expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.66

4.7 Rating 2,133 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.7

Based on 2,133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Found them online entered the details needed and phone was unlocked within 48 hours. However after a few hours the phone locked me out again. Expressunlocks were brilliant, kept in constant touch with me. They couldn't find a fault with the unlock so asked for photo/video of what my phone was displaying. To cut the story short, they identified the issue as a Sim issue and my network provider later confirmed the Sim had failed and sent a replacement next day and all worked. Great customer care, and a service delivered for a reasonable price. Would happily recommend them to others.”

Helpful Report

Posted 4 days ago

Hi — Charlotte from Expressunlocks here. Thanks for your review. I can see you paid £14.99 for the Eligibility Check and £30 for the Standard Unlock on 30 Aug 2025 for a Doro Phoneeasy 612 (EE UK). As shown at checkout, all phones require an Eligibility Check first, followed by an Unlocking Payment — please note, "Eligibility Check: These checks are non‑refundable." Your order is currently "Reported as Not Unlocked, waiting customer feedback". Please reply with a short photo/video of the phone screen showing the unlock prompt (or the exact message), confirm whether you tried the code 96716858 and how many attempts remain. For non‑iPhones you need to enter the unlocking code as per our email instructions. Once we have that info we’ll investigate and advise the next steps. Thanks, Charlotte

Posted 4 days ago

“The process is pretty straightforward online as long as you are prepared fopr the seprate eligibility check fee and then a further unlock fee. On on older O2 Samsung phone it took 6 days to get the unlock code, although it was only an hour or so for a different Google phone on EE. They had to go to Samsung for the code. The progress is updated but I doubt the predicted time taken is ever very accurate. It worked, which is the manin thing, and the comms were pretty good.”

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Posted 1 month ago

Hi there, thanks for taking the time to share your experience! I'm really pleased to hear that your phone eventually unlocked and that our communications kept you informed. We appreciate your feedback on the timing estimates—we're always looking for ways to improve our process. Thanks again for choosing Expressunlocks, and if you have any further questions or need assistance in the future, feel free to reach out!

Posted 1 month ago

“Skeptical at first because of e-sim, thought I threw away money, but it worked , unlocked and go carrier of my choice now”

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Posted 1 month ago

Hi there, thanks for sharing your experience! I’m really glad to hear that despite your initial skepticism with the e-sim, you got your iPhone 15 unlocked and can now choose the carrier that suits you best. Enjoy your new freedom and thanks for choosing Expressunlocks! Have a great day.

Posted 1 month ago

“Everything was straightforward and easy to understand. The only problem is that the 2nd charge was not explicit at the beginning not once authorisation was established.”

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Posted 1 month ago

Hi there, thanks for the positive feedback! I’m glad you found the process easy. I understand your concern about the second payment, but all costs—including the unlock fee—are outlined on the checkout page before purchase. If you have any questions or need further assistance, please let me know!

Posted 1 month ago

“Really good service, though it's not clear on how long the process takes. But overall good service, would recommend to others”

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Posted 1 month ago

Hi there, thanks so much for your feedback and recommendation! We really appreciate it. I understand that unlocking times can sometimes be a bit unclear—while we strive to deliver as swiftly as possible, the process can vary depending on the network and the eligibility check results. All expected timeframes are outlined on our checkout page, but I'll pass along your feedback so we can make things even clearer in the future. Thanks again for your kind words and if you have any more questions, please let us know!

Posted 1 month ago

“Was confused by the pricing structure. Once 1st payment was made you then had to do another payment to continue. The process is slow and took nearly a week for the unlock code to come through. Saying that it all worked out well in the end”

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Posted 1 month ago

Hi Karen, thank you for your feedback. I understand the process may seem a bit confusing—every unlock starts with an Eligibility Check (which cost £11.99) before moving on to the unlock payment (£26). These costs are clearly outlined on the checkout page to ensure transparency. I'm sorry the wait was longer than expected, but I'm glad everything worked out in the end. Your feedback helps us improve, and we appreciate you choosing Expressunlocks.

Posted 1 month ago

“If your looking to get your phone unlocked from any carrier, expressunlocks can get it done. Fast,easy, and your ready to go. So yes, I highly recommend them to do your phone.”

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Posted 2 months ago

Hi Sean, thanks for reaching out. I see that your order is marked as "Unlock Complete" and you've successfully paid $28.99 for the Eligibility Check and $50.00 for the Standard Unlock. We use two payments because all phones require an eligibility check first, followed by the unlocking payment, and these costs are clearly outlined on the checkout page prior to purchase. Let me know if you have any other questions—we’re here to help!

Posted 2 months ago

“Not gone lie it was touch and go at first and I ended up paying full price and it took over a month but once it finally went through I’m very happy with my results”

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Posted 2 months ago

Hi Robert, thanks for sharing your experience. I’m sorry for the delay you experienced, but I'm really pleased to hear that you’re happy with your iPhone 16 Plus unlock in the end. We appreciate your patience throughout the process and hope to serve you even better in the future.

Posted 2 months ago

Hi Robert, thanks for sharing your experience. I’m sorry for the delay you experienced, but I'm really pleased to hear that you’re happy with your iPhone 16 Plus unlock in the end and thanks for placing trust in us as I realise the multiple payments you had to make may have created doubt in your mind. We appreciate your patience throughout the process and hope to serve you even better in the future.

Posted 2 months ago

Hi Robert, thanks for sharing your experience. I’m sorry for the delay you experienced, but I'm really pleased to hear that you’re happy with your iPhone 16 Plus unlock in the end and thanks for trusting us - I realise the multiple payments you had to make may have created doubt in your mind. We appreciate your patience throughout the process and hope to serve you even better in the future.

Posted 2 months ago

“Muy puntual, con el proceso”

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Posted 2 months ago

Hola María, ¡gracias por tus comentarios! Me alegra saber que nuestro proceso fue puntual. El desbloqueo de tu Samsung Galaxy S24 Ultra de AT&T USA está completo, con los pagos de la Verificación de Elegibilidad ($24.99) y el Desbloqueo Estándar ($106) claramente detallados al finalizar la compra. ¡Disfruta de tu teléfono desbloqueado y avísanos si necesitas más ayuda!

Posted 2 months ago

“Thanks to this site, I'm able to easily unlock my device. I wasn't too sure about the process, however the site explicitly outlines the process and what is expected to ensure that the unlock is complete. Overall, I spent about 30 minutes unlocking my device and reading through the resources sent over to ensure all my questions were answered.”

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Posted 3 months ago

Hi Romana, thank you for your wonderful review! I'm really happy to hear that our outlined process made it easy for you to unlock your iPhone 13 Pro Max. We're proud that we could provide clear resources and that you felt supported throughout the process. If you ever have more questions or need further assistance, please don’t hesitate to reach out. Enjoy your unlocked device!

Posted 3 months ago

“The instructions were very easy to carry out and all completed wihin a reasonable time frame. It was also a learning experience as I was unaware that Samsung's databases of A3's had to be trawled through. The reset numbers given worked first time when given. I will use the service again should I need to.”

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Posted 3 months ago

Hi I Scott, thanks for the great review! I'm really glad the instructions were clear, everything went smoothly, and those reset numbers worked perfectly for your Galaxy A3. It's always a pleasure to hear that our service not only meets but also exceeds expectations. We look forward to helping you again in the future if needed. Have a fantastic day!

Posted 3 months ago

“Was somewhat quick and easy to do and unlocked my phone for me”

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Posted 3 months ago

Hi Nikia, thanks so much for sharing your feedback! I'm really glad to hear that the process was quick and easy and that your Samsung Galaxy S20 FE 5G is now unlocked with your provided codes (NCK=0796285724713824, MCK=5758042053151839). If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your unlocked phone!

Posted 3 months ago

“This was the first option when searching for a phone unlocking service. I did not realise the £11.99 was only for part of the process and that another £45 would be required for unlocking ths phone. It took some time, almost 24 hours, before the phone got unlocked. All and all it is a good service and did deliver. Only reason for not giving 5 stars is due to the cost and time.”

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Posted 3 months ago

Hi C Roets, thanks for sharing your feedback. I’m glad we could unlock your Galaxy S20 FE successfully. I understand the additional payment can be a surprise; our process includes both an eligibility check (£11.99) and an unlocking fee (£45), all clearly outlined on the checkout page. We appreciate your patience with the process time and will use your feedback to improve. Thanks for choosing ExpressUnlocks!

Posted 3 months ago

“Process was easy as explained and it didn’t take a long time to unlock my device, definitely my go to from now on!”

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Posted 3 months ago

Hi Sheldon, thank you for the awesome feedback! I'm delighted to hear our process was straightforward and quick for you. We appreciate your trust and look forward to keeping you unlocked for any future needs!

Posted 3 months ago

“I was able to get my phone unlocked and not pay that much, it was unlocked in a decent amount of time”

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Posted 4 months ago

Hi Alexis Rodriguez, I'm so glad to hear that your iPhone 12 Mini was unlocked quickly and at a great price! Your positive feedback means a lot to us, and we're here if you have any more questions or need further assistance in the future. Enjoy your phone!

Posted 4 months ago

“Noy cheap, but very efficient.”

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Posted 4 months ago

Hi Pjf Reed, thanks for leaving your feedback. We know our service isn’t the cheapest, but we’re glad you found it efficient. Your unlock for the iPhone 11 Pro Max from AT&T USA is now complete, and we detail all costs (Eligibility and Standard Unlock) upfront so there are no surprises. We really appreciate your business!

Posted 4 months ago

“The phone was unlocked and worked when other sim was put in the phone and entered the unlock code provided.”

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Posted 4 months ago

Hi Samantha, I'm really happy to hear that your ZTE Blade A3 SE is unlocked and working with Telstra! It looks like your Eligibility Check and Standard Unlock payments were processed correctly, and the unlock code (5420006947342542) did the trick. Thanks so much for sharing your positive experience, and if you have any other questions or need further assistance, feel free to reach out!

Posted 4 months ago

“At first I was very skeptical about this and I was impatient but after waiting for a while like I was instructed I received the unlock code and I can't be anymore happier thanks expressunlock.”

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Posted 4 months ago

Hi Michael, thanks for sharing your experience! I'm really glad we could turn things around for you and that you're happy with your unlock code. Enjoy using your Samsung S8! If you need any further help, please feel free to reach out.

Posted 4 months ago

“Good service and quick timing.. Great value for money..”

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Posted 4 months ago

Hi Mr Ferreira, thanks for your feedback! We're delighted to hear that you found our service quick and the value great. Enjoy your Galaxy S21 5G, and don't hesitate to get in touch if you need any further assistance. Have a fantastic day!

Posted 4 months ago

“Got the job done- was just confusing having to go thru so many procedures and payments.”

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Posted 4 months ago

Hi Carole, thanks for your feedback and we're glad your iPhone 12 Mini is now unlocked! We understand it felt like there were several steps – our process requires a Network Check, an Eligibility Check, and then the unlocking payment, all clearly outlined on our checkout page. We appreciate your input and are always looking for ways to simplify our procedures. Thanks for choosing Expressunlocks!

Posted 4 months ago

expressunlocks.com is rated 4.7 based on 2,133 reviews