Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,381 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,381 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website and competetive prices. Fast delivery.”

Helpful Report

Posted 10 months ago

Hi Sarah, Thank you for your fantastic review! We're so glad to hear that you enjoyed our competitive prices and experienced fast delivery. Your feedback means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Love shopping with FTF. My purchases always arrive speedily and totally recommend shopping with this company.”

Helpful Report

Posted 10 months ago

Hi Deborah, Thank you for your wonderful review! We're so pleased to hear that you love shopping with us and appreciate our speedy delivery. Best wishes, Face The Future

Posted 10 months ago

“Very good face the future 👍”

Helpful Report

Posted 10 months ago

Hi Munevver, Thank you for your great review! We're thrilled to hear that you think so highly of us. Best wishes, Face The Future

Posted 10 months ago

“VERY GOOD COMPANY SENDING ME EMAILS AND TXTS ON ALL OFFERS, THE ONLY CRITICISM IHAVE WAS ON MY LAST ORDER FOR MEDIK8 MY FREEBIE OF VITAMIN C WAS NOT INTHE ORDER, I HAVE TRIED EMAILING BUT WITH NO SUCCESS WILL RE EMAIL MAYBE SOMETHING WENT WRONG I DONT KNOW BUT WE WILL SEE..”

Helpful Report

Posted 10 months ago

Hi Patricia, Thank you for your kind words about our communication regarding offers! We're sorry to hear about the issue with your last order, we have looked into this further and can see the free gift was unfortunately out of stock when you placed your order, it was a very popular offer. Please keep an eye out for future offers. Best wishes, Face The Future

Posted 10 months ago

“I’m happy with the products. The service was fantastic as well — quick, professional, and hassle-free. Highly recommend!"”

Helpful Report

Posted 10 months ago

Hi Iwona, Thank you for your amazing review! We're delighted to hear that you’re happy with our products and that our service met your expectations. Best wishes, Face The Future

Posted 10 months ago

“Fantastic company, easy to use app, great discounts and club rewards. Love how you get a free gift with orders. Competitive prices 5⭐️”

Helpful Report

Posted 10 months ago

Hi Helen, Thank you for your amazing review! We're delighted to hear that you find our app easy to use and love the great discounts and rewards we offer. It's our pleasure to include a free gift with your orders! Best wishes, Face The Future

Posted 10 months ago

“I highly recommend Face the Future. My order arrived next day even tought I didn't pay for next day delivery.”

Helpful Report

Posted 10 months ago

Hi Gosia, Thank you for your outstanding review! We're delighted to hear that your order arrived so quickly. Your recommendation means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Excellent Superb Service. I ordered shampoo for my wife because she has skin problems with allergies and she uses this specialised shampoo that not many retailers have. Face the future not only had in stock they were selling at a slightly reduced price . Delivery was very fast and very well packaged. Can’t recommend Face the Future highly enough”

Helpful Report

Posted 10 months ago

Hi Harry, Thank you so much for your amazing review! We're thrilled to hear that you found the specialized shampoo your wife needs, and it's fantastic to know you appreciated our pricing and fast delivery. Your high recommendation means the world to us! Best wishes, Face The Future

Posted 10 months ago

“As always great service!”

Helpful Report

Posted 10 months ago

Hi Anna, Thank you for your wonderful review! We're delighted to hear that you consistently enjoy our service. Your support is greatly appreciated! Best wishes, Face The Future

Posted 10 months ago

“Fantastic product ,this product really does work !”

Helpful Report

Posted 10 months ago

Hi Ranjit, Thank you for your fantastic review! We're thrilled to hear that you find our product truly effective. Best wishes, Face The Future

Posted 10 months ago

“Always very prompt service . Great website to use . They have some special offers on which give me a chance to try other products”

Helpful Report

Posted 10 months ago

Hi Jane, Thank you for your wonderful review! We're so pleased to hear that you appreciate our prompt service and find our website user-friendly. We love offering special deals that let you explore new products, and it's great to know you’re enjoying them! Best wishes, Face The Future

Posted 10 months ago

“Great service with benefits of offers”

Helpful Report

Posted 10 months ago

Hi Karen, Thank you for your fantastic review! We’re so glad to hear that you enjoyed our service and the benefits of our offers. Your support means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Very poor customer service when a damaged item is received.”

Helpful Report

Posted 10 months ago

Hi Maria, We can see you contacted our Customer Service team about your damaged item and they have sent you a pre-paid label to return this so they can resolve the issue. Kind regards, face the Future

Posted 10 months ago

“Easy to order items and quick delivery of the same via the Post Office”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your great review! We're glad to hear that you found ordering easy and enjoyed quick delivery. Your feedback means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“I was very disappointed with the size of this product and more disappointed that it didn’t work. It just left a white residue on my face. Thought it was very expensive for the size and felt like I wasted my money on something that didn’t even work”

Helpful Report

Posted 10 months ago

Hi Losa, Thank you for your feedback. We're sorry to hear that the product didn't meet your expectations and that the size felt inadequate for the price, the size of the product is shown in the product description. We understand how frustrating it can be when a product doesn’t perform as hoped, however, all products do work differently for different people. Kind regards, Face the Future

Posted 10 months ago

“Fast delivery, great product.”

Helpful Report

Posted 10 months ago

Hi Mia, Thank you for your fantastic review! We're thrilled to hear that you received your order quickly and that you're happy with the product. Your feedback means a lot to us! Best wishes, Face The Future

Posted 10 months ago

“Lovely company. Easy to deal with.”

Helpful Report

Posted 10 months ago

Hi Louise, Thank you for your lovely review! We're so glad to hear that you found us easy to deal with. Your kind words mean a lot to us! Best wishes, Face The Future

Posted 10 months ago

“I always love purchasing my beauty products from Face the future. I wouldn’t go anywhere else!”

Helpful Report

Posted 10 months ago

Hi Dawn, Thank you so much for your amazing review! We are thrilled to know that you consistently enjoy shopping with us. Your loyalty means the world to us! Best wishes, Face The Future

Posted 10 months ago

“Great customer service and fast delivery”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your great review! We're delighted to hear that you had a positive experience with our customer service and that delivery was quick. We truly appreciate your feedback! Best wishes, Face The Future

Posted 10 months ago

“Always excellent service and prompt delivery!”

Helpful Report

Posted 10 months ago

Hi Sharon, Thank you for your fantastic review! We're so glad to hear that you consistently experience excellent service and prompt delivery. Best wishes, Face The Future

Posted 10 months ago

Face The Future is rated 4.8 based on 22,381 reviews