Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,378 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,378 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is such a great skin care routine for sensitive skin and helps with blemishes within a week!”

Helpful Report

Posted 9 months ago

Hi there, Thank you so much for your wonderful review! We're thrilled to hear that our skincare routine is working well for your sensitive skin and helping with blemishes so quickly. Best wishes, Face The Future

Posted 9 months ago

“great products at a fantastic price”

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Posted 9 months ago

Hi Elaine, Thank you for your amazing review! We're so glad you love our products and find them at such a fantastic price. Best wishes, Face The Future

Posted 9 months ago

“Good service and fast delivery”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your great review! We're delighted to hear that you appreciated our service and fast delivery. Best wishes, Face The Future

Posted 9 months ago

“Great service and products”

Helpful Report

Posted 9 months ago

Hi Sophie, Thank you for your amazing review! We're so glad to hear that you enjoyed our service and products. Best wishes, Face The Future

Posted 9 months ago

“Always fantastic service, really quick delivery, and always have great offers on! Thankyou FTF!”

Helpful Report

Posted 9 months ago

Hi Lulu, Thank you for your amazing review! We're delighted to hear that you consistently enjoy our service and take advantage of our great offers. Best wishes, Face The Future

Posted 9 months ago

“They always have everything im looking for. I love having one shop where I can buy multiple brands from. And being able to have a subscription on products is such a treat.”

Helpful Report

Posted 9 months ago

Hi Kira, Thank you for your amazing review! We're delighted to hear that you love having a one-stop shop for all your favorite brands. Our subscription service is designed to make things easier for you, and we're so glad you enjoy it! Best wishes, Face The Future

Posted 9 months ago

“It's hard to find this product and F the F found it, supplied it and all in brilliant time! Thank you”

Helpful Report

Posted 9 months ago

Hi Diane, Thank you for your amazing review! We're delighted to hear that you found the product you were looking for with us and that it arrived promptly. Best wishes, Face The Future

Posted 9 months ago

“A great selection of products from k beauty to british brands and French pharmacy. Excellent prices for a beauty fix and exclusive brand of the .month special offers. Easy to navigate and great customer service.”

Helpful Report

Posted 9 months ago

Hi Tia, Thank you for your fantastic review! We're delighted to hear you love our selection of products and find our prices excellent. It’s always great to know our easy navigation and customer service have made your experience enjoyable. Best wishes, Face The Future

Posted 9 months ago

“Brilliant for getting high quality products . Love the offer bundles”

Helpful Report

Posted 9 months ago

Hi Roisin, Thank you for your amazing review! We're delighted to hear that you love our high-quality products and bundle offers. Best wishes, Face The Future

Posted 9 months ago

“Reliable website with fantastic products.”

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Posted 9 months ago

Hi Jessica, Thank you for your fantastic review! We're so glad to hear that you find our website reliable and our products fantastic. Best wishes, Face The Future

Posted 9 months ago

“I’ve been a customer of Face the Future for several years and always been very happy with the products and customer service. My most recent purchase included a mystery bag at £28.00. Unfortunately, this contained items that were disappointing and of no use to me. I believed from the marketing the items would be skincare only.”

Helpful Report

Posted 9 months ago

Hi Jayney, Thank you for taking the time to leave your review. We're glad to hear you've been happy with our products and customer service over the years. We’re sorry to learn that the mystery bag didn't meet your expectations and contained items that weren't suitable for you. Your feedback is important to us, and we'll certainly take it into consideration for future offerings. If you have any further questions or concerns, please feel free to reach out to us directly. Best wishes, Face The Future

Posted 9 months ago

“Excellent customer service. I accidentally redeemed my points, and the issue was resolved within minutes. LOVE IT!!!”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your amazing review! We're so glad to hear that our customer service team was able to resolve your issue quickly. Best wishes, Face The Future

Posted 9 months ago

“Prompt service, well packaged.”

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Posted 9 months ago

Hi Alison, Thank you for your kind review! We're delighted to hear that you were pleased with our prompt service and packaging. Best wishes, Face The Future

Posted 9 months ago

“Fabulous service from placing my order to receiving it the next day”

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Posted 9 months ago

Hi Josie, Thank you for your fabulous review! We're delighted to hear that you had such a positive experience from ordering to receiving your order. Best wishes, Face The Future

Posted 9 months ago

“Good product. As advertised and delivered promptly.”

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Posted 9 months ago

Hi Cal, Thank you for your positive review! We're glad to hear that you found our product as advertised and that it was delivered promptly. Best wishes, Face The Future

Posted 9 months ago

“Amazed from the service and a very happy customer😊”

Helpful Report

Posted 9 months ago

Hi Klodiana, Thank you for your amazing review! We're so happy to hear that you loved the service and that you're a very happy customer. 😊 Best wishes, Face The Future

Posted 9 months ago

“Excellent service reasonably priced products and speedy delivery will definitely be using again”

Helpful Report

Posted 9 months ago

Hi Nicola, Thank you for your excellent review! We’re thrilled to hear that you enjoyed our service, found our products reasonably priced, and appreciated the speedy delivery. Best wishes, Face The Future

Posted 9 months ago

“First time using Face the Future and it won’t be the last. Products were really competitive priced and delivery was very quick. The items arrived beautifully packaged and a little free sample too. I can see I’m going to be a regular customer.”

Helpful Report

Posted 9 months ago

Hi Karen, Thank you for your fantastic review! We're thrilled to hear that you had such a great first experience with us and that you found our prices competitive. We take pride in our packaging and love including little extras for our customers. Best wishes, Face The Future

Posted 9 months ago

“I absolutely love this cream,this is my third jar would never use anything else you wake up in the morning with super smooth skin.”

Helpful Report

Posted 9 months ago

Hi Jeanette, Thank you for your wonderful review! We're thrilled to hear that you love the cream and that it keeps your skin super smooth. Your loyalty means so much to us! Best wishes, Face The Future

Posted 9 months ago

“Excellent service speedy delivery thank you”

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Posted 9 months ago

Hi Sue, Thank you for your excellent review! We're thrilled to hear that you experienced speedy delivery and great service. Best wishes, Face The Future

Posted 9 months ago

Face The Future is rated 4.8 based on 22,378 reviews