Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

“Good service , pricing could be a little clearer but at the end of the day or 5 days in this case the end result was successful and the phone is unlocked so it does what it says on the tin so to speak”

Helpful Report

Posted 3 months ago

Hi Paul Harper, Thank you so much for your feedback! I’m delighted to hear that your Samsung Galaxy A71 5G is successfully unlocked— that’s fantastic news! We always strive to be clear with our pricing, and your input helps us improve. If you have any questions or need assistance with anything else, just let me know. Enjoy using your unlocked phone! Best, Charlotte

Posted 3 months ago

“comunication was good didnt take too long and was fairly quick”

Helpful Report

Posted 3 months ago

Hi Carl Conway, Thank you so much for your review! I'm delighted to hear that you found our communication good and that the process was quick for you. We're always here to help, and if you have any questions about your unlock status or need further assistance with your Huawei P Smart Pro 2019, feel free to reach out. Enjoy your newly unlocked phone! Best, Charlotte

Posted 3 months ago

“Very helpful service, queries answered quickly and very politely. the on;y criticism is that I had no idea of the process, so an explanatory emial explaining that when the process was complete and you woud get an email tellig you this with the pac code. I bothered the assisant probably unnecessarily as I thought I had to stay connected until the end of the process.”

Helpful Report

Posted 3 months ago

Dear Mrs. Langdale-King, Thank you so much for your kind words about our service! We truly appreciate your feedback and I’m glad we could assist you. I understand that clarity on the process is important. As soon as your unlock is complete, you’ll receive an email with your unlock codes, including the PAC code. There’s no need to stay connected during the process; you can relax while we handle everything for you. If you have any more questions or need further clarification, please don’t hesitate to reach out. We’re here to help! Best regards, Charlotte

Posted 3 months ago

“Had an AT&T phone unlocked it was easy.”

Helpful Report

Posted 3 months ago

Hi Rafael, Thank you for your feedback! I’m glad to hear that your AT&T phone unlocking experience was easy. If you have any questions or need further assistance with your iPhone 12 unlock, feel free to reach out! We're here to help. Enjoy your unlocked phone! Best regards, Charlotte

Posted 3 months ago

“Worked well and kept me updated when it took slightly longer than expected. Thanks my daughter is very happy.”

Helpful Report

Posted 3 months ago

Hi Natalid, Thank you so much for your kind words! We're thrilled to hear that your unlocking experience went well and that your daughter is happy. We really appreciate your understanding regarding the timeline, and we're always here to keep you updated. If you need anything else or have further questions, don't hesitate to reach out! Best regards, Charlotte

Posted 3 months ago

“The service was excellent and seamless, making the overall experience convenient. However, I was disappointed by the pricing structure. After committing to the service, I discovered additional charges, which significantly increased the cost from the advertised £11.99 to over £35. It would be far more transparent to provide a clear price range upfront. While this pricing approach feels somewhat misleading, the convenience and quality of the service ultimately made it worthwhile.”

Helpful Report

Posted 3 months ago

Hi Miracle Eboh, Thank you for taking the time to share your feedback! I'm so glad to hear that you found our service convenient and seamless. I understand your concerns about the pricing structure. We do aim to ensure transparency, and all costs—including the necessity for an Eligibility Check and the Standard Unlocking Payment—are outlined clearly on the checkout page. I appreciate your suggestions for improvement, and I’ll ensure your comments are noted. If you have any further questions or need assistance with your unlock, please feel free to reach out. We're here to help! Best, Charlotte

Posted 3 months ago

“Everything worked well and they keep you up to date with the process which is really good! And the phone is fully unlocked as promised.”

Helpful Report

Posted 3 months ago

Hi Imran James Chaudhry! Thank you so much for your wonderful feedback! We're thrilled to hear that everything worked smoothly and that you were kept updated throughout the process. It's great to know that your iPhone XR is now fully unlocked! If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone! Best regards!

Posted 3 months ago

“Great service. Kept me up-to-date with emails on the progress. Website tracking was good and always up-to-date.”

Helpful Report

Posted 3 months ago

Hi Bethany, Thank you so much for your positive feedback! We're thrilled to hear that you found our service helpful and enjoyed the communication throughout the process. If you need any further assistance or have any questions about your unlock, feel free to reach out. Enjoy your unlocked Huawei P20 Pro! Best wishes, Charlotte

Posted 3 months ago

“No fue muy rápido pero si fue seguro el proceso gracias pude desbloquearlo 👍👍”

Helpful Report

Posted 3 months ago

¡Hola Alfredo! Gracias por tu reseña. ¡Me alegra saber que desbloqueaste con éxito tu Samsung Galaxy S22 5G! Si bien el proceso puede no haber sido tan rápido como esperabas, agradecemos tu paciencia y confianza en nuestro servicio. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono desbloqueado! 👍📱

Posted 3 months ago

“Good company to deal with but took ages to get my phone ulocked it went through various stages but got there in the end ! Customer service was excellent answering questions !”

Helpful Report

Posted 3 months ago

Hi Ian, Thank you for your feedback! I’m thrilled to hear that you found our customer service to be excellent and that your phone has finally been unlocked. We always aim to support you throughout the process. I understand that the unlocking took a while, and I appreciate your patience. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your unlocked Galaxy S23! Best, Charlotte

Posted 3 months ago

“Very good and really quick unlock perfect”

Helpful Report

Posted 3 months ago

Hi P Jones, Thank you so much for your positive feedback! We're thrilled to hear that your unlock experience was quick and perfect. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked iPhone 13 Pro! Best, Charlotte

Posted 3 months ago

“Alm worked fine. Took longer than u expected but still within timeline.”

Helpful Report

Posted 4 months ago

Hi M Freeman, Thank you for your review! I'm glad to hear that your unlock has been completed. We always aim to provide timely services, and while it may take a bit longer sometimes, we appreciate your understanding. If you have any questions about the unlocking process or need further assistance, feel free to reach out. Enjoy your unlocked Galaxy A33 5G! Best, Charlotte

Posted 4 months ago

“We bought a phone for our son for Christmas but it was locked and unable to use. We contacted our provider and told they couldn’t help us. We were really upset but after searching and looking for ways for it to be done we came across Express Unlocks. It’s was straight forward and easy to use. We were annoyed that the person we bought it from cause such a hassle but thankfully you have Express Unlocks that helped us. If we ever have any issue will 100% use them again. Thanks for saving my sons Christmas.”

Helpful Report

Posted 4 months ago

Hi Cheray, Thank you so much for your wonderful feedback! I'm really glad to hear that our service was able to help you and your son enjoy the phone this Christmas. It’s always frustrating to deal with locked devices, but we’re here to make the process as smooth as possible. If you or anyone you know needs unlocking in the future, we would love to assist again! Wishing you and your family all the best! Warm regards, Charlotte

Posted 4 months ago

“Quick and fast service. Slightly surprised by the £26 fee but I was in a rush and didn’t read properly so most likely my own fault!”

Helpful Report

Posted 4 months ago

Hi Louis, Thank you for your feedback! I'm glad to hear you found our service quick. I understand that the additional fee of £26 for the Standard Unlock might have been unexpected, but all costs are clearly outlined at checkout. If you have any questions about the process or need assistance moving forward, please feel free to ask. We're here to help! Best, Charlotte

Posted 4 months ago

“unlocked proflip5 unlock on first try It took 5 days to get code now phone works good on verizon will recommend”

Helpful Report

Posted 4 months ago

Hi Curtis Johnson, Thanks for taking the time to share your experience! We're so glad to hear that your Galaxy Z Flip5 is now working beautifully on Verizon after only a five-day wait. Your recommendation means a lot to us, and we’re thrilled that everything went smoothly for you! If you ever need assistance in the future or have any questions, feel free to reach out. Enjoy your unlocked phone! Best, Charlotte

Posted 4 months ago

“This was quick and easy. I had an iPhone that I wanted to transition to a work phone. It was a quick and easy solution. The price of nearly $80 was a surprise. However, I am glad I did it.”

Helpful Report

Posted 4 months ago

Hi David, Thank you for sharing your thoughts! I'm thrilled to hear that the unlocking process was quick and easy for you. I understand that the combined cost of $80 might have been unexpected. Just to clarify, the $24.99 for the Eligibility Check and the $54 for the Standard Unlock, as outlined during the checkout, cover the necessary steps for getting your iPhone 12 Pro Max unlocked. If you have any other questions or need further assistance, please feel free to reach out. We're here to help! Best, Charlotte

Posted 4 months ago

“Good service”

Helpful Report

Posted 4 months ago

Hi G M A Coates, Thank you for your feedback! We’re thrilled to hear that you received good service. If you have any questions about your unlock process or need further assistance, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 4 months ago

“A great unlocking service even though our case was slightly complex they kept us up to date with progress and completed within 48hrs going back to manufacture.”

Helpful Report

Posted 4 months ago

Hi Hannah, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service, especially with the timely updates during your unlocking process. We appreciate your patience with any complexities, and we're glad to hear everything was completed within 48 hours. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 4 months ago

“I paid £66 in total. I was very skeptical after reading the bad reviews on trust pilot as I had already paid for the service and I quickly tried to message the company to get a refund, however when I woke up the next morning I received an email to say that my phone has been unlocked, it is an iPhone 12 that was locked to an American network ATT , I live in the UK. The reviews on trust pilot caused me to feel a horrible amount of stress as they led me to believe I was scammed. Although I couldn’t truly afford to pay £66 I knew I had to as I had broken my other phone. People should make sure they have carefully checked they put the correct IMEI Number and everything before leaving bad reviews as this stressed me out for no reason... Thank you expressunlocks ! My iPhone 12 is now unlocked and I’m able to put my sim into it ! Very grateful , however I will admit that the pricing at each step was not clearly stated and that the pricing is high for a network unlock. Nevertheless you got the job done, thank you ! My phone was unlocked within 12 hours”

Helpful Report

Posted 4 months ago

Hi Tamerai Ebanks, Thank you for your thoughtful review! I'm so glad to hear that your iPhone 12 is now unlocked and that you were able to use your SIM in it. I completely understand the concerns you had after reading some negative reviews; it's always stressful when you’re dealing with something important like unlocking your phone. Regarding the payment process, I appreciate your feedback about the clarity of pricing. We strive to ensure all costs are clearly outlined during checkout, including the Eligibility Check and Unlocking Payment. This helps us confirm whether additional services may be needed, which can sometimes come as a surprise. If you have any further questions or need assistance, feel free to reach out! Thank you again for choosing expressunlocks, and enjoy your unlocked phone! Best regards!

Posted 4 months ago

“海外の携帯キャリアから購入したiPhoneのSIMロック解除のため利用しました。合計で一万四千円ほど支払いましたが、しっかりロック解除できました。私の場合は、6日かかりましたが、もう少し短い日数の方が多いようです。これで日本でも買ったiPhoneが使えるので嬉しいです。”

Helpful Report

Posted 4 months ago

レビューをありがとうございます、Ryota さん！iPhone のロック解除が無事に完了し、サービスにご満足いただけたとのこと、大変嬉しく思います。弊社では、このプロセスをできるだけスムーズに進めるよう努めておりますので、最終的にうまくいったことを嬉しく思います。ご質問やさらなるサポートが必要な場合は、お気軽にお問い合わせください。ロック解除された iPhone をお楽しみください！

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews