delivery fast and reliable, especially with our premium products. Your support means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“I have La Roche-Posay Effaclar Purifying Gel Cleanser 400ml for a few days now and I can see all the acne on my face clearing out… I’m so happy with this product”

Helpful Report

Posted 10 months ago

Hi Oluwabukola, Thank you for your wonderful review! We're thrilled to hear that the La Roche-Posay Effaclar Purifying Gel Cleanser is making a difference for your skin. Best wishes, Face The Future

Posted 9 months ago

“Great, fast delivery”

Helpful Report

Posted 10 months ago

Hi Colette, Thank you for your fantastic review! We're delighted to hear that you experienced great, fast delivery. Your support means so much to us! Best wishes, Face The Future

Posted 9 months ago

“I love the products on face the future and customer service - however only giving 4 stars as the only thing I'm unhappy with is once I earn a 20% voucher the spending limit to use it is £250. I believe once earned it should be allowed to be spent on any amount due to the spending of earning it.”

Helpful Report

Posted 10 months ago

Hi Anya, Thank you for your valuable feedback! We’re delighted to hear that you love our products and customer service. We truly appreciate your thoughts on the voucher spending limit, and we will take your comments into consideration as we strive to improve our services. Your satisfaction is important to us! Best wishes, Face The Future

Posted 9 months ago

“I always purchase my medik8products from this company as they are reliable and offer great deals”

Helpful Report

Posted 10 months ago

Hi Jessica, Thank you for your fantastic review! We’re delighted to hear that you find us reliable and appreciate the great deals on Medik8 products. Your support means a lot to us! Best wishes, Face The Future

Posted 9 months ago

“I purchased these items on behalf of my daughter who lives in New Zealand”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your lovely review! We’re delighted to hear that you chose Face The Future, we truly appreciate your support. Best wishes, Face The Future

Posted 9 months ago

“I love shopping from Face the Future. Shipping is fast and there's variety of great brands. Also the rewards program is awesome!”

Helpful Report

Posted 10 months ago

Hi Didi, Thank you so much for your fantastic review! We're delighted to hear that you love shopping with us and appreciate the fast shipping and great variety of brands. It’s wonderful to know that you enjoy our rewards program too! Best wishes, Face The Future

Posted 9 months ago

“Very good”

Helpful Report

Posted 10 months ago

Hi Piotr, Thank you for your fantastic review! We're delighted to know you had such a positive experience with us. Your support means a lot to our team! Best wishes, Face The Future

Posted 9 months ago

“Great Edit!”

Helpful Report

Posted 10 months ago

Hi Julia, Thank you for your lovely review! Your feedback means a lot to us. Best wishes, Face The Future

Posted 9 months ago

“Lovely and welcoming.”

Helpful Report

Posted 10 months ago

Hi Kelly, Thank you for your lovely review! We're so pleased to know you found us welcoming. Your support means a lot to us. Best wishes, Face The Future

Posted 9 months ago

“Really good, nice to be given the free samples”

Helpful Report

Posted 10 months ago

Hi Marilyn, Thank you so much for your lovely review! We're delighted to hear that you enjoyed the free samples. Your satisfaction is our top priority, and we appreciate your kind words! Best wishes, Face The Future

Posted 9 months ago

Face The Future is rated 4.8 based on 22,381 reviews