Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,328 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,328 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 29th April 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy to navigate website, and the product arrived in good time.”

Helpful Report

Posted 1 year ago

💜💜💜

Posted 1 year ago

“Product delivered on time”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Thank you for my products! I’m enjoying using them, but for the price I paid I found it a bit frustrating waiting a week for them to arrive and 5 days for the form to be sent to me for me to fill out about my skin type, before sending the products out. I feel like that could have been done during purchase. However, they’re here now and I really like them.”

Helpful Report

Posted 1 year ago

Hi Donna, Thank you for providing feedback on your experience. 😊 Our Environ products are subject to consultation, which we do clearly outline on our website. Alongside this, we do ensure that a new form is emailed when needed. These are required every 4 months, to allow us to release your order. This is due to the high concentration of active ingredients within the Environ range and is imposed directly by Environ to ensure the safety of our customers. The form can be found within the product description, for easy access. Prior to our Customer Service Team reaching out, you will also receive a copy via email with 24 hours. 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“First time purchasing from FTF and won’t be the last. Great price and quick delivery. Thank you”

Helpful Report

Posted 1 year ago

Hi Denise, A very warm welcome! 💜 Thank you so much for shopping with us and providing a wonderful review too! Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Delighted with my purchases arrived quickly Thank you”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Easy, fast delivery. My intro discount did not work however.”

Helpful Report

Posted 1 year ago

Hi Jas, Thank you for your 4⭐️ review. We've taken a little look and can see that was due to the products purchased being covered by our VAT Burn! 'We're thrilled to announce that starting from March 14th until May 31st, we're removing the cost of VAT on all sunscreen products! This initiative is part of our support for Amy Callaghan's VAT Burn campaign. Join us in promoting sun safety and making sunscreen more accessible to everyone. Don't miss out on this opportunity to stock up on your favourite sun protection products without the added tax burden. Protect your skin and embrace the sun responsibly!' ➡️ https://www.facethefuture.co.uk/collections/vat-burn?_pos=1&_psq=VAT&_ss=e&_v=1.0 Further information on what your code can be used on however, can be found here ➡️ https://www.facethefuture.co.uk/pages/terms-conditions Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Great products and super fast delivery”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“I'd use this company again.The product was fine and arrived when promised.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“As I am new to this company and product I have only given 4 stars at this time. If it helps my poor skin and nails I am confident that this will go up to 5 stars which I am sure it will.”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you so much for taking the time to review us. 😊 We're sure you'll love the product just as much as we do! 💜 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“I didn’t wait too long. It arrived as what I expected. Thank you Easy to purchased too.”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Great prices Delivery was a little slow but got here in the end”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“Easily found specific product online. Arrived swiftly with a good quality mini gift sample.”

Helpful Report

Posted 1 year ago

Hello Kristina, Thank you so much! 😊 We’re so glad to hear that you’re loving your free gift too! 💜 Signature: Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Delivery was fast as expected”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

“Enjoying using Face the Future. Quite quick delivery and good response rate by email. Shame that the student discount is now 10% instead of 20% - this makes me want to shop around a bit more.”

Helpful Report

Posted 1 year ago

Hi Grace, Thank you so much for taking the time to share your feedback. 💜 Please be assured that this will be taken onboard, for any future changes. Be sure to keep an eye out for other offers via our website, here ➡️ https://www.facethefuture.co.uk/collections/discount-codes-offers Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Quick delivery. However discount codes sent via text should last longer than 24 hrs before they expire.”

Helpful Report

Posted 1 year ago

Hi Laura, Thank you so much for your feedback. 💜 Many of our offers run for short, limited timeframes as they are flash sales. However, we have a wide range of offers which run much longer. Be sure to check out what is available on our website, here ➡️ https://www.facethefuture.co.uk/collections/discount-codes-offers Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“First time I have used Face The Future. I had never heard of them before, which is surprising as I am familiar with most online Beauty retailers. I was specifically searching for the Pro-Heal serum by IS-Clinical, and Face the Future was one of the very very few retailers who offer them. They also had a really great First Time purchase discount so was thrilled! My only negative would be that Delivery was slower than expected.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for taking the time to leave us a review. 💜 We're so pleased to hear that your first experience with us here at Face the Future was such a good one also. We can see that as your order was placed after we closed on a Friday, the Dispatch Team were able to get your order to Royal Mail on the following Monday. With the 2-5 working day shipping option selected at checkout, they were able to get it to you on day 2. 🙌 Further information on our shipping options and times can be found here ➡️ https://www.facethefuture.co.uk/pages/delivery And, of course, our Customer Service Team will be more than happy to help. 😊 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

💜

Posted 1 year ago

“I like the free samples that I get with my orders but would prefer 5ml instead of 1ml to trial before purchasing expensive items”

Helpful Report

Posted 1 year ago

Hi Rahana, Thank you so much for your feedback. 💜 All of our samples and gifts are updated on a regular basis, so please keep a close eye on Offers Page: https://www.facethefuture.co.uk/collections/discount-codes-offers Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Easy ordering. Prompt delivery and well packaged. Only just started using product so cannot comment on effectiveness.”

Helpful Report

Posted 1 year ago

Hello Doreen, Thank you for taking the time to leave us a lovely review. 😊 Kind regards, Face the Future Make your daily pledge to SPF today! Discover more about our 366 Days of SPF campaign and savvy up on why you need to use SPF every day for your skin health and the best SPF for your skin type ➡️ https://www.facethefuture.co.uk/pages/366-days-of-spf

Posted 1 year ago

“Impressed as product delivered was quick.”

Helpful Report

Posted 1 year ago

🙌💜

Posted 1 year ago

Face The Future is rated 4.8 based on 21,328 reviews