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expressunlocks.com Reviews

4.6 Rating 1,911 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 1,911 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
expressunlocks.com 5 star review on 25th April 2025
Wesley Wallace
expressunlocks.com 5 star review on 18th April 2025
Valencia Jones
expressunlocks.com 5 star review on 2nd April 2025
Diaby Latifa
expressunlocks.com 5 star review on 28th March 2025
Kimberly Hales
expressunlocks.com 5 star review on 19th March 2025
Jason T Go
expressunlocks.com 5 star review on 19th March 2025
Jason T Go
expressunlocks.com 5 star review on 31st January 2025
Adriane Bernardo
46
Anonymous
Anonymous  // 01/01/2019
Speedy service provided and phone now unlocked.
Helpful Report
Posted 9 months ago
Hi Anne Marie, Thank you for your positive feedback! I'm glad to hear that our service was speedy and that your iPhone 13 Pro Max is now successfully unlocked. 🎉 If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked phone! Best wishes, Charlotte
Posted 9 months ago
Quick service, thank you
Helpful Report
Posted 9 months ago
Hi Mark, Thank you for your feedback, and I'm glad to hear you found the service prompt! I see that your order status is currently "Reported as Not Unlocked, waiting customer feedback." To move forward, please confirm any additional details or feedback you may have regarding the unlocking process. As a reminder, you've completed payments for both the Eligibility Check (£11.99) and the Standard Unlock (£26.00). Our goal is to ensure your NOKIA TA-1361 from EE UK gets unlocked smoothly. If there's anything specific you'd like to share or inquire about, feel free to let us know so we can assist you further. Best regards, Charlotte
Posted 9 months ago
Needed to unlock my Dad's iPhone as he had changed from Tesco to Utility warehouse as his mobile supplier. For ease of use, I tried using expressunlocks.com to unlock the phone as they had good ratings and suggested that the phone would be unlocked in 3 days. After 3 days, the unlock process had reached 99% and unlock was imminent on the phone. However, it actually took 15 days in total to unlock the phone as I was told that they needed to contact the phone manufacturer for an unlock code. Communications with expressunlocks were always quickly answered, and an explanation of the process was given to me each time. All in all, after my initial doubts, the service worked well, just took a lot longer than expected / advertised. The phone has now been unlocked and works with the new Sim provider and my Dad is happy, so that is the main thing. My only complaint would be the time it took to complete the unlocking order. The customer service was good and always replied to my questions within 30 minutes by online chat, with a copy also sent to my email.
Helpful Report
Posted 9 months ago
Hi Michael, Thank you for your detailed review and for sharing your experience with us. I'm glad to hear that your Dad's iPhone 7 Plus is now unlocked and working well with Utility Warehouse. Your satisfaction and your Dad's happiness are indeed the main priorities, and it's great to know that our customer service was responsive and helpful during the process. I apologize for the delay in completing the unlock. As mentioned in your review, sometimes we need to contact the phone manufacturer for an unlock code, which can extend the timeline. While we strive to provide accurate time estimates, there can be occasional delays. I'll make sure to share your feedback with our team to help us improve our service efficiency. We're happy that, in the end, we could provide a solution that met your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Best regards, Charlotte
Posted 9 months ago
Used this website for an unlock got which was swift and smooth to do. But for some reason the code hasn’t worked this time.
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Posted 9 months ago
Hi Daniel, I'm sorry to hear that the unlocking code didn't work for your Samsung S7 Edge. The code you received is "31604270." If you have already tried entering this code and it's not prompting for the unlock, your phone might not be set up to unlock via code entry. In this case, you would need to proceed with a Remote USB Unlock. Here’s what we suggest: 1. **Remote USB Unlock**: This method will connect your phone to our system via USB, allowing us to unlock it remotely. There is an additional fee for this service, but it is necessary if your phone doesn’t prompt for an unlocking code. 2. **Next Steps**: Please proceed to the Remote USB Unlock on our website to continue the unlocking process. All costs were detailed on the checkout page, including the initial £11.99 for the Eligibility Check and £26 for the Standard Unlock. You’ve already completed these steps, so the Remote USB Unlock will be the final requirement. We aim to ensure you have a positive experience, and this step will help you get your phone unlocked. Thank you for your understanding and we appreciate your patience. Best regards, Charlotte
Posted 9 months ago
The process was quick and simple. Just be aware you are asked to make 2 payments.
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Posted 9 months ago
Hi David, Thank you for your feedback and for using ExpressUnlocks to unlock your iPhone 11 from Orange Egypt! I'm glad to hear that you found the process quick and simple. I understand that the two payment steps might seem a bit surprising. As outlined on our checkout page, all phones require an Eligibility Check, which costs £11.99, followed by an Unlocking Payment, which in your case was £26. We make sure to outline these costs upfront so there are no unexpected surprises during the process. Since your status is "Unlock Complete," your iPhone 11 should now be ready to use with any compatible network. If you have any issues or further questions, feel free to reach out. We're here to help ensure you have a seamless experience! Best regards, Charlotte
Posted 9 months ago
Found expressunlocks.com online and wasn't even aware you could do such things online these days so I was pleasantly surprised as had an old phone I wanted to use with just a smarty sim as I am going into hospital for a few days and just wanted to be able stream Netflix as and when didn't even think about as the phone is old it wouldn't be a dual sim! So I paid the £11 which I thought was fair and underwent the eligibility checks which obviously passed the only thing I wasn't happy about was after that and you've passed it asks for another £26 really they should tell you that at the start so you know what your paying ... this was around 9pm at night and I tracked my order easily to see it's status which said around 48hours to complete but I went to bed and by 7am the next morning it was completed so I was very happy and was very simple to put the unlock number in to complete I would definitely recommend just be wary it's not going to cost you only £11 :)
Helpful Report
Posted 9 months ago
Dear C Dyer, Thank you so much for sharing your experience with us. I'm really glad to hear that you were pleasantly surprised by our service and found the process straightforward and fast, especially since you needed your phone unlocked quickly for your hospital stay. I understand your concern about the additional cost after the eligibility check. We always aim for transparency, and all the costs are outlined on the checkout page prior to making the purchase. As you mentioned, the Eligibility Check fee of £11.99 helps us ensure your device can be unlocked, and the additional cost is for the actual unlocking process. This way, customers only pay for the services they actually need. Thank you again for your recommendation and feedback. I hope your hospital stay goes smoothly and that you enjoy streaming your shows without any issues. Best wishes, Charlotte
Posted 9 months ago
My daughter received a second hand phone from her Nan and when e put her SIM card in it came up as locked down I searched for what to do and came across Expressunlocks.com after a few checks they asked for some information and came back and said they can unlock the phone. Within 25 minutes we had the correct code needed to unlock the SIM cards and we had a very happy daughter who could now use her phone. It was worthwhile using this service and if I need anything again I will use express unlock.com
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Posted 9 months ago
Hi Robert, Thank you so much for sharing your positive experience with us! We're thrilled to hear that your daughter is happily using her phone now. It's great to know that our service was quick and efficient for you. Should you need any further assistance in the future, don't hesitate to reach out. We're always here to help! Best, Charlotte
Posted 9 months ago
It was good service takes about 7 days and cost me around $288
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Posted 9 months ago
Hello Khaled Bichir, Thank you for sharing your experience! I'm glad to hear that your iPhone 13 Pro Max has been successfully unlocked from T-Mobile USA. We appreciate your patience during the process. Just to clarify, you've paid $28.99 for the Eligibility Check, $50 for the Standard Unlock, and $201 for the Premium Service, leading to a total of $288.99. All these costs were outlined on the checkout page prior to purchase. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Best regards, Charlotte
Posted 9 months ago
I used this service for a Samsung note 10 it was completely locked and my daughter could not use it. The price was £40 and it did take a while for this to be unlocked due to Ee not wanting to help. They went to Samsung instead to get the codes which was successful I am so happy and glad it was able to be unlocked. Thank you Naomi
Helpful Report
Posted 9 months ago
Hi Naomi, Thank you for your feedback! I'm thrilled to hear that your Samsung Galaxy Note 10 is now unlocked and your daughter can use it. We always strive to ensure successful unlocking, even if it means taking additional steps like going to Samsung for the codes. If you need any further assistance or have any questions, please don't hesitate to reach out. Enjoy your unlocked phone! Best regards, Charlotte
Posted 9 months ago
Took quite a while to unlock but was done eventually
Helpful Report
Posted 10 months ago
Hello R Wilson, Thank you for your feedback! I'm glad to hear that your iPhone 6 Plus is now unlocked successfully. I understand that the process took some time, and I appreciate your patience. We strive to make our services as transparent and efficient as possible. As outlined before you made payments, the costs associated with the Eligibility Check and the Standard Unlock are detailed on our checkout page to ensure there are no surprises. If there's anything else we can help with or any other concerns you might have, please don't hesitate to reach out. Your feedback is invaluable in helping us improve our services. Best regards, Charlotte
Posted 10 months ago
A well run professional website and service. A little more expensive than I thought it would be.
Helpful Report
Posted 10 months ago
Hi Neil, Thank you so much for your feedback! I'm glad to hear you found our website and service professional. Regarding the cost, we do understand that unlocking a device can sometimes seem a bit pricey. We do our best to be transparent with our pricing, and all costs are outlined on the checkout page before you make a purchase. Just to recap, you’ve paid £11.99 for the Eligibility Check and £26 for the Standard Unlock for your iPhone 13 Pro Max with Vodafone UK. Now that your status is "Unlock Complete," you should be all set! If you need step-by-step instructions on completing the unlock, you should have received an email with simple instructions. For iPhones, it typically involves connecting to WiFi and restarting the phone. If there's anything more we can assist you with, please let us know. Best regards, Charlotte
Posted 10 months ago
Wow thank you so much my samsung galaxy a71 is unlocked I was really skeptic at first but ofter 2 days the code was sent to my email thanks much again
Helpful Report
Posted 10 months ago
Hi Lorna, Thank you so much for your kind words! I'm thrilled to hear that your Samsung Galaxy A71 is successfully unlocked. I completely understand being skeptical, especially with these types of services, but I'm glad we could deliver your unlock code promptly. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Enjoy your newly unlocked phone! Best regards, Charlotte
Posted 10 months ago
Imagine having your mobile device fully unlocked from the network provider while using it! Initially, I was so skeptical with the process of getting your handset unlocked remotely but patience is a virtue and so it took more than a week for me to unlock my device. The great thing about Express Unlock is that they always keep their word! I will absolutely recommend this to my friends and family who wants to have their device factory unlocked! Thanks a lot!!!
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Posted 10 months ago
Hi Jan Ala, Thank you for sharing your review and for trusting Express Unlocks to unlock your iPhone 13 Pro Max! We're delighted to hear that you had a positive experience and appreciate your patience during the process. Your recommendation means the world to us, and we’re glad you found our service dependable. If you have any friends or family looking to unlock their devices, we'd be happy to assist them as well. Enjoy your unlocked iPhone! Best regards, Charlotte
Posted 10 months ago
Unlocked from Vodafone I was able to quickly get this arranged and the steps and instructions were very clear. I would highly recommend if you want to get your phone blocked. Would use again if had to
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Posted 10 months ago
Hi Richard, Thank you for your feedback! I'm thrilled to hear that the process was quick and the instructions were clear for unlocking your Vodafone Samsung Galaxy S9. It's great to know you would recommend our service and consider using it again in the future. If you need any further assistance or have any other questions, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte
Posted 10 months ago
Surprised by the secondary charge and amount as this was not obvious when initially using service. Asked to reply to an email from a non reply account. Otherwise satisfactory.
Helpful Report
Posted 10 months ago
Hi Mr. Collins, Thank you for your feedback and I'm glad to hear that, apart from the surprise about the secondary charge, your experience was satisfactory. I apologize for any inconvenience caused by the additional cost. We do try to ensure that all necessary fees are clearly outlined on the checkout page prior to purchase. As specified, the initial Eligibility Check and the subsequent Unlocking Payment are part of our standard process to unlock your phone. Since the order status shows "Unlock Complete," you should be able to use the code "3497408274624214" to unlock your Huawei P30 from EE UK. If your phone doesn't prompt you to enter an unlock code when you insert a non-EE SIM card, it might require a Remote USB Unlock at an additional fee. If you have any further questions or need additional assistance, feel free to reach out directly. We're here to help ensure you have a seamless experience. Best regards, Charlotte
Posted 10 months ago
Good and fast service
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Posted 10 months ago
Hi Jake, Thank you so much for your positive feedback! We're thrilled to hear that you found our service both good and fast. If you have any further questions or need additional assistance with your Samsung Galaxy S10, feel free to reach out. We're here to help! Best, Charlotte
Posted 10 months ago
Sponsored ad on Google so a little skeptical, but I'm pleased to say my phone was unlocked in less than 10 mins. Simple and quick. Slightly more expensive with eligibility fee and then unlock fee but probably cheaper than taking it to a shop
Helpful Report
Posted 10 months ago
Hello Mansoor Khan, Thank you for sharing your experience! I'm glad to hear that your phone was unlocked quickly and efficiently. It's great to know that the process was simple and effective. I understand that the multiple payments might seem a bit confusing at first. As you mentioned, the Eligibility Check and the Unlocking Payment are both essential parts of the process. The Eligibility Check, which you paid £11.99 for, ensures that your phone meets all necessary criteria for unlocking. The subsequent Standard Unlock payment of £26 completes the process. These costs are transparently outlined on the checkout page prior to purchase. It's wonderful to hear that you found our service competitive compared to taking your phone to a shop. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Best regards, Charlotte
Posted 10 months ago
Took longer than expected but my phone is unlocked and thats what I paid for.
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Posted 10 months ago
Hi Jerry, Thank you for sharing your feedback! I'm glad to hear that your Samsung Galaxy S9 is now unlocked and you're able to use it as desired. I understand that the process took longer than expected, and I apologize for any inconvenience this may have caused. We continuously strive to improve our services and appreciate your patience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your newly unlocked phone! Best regards, Charlotte
Posted 10 months ago
Very fast and easy to use
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Posted 10 months ago
Hi Aaron, Thank you for reaching out. I'm glad to inform you that your Huawei P30 Pro unlock process has been completed! You can use the following code to unlock your phone: **0207455426621396**. Please follow these instructions to enter the unlocking code: 1. Insert a non-EE SIM card into your phone. 2. When prompted, enter the unlocking code provided. If your phone doesn't ask for an unlocking code when you insert the non-EE SIM card, you will need to purchase a Remote USB unlock, which is detailed in your order status. If you have any further questions or need assistance with the process, please don't hesitate to let me know. Best regards, Charlotte
Posted 10 months ago
Managed to unlock my iPhone 11 Pro very easily and didn’t take long at all!
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Posted 10 months ago
Hi Heather, Thank you so much for sharing your positive experience with us! We're thrilled to hear that the unlocking process for your iPhone 11 Pro from EE UK was smooth and quick. If you ever need assistance with another device or have further questions, feel free to reach out. Enjoy your unlocked iPhone! Best regards, Charlotte
Posted 10 months ago
expressunlocks.com is rated 4.6 based on 1,911 reviews