expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 2,390 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 2,390 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 19th October 2025

Mirawati Smith

Leonila Barbacena

expressunlocks.com 5 star review on 8th October 2025

Besys Daniela Valdez Alvarado

expressunlocks.com 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I believe the cost to unlock a phone is excessive, it would've been easier to buy a cheap already unlocked phone, than go through this process? And the time was not immediate, it took days to unlock, and there was two fees to pay? Outrageous money grab in my opinion?”

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Posted 2 weeks ago

“Had no trouble unlocking my iphone 11. Could be a little more clear on the charges though as there is a 24 dollar charge that i thought was the whole charge then after that they hit you with an even bigger charge. so it cost me e9ighty dollars to unlock the phone when i could of got a refurbished one that was already unlocked for another 50 online.”

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Posted 2 weeks ago

“Escribo esta reseña con tres estrellas de momento ya que no tengo un resultado positivo de momento. El servicio parece serio y confío será efectivo pronto. Muy fácil de seguir los pasos. El único inconveniente es el tiempo de demora en terminar todo el proceso. Según la web puede demorarse hasta 7 días , seguro que esto tiene una explicación pero es una sorpresa cuando te aparece esto después de pagar, y por otro lado primero te pide un pago de 26,99€ y ! Sorpresa! sin avisarte o escondiendo letra pequeña te pide otro pago de 33€ más para terminar el “50% de proceso restante. ¿Porque no piden los 56,99 euros de golpe así puedo decidir si quiero o no pagar ese total! Espero el resultado…”

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Posted 2 weeks ago

Hola, gracias por sus comentarios sinceros y su paciencia. Disculpen la sorpresa: la Verificación de Elegibilidad es un servicio independiente y no reembolsable, y puede mostrar un costo adicional de desbloqueo posteriormente. Como indica nuestra Política de Reembolso: "Verificación de Elegibilidad: Estas verificaciones no son reembolsables". Además, nuestros Términos explican que "No es posible cancelar su pedido una vez pagado. Los costos de las reservas, la verificación de elegibilidad y el desbloqueo se aplican inmediatamente después de realizar el pedido". Por eso, el pago se realiza por etapas en lugar de un único pago inicial. También puedo confirmar que el estado de su pedido es "Desbloqueo Completo". Para iPhones, complete el desbloqueo conectándose a una red Wi-Fi, apagando y encendiendo el teléfono, según nuestras instrucciones: "iPhones: conectando el teléfono a una red Wi-Fi, apagando y encendiendo el teléfono". Si esto no muestra que el teléfono está desbloqueado, responda aquí y le ayudaré a solucionar el problema de inmediato. Gracias de nuevo, Charlotte.

Posted 2 weeks ago

“Took a little bit longer than expected but it worked”

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Posted 3 weeks ago

“Solo recomendaría que los pagos fueran mas fácil”

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Posted 4 weeks ago

“Took longer than I thought it would to get code and was expensive”

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Posted 1 month ago

Hi — Charlotte here. Really sorry it took longer than you expected and felt costly — I appreciate that frustration. Your order (placed 23 Sep 2025) shows Unlock Complete and your unlock code is 4411819815553484. For Non‑iPhones, please follow the email instructions and enter the code — as our Terms say, "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions." You paid £14.99 for the Eligibility Check and £30 for the Standard Unlock. Please note the Eligibility Check is non‑refundable: "Eligibility Check: These checks are non-refundable." Also, orders begin once paid: "It is not possible to cancel your order once it is paid for." If you’d like, I can walk you step‑by‑step through entering the code or troubleshoot if it isn’t accepted — reply and I’ll help get this finished.

Posted 1 month ago

“Es buena alternativa me desbloqueo operadores pero aun tengo el reporte por movistar”

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Posted 1 month ago

“Took a very long time, communicating was hard and would get the same generic message. It eventually got fixed but needed it done soon than later.”

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Posted 1 month ago

Hi — I’m really sorry this took longer than expected and that our updates felt generic. I’m glad it’s now fixed. Please note “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” and “Completion of the unlock process is made by email notification … Non‑iPhones: entering the unlocking codes provided” (Terms & Conditions). You paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — all costs are shown on the checkout page. Your order is showing Unlock Complete. To finish, insert a non‑AT&T SIM so the phone prompts for a code and enter: - NCK = 9605747907179703 - MCK = 9702647181949362 If the codes aren’t accepted or you’d like help with the steps, reply here and I’ll walk you through it. If we’ve got you fully working now, a review update would mean a lot. — Charlotte

Posted 1 month ago

“Three stars as of now because I’m not able to access the phone to make sure it is unlocked. I did receive confirmation email that it is unlocked, however the 365 day live chat support is not at all 365 days nor is it live. Quite obvious it’s a chat bot. Went multiple days without responses and even after emailing there was no direct response from a person. If the phone is unlocked and useable I will give 4 stars. Took 7 days.”

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Posted 2 months ago

Hi — I’m sorry the chat/support experience was poor and that this has been frustrating. Your order (placed 14 Aug 2025) for the iPhone 13 Pro Max on AT&T USA shows status: Unlock Complete. You’ve paid $54 for the Standard Unlock — all costs are shown on the checkout page. Please try these steps to finish: - Connect the iPhone to Wi‑Fi, then turn it off and on. As our T&Cs say: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" - If possible, insert a different (non‑AT&T) SIM to verify it accepts another network. - Or check Settings > General > About > Carrier Lock — it should show "No SIM restrictions." If it still seems locked, please reply with a screenshot of Settings > About or the exact message you see (or a short video if you see "Incompatible SIM") and I’ll escalate this immediately. I’ll also pass on your feedback about the chat so we can improve. Thanks — Charlotte

Posted 2 months ago

“Thanks responds quickly”

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Posted 2 months ago

Hi there, thanks for the kind words! I'm glad your iPhone 4S from AT&T USA is successfully unlocked and that our response was quick. Enjoy your unlocked phone, and feel free to reach out if there's anything else you need!

Posted 2 months ago

“No se me desbloqueó”

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Posted 5 months ago

Hola Joseline, veo que el estado de tu pedido indica "Desbloqueo completo". Para iPhones, asegúrate de haberte conectado a una red wifi y de haber apagado y vuelto a encender el teléfono para finalizar el proceso de desbloqueo. A veces tarda un poco después de reiniciarlo. Si sigues teniendo problemas, avísame y te ayudaremos con el proceso.

Posted 5 months ago

“I didn’t think it was going to work but it did.”

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Posted 5 months ago

Hi Candice, I'm so glad to hear that it worked for you! Thanks for giving Expressunlocks a try, and enjoy your unlocked iPhone 12 on Cricket. Have a great day!

Posted 5 months ago

“I got the unlock code but when I tried to use it it kept telling me to many attempts and I only tried it once. I still can’t get my phone unlocked”

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Posted 6 months ago

Hi Christina, I'm sorry you're having issues. Please double-check that you're entering the code exactly as provided – 43731414. Sometimes a phone’s security can trigger a "too many attempts" message even if it feels like only one try was made, and a quick restart might help clear that. Could you give that a try? If the issue persists, please let me know so our technician can see what else we can do to assist you.

Posted 6 months ago

“I’m glad the phone has been unblocked, but it took about a week to get this accomplished even tho I was promised less than 3 days.”

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Posted 7 months ago

Hi Brenda, I'm really glad your phone is now unlocked. I understand it took longer than expected—while we aim for a speedy turnaround, sometimes network processing delays push things a bit further. We truly appreciate your patience and feedback, which helps us keep improving our service. If there's anything else you'd like to share or ask, just let me know. Thanks for choosing Expressunlocks!

Posted 7 months ago

“it unlocked quick but isn’t working”

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Posted 7 months ago

Hi Dylan, I'm sorry you're still facing issues. Your order is marked as "Unlock Complete" which means the unlock was processed successfully. For iPhones, please ensure you’ve connected to WiFi and restarted your phone as per the final instructions. If you're still having trouble, please drop us a message with further details so we can work with our technician to get this sorted for you. Thanks for your patience!

Posted 7 months ago

“Service was fast and rendered well but to then be waiting 12hrs later no response from live support. Phone still isn’t unlocked and was told it was completed and cleared. $78 and nothing to gain”

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Posted 8 months ago

“I can say I certainly started off with some serious doubts about the legitimacy of this service. And it certainly didn't help when the progress bar got to 99% and just sat for a whole day with no more progress. But I can now say my Galaxy S24 was unlocked and I appreciate the work that went into this, along with timely responses from the support team. It wasn't within 30 minutes lile it says, but it was within a day. Thanks again!”

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Posted 9 months ago

Hi Neal, Thank you so much for sharing your experience! I'm glad to hear that your Galaxy S24 Ultra is now unlocked and that our support team was there to assist you. We strive to provide a timeline, but sometimes things can take a bit longer due to various factors. We really appreciate your patience and understanding throughout the process. If you have any questions or need further assistance, feel free to reach out. Enjoy your unlocked phone! Best, Charlotte

Posted 9 months ago

“Had to wait 5 days”

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Posted 10 months ago

Hi Katie, Thank you for your feedback! I understand that waiting can be frustrating. However, I'm glad to inform you that your order status shows "Unlock Complete," which means your iPhone XR from EE UK has been successfully unlocked. If there’s anything more I can help with, or if you have questions about the next steps, just let me know! Best regards, Charlotte

Posted 10 months ago

“Waste of my time, I told them my deadline, which they couldn't meet fair enough, but they then extended their original deadline and it took much longer. Too expensive. Asked for a refund before it was done because it was going to be completely useless and they denied me without hesitation. Now they're trying to offer me £10 to leave a good review and not a bad one. No thank you.”

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Posted 10 months ago

Hi Miss Surian-bailey, I'm really sorry to hear about your experience. I understand how frustrating it can be when deadlines aren’t met, especially when you’re counting on the unlock to work. I appreciate your feedback on the cost as well. Just to clarify, the payments you've made for the Eligibility Check and Unlocking Code were outlined during the checkout process, and I assure you that we do our best to keep our services transparent. Since your order status shows "Unlock Complete" and you have your unlocking codes, I would encourage you to give it a try! If you encounter any issues, we're here to help you troubleshoot them. Thanks for sharing your thoughts, and I hope your experience improves from here! Best, Charlotte

Posted 10 months ago

“The codes worked great but took a few days to come through, should have been upfront with the 2 charges.”

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Posted 10 months ago

Hi Gavin, Thank you for your feedback! I'm glad to hear that the unlocking codes worked for you. I understand that the process took a few days and that the multiple charges might have been a surprise. Just to clarify, all costs, including the £11.99 Eligibility Check and the £45 Standard Unlock, are detailed on the checkout page before you complete your purchase. We appreciate your understanding as we work to provide quality service. If you have any further questions or need assistance, feel free to reach out! Best, Charlotte

Posted 10 months ago

expressunlocks.com is rated 4.6 based on 2,390 reviews