Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.65

“The unlock took longer than expected but once the code was received the process was literally to clicks for me. I didn't rate it as five stars because of the wait. Upon payment I was notified it would take 48hrs.”

Helpful Report

Posted 9 months ago

Hi Dwayne Cenac, Thank you for sharing your experience! I'm glad to hear that once you received your unlock code, the process went smoothly for you. I understand that the wait was longer than expected, and I apologize for any inconvenience that caused. We strive to provide accurate timeframes, but sometimes delays occur due to factors beyond our control. Your feedback is valuable, and we’ll continue to work on improving our service. If you have any further questions or need assistance, feel free to reach out. We’re here to help! Best regards, Charlotte

Posted 9 months ago

“Super fast service unlocking my phone, zero complaints about the service. It would help however if your pricing were clearer from the get-go as I did not expect to have to make two payments for this (one for the eligibility check and another for unlocking). Please make that clear on your website.”

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Posted 9 months ago

Hi Diana Marian, Thank you for your feedback! I’m glad to hear that you experienced a super-fast unlocking service. I completely understand your concern regarding the clarity of our pricing. Just to clarify, the two payments—one for the Eligibility Check (€13.49) and the other for the Standard Unlock (€33)—are necessary steps in the process, as outlined on the checkout page before purchase. Your feedback is invaluable, and we will certainly take it into account to improve the information provided. If you have any other questions or need assistance, please feel free to reach out! Best regards!

Posted 9 months ago

“It was fairly easy to unlock my phone it didn’t work first time but eventually got it to work”

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Posted 9 months ago

Hi Ken, Thank you for your review! I’m glad to hear that you found the unlocking process fairly easy, even if it took a couple of tries. It's not uncommon for the first attempt to not go smoothly. If you have any more questions or need assistance with anything else, please feel free to reach out. We're here to help! Best, Charlotte

Posted 9 months ago

“I took a long while but they kept me informed of what was happening. Customer service is good”

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Posted 9 months ago

Hi Eilymar, Thank you so much for your kind words! We're thrilled to hear that our customer service kept you informed throughout the process. If you have any further questions or need assistance with your iPhone XR unlock, feel free to reach out. We're here to help! Best, Charlotte

Posted 9 months ago

“I used this service for the first time to unlock my iphone 12 and switch phone service provider sim card from old phone to “newer” one. I paid up the upfront fee to verify eligibility and was surprised by the additional fee required afterwards. After paying the additional fee you get like a countdown % completion which was initially slow due to weekend but then was rapidly completed between Monday and Tuesday. The process was very simple and prevented me having to get in the car and deal with this at the phone service provider store or at a third party phone/electronics service both. My only reason for the 4 stars and not 5 stars is that total cost for eligibility and complete unlock should be disclosed upfront. The process was actually completed in 2 days, which was actually faster than the 3 days estimate. I included the photo at 0% completion from Day 0 (July 11) and the email notification of completed unlock on Day 2 (July 13) which was actually exciting. After that just inserted SIM card and everything worked perfectly.”

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Posted 9 months ago

Hi Carlos, Thank you for sharing your experience! We're thrilled to hear that the unlocking process for your iPhone 12 was smooth and completed even faster than expected. Your feedback about the disclosure of costs is valuable, and we always strive to be as transparent as possible. If you have any more questions or need assistance as you switch to your new service provider, please don't hesitate to reach out. We're here to help! Best, Charlotte

Posted 9 months ago

“I managed to unlock my iPhone SE. The instructions were very clear and easy to follow and the steps involved in the pre checks were very clear. A very quick and easy service with a follow up email stating clearly how to check if the unlock has been successful.”

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Posted 9 months ago

Hi Deirdre, Thank you so much for your wonderful feedback! I'm thrilled to hear that your iPhone SE was successfully unlocked and that you found our instructions clear and easy to follow. Your satisfaction means a lot to us, and we’re always here to help if you have any further questions or need assistance in the future. Enjoy your unlocked phone! Best, Charlotte

Posted 9 months ago

“Expressunlocks.com did what they said they would do and unlocked my son's pay as you go phone from the old network provider which allowed me to port his number over to my new network provider. It took a few days because they had to contact the manufacturer of the phone for the unlock codes but they got the job done. I deduct 1 star because the email sent regarding the unlock sequence for the phone was quite confusing for a lay person. Otherwise they are quick to answer queries and help if they can.”

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Posted 9 months ago

Hi Karl, Thank you for your review! I'm glad to hear we were able to unlock your son's phone and that you could successfully port the number over to your new provider. I appreciate your feedback about the unlocking instructions being a bit confusing; we always strive to improve our communications, and your input is valuable. If you have any questions about the unlock sequence or anything else, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 9 months ago

“Very quick process, fairly expensive but it worked remotely.”

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Posted 9 months ago

Hi Elliott, Thank you for your feedback! I'm glad to hear that the unlocking process worked well for you. While I understand it can feel a bit pricey, we strive to provide effective and secure unlocking services. If you have any questions or need assistance with anything else, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 9 months ago

“I’m pleased with the quick service. The process was straightforward:)”

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Posted 9 months ago

Hi Joel, Thank you so much for your kind words! We're thrilled to hear that you found our service quick and the process straightforward. If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked iPhone 11 Pro Max! Best, Charlotte

Posted 9 months ago

“Speedy efficient service. Wish I’d just trusted these folk straight away instead of wasting an afternoon . Phone unlocked in less than 30 mins, with plenty updates to let you know what was happening.”

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Posted 9 months ago

Hi Irene, Thank you so much for your feedback! We're thrilled to hear that your Samsung Galaxy J3 was unlocked so quickly and that you appreciated the updates throughout the process. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best wishes, Charlotte

Posted 9 months ago

“Had to unlock phone and needed some help so we choose expressunlocks. Simple instructions to follow. Ended up costing more than we thought it would but so glad to get resolved. Responded well to questions and emails thought it might have taken 10 days originally forecast but thankfully fully recovered and working in 4 days. Thank you”

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Posted 9 months ago

Hi Debbie, Thank you for your kind words! I'm so glad to hear that you found our instructions simple to follow and that your Samsung Galaxy S10 is now working. It's great to know we were able to assist you promptly and that the process was resolved faster than expected. Regarding the costs, I understand it can feel like a lot. Just to clarify, the charges for the eligibility check and unlocking were outlined on the checkout page before you completed your order. All our unlocks do require the eligibility check first, followed by the unlocking payment, which ensures everything is in order. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best, Charlotte

Posted 9 months ago

“Quick service. Very impressed”

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Posted 9 months ago

Hi Kimberley, Thank you so much for your kind words! We're thrilled to hear you were impressed with our quick service. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked iPhone 11! Best, Charlotte

Posted 9 months ago

“Was very easy and quick to do would highly recommend”

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Posted 10 months ago

Hi Lawrence, Thank you so much for your positive feedback! We're thrilled to hear that the unlocking process for your iPhone 13 was quick and easy. Your satisfaction means a lot to us, and your recommendation is greatly appreciated! If you have any further questions or need assistance, don't hesitate to reach out. Enjoy your unlocked phone! Best regards, Charlotte

Posted 10 months ago

“Really good solution, everything in remote and follow the instructions and finally mi iphone 13 pro is working from any company”

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Posted 10 months ago

Hi Luis! Thank you for your wonderful feedback! 🎉 We're thrilled to hear that your iPhone 13 Pro is now working with any company. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your unlocked phone! Best, Charlotte

Posted 10 months ago

“Quick and easy process, it took 15 minutes to have everything processed and the phone unlocked. Total cost for eligibility checks and unlocking was £37.99.”

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Posted 10 months ago

Hi Megan, Thank you for your review! I'm thrilled to hear that the process was quick and that your iPhone 11 has been unlocked successfully. Just to confirm, your total payment of £37.99 includes the Eligibility Check (£11.99) and the Standard Unlock (£26), all outlined clearly on the checkout page. If you need any further assistance or have questions about using your unlocked phone, feel free to reach out. Enjoy using your unlocked device with any network! Best regards!

Posted 10 months ago

“Would have liked more detailed information during the process. Other than that, I am very pleased with expressunlocks.com. Won’t hesitate to use expressunlocks again or referrer other people to use the website. 4 stars!”

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Posted 10 months ago

Hi Lawrence, Thank you so much for your positive feedback! We're glad to hear that you're pleased with our service and that you would consider using expressunlocks.com again. I appreciate your suggestion for more detailed information throughout the process. We’re constantly working to improve our communication, and your feedback helps us with that. If you have any specific questions or need further assistance in the future, feel free to reach out. Thanks again for your support, and happy unlocking! Best, Charlotte

Posted 10 months ago

“The service itself is very good but I was not impressed at having paid £11:99 for the unlock service, to then be told that that money had just funded the checks to see whether my phone could be unlocked and I now needed to pay a further £26 to get the unlock codes. This is duplicitous at best and needs reporting . Beyond that the service works but needs to be advertised as the £38 approx that it is. Leaves a bad taste I’m afraid. Wish I had read the reviews first and I would have used someone else as I don’t like false advertising or feeling cheated.”

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Posted 10 months ago

Hi Tracy, Thank you for sharing your feedback! I completely understand your concerns regarding the payment structure. Just to clarify, the initial £11.99 was for the Eligibility Check, which confirms whether your device qualifies for unlocking. The additional £26 is for the Unlocking Payment itself, and both costs are clearly listed on the checkout page prior to the purchase. It's great to hear that the service worked for you, and I appreciate your honesty. Your experience is valuable to us, and we’re always working to improve our communication. If you have any further questions or need assistance with your unlocking process, please feel free to reach out! Best, Charlotte

Posted 10 months ago

“Very fast process, decent and competitive price. The process was very easy! Thanks”

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Posted 10 months ago

Hi Hayley, Thank you so much for your positive feedback! We're thrilled to hear that you found our process fast and easy. If you have any further questions or need assistance with anything else, feel free to reach out. We're here to help! Best, Charlotte

Posted 10 months ago

“Good service. Code came through quicker than anticipated. I was initially wary as first time needing to unlock a phone, but express unlocks got a code to me within 24hrs, and that was after having to contact phone manufacturer as the previous network didn't have it. Pricing could be clearer hence the star dropped, just read the terms and if happy don't hesitate to proceed as the unlock works.”

Helpful Report

Posted 10 months ago

Hi P J Midwinter, Thank you for your review! I’m so glad to hear that you received your unlock code quickly and that the process went smoothly. I understand that pricing can sometimes feel unclear, and I appreciate your feedback on this. We strive to provide as much detail as possible on the checkout page, so customers know what to expect. If you have any other questions or need further assistance with your Motorola G7 Plus, please feel free to reach out! We're here to help. Best, Charlotte

Posted 10 months ago

“The process was sharp and easy. Access to my phone was up and running in no time at all”

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Posted 10 months ago

Hi Leigh, Thank you so much for your positive feedback! We're thrilled to hear that the process was sharp and easy for you, and that you have access to your phone now. If you have any questions or need further assistance, feel free to reach out. Enjoy your unlocked Huawei P20 Pro! Best regards, Charlotte

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews