Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,960 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

Write Your review

Tell us how Face The Future made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery very good price lovely site”

Helpful Report

Posted 2 months ago

Hi Martine, Thank you for your wonderful 5-star review! We're delighted to hear that you had a quick delivery and found our prices to be very good. It's great to know you're enjoying our site! Warmest regards, Team Face The Future

Posted 2 months ago

“I buy all my products from Face the Future, pricing is good and delivery is quick.”

Helpful Report

Posted 2 months ago

Hi Gillian, Thank you for your fantastic 5-star review! We're delighted to hear that you find our pricing good and that your deliveries are quick. Your continued support means a lot to us! Warm wishes, Team Face The Future

Posted 2 months ago

“I use this product and enjoyed getting at the discount price..fast delivery too!”

Helpful Report

Posted 2 months ago

Hi Maxine, Thank you for your wonderful 5-star review! We're delighted that you enjoyed getting our product at a discount and that it arrived quickly. Warm regards, Team Face The Future

Posted 2 months ago

“Very helpful, lovely products”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you for your wonderful 5-star review! We're delighted to hear that you found our products lovely and our team helpful. Your feedback means so much to us! Warm regards, Team Face The Future

Posted 2 months ago

“I like Face the Future and the range of products that they stock too. My only qualm is their loyalty program. I have to spend £100 before I can use my £10 reward which is really unfair. No other loyalty program that I am a member of does this like Cult Beauty and Space NK.”

Helpful Report

Posted 2 months ago

Hi Shazia, Thank you for your thoughtful 4-star review! We're delighted to hear that you enjoy our range of products. We appreciate your feedback on our loyalty program; it's really important to us as we strive to improve our offerings. We're always looking for ways to enhance our customer experience, and your insight helps us in that journey. Warm regards, Team Face The Future

Posted 2 months ago

“I love Face the Future. It is such a vibrant company with excellent product at realistic prices. They are so helpful when I ring to place my order and I love receiving my well packed parcels”

Helpful Report

Posted 2 months ago

Hi Chris, Thank you for your wonderful 5-star review! We're delighted to hear that you love Face the Future and appreciate our vibrant atmosphere and helpful team. It’s great to know that you enjoy receiving your well-packed parcels! Your support means the world to us. Best wishes, Team Face The Future

Posted 2 months ago

“Fab company great to do business with defo use again”

Helpful Report

Posted 2 months ago

Hi Jon, Thank you so much for your amazing 5-star review! We're delighted to hear that you had a great experience with us and that you plan to use us again. Your support means the world to us! Best wishes, Team Face The Future

Posted 2 months ago

“I feel I've been conned. I was offered the product I wanted for approximately £8 less than the rrp. When I went to check ou the total was double that that I expected. I thought I had accidentally clicked twice and accepted that I was getting two. However I received one plus two products that are of no use to me at all. I am uncertain that I did not click on those products. I will not use this company again.”

Helpful Report

Posted 2 months ago

Hi Sharon, Thank you for leaving a review, we have looked into this and can see that you ordered 2 different products. As this order was placed online, the items in your basket are what you have physically added yourself. We cannot see any correspondence from you reguarding this. If you do wish to return the unwanted product, please contact us on shop@facethefuture.co.uk. Kind regards, Face the Future

Posted 2 months ago

“Great product- really pleased with the service & produts that are offered”

Helpful Report

Posted 2 months ago

Hi Wendy, Thank you so much for your wonderful 5-star review! We're incredibly delighted to hear that you're pleased with both our service and the products we offer. Your satisfaction means the world to us! Warm wishes, Team Face The Future

Posted 2 months ago

“Good price and quick service”

Helpful Report

Posted 2 months ago

Hi Jasmine, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our prices to be good and that our service was quick. Your support means the world to us! Warm regards, Team Face The Future

Posted 2 months ago

“My order of the Centred Tender Love and Care was sent very promply. A great product with results.”

Helpful Report

Posted 2 months ago

Hi Peter, Thank you so much for your wonderful 5-star review! We’re delighted to hear that your order was sent promptly and that you’re enjoying the great results from our product. Your feedback means a lot to us! Warm regards, Team Face The Future

Posted 2 months ago

“I was very disappointed with my first ever order from Face The Future, I was informed after a significant delay that the primary items (sun cream) in my order were ‘out of stock’ which meant I didn’t have enough time to reorder from an alternative supplier before my holiday!! Not only was this a waste of my time, it also caused financial loss! Why were these items not marked ‘out of stock’ in the first place????”

Helpful Report

Posted 2 months ago

Hi Anna, Thank you for sharing your feedback. We sincerely apologise for the inconvenience you've experienced with your order. We understand how important it is to have the right products in time for your holiday. Items are marked as available on our website if we are due a delivery; sometimes issues do arise with the supplier. We do contact customers as soon as we are made aware of any delays. If you have any further questions or need assistance, please feel free to reach out to our customer service team. Warm wishes, Team Face The Future

Posted 2 months ago

“Lots of choice, lots of advice and a great service”

Helpful Report

Posted 2 months ago

Hi Jill, Thank you for your amazing 5-star review! We're so glad you found plenty of choices, received helpful advice, and enjoyed our great service. Warmest regards, Face The Future

Posted 2 months ago

“Good prices, excellent service and fast delivery. Well packaged and a nice free gift included”

Helpful Report

Posted 2 months ago

Hi Janet, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you appreciated our good prices, excellent service, and speedy delivery, as well as the nice free gift. Warmest regards, Face The Future

Posted 2 months ago

“I've been happy with the value of my purchases and the speedy shipping.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful 5-star review! We're delighted to hear that you've been happy with the value of your purchases and the speedy shipping. Warmest regards, Face The Future

Posted 2 months ago

“Great product and shipping comes really quick”

Helpful Report

Posted 2 months ago

Hi Alishba, Thank you for your wonderful 5-star review! Warmest regards, Face The Future

Posted 2 months ago

“Face the future is my go to for skincare, the range of products is fab and the rewards you receive for being a member are great too.”

Helpful Report

Posted 2 months ago

Hi Lucy, Thank you so much for your amazing 5-star review! We're thrilled to hear that we are your go-to for skincare and that you love our range of products and member rewards. Warmest regards, Face The Future

Posted 2 months ago

“Efficient and reliable”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear you find us efficient and reliable. Warmest regards, Face The Future

Posted 2 months ago

“stop emailing me every 5 mins, i didn't sign up for all the mails and garbage”

Helpful Report

Posted 2 months ago

Hi Rob, You can unsubscribe from our mailing list at any time using the link provided in the emails. If you have any other concerns, please don’t hesitate to reach out to our customer service team on shop@facethefuture.co.uk Warm wishes, Face The Future

Posted 2 months ago

“Always excellent service. Thank you! x”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely 5-star review! We're thrilled to hear you consistently experience excellent service with us. Warmest regards, Face The Future

Posted 2 months ago

Face The Future is rated 4.8 based on 21,960 reviews