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expressunlocks.com Reviews

4.6 Rating 2,462 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 2,462 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
Excellent customer service. I was kept up to date of everything that was going on and questions were answered very swiftly
Helpful Report
Posted 1 year ago
Hi Hayley! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that your questions were answered quickly. If there's anything else we can assist you with or if you have further queries, feel free to reach out. Enjoy your unlocked Huawei P30! 😊
Posted 1 year ago
Very quick and reliable service
Helpful Report
Posted 1 year ago
Hi Nicholas Owen, Thank you so much for your positive feedback! We're glad to hear that you found our service quick and reliable. If you have any questions or need assistance with your unlocking process for your Samsung Galaxy A3 (2017), feel free to reach out. Your unlock status shows as "Unlock Complete," so you're all set to enjoy your unlocked phone! If you need any further help, just let us know! Best regards, Charlotte
Posted 1 year ago
Used expressunlocks to unlock an old phone that we needed for to reuse. The service was good and communication was very good with regular updates on how long the process would take. The phone was unlocked and all works as it should.
Helpful Report
Posted 1 year ago
Dear Mrs. Williams, Thank you so much for taking the time to leave us a review! We're thrilled to hear that the service met your expectations and that the communication was helpful throughout the process. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We’re here to help you! Best wishes, Charlotte
Posted 1 year ago
Great service sort me out brilliant
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Posted 1 year ago
Hi Paul, Thank you so much for your wonderful feedback! We're thrilled to hear that our service met your expectations and helped you with unlocking your iPhone 13 Pro Max. If you have any further questions or need assistance in the future, feel free to reach out. Happy using your unlocked device! Best, Charlotte
Posted 1 year ago
Took long to process but worked in the end
Helpful Report
Posted 1 year ago
Hi Sam, Thank you for your patience throughout the unlocking process! We’re glad to hear that it worked out in the end. We understand that waiting can be frustrating, but we're committed to ensuring that every unlocking request is handled accurately. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 1 year ago
Hi Sam, Thanks for the great review! I checked and saw the unlock was completed in just 10 minutes—maybe you missed the email? From your tracking page you can subscribe to push notifications on both iPhone and Android for instant updates without needing to check your email. Best, Charlotte
Posted 1 year ago
Took longer then I had hoped but not the fault of this service. Simple enough to follow even with having dyslexia.
Helpful Report
Posted 1 year ago
Hi Michael, Thank you for your review! I'm glad to hear that you found the unlocking process simple to follow, even with the challenges of dyslexia. We understand that waiting can be frustrating, but we're pleased your unlock is complete now! If you have any additional questions or need further assistance, please don’t hesitate to reach out. Enjoy your unlocked Huawei P30 Lite! Best regards, Charlotte
Posted 1 year ago
Quick, easy and simple took no more than 5 minutes!
Helpful Report
Posted 1 year ago
Hi Chris, Thanks for sharing your experience with us! I'm glad to hear that the unlock process for your iPhone 13 Mini was quick and easy. It’s always great when things go smoothly! If you have any more questions or need assistance with anything else, feel free to reach out. We're here to help! Best, Charlotte
Posted 1 year ago
I like Express Unlocks service as its easy to use, the instructions are clear and straightforward. I think the price is reasonable and doesnt break the bank. We had a phone that was locked to EE, but we needed it to be open so we could use an O2 sim card. All in all, a great service that I'd gladly use again.
Helpful Report
Posted 1 year ago
Hi Dwayne, Thank you for your positive feedback! We're thrilled to hear that you found our service easy to use and that the instructions were clear. It's great to know that you appreciate the pricing as well! Since your unlock status is "Unlock Complete" and you have received your unlock code, please ensure your Samsung Galaxy J3 prompts you for the code when you insert a non-EE SIM card. If it doesn’t, you will need to consider purchasing a Remote USB unlock. This can help get your device working on the O2 network as you need. If you have any questions or need further assistance, feel free to reach out! Best, Charlotte
Posted 1 year ago
Really simple instructions to follow and phone was unlocked very quickly. Would highly recommend
Helpful Report
Posted 1 year ago
Thank you so much for your kind review, Mrs. Parnell! We're thrilled to hear that you found our unlocking instructions easy to follow and that your phone was unlocked quickly. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your unlocked Samsung Galaxy A50! 😊
Posted 1 year ago
Great service.
Helpful Report
Posted 1 year ago
Hi Diana Gonzalez, Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with our service. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help! Best regards!
Posted 1 year ago
Didn't quite expect the second payment and cost but you do get some money back if you write a review
Helpful Report
Posted 1 year ago
Hi Hugh, Thank you for your feedback! I understand the multiple payments can be a bit surprising. Just to clarify, the initial £23.99 was for the Eligibility Check, and the £26 is for the unlocking service itself. This information is provided during checkout to ensure transparency. Since your order status shows "Unlock Complete" and your unlock code is available, if your phone isn't prompting for an unlocking code, you may need to consider the Remote USB Unlock option for an additional fee. This is sometimes necessary if the device does not request a code when a non-EE SIM card is inserted. If you have any more questions or need assistance with the next steps, feel free to reach out! Best regards, Charlotte
Posted 1 year ago
It worked. But the webpage should clearly tell you that it takes days or weeks for the process to happen. Also it should tell you an estimate total price, not just only the first pay.
Helpful Report
Posted 1 year ago
Hi Jose S, Thank you for your feedback! I'm glad to hear that the unlocking process worked for you. I understand your concern about clarity regarding the duration of the process and the total costs involved. We strive to provide all information clearly on the checkout page, including any additional payments that might be required for the eligibility check and unlocking payment. Your eligibility check and unlocking payments were outlined during checkout, and we appreciate your patience as we work through the unlocking. We'll make sure to consider your suggestions to improve our service for everyone. If you have any other questions or need further assistance, feel free to ask! Best regards!
Posted 1 year ago
Worked well to start but iPad not unlocked yet still waiting
Helpful Report
Posted 1 year ago
Hi Peter, Thanks for reaching out! I see that your order status is "Unlock Complete," so your iPad should already be unlocked. You may need to complete a few simple steps to finalize the unlocking process. Please make sure your iPad is connected to WiFi and then restart it to see if it picks up the unlocked status. If you're still having issues after that, feel free to let me know, and I'll help guide you through it! We're here to make this a smooth experience for you. Best, Charlotte
Posted 1 year ago
Really easy and quick
Helpful Report
Posted 1 year ago
Hi Craig Ryan, Thank you for sharing your thoughts with us! I’m glad to hear that you found the process easy and quick. If you have any questions or run into any issues while using your unlock code (**9191309451363719**), feel free to reach out. If your phone isn’t asking for the unlocking code, you may need a **Remote USB Unlock** as a next step. We're here to help you through that process! Thanks again for choosing us, and happy unlocking! Best, Charlotte
Posted 1 year ago
Simple to use but can take a while
Helpful Report
Posted 1 year ago
Hi Lauren, Thank you for your review! I understand that making multiple payments can be frustrating, but I want to clarify that all costs are outlined during the checkout process. Your current payments of £11.99 for the Eligibility Check, £26 for the Standard Unlock, and £20 for the second Standard Unlock are necessary steps to unlock your Samsung Galaxy A20e. Your order is currently "In Process," and while it shows as 0% complete, it should be finished within about 10 days and 22 hours. We’re working hard to get your unlock completed as quickly as possible! If you have more questions or need assistance, please let me know. We're here to help you through this process! Best, Charlotte
Posted 1 year ago
very good and east to use
Helpful Report
Posted 1 year ago
Hi Daniela, Thank you for your feedback! I'm glad to hear that you found our service easy to use. Since your order status is "Unlock Complete," you're all set! If you have any other questions or need assistance with anything else regarding your iPhone 14 unlock process, feel free to reach out. We're here to help! Best, Charlotte
Posted 1 year ago
Demorou cerca de 10 dias, mais do que o esperado devido a solitação ter ido para a apple, no entanto deu tudo certo. Porém achei caro demais, elas falam que será $28, mas depois cobram mais $50.
Helpful Report
Posted 1 year ago
Olá David, Obrigado pelo seu feedback! Fico feliz em saber que sua solicitação de desbloqueio foi bem-sucedida e que tudo correu bem no final. Entendo que a estrutura de custos pode ser confusa. Quando você fez o pedido, o pagamento inicial de US$ 50 foi para o serviço de desbloqueio padrão e, conforme observado na página de checkout, há uma verificação de elegibilidade que ocorre primeiro, seguida pelo pagamento de desbloqueio, se necessário. Buscamos transparência e agradeço sua compreensão em relação ao processo. Se você tiver outras dúvidas ou precisar de assistência, sinta-se à vontade para entrar em contato! Atenciosamente, Charlotte
Posted 1 year ago
Absolutely delighted with the service x
Helpful Report
Posted 1 year ago
Hi Lynda, Thank you so much for your kind words! We're thrilled to hear that you're delighted with our service. If you have any questions or need further assistance as you continue using your unlocked iPhone 15 Pro Max, just let us know. We're here to help! Best regards, Charlotte
Posted 1 year ago
Very fast and convenient..
Helpful Report
Posted 1 year ago
Hi Johnell, Thank you so much for your feedback! We're thrilled to hear that you found our service fast and convenient. If you have any questions or need further assistance with your Galaxy S23 unlock, feel free to reach out. Enjoy your newly unlocked device! Best, Charlotte
Posted 1 year ago
The unlock took longer than expected but once the code was received the process was literally to clicks for me. I didn't rate it as five stars because of the wait. Upon payment I was notified it would take 48hrs.
Helpful Report
Posted 1 year ago
Hi Dwayne Cenac, Thank you for sharing your experience! I'm glad to hear that once you received your unlock code, the process went smoothly for you. I understand that the wait was longer than expected, and I apologize for any inconvenience that caused. We strive to provide accurate timeframes, but sometimes delays occur due to factors beyond our control. Your feedback is valuable, and we’ll continue to work on improving our service. If you have any further questions or need assistance, feel free to reach out. We’re here to help! Best regards, Charlotte
Posted 1 year ago
expressunlocks.com is rated 4.6 based on 2,462 reviews