Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

“I bought my mother a supposedly unlocked second hand phone which I found out was locked to an unknown network so did a network check on expressunlocks and it came back after about 5 mins to say it was EE. Went ahead and paid for the unlocking code which was sent within 20 mins and worked first time with no problems. Very easy clear instructions and so simple to pay for the service. Now have peace of mind that my mum can now use her phone outside the home. Many thanks”

Helpful Report

Posted 10 months ago

Hi Gail, Thank you so much for sharing your positive experience with us! I'm thrilled to hear that the unlocking process for your mother’s Samsung Galaxy S10 was straightforward and efficient. It's wonderful to know that the instructions were clear and that the phone is now fully functional for her to use anywhere. If you need any further assistance or have other devices to unlock in the future, we'll be here to help. Enjoy the peace of mind, and thank you again for choosing Expressunlocks! Best regards, Charlotte

Posted 10 months ago

“Muy buena aplicación exelente y rápida”

Helpful Report

Posted 10 months ago

Hola Jorge, ¡gracias por tus comentarios! Me alegra saber que el proceso de solicitud le pareció excelente y rápido. Dado que el estado de tu pedido es "Desbloqueo completo" y has recibido un código de desbloqueo (53595370), deberías poder desbloquear tu Motorola Moto G Stylus 5G ingresando este código cuando se te solicite con una tarjeta SIM que no sea de AT&T. Si su teléfono no le solicita un código de desbloqueo, es posible que deba comprar un desbloqueo USB remoto para completar el proceso. Si tiene alguna pregunta o necesita más ayuda, ¡no dude en preguntar! Saludos cordiales, Carlota

Posted 10 months ago

“Very easy to use and easy to follow. Was a bit confused with the extra payment at the end which could've been a bit more clear. Good service overall”

Helpful Report

Posted 10 months ago

Hi Rob Davis, Thank you for your feedback! I'm glad to hear that you found our service easy to use and follow. I understand the confusion regarding the extra payment. Just to clarify, the process involves an Eligibility Check followed by the Unlocking Payment, and all costs are clearly outlined on the checkout page prior to purchase. Your order for unlocking your iPhone 11 from EE UK is now "Unlock Complete." Feel free to enjoy your unlocked phone, and if you have any more questions or need further assistance, we're here to help! Best regards, Charlotte

Posted 10 months ago

“My S24+ was locked to AT&T, and when I asked them to unlock it, they told me to wait for 60 to pass since I bought the phone. When it passed and I asked again, they said I had to pay the phone off fully, which would've cost me about $650. We're from US but going to be in London and traveling to the EU countries soon, and we're going to be here about 6 weeks. So I meant to go to riverunlock.com but clicked on this one instead and only realized it after I finished checkout. My husband has an iPhone 15 and I told him to use riverunlock and not make the same mistake I did, but they couldn't unlock his phone for whatever reason. I know iPhones are trickier so he's stuck without network. I paid the initial scan fee of about $15 and then the unlocking fee of about $112. I believe I submitted the request on the 5th or something. Today is the 11th, and understandably it took longer than the original 48 predicted hours. I've got the UK sim in now and everything is working perfectly. Express Unlocks was a happy accident but wow, am I glad I can finally use my phone outside instead of wandering around lost and unconnected! Thank you expressunlocks.com!”

Helpful Report

Posted 10 months ago

Hi Rabia Ahmad, Thank you for sharing your experience with us. I'm delighted to hear that everything worked out well and that your Samsung Galaxy S24 is now fully operational with your UK SIM card. We strive to provide a speedy and seamless unlocking process, so it's great to know that we were able to assist you efficiently, even if it was by a happy accident! If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels and enjoy your time in London and the EU countries! Best regards, Charlotte

Posted 10 months ago

Hi Rabia Not often we are called a happy accident, thankyou! We can unlock your husbands iPhone too without issue. Tell him to make a purchase. Charlotte

Posted 10 months ago

“It's amazing, so beautiful. Simple, easy and fast”

Helpful Report

Posted 10 months ago

Hello Ahmet Koçak, Thank you so much for your fantastic feedback! We’re delighted to hear that you found our service simple, easy, and fast. Our goal is to make the unlocking process as smooth as possible for our customers, and it's great to know we met your expectations. Enjoy your unlocked iPhone XS! If you have any other questions or need further assistance, feel free to reach out. Best regards, Charlotte

Posted 10 months ago

“I was skeptical at first, but was very pleased to have received my note 20 unlock code in my email..I also like the detail statuse tracking system”

Helpful Report

Posted 10 months ago

Hi Adrian, Thank you so much for your feedback! I'm glad to hear that you were pleased with the service and that we could assist in unlocking your Note 20. Your appreciation of our status tracking system means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked device! Best wishes, Charlotte

Posted 10 months ago

“Unlocked my Vodafone locked phone. I now have to obtain the puk code from my network carrier which I didn't think I'd have to do.”

Helpful Report

Posted 10 months ago

Hi Miss Hunt, Thank you for reaching out. I'm glad to hear that you've managed to unlock your Vodafone locked phone successfully! Regarding the PUK code, it is a security measure by your network provider and not part of the unlocking process. You typically need the PUK code if you've entered your SIM card's PIN incorrectly multiple times. For obtaining the PUK code, you would have to contact Vodafone UK directly. Please feel free to reach out if you have any other questions or need further assistance. We're here to help! Best regards, Charlotte

Posted 10 months ago

“Took a little longer than expected but lots of progress messages and easy to follow instructions.”

Helpful Report

Posted 10 months ago

Hi Miss Chisnall, Thank you for your feedback! I'm thrilled to hear that you appreciated our progress updates and found the instructions easy to follow. Just to recap, your Huawei P20 should now be unlocked, and the code 5650337066720393 is what you'll need to complete the process. If your phone doesn’t ask for the unlocking code when you insert a non-Vodafone SIM card, you may need to proceed with a Remote USB Unlock. This can happen sometimes, especially with certain phone models. If you need assistance or have any more questions, feel free to reach out. We're here to help ensure your phone gets unlocked smoothly. Best regards, Charlotte

Posted 10 months ago

“Service was straightforward and easy to use. Phone was unlocked quickly.”

Helpful Report

Posted 10 months ago

Hi K A Bryant, Thank you for your positive feedback! I'm glad to hear that you found our service straightforward and that your phone was unlocked quickly. If you have any further questions or need additional assistance, feel free to reach out. Enjoy your unlocked Huawei Mate 20 lite! Best regards, Charlotte

Posted 10 months ago

“Used this service to unlock an old phone for my daughter to use as a temporary phone whilst her phone was repaired, easy and quick to do instructions were clear. . Down side was we didn't read/realise how much the unlocking service costed we thought the initial payment was for the hole service, but that was our fault as we should have read the information properly x”

Helpful Report

Posted 10 months ago

Hi Gillian, Thank you for sharing your review and your kind words about the ease and clarity of our unlocking instructions. I'm glad to hear that the process was smooth for you and your daughter. I understand that the multiple payments might have come as a surprise. As per our terms and conditions, "*...we perform a variety of checks, including checking for lost/stolen status, correct network, phone history as well as Activation Lock status.* There may be an additional price to pay for the sim unlock itself, this will be stated on your order summary page prior to purchase." For transparency, all costs related to the eligibility check and unlocking service are outlined on the checkout page before your final purchase. We're constantly striving to make this as clear as possible to prevent such surprises. We appreciate your understanding and hope your daughter enjoys using her phone! Best regards, Charlotte

Posted 10 months ago

“Used this service as EE directed me to the site. Initially charged £11 to unlock however on payment I then faced another £29 to complete the process. Found this disappointing as I'd have rather have been advised of the full amount from the get go. Anyway... Once payment was confirmed by them all went OK. Their Web page said the unlock could take up to an hour. However it took about 20 minutes so pleased with the time it took.”

Helpful Report

Posted 10 months ago

Hi Jerry, Thanks for sharing your experience with us. I understand your frustration regarding the unexpected additional charge. To clarify, the initial £11.99 was for the Eligibility Check and the £26 was for the Standard Unlock. All costs are outlined on the checkout page prior to purchase to ensure transparency. I'm glad to hear that the unlocking process went smoothly and quickly after payment. If there's anything else we can assist you with, please let us know! Best regards, Charlotte

Posted 10 months ago

“very nice and easy to work with.”

Helpful Report

Posted 10 months ago

Hi Bajram Kasami, Thank you for your feedback and for your kind words about the ease of using our service! I’m pleased to inform you that your iPhone X has successfully been unlocked from the Turk Telekom Turkey network. 🎉 To finalize the unlock, simply connect your phone to WiFi and then restart it. If you have any further queries or encounter any issues, do let us know, and we’ll be more than happy to assist. Enjoy your unlocked iPhone! Best regards, Charlotte

Posted 10 months ago

“Good service but high charges”

Helpful Report

Posted 10 months ago

Dear Mrs. Adejumo, Thank you for your feedback and for using expressunlocks.com to unlock your iPhone 7 from Vodafone UK. I'm glad to hear that you found our service good! I understand that the charges may seem high. Please note that we aim to provide a transparent pricing structure, which clearly outlines all costs at the checkout page. We're committed to ensuring that our customers are fully aware of the fees involved before making a purchase. If there’s anything else you need assistance with or if you have any further comments, feel free to reach out. Best regards, Charlotte

Posted 10 months ago

“First service I found on google, very quick and easy to use. All went well, the process takes a few minutes but they update you as the unlocking progresses! Good value for money to unlock a phone that can now be used on any network, very useful indeed!”

Helpful Report

Posted 10 months ago

Hi Catherine, Thank you for your positive feedback! I'm glad to hear that you found our service quick and easy to use. It's great to know that you're happy with the updates and the value for money. Enjoy using your iPhone 12 Pro on any network! Best regards, Charlotte

Posted 10 months ago

“I won’t lie didn’t expect it to work as an online service but it works amazing.”

Helpful Report

Posted 10 months ago

Hi Rewais Yousif, Thank you so much for your positive feedback! I'm thrilled to hear that you found our online service effective and that the unlock process for your iPhone 12 from Cricket USA was successful. If you have any other questions or need further assistance, feel free to reach out. Enjoy your newly unlocked phone! Best regards, Charlotte

Posted 10 months ago

“Easy to use, not quite so with understanding (I suppose I ought to have read all the small print regarding the two-stave payment) Overall a speedy service.”

Helpful Report

Posted 11 months ago

Hi Richard, Thank you for your feedback. I'm glad to hear that you found our service speedy and easy to use. I understand that the payment process might have been a bit confusing. Just to clarify, the two-step payment includes an Eligibility Check and the Unlocking Payment. These costs are clearly outlined on the checkout page prior to purchase. Congrats on your Huawei P30 Pro unlock being completed! Your unlock code is "0546901131704591". If your phone doesn't prompt for an unlocking code when you insert a non-EE sim card, you will need to proceed with a Remote USB unlock, which may involve an additional fee. If you need any further assistance or have more questions, feel free to reach out. We’re here to help! Best regards, Charlotte

Posted 11 months ago

“Quick easy and simple. A little pricey”

Helpful Report

Posted 11 months ago

Hi Shane, Thank you for your feedback! I'm glad to hear you found the process quick, easy, and simple. We strive to provide a smooth experience for all our customers. I understand that the cost might seem a bit high, but we do outline all charges upfront before you proceed with the purchase. You've successfully completed both the Eligibility Check (£11.99) and the Standard Unlock (£26), and your unlock is now complete. For future reference, all these costs are mentioned on the checkout page to ensure full transparency. If you have any further questions or need assistance with your unlock code ("1793730341486852"), please don't hesitate to reach out. Wishing you the best with your newly unlocked phone! Best regards, Charlotte

Posted 11 months ago

“Easy to use but read the information. There are TWO charges. One to check and another to actually get the code.”

Helpful Report

Posted 11 months ago

Hi C A Matchett, Thank you for using expressunlocks.com! I see that your Samsung S7 Edge has successfully been unlocked from Vodafone UK, and your unlocking code is "84828257". If your phone does not ask for an unlocking code when you insert a non-Vodafone sim card, you'll need to go through a Remote USB Unlock. This will require an additional fee, but it ensures your phone gets unlocked [Refund Policy, Section 7.4]. To proceed with the Remote USB Unlock, you can continue the process indicated in your order status. We understand that the process involves multiple steps and payments, but everything is transparently outlined on our checkout page before purchase. You have paid £11.99 for the Eligibility Check and £26 for the Standard Unlock. Please let me know if there's any other way I can assist you, and we appreciate your patience in this matter! Best regards, Charlotte from Express Unlocks

Posted 11 months ago

“I needed to unlock an iPhone for my daughter so she could have a better phone. Express unlocks.com was recommended to me and it couldn't have been easier. I'm not the best with technology but this was very straightforward and explanations of the process were given throughout. I would definitely recommend this site if you need a phone unlocked.”

Helpful Report

Posted 11 months ago

Hi Nicola Harvey, Thank you so much for your wonderful review! I'm thrilled to hear that you had a smooth and straightforward experience with us. We work hard to ensure our processes are easy to understand, even for those who may not be very tech-savvy. It's great to know that we could assist you in unlocking your daughter’s iPhone SE. If you ever need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation! Best regards, Charlotte

Posted 11 months ago

“Great. It was very quick, only an hour or so before I got my unlock code.”

Helpful Report

Posted 11 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews