expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 2,396 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 2,396 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 19th October 2025

Mirawati Smith

Leonila Barbacena

expressunlocks.com 5 star review on 8th October 2025

Besys Daniela Valdez Alvarado

expressunlocks.com 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service.”

Helpful Report

Posted 1 year ago

Hi Diana Gonzalez, Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with our service. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help! Best regards!

Posted 1 year ago

“Didn't quite expect the second payment and cost but you do get some money back if you write a review”

Helpful Report

Posted 1 year ago

Hi Hugh, Thank you for your feedback! I understand the multiple payments can be a bit surprising. Just to clarify, the initial £23.99 was for the Eligibility Check, and the £26 is for the unlocking service itself. This information is provided during checkout to ensure transparency. Since your order status shows "Unlock Complete" and your unlock code is available, if your phone isn't prompting for an unlocking code, you may need to consider the Remote USB Unlock option for an additional fee. This is sometimes necessary if the device does not request a code when a non-EE SIM card is inserted. If you have any more questions or need assistance with the next steps, feel free to reach out! Best regards, Charlotte

Posted 1 year ago

“It worked. But the webpage should clearly tell you that it takes days or weeks for the process to happen. Also it should tell you an estimate total price, not just only the first pay.”

Helpful Report

Posted 1 year ago

Hi Jose S, Thank you for your feedback! I'm glad to hear that the unlocking process worked for you. I understand your concern about clarity regarding the duration of the process and the total costs involved. We strive to provide all information clearly on the checkout page, including any additional payments that might be required for the eligibility check and unlocking payment. Your eligibility check and unlocking payments were outlined during checkout, and we appreciate your patience as we work through the unlocking. We'll make sure to consider your suggestions to improve our service for everyone. If you have any other questions or need further assistance, feel free to ask! Best regards!

Posted 1 year ago

“Worked well to start but iPad not unlocked yet still waiting”

Helpful Report

Posted 1 year ago

Hi Peter, Thanks for reaching out! I see that your order status is "Unlock Complete," so your iPad should already be unlocked. You may need to complete a few simple steps to finalize the unlocking process. Please make sure your iPad is connected to WiFi and then restart it to see if it picks up the unlocked status. If you're still having issues after that, feel free to let me know, and I'll help guide you through it! We're here to make this a smooth experience for you. Best, Charlotte

Posted 1 year ago

“Really easy and quick”

Helpful Report

Posted 1 year ago

Hi Craig Ryan, Thank you for sharing your thoughts with us! I’m glad to hear that you found the process easy and quick. If you have any questions or run into any issues while using your unlock code (**9191309451363719**), feel free to reach out. If your phone isn’t asking for the unlocking code, you may need a **Remote USB Unlock** as a next step. We're here to help you through that process! Thanks again for choosing us, and happy unlocking! Best, Charlotte

Posted 1 year ago

“Simple to use but can take a while”

Helpful Report

Posted 1 year ago

Hi Lauren, Thank you for your review! I understand that making multiple payments can be frustrating, but I want to clarify that all costs are outlined during the checkout process. Your current payments of £11.99 for the Eligibility Check, £26 for the Standard Unlock, and £20 for the second Standard Unlock are necessary steps to unlock your Samsung Galaxy A20e. Your order is currently "In Process," and while it shows as 0% complete, it should be finished within about 10 days and 22 hours. We’re working hard to get your unlock completed as quickly as possible! If you have more questions or need assistance, please let me know. We're here to help you through this process! Best, Charlotte

Posted 1 year ago

“very good and east to use”

Helpful Report

Posted 1 year ago

Hi Daniela, Thank you for your feedback! I'm glad to hear that you found our service easy to use. Since your order status is "Unlock Complete," you're all set! If you have any other questions or need assistance with anything else regarding your iPhone 14 unlock process, feel free to reach out. We're here to help! Best, Charlotte

Posted 1 year ago

“Demorou cerca de 10 dias, mais do que o esperado devido a solitação ter ido para a apple, no entanto deu tudo certo. Porém achei caro demais, elas falam que será $28, mas depois cobram mais $50.”

Helpful Report

Posted 1 year ago

Olá David, Obrigado pelo seu feedback! Fico feliz em saber que sua solicitação de desbloqueio foi bem-sucedida e que tudo correu bem no final. Entendo que a estrutura de custos pode ser confusa. Quando você fez o pedido, o pagamento inicial de US$ 50 foi para o serviço de desbloqueio padrão e, conforme observado na página de checkout, há uma verificação de elegibilidade que ocorre primeiro, seguida pelo pagamento de desbloqueio, se necessário. Buscamos transparência e agradeço sua compreensão em relação ao processo. Se você tiver outras dúvidas ou precisar de assistência, sinta-se à vontade para entrar em contato! Atenciosamente, Charlotte

Posted 1 year ago

“Absolutely delighted with the service x”

Helpful Report

Posted 1 year ago

Hi Lynda, Thank you so much for your kind words! We're thrilled to hear that you're delighted with our service. If you have any questions or need further assistance as you continue using your unlocked iPhone 15 Pro Max, just let us know. We're here to help! Best regards, Charlotte

Posted 1 year ago

“Very fast and convenient..”

Helpful Report

Posted 1 year ago

Hi Johnell, Thank you so much for your feedback! We're thrilled to hear that you found our service fast and convenient. If you have any questions or need further assistance with your Galaxy S23 unlock, feel free to reach out. Enjoy your newly unlocked device! Best, Charlotte

Posted 1 year ago

“The unlock took longer than expected but once the code was received the process was literally to clicks for me. I didn't rate it as five stars because of the wait. Upon payment I was notified it would take 48hrs.”

Helpful Report

Posted 1 year ago

Hi Dwayne Cenac, Thank you for sharing your experience! I'm glad to hear that once you received your unlock code, the process went smoothly for you. I understand that the wait was longer than expected, and I apologize for any inconvenience that caused. We strive to provide accurate timeframes, but sometimes delays occur due to factors beyond our control. Your feedback is valuable, and we’ll continue to work on improving our service. If you have any further questions or need assistance, feel free to reach out. We’re here to help! Best regards, Charlotte

Posted 1 year ago

“Super fast service unlocking my phone, zero complaints about the service. It would help however if your pricing were clearer from the get-go as I did not expect to have to make two payments for this (one for the eligibility check and another for unlocking). Please make that clear on your website.”

Helpful Report

Posted 1 year ago

Hi Diana Marian, Thank you for your feedback! I’m glad to hear that you experienced a super-fast unlocking service. I completely understand your concern regarding the clarity of our pricing. Just to clarify, the two payments—one for the Eligibility Check (€13.49) and the other for the Standard Unlock (€33)—are necessary steps in the process, as outlined on the checkout page before purchase. Your feedback is invaluable, and we will certainly take it into account to improve the information provided. If you have any other questions or need assistance, please feel free to reach out! Best regards!

Posted 1 year ago

“It was fairly easy to unlock my phone it didn’t work first time but eventually got it to work”

Helpful Report

Posted 1 year ago

Hi Ken, Thank you for your review! I’m glad to hear that you found the unlocking process fairly easy, even if it took a couple of tries. It's not uncommon for the first attempt to not go smoothly. If you have any more questions or need assistance with anything else, please feel free to reach out. We're here to help! Best, Charlotte

Posted 1 year ago

“I took a long while but they kept me informed of what was happening. Customer service is good”

Helpful Report

Posted 1 year ago

Hi Eilymar, Thank you so much for your kind words! We're thrilled to hear that our customer service kept you informed throughout the process. If you have any further questions or need assistance with your iPhone XR unlock, feel free to reach out. We're here to help! Best, Charlotte

Posted 1 year ago

“I used this service for the first time to unlock my iphone 12 and switch phone service provider sim card from old phone to “newer” one. I paid up the upfront fee to verify eligibility and was surprised by the additional fee required afterwards. After paying the additional fee you get like a countdown % completion which was initially slow due to weekend but then was rapidly completed between Monday and Tuesday. The process was very simple and prevented me having to get in the car and deal with this at the phone service provider store or at a third party phone/electronics service both. My only reason for the 4 stars and not 5 stars is that total cost for eligibility and complete unlock should be disclosed upfront. The process was actually completed in 2 days, which was actually faster than the 3 days estimate. I included the photo at 0% completion from Day 0 (July 11) and the email notification of completed unlock on Day 2 (July 13) which was actually exciting. After that just inserted SIM card and everything worked perfectly.”

Helpful Report

Posted 1 year ago

Hi Carlos, Thank you for sharing your experience! We're thrilled to hear that the unlocking process for your iPhone 12 was smooth and completed even faster than expected. Your feedback about the disclosure of costs is valuable, and we always strive to be as transparent as possible. If you have any more questions or need assistance as you switch to your new service provider, please don't hesitate to reach out. We're here to help! Best, Charlotte

Posted 1 year ago

“I managed to unlock my iPhone SE. The instructions were very clear and easy to follow and the steps involved in the pre checks were very clear. A very quick and easy service with a follow up email stating clearly how to check if the unlock has been successful.”

Helpful Report

Posted 1 year ago

Hi Deirdre, Thank you so much for your wonderful feedback! I'm thrilled to hear that your iPhone SE was successfully unlocked and that you found our instructions clear and easy to follow. Your satisfaction means a lot to us, and we’re always here to help if you have any further questions or need assistance in the future. Enjoy your unlocked phone! Best, Charlotte

Posted 1 year ago

“Expressunlocks.com did what they said they would do and unlocked my son's pay as you go phone from the old network provider which allowed me to port his number over to my new network provider. It took a few days because they had to contact the manufacturer of the phone for the unlock codes but they got the job done. I deduct 1 star because the email sent regarding the unlock sequence for the phone was quite confusing for a lay person. Otherwise they are quick to answer queries and help if they can.”

Helpful Report

Posted 1 year ago

Hi Karl, Thank you for your review! I'm glad to hear we were able to unlock your son's phone and that you could successfully port the number over to your new provider. I appreciate your feedback about the unlocking instructions being a bit confusing; we always strive to improve our communications, and your input is valuable. If you have any questions about the unlock sequence or anything else, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 1 year ago

“Very quick process, fairly expensive but it worked remotely.”

Helpful Report

Posted 1 year ago

Hi Elliott, Thank you for your feedback! I'm glad to hear that the unlocking process worked well for you. While I understand it can feel a bit pricey, we strive to provide effective and secure unlocking services. If you have any questions or need assistance with anything else, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 1 year ago

“I’m pleased with the quick service. The process was straightforward:)”

Helpful Report

Posted 1 year ago

Hi Joel, Thank you so much for your kind words! We're thrilled to hear that you found our service quick and the process straightforward. If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked iPhone 11 Pro Max! Best, Charlotte

Posted 1 year ago

“Speedy efficient service. Wish I’d just trusted these folk straight away instead of wasting an afternoon . Phone unlocked in less than 30 mins, with plenty updates to let you know what was happening.”

Helpful Report

Posted 1 year ago

Hi Irene, Thank you so much for your feedback! We're thrilled to hear that your Samsung Galaxy J3 was unlocked so quickly and that you appreciated the updates throughout the process. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 1 year ago

expressunlocks.com is rated 4.6 based on 2,396 reviews