expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.65

4.7 Rating 2,001 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.7

Based on 2,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After searching through a couple of sites for unlocking my Huawei, there were cheaper options but I liked that express unlocks, splits the payment into two sections. This allows them to check for eligibility before spending a larger sum of money, this process was super fast. You then move on to getting the unlock codes, firstly they approached ee directly for us, with an estimated time frame of 1 hour, although this was unsuccessful they were much quicker than the hour time frame. After that they approach the manufacturer with an estimated time frame of up to 10 days which I cant lie was a little bit disappointing, however less than 24 hours later and I successfully have my unlock codes. Top site!”

Helpful Report

Posted 3 months ago

Hi Dean, thank you so much for sharing your experience! I'm really glad you appreciated our two-step payment process and quick eligibility check—it's designed to give our customers peace of mind before committing to the full unlock. It’s great to hear that, despite the estimated timeframes, your unlock codes were delivered well ahead of schedule. Your feedback means a lot to us—thanks for choosing Express Unlocks, and enjoy your newly unlocked Huawei!

Posted 3 months ago

“Express unlocks is a solid service. It did the job and I am happy with the results, but the pricing is not clear and the conditions for premium service are also not clear. I had my doubts at several points in the unlocking process. In the end, I am able to activate my phone with any carrier, so I don’t think I can complain.”

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Posted 3 months ago

Hi Alexander, thanks for sharing your experience. I'm really glad your phone activated successfully. We do list all costs and any premium service details on the checkout page, but I understand it can sometimes feel a bit unclear. Your feedback is valuable, and I'll be sure to pass it on so we can improve our communication. Thanks again for choosing ExpressUnlocks!

Posted 3 months ago

“Efficient, great communication, and fast. Highly recommend”

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Posted 4 months ago

Hi Rebecca, thanks so much for your kind words! We're thrilled you had a great experience with our fast service and clear communication. Enjoy your unlocked iPhone 16 Plus and don't hesitate to reach out if you need anything else. Thanks again!

Posted 3 months ago

“Great service and very fast at getting your phone unlocked and back in use for any phone carrier.”

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Posted 4 months ago

Hi Teresa, thank you so much for your kind words! I'm thrilled to hear we could get your phone unlocked quickly and efficiently. We truly appreciate your feedback and are always here if you need any assistance in the future. Enjoy your unlocked iPhone 12!

Posted 3 months ago

“Easy to use - didn't realise there was an upfront payment, then 2nd payment once the checks are done. I didn't see this information when placing the order to for the checks, but I was happy to pay the final balance. Sold the phone to a friend so not sure it it's worked yet as haven't tried the phone.”

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Posted 4 months ago

Hi Joanna Jobling, thanks for your feedback! I’m glad you found the process easy. Just to clarify, our checkout page does detail that all phones go through an Eligibility Check first (£23.99 in your case) followed by the unlock payment (£26 for the Standard Unlock). It’s great to hear you were happy to pay the final balance. When your friend gets a chance to test the phone, please let us know if you need any further assistance. We’re here to help!

Posted 3 months ago

“The experience was smooth and easy to navigate. There was no issues with getting my iPhone unlocked. I like the fact that there is a live chat available for if you do have questions or concerns. I will definitely recommend Express Unlock to others.”

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Posted 4 months ago

“Very good , thanks for unblock my cel.”

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Posted 4 months ago

“It is expensive but reliable and no hassle. I am pleased with the service.”

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Posted 4 months ago

Hi Sarah, Thank you so much for taking the time to share your thoughts! We’re delighted to hear that you found our service reliable and hassle-free. If you have any questions or need assistance as you continue the unlocking process for your iPhone 7, please don’t hesitate to reach out. We’re here to help! Best, Charlotte

Posted 4 months ago

“Works great, took a little longer than I thought it would but wasn't in a rush so this service worked great. Thanks”

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Posted 4 months ago

“Good service , pricing could be a little clearer but at the end of the day or 5 days in this case the end result was successful and the phone is unlocked so it does what it says on the tin so to speak”

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Posted 5 months ago

Hi Paul Harper, Thank you so much for your feedback! I’m delighted to hear that your Samsung Galaxy A71 5G is successfully unlocked— that’s fantastic news! We always strive to be clear with our pricing, and your input helps us improve. If you have any questions or need assistance with anything else, just let me know. Enjoy using your unlocked phone! Best, Charlotte

Posted 5 months ago

“comunication was good didnt take too long and was fairly quick”

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Posted 5 months ago

Hi Carl Conway, Thank you so much for your review! I'm delighted to hear that you found our communication good and that the process was quick for you. We're always here to help, and if you have any questions about your unlock status or need further assistance with your Huawei P Smart Pro 2019, feel free to reach out. Enjoy your newly unlocked phone! Best, Charlotte

Posted 5 months ago

“Very helpful service, queries answered quickly and very politely. the on;y criticism is that I had no idea of the process, so an explanatory emial explaining that when the process was complete and you woud get an email tellig you this with the pac code. I bothered the assisant probably unnecessarily as I thought I had to stay connected until the end of the process.”

Helpful Report

Posted 5 months ago

Dear Mrs. Langdale-King, Thank you so much for your kind words about our service! We truly appreciate your feedback and I’m glad we could assist you. I understand that clarity on the process is important. As soon as your unlock is complete, you’ll receive an email with your unlock codes, including the PAC code. There’s no need to stay connected during the process; you can relax while we handle everything for you. If you have any more questions or need further clarification, please don’t hesitate to reach out. We’re here to help! Best regards, Charlotte

Posted 5 months ago

“Had an AT&T phone unlocked it was easy.”

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Posted 5 months ago

Hi Rafael, Thank you for your feedback! I’m glad to hear that your AT&T phone unlocking experience was easy. If you have any questions or need further assistance with your iPhone 12 unlock, feel free to reach out! We're here to help. Enjoy your unlocked phone! Best regards, Charlotte

Posted 5 months ago

“Worked well and kept me updated when it took slightly longer than expected. Thanks my daughter is very happy.”

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Posted 5 months ago

Hi Natalid, Thank you so much for your kind words! We're thrilled to hear that your unlocking experience went well and that your daughter is happy. We really appreciate your understanding regarding the timeline, and we're always here to keep you updated. If you need anything else or have further questions, don't hesitate to reach out! Best regards, Charlotte

Posted 5 months ago

“The service was excellent and seamless, making the overall experience convenient. However, I was disappointed by the pricing structure. After committing to the service, I discovered additional charges, which significantly increased the cost from the advertised £11.99 to over £35. It would be far more transparent to provide a clear price range upfront. While this pricing approach feels somewhat misleading, the convenience and quality of the service ultimately made it worthwhile.”

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Posted 5 months ago

Hi Miracle Eboh, Thank you for taking the time to share your feedback! I'm so glad to hear that you found our service convenient and seamless. I understand your concerns about the pricing structure. We do aim to ensure transparency, and all costs—including the necessity for an Eligibility Check and the Standard Unlocking Payment—are outlined clearly on the checkout page. I appreciate your suggestions for improvement, and I’ll ensure your comments are noted. If you have any further questions or need assistance with your unlock, please feel free to reach out. We're here to help! Best, Charlotte

Posted 5 months ago

“Everything worked well and they keep you up to date with the process which is really good! And the phone is fully unlocked as promised.”

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Posted 5 months ago

Hi Imran James Chaudhry! Thank you so much for your wonderful feedback! We're thrilled to hear that everything worked smoothly and that you were kept updated throughout the process. It's great to know that your iPhone XR is now fully unlocked! If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone! Best regards!

Posted 5 months ago

“Great service. Kept me up-to-date with emails on the progress. Website tracking was good and always up-to-date.”

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Posted 5 months ago

Hi Bethany, Thank you so much for your positive feedback! We're thrilled to hear that you found our service helpful and enjoyed the communication throughout the process. If you need any further assistance or have any questions about your unlock, feel free to reach out. Enjoy your unlocked Huawei P20 Pro! Best wishes, Charlotte

Posted 5 months ago

“No fue muy rápido pero si fue seguro el proceso gracias pude desbloquearlo 👍👍”

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Posted 5 months ago

¡Hola Alfredo! Gracias por tu reseña. ¡Me alegra saber que desbloqueaste con éxito tu Samsung Galaxy S22 5G! Si bien el proceso puede no haber sido tan rápido como esperabas, agradecemos tu paciencia y confianza en nuestro servicio. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono desbloqueado! 👍📱

Posted 5 months ago

“Good company to deal with but took ages to get my phone ulocked it went through various stages but got there in the end ! Customer service was excellent answering questions !”

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Posted 5 months ago

Hi Ian, Thank you for your feedback! I’m thrilled to hear that you found our customer service to be excellent and that your phone has finally been unlocked. We always aim to support you throughout the process. I understand that the unlocking took a while, and I appreciate your patience. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your unlocked Galaxy S23! Best, Charlotte

Posted 5 months ago

“Very good and really quick unlock perfect”

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Posted 5 months ago

Hi P Jones, Thank you so much for your positive feedback! We're thrilled to hear that your unlock experience was quick and perfect. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your newly unlocked iPhone 13 Pro! Best, Charlotte

Posted 5 months ago

expressunlocks.com is rated 4.7 based on 2,001 reviews