Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.66

“No me desbloquearon el dispositivo y no me quieren hacer un reembolso”

Posted 1 day ago

Hola, soy Charlotte. Veo que tu pedido (iPhone 16 Pro Max Desert de 256 GB, red de Estados Unidos) se realizó el 7 de septiembre de 2025 y el estado indica "Desbloqueo completo". Has pagado $6.99 (Verificación de red), $28.99 (Verificación de elegibilidad) y $68 (Desbloqueo estándar). Estos costos se muestran en la página de pago. Prueba los pasos para desbloquear el iPhone: "iPhones: conectar el teléfono a la red wifi, apagarlo y encenderlo"; esto normalmente completa el desbloqueo por IMEI. También verifica si tienes un bloqueo de activación de iCloud en https://www.icloud.com/activationlock/ (si tienes un bloqueo de activación, desbloquear la tarjeta SIM no permitirá que el teléfono funcione). Si después de eso tu teléfono sigue bloqueado, dime qué ves exactamente (mensaje de error o comportamiento de la tarjeta SIM) y lo comunicaré a nuestros técnicos. Si trabajamos contigo y el código de desbloqueo falla, nuestra Política de Reembolso indica que es posible un reembolso después de que un técnico lo solucione.

Posted 1 day ago

“They are very slow at best. Was charged twice for same unlock. Poor customer service.”

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Posted 1 week ago

Hi — I’m Charlotte. I’m really sorry you’ve had a slow experience and felt our support was poor. To clarify the charges: you’ve paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — these are two separate, listed costs at checkout (Eligibility checks are non‑refundable). As our policy states: "Eligibility Check: These checks are non‑refundable." Your order status shows Unlock Complete and your codes are: NCK = 9391535738164258 MCK = 4709524964841863 Next steps (per our instructions): for non‑iPhones you should insert a non‑AT&T SIM and enter the unlocking codes when prompted — "Non‑iPhones: entering the unlocking codes provided..." If the phone doesn’t prompt for a code or the codes don’t work, reply here and I’ll escalate to our technicians and help get this finished. Again, sorry for the frustration — tell me if you want me to walk through the unlock steps with you or escalate now.

Posted 1 week ago

“Total rip off.”

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Posted 2 weeks ago

Hi — Charlotte here. Sorry you feel that way — I want to help. Your order (placed Aug 9, 2025) shows as "Unlock Complete" and the codes are: NCK=4647495285740620 MCK=7139684615931519. To finish the unlock, insert a non-AT&T SIM and enter the code when prompted — as our terms say, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." You’ve paid $24.99 for the Eligibility Check and $106 for the Standard Unlock; those costs are shown on the checkout page and are standard for this process. If the phone doesn’t prompt for a code or the code won’t work, reply here and I’ll walk you through troubleshooting. If we work with you and the code still can’t be made to work, our Refund Policy states: "Incorrect Unlocking Code: If, having worked with our technician to get the code to work, and we cannot get the code to work, you'll be refunded." Tell me what happens when you insert the new SIM and I’ll assist.

Posted 2 weeks ago

“A complete fraud. Price deceptive and unlocking process impossible to follow”

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Posted 1 month ago

Hi there, I'm sorry you're feeling this way. I can confirm that your Galaxy Z Fold5 has been successfully unlocked for AT&T USA using the codes we provided (NCK=8640802536297519 and MCK=6849526039481425). All costs, including the $24.99 eligibility check and $106 unlocking fee, were clearly outlined on the checkout page as part of our standard process. If you’re experiencing any confusion with the unlocking instructions, I'd be happy to help clarify so you can fully enjoy your unlocked phone.

Posted 1 month ago

“DO NOT USE THIS "COMPANY!" It is a complete scam. All you need to do is contact your cellular service provider if you purchased the phone from them. If you still are making payments on the phone, you will need to have the paid paid off and then they will unlock the phone. This company is a scam. DO NOT USE THIS COMPANY!”

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Posted 2 months ago

Hi Scott, I'm sorry to hear you're feeling this way. I can confirm that your order was processed as shown by its "Unlock Complete" status, with fees for the Eligibility Check and Standard Unlock clearly outlined on our checkout page. We do our best to offer clear info upfront so there are no surprises. If you have any questions or need further assistance with your iPhone 14 Pro unlock, please let me know—I'm here to help.

Posted 2 months ago

“I paid off my four phones with ATT and Espressunlock pops up telling me I need to run a background check to see if my phones are lost or stolen for $24.99 and $68.00 for something else. I thought this was ATT. Found out ATT new nothing about expressunlock. I was scammed out of $235.96. Tried to get my money back from ATT and my bank and couldn't. TOTAL SCAM!”

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Posted 2 months ago

Hi Barry, I can understand why you're upset. I’d like to clarify that our service is completely independent of AT&T—the charges for the eligibility check ($24.99) and the unlocking payment ($68.00) are clearly detailed on our checkout page before purchase. Your order for your iPhone 14 shows as "Unlock Complete," which means the unlock service has been successfully provided. I know this may be confusing, but all costs and steps are outlined in our terms. If you need any more help or have further questions, I'm here to assist.

Posted 2 months ago

“I’m reaching out because after numerous attempts, I noticed today that the IMEI number that I supplied is not the iPhone that was unlocked. I’ve waited over a month for this to be completed. I have been blocked from using the portal so therefore I had no choice except to come here to leave my review I would like a refund for this because clearly the IMEI number that I see is not the one that I supplied you with After me reaching out numerous times that was changed and now all of a sudden the phone it seemed to be unlocked, but it’s not and I’ve reached out numerous times to support with no reply. I supplied 2 numbers in the beginning but the phone that you are saying B was unlocked by your service was already unlocked by the carrier I paid in full for this device so technically I can’t say the service worked for my unlock”

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Posted 2 months ago

“I'm sorry but I spent 24.99, then 41.00 for nothing! It was not unlocked! I'm so upset because I borrowed the money to get a new phone. Now I've spent 100. for a phone which I cant use and I'm without a phone, I live 60 miles out of town, and no income so no money to get another phone. I was really counting on this to work. They want me to pay yet more money to try with USB. I dont have it. I feel Ive paid enough! Why should I have to pay even more to this company who probably does nothing but collect our money for really no kind of service. I'm so tired of being ripped off on the internet.”

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Posted 5 months ago

Hi Ralene, I’m really sorry to hear you're feeling this way. I completely understand how stressful it is to be without a phone, especially when money’s tight. Just to clarify, the $24.99 is for the required Eligibility Check, and the $41 went toward your Standard Unlock—both of which were mentioned before purchase. I see your order is marked "Reported as Not Unlocked, waiting customer feedback," meaning our technician is still waiting on your input to help resolve the issue. I want to work with you to find a solution without any extra cost if possible. Could you please get in touch with our support team so we can review the unlocking steps together? We're here to help and want to ensure you get a resolution as soon as possible. Thanks so much, Charlotte

Posted 5 months ago

“No se desbloqueo”

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Posted 6 months ago

Hola Hanny, lamento que sigas teniendo problemas. Nuestros registros muestran que el desbloqueo del iPhone 15 Pro Max de T‑Mobile USA está completo. Asegúrate de haber seguido las instrucciones que te enviamos por correo electrónico. A menudo, basta con conectarte a Wi‑Fi y reiniciar el teléfono para solucionar el problema. Si ya lo hiciste y sigues teniendo problemas, avísame para que podamos seguir algunos pasos para solucionarlo. ¡Estoy aquí para ayudarte!

Posted 6 months ago

Hola Hanny, lamento que sigas teniendo problemas. Nuestros registros muestran que el desbloqueo del iPhone 15 Pro Max de T‑Mobile USA está completo. Asegúrate de haber seguido las instrucciones que te enviamos por correo electrónico. A menudo, basta con conectarte a Wi‑Fi y reiniciar el teléfono para solucionar el problema. Si ya lo hiciste y sigues teniendo problemas, avísame para que podamos seguir algunos pasos para solucionarlo. ¡Estoy aquí para ayudarte!

Posted 6 months ago

“Mi iphon sige bloqueado quiero quitar el codigo del pantalla son seis digito”

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Posted 7 months ago

“it doesn't worjk”

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Posted 8 months ago

Hello Mrs. Soukotta, Thank you for your feedback! I see your order status is marked as "Unlock Complete," which means the unlocking process for your iPhone 12 Pro Max should be finalized. If you’re experiencing any issues, please double-check that the phone is connected to Wi-Fi and try restarting it, as mentioned in our unlocking instructions. If you have any specific problems, let me know and I'll do my best to help! We're here to support you through this process! Best, Charlotte

Posted 8 months ago

“Rip off. Paid $20 expecting this was all that was required. Then was required to pay $80. Then was told need to wait for 5 days to receive the codes.”

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Posted 8 months ago

Hi Michael, I’m really sorry to hear about your experience! I completely understand how frustrating it can be to encounter unexpected costs. Just to clarify, the initial payment of $24.99 was for the Eligibility Check, followed by the $60 for the Standard Unlock. All costs are outlined in detail on our checkout page to ensure transparency. Your order status indicates that your unlock is complete, and the unlock code for your Mobiwire Lite 4G is "85083917." If you have any more questions or need further assistance during the unlocking process, please don’t hesitate to reach out. Thank you for your understanding! Best, Charlotte

Posted 8 months ago

“Just call your servuce provider. They make you think you need them to unlock a phone but you don’t it’s a scam”

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Posted 8 months ago

Hi Jeffrey, Thank you for your feedback! I understand your concerns about the payment process. Just to clarify, your order status shows that your unlock request for your iPhone 13 Pro Max is complete, and you've made two payments: $24.99 for the Eligibility Check and $54 for the Standard Unlock. It's important to note that all costs were outlined on the checkout page including the need for an Eligibility Check before proceeding with the unlock. If you encountered a message asking for a Premium Service, that indicates additional requirements based on the phone's criteria. If everything looks good now, I hope you can start enjoying your unlocked phone! If you have any further questions, feel free to ask. Best, Charlotte

Posted 8 months ago

“It took over 3 week to unlock my phone. They don't reply to emails from customers. I don't recommend Express Unlock to my worst enemy. This how bad they are.”

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Posted 8 months ago

Hi Angel Rodriguez, I’m so sorry to hear about your frustrations with the unlocking process. It’s understandable to feel disappointed, especially when the timeframe extended longer than expected. Our team is committed to providing the best service possible, and we appreciate your patience. Regarding email responses, we strive to reply promptly, and we're always working on improving our communication. If you have any urgent inquiries, feel free to reach out again, and I'll make sure you get the assistance you need. I'm glad to see that your order status is "Unlock Complete," and you now have the unlock codes for your Galaxy S22 Ultra 5G: "NCK=6209490303816924 MCK=5640621439432934." If there’s anything else you need help with, please let me know! Thank you for giving us a try, and I hope your experience improves moving forward!

Posted 8 months ago

“Use this website in error, found that there was no details of the cost of unlock once you had paid to find out if you could unlock. Poor website, extortionate cost. Don't use”

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Posted 8 months ago

Hi Julie, I understand how frustrating unexpected costs can be. However, I want to assure you that all payment details are outlined on the checkout page before confirming your order. You've already completed the Eligibility Check for £11.99 and the Standard Unlock for £26, which confirms your Samsung Galaxy A20e is now unlocked with the provided code: 83818306. Thank you for your order, and I hope you'll find the unlocking process smooth from here on. If you have any questions or need further assistance, feel free to reach out! Best regards!

Posted 8 months ago

“It took days to get unlock code. And then when after 5 days of waiting, I requested a full refund. Then then didn't respond for another couple days and then finally got me a code. So request a refund and they work faster. I don't recommend.”

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Posted 8 months ago

Hi Miguel Sr, I appreciate your feedback! I understand that the wait for your unlock code felt longer than expected, and I’m sorry for any frustration that caused. The authorization process can vary, but I’m glad to see that your unlock is now complete! Please remember that our eligibility check and unlocking costs, $24.99 and $106 respectively, are clearly outlined during checkout, and each phone requires these steps to ensure everything is handled properly. If there’s anything further we can assist you with or if you have any questions about the unlocking process, feel free to ask! Thank you for your patience, and I hope you enjoy your unlocked Samsung Z Fold4! Best, Charlotte

Posted 8 months ago

“Took 7 days to get codes to unlock phone and only used service as had good reviews from 10 mins to 48hrs to get codes. Was very disappointed. Messaged 3 times to see what the hold up was and it was only on 3rd message when I explained that it was for an 80yr old woman who had now been without a phone for 7 days within 10 minutes of that message and progress still sitting at 53% did the codes miraculously appear in an email”

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Posted 8 months ago

Hi Amanda, Thank you for your feedback; I truly appreciate you sharing your experience. I’m sorry to hear about the delay you faced while unlocking your Samsung Galaxy A20e—especially considering it was for someone who needed their phone! While we strive to provide quick service, sometimes unforeseen delays can occur. It's great to hear the unlocking codes eventually arrived, and I hope the phone is now being used happily. If there's anything else you'd like to discuss or if you have further questions, feel free to reach out. We're here to help! Best, Charlotte

Posted 8 months ago

“This service was unnecessary for me as I ended up unlocking my device on my own after waiting for 24 hours and no progress. It cost me $80 and I did the job myself. I tried to get a refund when my status was at 2% unlocked but no one responded for another more than 24 hours and was told no refund because the progress was too far in but the phone was already completely unlocked and being used by me. Would not recommend, this site is a scam.”

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Posted 8 months ago

Dear Elizabeth, I’m sorry to hear about your experience. I understand how frustrating it can be when expectations aren't met, especially with a process that can feel time-consuming. I want to clarify that the costs for the Eligibility Check and Standard Unlock service are outlined at checkout for transparency. The Eligibility Check is designed to ensure your device meets the necessary criteria, and I appreciate you moving forward with unlocking it on your own. While your status shows as "Unlock Complete," which is great news—indicating that the process was indeed successful, I know the delays in communication can be concerning. I assure you, we're here to help, and your feedback is invaluable as we strive to improve our services. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you for your understanding! Best, Charlotte

Posted 8 months ago

“I'm not happy at all, I was made to pay lots of money then I was told the phone was unlocked but it wasn't, had to spend more money taking the phone back to the store.”

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Posted 8 months ago

Hi Mackson, I’m sorry to hear that you're feeling frustrated with your experience. I understand it can be disheartening when things don't go as expected. You’ve successfully completed the eligibility check and the standard unlock payment, and your order status indicates that the unlock is complete. If your iPhone 15 Pro Max isn't functioning as intended, it might require a Premium Service due to specific criteria not being met. Please check the criteria outlined on the checkout page to see if any additional requirements apply. We're here to help you through the next steps if anything is needed. Thank you for your understanding, and I hope we can improve your experience! Best, Charlotte

Posted 8 months ago

“Not honest about the cost, 11.99 initially advised as free, then 11.99, and once you commit to that, an additional 26.00. So very misleading, and it won't take an hour, at one point they quoted 5 days after waiting an hour on their app!”

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Posted 9 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews