Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.65

“I was actually unlocking a friend's phone for him, and had never done an unlock before. The whole procedure took less than half an hour, with extremely good instructions being sent at each stage by email. My friend was therefore able to continue using his phone, with his new service provider, very quickly. Having successfully unlocked it, we now only have to port his old number to the new SIM, which I hope will go as smoothly.”

Helpful Report

Posted 10 months ago

Hi Dr. Callow, Thank you for sharing your experience! I'm delighted to hear that the unlocking process went smoothly for your friend's Samsung Galaxy A20e. With the unlock complete, your friend should have no issues using the phone with the new service provider. If you need any assistance with porting the old number to the new SIM, please let us know, and we'll be happy to guide you through it. Your positive feedback is greatly appreciated and serves as an encouragement for us to continue providing excellent service. Best, Charlotte

Posted 10 months ago

“Works perfect😀 Came back quite quick too!”

Helpful Report

Posted 10 months ago

Hi Ben, I'm glad to hear that the process worked perfectly for you and that it was quick! If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked Samsung Galaxy S6! Best wishes, Charlotte

Posted 10 months ago

“Express lock was easy to use and very quick. I needed to get my iPhone unlocked. With expressunlocks I didn’t even need to leave my home. I just logged on, provided an id number and paid. Within 10 minutes my phone was unlocked. Only point I would make is that they have a two payment system which I wasn’t clear on. First is to do a check and second is to actually unlock. This came as a surprise but the convenience and overall service was still very good. Would recommend if in a rush.”

Helpful Report

Posted 10 months ago

Hi Angela, Thank you so much for your positive feedback! I'm thrilled to hear that you found ExpressUnlocks easy to use and quick. We strive to make the unlocking process as convenient as possible for our customers. I understand that the two-payment system came as a surprise. Our checkout page does outline the costs involved, including the Eligibility Check and the Unlocking Payment. Your feedback is invaluable, and we'll work on making this clearer for future customers. We're glad that overall, you had a good experience and found it convenient. If you need any more assistance or have further questions, feel free to reach out. Best regards, Charlotte

Posted 10 months ago

“Delighted to find I could do this online rather than a trip out. Reasonable charge,it is taking a bit longer than expected, but still hopeful will be sorted soon.”

Helpful Report

Posted 11 months ago

Dear Ms. Townsend, Thank you for your feedback. I'm glad to hear that you found the online process convenient and the charges reasonable. I understand that the wait may be a bit longer than anticipated, but I’m pleased to inform you that your unlock process is now complete. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help ensure everything goes smoothly! Best regards, Charlotte

Posted 10 months ago

“Didn't realise that it would ask for another amount of money after the initial payment but apart from that it worked well and said 2 days but took about 2 hours”

Helpful Report

Posted 11 months ago

Hi T Parry, I'm glad to hear that the unlock process for your Samsung Galaxy S10 Lite worked well and was completed much faster than anticipated! I understand the frustration regarding the additional payment. As mentioned on the checkout page, the process requires two separate payments: the Eligibility Check and the Unlocking Payment. This helps ensure that the service will successfully work for your specific device and network. Thank you for sharing your experience, and if you have any further questions or need assistance with anything else, please feel free to ask. Best regards, Charlotte

Posted 11 months ago

“Very easy service to use and very quick. All unlocked from start to finish in 10 minutes. Surprise charge of an elegability check as well as the unlocking charge.”

Helpful Report

Posted 11 months ago

Hello Mr. Bolton, Thank you for your feedback, and I'm glad to hear that you found our service both easy and quick! I understand that the eligibility check fee came as a surprise. For clarity, all costs are clearly outlined on the checkout page prior to purchase. All phones require an Eligibility Check first, followed by an Unlocking Payment. In your case, you've successfully paid £23.99 for the Eligibility Check and £26 for the Standard Unlock. The great news is that your order status is "Unlock Complete," meaning your iPhone 11 from EE UK is now fully unlocked! You should be able to enjoy your unlocked phone right away. If you have any other questions or need further assistance, feel free to ask. Enjoy your unlocked iPhone 11! Best regards, Charlotte

Posted 11 months ago

“It does what it says but I reading how it does might have helped me. It goes in stages and each costs a little more. If you are lucky about £30 will get it done. Need a master unlock and you might need another £20. Way cheaper than a new phone.”

Helpful Report

Posted 11 months ago

Hello Andrew, Thank you for taking the time to share your thoughts. I see you've paid £11.99 for the Eligibility Check and £26 for the Standard Unlock. With the status of "Unlock Complete" and the code "83608580" provided, it looks like your Samsung Galaxy A40 is now ready to be used with any network! To make the process clearer, all costs are indeed outlined on the checkout page prior to purchase. Typically, phones do require an Eligibility check first, followed by an Unlocking Payment. It seems in your case, the unlocking process has completed without needing an additional payment. If you have any further questions or need assistance with entering your unlock code, please let us know. We're here to help ensure you have a smooth experience! Best Regards, Charlotte

Posted 11 months ago

“Fast website, unlocked in under an hour 👍”

Helpful Report

Posted 11 months ago

Hi Callum, Thank you for your feedback! We’re thrilled to hear you had a quick and smooth experience with your unlock. If there's anything else we can assist you with, or if you have any further questions, feel free to let us know. Enjoy your unlocked iPhone 14 Pro Max! Best regards, Charlotte

Posted 11 months ago

“Its fast process of unlocking any phone , first time using it , the only problem is that it would have been better if you are told that there would be two payments to finish the process and receive the code , othervise its simple and effective.”

Helpful Report

Posted 11 months ago

Hi Mr. Alin, Thank you for sharing your feedback! I'm pleased to hear that you found the unlocking process simple and effective. I understand that having to make two payments might not have been clear initially. Just to clarify, as outlined on our checkout page, all phones require an Eligibility Check first (£11.99), followed by the Unlocking Payment (£26 in your case). This ensures the most efficient and accurate service for unlocking your device. I'm glad to inform you that your unlock is complete! 🎉 You can use the code "09418427" to unlock your Samsung S10+ from Vodafone UK. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and hope you enjoy using your unlocked phone! Best regards, Charlotte

Posted 11 months ago

“Speedy service provided and phone now unlocked.”

Helpful Report

Posted 11 months ago

Hi Anne Marie, Thank you for your positive feedback! I'm glad to hear that our service was speedy and that your iPhone 13 Pro Max is now successfully unlocked. 🎉 If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked phone! Best wishes, Charlotte

Posted 11 months ago

“Quick service, thank you”

Helpful Report

Posted 11 months ago

Hi Mark, Thank you for your feedback, and I'm glad to hear you found the service prompt! I see that your order status is currently "Reported as Not Unlocked, waiting customer feedback." To move forward, please confirm any additional details or feedback you may have regarding the unlocking process. As a reminder, you've completed payments for both the Eligibility Check (£11.99) and the Standard Unlock (£26.00). Our goal is to ensure your NOKIA TA-1361 from EE UK gets unlocked smoothly. If there's anything specific you'd like to share or inquire about, feel free to let us know so we can assist you further. Best regards, Charlotte

Posted 11 months ago

“Needed to unlock my Dad's iPhone as he had changed from Tesco to Utility warehouse as his mobile supplier. For ease of use, I tried using expressunlocks.com to unlock the phone as they had good ratings and suggested that the phone would be unlocked in 3 days. After 3 days, the unlock process had reached 99% and unlock was imminent on the phone. However, it actually took 15 days in total to unlock the phone as I was told that they needed to contact the phone manufacturer for an unlock code. Communications with expressunlocks were always quickly answered, and an explanation of the process was given to me each time. All in all, after my initial doubts, the service worked well, just took a lot longer than expected / advertised. The phone has now been unlocked and works with the new Sim provider and my Dad is happy, so that is the main thing. My only complaint would be the time it took to complete the unlocking order. The customer service was good and always replied to my questions within 30 minutes by online chat, with a copy also sent to my email.”

Helpful Report

Posted 11 months ago

Hi Michael, Thank you for your detailed review and for sharing your experience with us. I'm glad to hear that your Dad's iPhone 7 Plus is now unlocked and working well with Utility Warehouse. Your satisfaction and your Dad's happiness are indeed the main priorities, and it's great to know that our customer service was responsive and helpful during the process. I apologize for the delay in completing the unlock. As mentioned in your review, sometimes we need to contact the phone manufacturer for an unlock code, which can extend the timeline. While we strive to provide accurate time estimates, there can be occasional delays. I'll make sure to share your feedback with our team to help us improve our service efficiency. We're happy that, in the end, we could provide a solution that met your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Best regards, Charlotte

Posted 11 months ago

“Used this website for an unlock got which was swift and smooth to do. But for some reason the code hasn’t worked this time.”

Helpful Report

Posted 11 months ago

Hi Daniel, I'm sorry to hear that the unlocking code didn't work for your Samsung S7 Edge. The code you received is "31604270." If you have already tried entering this code and it's not prompting for the unlock, your phone might not be set up to unlock via code entry. In this case, you would need to proceed with a Remote USB Unlock. Here’s what we suggest: 1. **Remote USB Unlock**: This method will connect your phone to our system via USB, allowing us to unlock it remotely. There is an additional fee for this service, but it is necessary if your phone doesn’t prompt for an unlocking code. 2. **Next Steps**: Please proceed to the Remote USB Unlock on our website to continue the unlocking process. All costs were detailed on the checkout page, including the initial £11.99 for the Eligibility Check and £26 for the Standard Unlock. You’ve already completed these steps, so the Remote USB Unlock will be the final requirement. We aim to ensure you have a positive experience, and this step will help you get your phone unlocked. Thank you for your understanding and we appreciate your patience. Best regards, Charlotte

Posted 11 months ago

“The process was quick and simple. Just be aware you are asked to make 2 payments.”

Helpful Report

Posted 11 months ago

Hi David, Thank you for your feedback and for using ExpressUnlocks to unlock your iPhone 11 from Orange Egypt! I'm glad to hear that you found the process quick and simple. I understand that the two payment steps might seem a bit surprising. As outlined on our checkout page, all phones require an Eligibility Check, which costs £11.99, followed by an Unlocking Payment, which in your case was £26. We make sure to outline these costs upfront so there are no unexpected surprises during the process. Since your status is "Unlock Complete," your iPhone 11 should now be ready to use with any compatible network. If you have any issues or further questions, feel free to reach out. We're here to help ensure you have a seamless experience! Best regards, Charlotte

Posted 11 months ago

“Found expressunlocks.com online and wasn't even aware you could do such things online these days so I was pleasantly surprised as had an old phone I wanted to use with just a smarty sim as I am going into hospital for a few days and just wanted to be able stream Netflix as and when didn't even think about as the phone is old it wouldn't be a dual sim! So I paid the £11 which I thought was fair and underwent the eligibility checks which obviously passed the only thing I wasn't happy about was after that and you've passed it asks for another £26 really they should tell you that at the start so you know what your paying ... this was around 9pm at night and I tracked my order easily to see it's status which said around 48hours to complete but I went to bed and by 7am the next morning it was completed so I was very happy and was very simple to put the unlock number in to complete I would definitely recommend just be wary it's not going to cost you only £11 :)”

Helpful Report

Posted 11 months ago

Dear C Dyer, Thank you so much for sharing your experience with us. I'm really glad to hear that you were pleasantly surprised by our service and found the process straightforward and fast, especially since you needed your phone unlocked quickly for your hospital stay. I understand your concern about the additional cost after the eligibility check. We always aim for transparency, and all the costs are outlined on the checkout page prior to making the purchase. As you mentioned, the Eligibility Check fee of £11.99 helps us ensure your device can be unlocked, and the additional cost is for the actual unlocking process. This way, customers only pay for the services they actually need. Thank you again for your recommendation and feedback. I hope your hospital stay goes smoothly and that you enjoy streaming your shows without any issues. Best wishes, Charlotte

Posted 11 months ago

“My daughter received a second hand phone from her Nan and when e put her SIM card in it came up as locked down I searched for what to do and came across Expressunlocks.com after a few checks they asked for some information and came back and said they can unlock the phone. Within 25 minutes we had the correct code needed to unlock the SIM cards and we had a very happy daughter who could now use her phone. It was worthwhile using this service and if I need anything again I will use express unlock.com”

Helpful Report

Posted 11 months ago

Hi Robert, Thank you so much for sharing your positive experience with us! We're thrilled to hear that your daughter is happily using her phone now. It's great to know that our service was quick and efficient for you. Should you need any further assistance in the future, don't hesitate to reach out. We're always here to help! Best, Charlotte

Posted 11 months ago

“It was good service takes about 7 days and cost me around $288”

Helpful Report

Posted 11 months ago

Hello Khaled Bichir, Thank you for sharing your experience! I'm glad to hear that your iPhone 13 Pro Max has been successfully unlocked from T-Mobile USA. We appreciate your patience during the process. Just to clarify, you've paid $28.99 for the Eligibility Check, $50 for the Standard Unlock, and $201 for the Premium Service, leading to a total of $288.99. All these costs were outlined on the checkout page prior to purchase. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Charlotte

Posted 11 months ago

“I used this service for a Samsung note 10 it was completely locked and my daughter could not use it. The price was £40 and it did take a while for this to be unlocked due to Ee not wanting to help. They went to Samsung instead to get the codes which was successful I am so happy and glad it was able to be unlocked. Thank you Naomi”

Helpful Report

Posted 11 months ago

Hi Naomi, Thank you for your feedback! I'm thrilled to hear that your Samsung Galaxy Note 10 is now unlocked and your daughter can use it. We always strive to ensure successful unlocking, even if it means taking additional steps like going to Samsung for the codes. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your unlocked phone! Best regards, Charlotte

Posted 11 months ago

“Took quite a while to unlock but was done eventually”

Helpful Report

Posted 11 months ago

Hello R Wilson, Thank you for your feedback! I'm glad to hear that your iPhone 6 Plus is now unlocked successfully. I understand that the process took some time, and I appreciate your patience. We strive to make our services as transparent and efficient as possible. As outlined before you made payments, the costs associated with the Eligibility Check and the Standard Unlock are detailed on our checkout page to ensure there are no surprises. If there's anything else we can help with or any other concerns you might have, please don't hesitate to reach out. Your feedback is invaluable in helping us improve our services. Best regards, Charlotte

Posted 11 months ago

“A well run professional website and service. A little more expensive than I thought it would be.”

Helpful Report

Posted 11 months ago

Hi Neil, Thank you so much for your feedback! I'm glad to hear you found our website and service professional. Regarding the cost, we do understand that unlocking a device can sometimes seem a bit pricey. We do our best to be transparent with our pricing, and all costs are outlined on the checkout page before you make a purchase. Just to recap, you’ve paid £11.99 for the Eligibility Check and £26 for the Standard Unlock for your iPhone 13 Pro Max with Vodafone UK. Now that your status is "Unlock Complete," you should be all set! If you need step-by-step instructions on completing the unlock, you should have received an email with simple instructions. For iPhones, it typically involves connecting to WiFi and restarting the phone. If there's anything more we can assist you with, please let us know. Best regards, Charlotte

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews