Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 21,960 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 21,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 25th October 2025

Sheeba K

Face The Future 5 star review on 16th October 2025

Shadrack O

Tony W

Face The Future 5 star review on 7th October 2025

Manee B

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with product easy to apply good for sensitive skin. Order and delivery on time.”

Helpful Report

Posted 2 months ago

Hi Annette, Thank you for your great 4-star review! We're so pleased to hear that you're happy with the product and found it easy to apply, especially for sensitive skin. It's also wonderful to know that your order and delivery went smoothly. Warm wishes, Team Face The Future

Posted 2 months ago

“Product arrived quickly and as described. Item well packaged. Communication was good. Will use again.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your amazing 5-star review! We're so pleased to hear that your product arrived quickly and exactly as described, and that you found the packaging to be good. It's great to know our communication met your expectations. Warmest regards, Team Face The Future

Posted 2 months ago

“I use CeraVe because I have dry skin and this is a very excellent product”

Helpful Report

Posted 2 months ago

Hi James, Thank you for your fantastic 5-star review! We're so glad to hear that CeraVe is working well for your dry skin and that you find it to be an excellent product. Warmest regards, Team Face The Future

Posted 2 months ago

“Many thanks,great service,products and prices”

Helpful Report

Posted 2 months ago

Hi Lilia, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you appreciate our great service, products, and prices. Warm wishes, Team Face The Future

Posted 2 months ago

“Excellent online store with a wide range of face care products. The website is easy to navigate, orders are processed quickly, and the customer service is outstanding – very helpful and responsive. Highly recommend for anyone looking for quality skincare and a smooth shopping experience”

Helpful Report

Posted 2 months ago

Hi Hanna, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you enjoyed our wide range of face care products and found the website easy to navigate. It’s great to know our quick order processing and outstanding customer service met your expectations. Warm regards, Team Face The Future

Posted 2 months ago

“Fantastic Experience – Highly Recommend! I recently purchased some hair care products from Face The Future, including the Philip Kingsley Pure Colour Conditioner, and I couldn't be more pleased! Delivery was speedy and everything arrived safely, well-packaged and in perfect condition. The products themselves are top quality – the conditioner really works wonders and has noticeably improved the look and feel of my hair. Their customer service was also a standout: friendly, helpful, and genuinely pleasant to deal with. I was impressed by the wide range of high-quality products available on the site – it made shopping easy and enjoyable. Overall, I’m extremely satisfied with my experience and will definitely be shopping with Face The Future again!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you're pleased with your hair care products and that the Philip Kingsley Pure Colour Conditioner is making such a difference for you. It's great to know the delivery and packaging met your expectations, and we're especially glad that our customer service team made your experience enjoyable. We're looking forward to having you shop with us again! Warm regards, Team Face The Future

Posted 2 months ago

“Quality ethical products at competitive prices. Fast shipping and arrived well packaged in eco-friendly/ recyclable packaging. I’m a returning customer and will continue to buy my products from Face the Future, thank you.”

Helpful Report

Posted 2 months ago

Hi Becky, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you appreciate our products at competitive prices, and that your order arrived quickly and well-packaged. We’re grateful for your continued support as a returning customer! Warm regards, Team Face The Future

Posted 2 months ago

“Didn’t receive my order got delivered to wrong address still waiting for a response from non delivery request.”

Helpful Report

Posted 2 months ago

Hi Sally, Thank you for taking the time to leave a review. We understand how frustrating a missing parcel can be and rest assured we are doing everything we can to raise this as a claim with Royal Mail and will be in touch with you as soon as this is resolved. Kind regards, Face the Future

Posted 2 months ago

“Great fast delivery and fantastic prices will order again when ran out,i love the free bubble bath gorgeous x”

Helpful Report

Posted 2 months ago

Hi Paula, Thank you so much for your fabulous 5-star review! We're thrilled to hear that you loved our fast delivery and fantastic prices. It's great to know you enjoyed the free bubble bath too! Warm regards, Team Face The Future

Posted 2 months ago

“Great products to choose from, and extremely quick delivery. Would recommend.”

Helpful Report

Posted 2 months ago

Hi Sue, Thank you for your fantastic 5-star review! We're thrilled to hear that you loved the variety of products and experienced quick delivery. Your recommendation means the world to us! Best wishes, Team Face The Future

Posted 2 months ago

“Easy ordering and very quick delivery. Pleased with the service, thank you xx”

Helpful Report

Posted 2 months ago

Hi Shirley, Thank you for your fantastic 5-star review! We're thrilled to hear that you found the ordering process easy and enjoyed our quick delivery. Your satisfaction is our priority, and we truly appreciate your kind words! Warm regards, Team Face The Future

Posted 2 months ago

“Quick delivery, good packaging. Would order more.”

Helpful Report

Posted 2 months ago

Hi Marina, Thank you for your fantastic 5-star review! We’re thrilled to hear that you were pleased with the quick delivery and good packaging. Warm regards, Team Face The Future

Posted 2 months ago

“Interesting assortment of brands and products not available at other online retailers. Reasonably priced with frequent free samples to try new products. Speedy delivery”

Helpful Report

Posted 2 months ago

Hi Poppy, Thank you for your fantastic 5-star review! We're thrilled to hear that you appreciate our unique assortment of brands and products, along with our competitive pricing and speedy delivery. Warmest regards, Team Face The Future

Posted 2 months ago

“Excellent service and order was quick. Would use again”

Helpful Report

Posted 2 months ago

Hi John, Thank you for your wonderful 5-star review! We're delighted to hear that you experienced excellent service and a quick order process. Your satisfaction means a lot to us. Warm regards, Team Face The Future

Posted 2 months ago

“Really good service & delivery”

Helpful Report

Posted 2 months ago

Hi Kate, Thank you so much for your wonderful 5-star review! We're delighted to hear that you experienced great service and delivery. Your satisfaction is our top priority, and it’s great to know we met your expectations! Best wishes, Team Face The Future

Posted 2 months ago

“Amazing value, products very high quality and will be purchasing again for sure. Highest recommendation from my wife!”

Helpful Report

Posted 2 months ago

Hi Graham, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you and your wife found such great value in our high-quality products. Your highest recommendation means the world to us! Warm regards, Team Face The Future

Posted 2 months ago

“Great selection of good products, very well priced. Quick delivery, good contact with customer service”

Helpful Report

Posted 2 months ago

Hi Danuta, Thank you for your wonderful 5-star review! We're delighted to hear that you found our selection of products to be excellent and well-priced. It’s great to know you experienced quick delivery and had good communication with our customer service team. Your support means a lot to us! Warm regards, Team Face The Future

Posted 2 months ago

“Great prices, always fast delivery. Some great free gifts with orders”

Helpful Report

Posted 2 months ago

Hi Helen, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found great prices and enjoyed the fast delivery. Warm regards, Team Face The Future

Posted 2 months ago

“Great offers time after time. Unfortunately not many promotions as before”

Helpful Report

Posted 2 months ago

Hi Olena, Thank you for your thoughtful 4-star review! We're delighted that you appreciate our great offers. We constantly change the offers we have available, so please keep checking the website. Warm regards, Team Face The Future

Posted 2 months ago

“Brilliant product protects well when out in the sun & in & out of water 10/10”

Helpful Report

Posted 2 months ago

Hi Elaine, Thank you for your brilliant 5-star review! We're delighted to hear that our product offers excellent protection in the sun and while enjoying water activities. Your feedback truly means a lot to us! Warm regards, Team Face The Future

Posted 2 months ago

Face The Future is rated 4.8 based on 21,960 reviews