expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 2,462 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 2,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 19th October 2025

Mirawati Smith

Leonila Barbacena

expressunlocks.com 5 star review on 8th October 2025

Besys Daniela Valdez Alvarado

expressunlocks.com 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I like that the process was done thoroughly. However, I disliked the fact that it was extremely slow; customer support was quick in their responses. It may seem like a scam but it was done properly; it just took too much time. Overall, good service, just super slow process.”

Helpful Report

Posted 2 months ago

“Needed a iPad u locked that I had purchased and the unlock was completed as said”

Helpful Report

Posted 2 months ago

“Easy to understand and prompt communication”

Helpful Report

Posted 2 months ago

“Service took awhile yet I feel great with the results”

Helpful Report

Posted 2 months ago

“It took some time but it is finally unlocked. Thanks”

Helpful Report

Posted 2 months ago

“Quick and easy with no fuss, well worth the spend”

Helpful Report

Posted 2 months ago

“The service was fast and good. I just unlocked my phone. I had to pay a second time after the analysis, and got a little worried that would charge more. But that was the last one. I would give 5 stars if not for that. In the end it worked. It took 5 days but I believe it is difficult to execute this kind of unlock. Really happy with the service and happy that I could do it even being far from the country! I recommend since it worked for me in an emergency like this.”

Helpful Report

Posted 2 months ago

“It took a while but finally it is finally unlocked”

Helpful Report

Posted 2 months ago

“Process was very easy. Took a little longer than expected and there was an additional charge after the initial scan to validate that should have been disclosed upfront. Other than that, no problems.”

Helpful Report

Posted 2 months ago

Hi — thanks for the feedback, and I’m glad the process was easy overall. I’m sorry it took longer than you expected and that the extra validation charge wasn’t clearer. A couple of points from our terms to explain why that can happen: - “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” - “'Pre-orders' also referred to as 'Eligibility Checks' are not covered by our money back guarantee... If you decide not to proceed with the unlocking payment, we cannot refund the cost of the Eligibility Checks, as we have already performed the service.” - Also, “There may be an additional price to pay for the sim unlock itself, this will be stated on your order summary page prior to purchase.” Your order status shows Unlock Complete and your Samsung Galaxy S23 Ultra for AT&T USA was unlocked — your codes are NCK=0625702813613170 and MCK=9630857424752862. For non-iPhones you just insert the incompatible SIM and enter the codes when prompted. If you’d like, I can walk you through the steps or pass your feedback on to make pricing clearer — just tell me how I can help.

Posted 2 months ago

“Customer service was very helpful in the unlock process by monitoring and providing progress updates.”

Helpful Report

Posted 2 months ago

Hi — thanks so much for the lovely feedback! Glad our team could help. Your order (placed 18 Sep 2025) shows "Unlock Complete." To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still isn’t working, reply here and we’ll get a technician to check it for you. — Charlotte

Posted 2 months ago

“Found them online entered the details needed and phone was unlocked within 48 hours. However after a few hours the phone locked me out again. Expressunlocks were brilliant, kept in constant touch with me. They couldn't find a fault with the unlock so asked for photo/video of what my phone was displaying. To cut the story short, they identified the issue as a Sim issue and my network provider later confirmed the Sim had failed and sent a replacement next day and all worked. Great customer care, and a service delivered for a reasonable price. Would happily recommend them to others.”

Helpful Report

Posted 3 months ago

Hi — Charlotte from Expressunlocks here. Thanks for your review. I can see you paid £14.99 for the Eligibility Check and £30 for the Standard Unlock on 30 Aug 2025 for a Doro Phoneeasy 612 (EE UK). As shown at checkout, all phones require an Eligibility Check first, followed by an Unlocking Payment — please note, "Eligibility Check: These checks are non‑refundable." Your order is currently "Reported as Not Unlocked, waiting customer feedback". Please reply with a short photo/video of the phone screen showing the unlock prompt (or the exact message), confirm whether you tried the code 96716858 and how many attempts remain. For non‑iPhones you need to enter the unlocking code as per our email instructions. Once we have that info we’ll investigate and advise the next steps. Thanks, Charlotte

Posted 3 months ago

“The process is pretty straightforward online as long as you are prepared fopr the seprate eligibility check fee and then a further unlock fee. On on older O2 Samsung phone it took 6 days to get the unlock code, although it was only an hour or so for a different Google phone on EE. They had to go to Samsung for the code. The progress is updated but I doubt the predicted time taken is ever very accurate. It worked, which is the manin thing, and the comms were pretty good.”

Helpful Report

Posted 4 months ago

Hi there, thanks for taking the time to share your experience! I'm really pleased to hear that your phone eventually unlocked and that our communications kept you informed. We appreciate your feedback on the timing estimates—we're always looking for ways to improve our process. Thanks again for choosing Expressunlocks, and if you have any further questions or need assistance in the future, feel free to reach out!

Posted 4 months ago

“Skeptical at first because of e-sim, thought I threw away money, but it worked , unlocked and go carrier of my choice now”

Helpful Report

Posted 4 months ago

Hi there, thanks for sharing your experience! I’m really glad to hear that despite your initial skepticism with the e-sim, you got your iPhone 15 unlocked and can now choose the carrier that suits you best. Enjoy your new freedom and thanks for choosing Expressunlocks! Have a great day.

Posted 4 months ago

“Everything was straightforward and easy to understand. The only problem is that the 2nd charge was not explicit at the beginning not once authorisation was established.”

Helpful Report

Posted 4 months ago

Hi there, thanks for the positive feedback! I’m glad you found the process easy. I understand your concern about the second payment, but all costs—including the unlock fee—are outlined on the checkout page before purchase. If you have any questions or need further assistance, please let me know!

Posted 4 months ago

“Really good service, though it's not clear on how long the process takes. But overall good service, would recommend to others”

Helpful Report

Posted 4 months ago

Hi there, thanks so much for your feedback and recommendation! We really appreciate it. I understand that unlocking times can sometimes be a bit unclear—while we strive to deliver as swiftly as possible, the process can vary depending on the network and the eligibility check results. All expected timeframes are outlined on our checkout page, but I'll pass along your feedback so we can make things even clearer in the future. Thanks again for your kind words and if you have any more questions, please let us know!

Posted 4 months ago

“Was confused by the pricing structure. Once 1st payment was made you then had to do another payment to continue. The process is slow and took nearly a week for the unlock code to come through. Saying that it all worked out well in the end”

Helpful Report

Posted 4 months ago

Hi Karen, thank you for your feedback. I understand the process may seem a bit confusing—every unlock starts with an Eligibility Check (which cost £11.99) before moving on to the unlock payment (£26). These costs are clearly outlined on the checkout page to ensure transparency. I'm sorry the wait was longer than expected, but I'm glad everything worked out in the end. Your feedback helps us improve, and we appreciate you choosing Expressunlocks.

Posted 4 months ago

“If your looking to get your phone unlocked from any carrier, expressunlocks can get it done. Fast,easy, and your ready to go. So yes, I highly recommend them to do your phone.”

Helpful Report

Posted 5 months ago

Hi Sean, thanks for reaching out. I see that your order is marked as "Unlock Complete" and you've successfully paid $28.99 for the Eligibility Check and $50.00 for the Standard Unlock. We use two payments because all phones require an eligibility check first, followed by the unlocking payment, and these costs are clearly outlined on the checkout page prior to purchase. Let me know if you have any other questions—we’re here to help!

Posted 5 months ago

“Not gone lie it was touch and go at first and I ended up paying full price and it took over a month but once it finally went through I’m very happy with my results”

Helpful Report

Posted 5 months ago

Hi Robert, thanks for sharing your experience. I’m sorry for the delay you experienced, but I'm really pleased to hear that you’re happy with your iPhone 16 Plus unlock in the end. We appreciate your patience throughout the process and hope to serve you even better in the future.

Posted 5 months ago

Hi Robert, thanks for sharing your experience. I’m sorry for the delay you experienced, but I'm really pleased to hear that you’re happy with your iPhone 16 Plus unlock in the end and thanks for placing trust in us as I realise the multiple payments you had to make may have created doubt in your mind. We appreciate your patience throughout the process and hope to serve you even better in the future.

Posted 5 months ago

Hi Robert, thanks for sharing your experience. I’m sorry for the delay you experienced, but I'm really pleased to hear that you’re happy with your iPhone 16 Plus unlock in the end and thanks for trusting us - I realise the multiple payments you had to make may have created doubt in your mind. We appreciate your patience throughout the process and hope to serve you even better in the future.

Posted 5 months ago

“Muy puntual, con el proceso”

Helpful Report

Posted 5 months ago

Hola María, ¡gracias por tus comentarios! Me alegra saber que nuestro proceso fue puntual. El desbloqueo de tu Samsung Galaxy S24 Ultra de AT&T USA está completo, con los pagos de la Verificación de Elegibilidad ($24.99) y el Desbloqueo Estándar ($106) claramente detallados al finalizar la compra. ¡Disfruta de tu teléfono desbloqueado y avísanos si necesitas más ayuda!

Posted 5 months ago

“Thanks to this site, I'm able to easily unlock my device. I wasn't too sure about the process, however the site explicitly outlines the process and what is expected to ensure that the unlock is complete. Overall, I spent about 30 minutes unlocking my device and reading through the resources sent over to ensure all my questions were answered.”

Helpful Report

Posted 6 months ago

Hi Romana, thank you for your wonderful review! I'm really happy to hear that our outlined process made it easy for you to unlock your iPhone 13 Pro Max. We're proud that we could provide clear resources and that you felt supported throughout the process. If you ever have more questions or need further assistance, please don’t hesitate to reach out. Enjoy your unlocked device!

Posted 6 months ago

expressunlocks.com is rated 4.6 based on 2,462 reviews