Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.65

“very nice and easy to work with.”

Posted 1 year ago

Hi Bajram Kasami, Thank you for your feedback and for your kind words about the ease of using our service! I’m pleased to inform you that your iPhone X has successfully been unlocked from the Turk Telekom Turkey network. 🎉 To finalize the unlock, simply connect your phone to WiFi and then restart it. If you have any further queries or encounter any issues, do let us know, and we’ll be more than happy to assist. Enjoy your unlocked iPhone! Best regards, Charlotte

Posted 1 year ago

“Good service but high charges”

Helpful Report

Posted 1 year ago

Dear Mrs. Adejumo, Thank you for your feedback and for using expressunlocks.com to unlock your iPhone 7 from Vodafone UK. I'm glad to hear that you found our service good! I understand that the charges may seem high. Please note that we aim to provide a transparent pricing structure, which clearly outlines all costs at the checkout page. We're committed to ensuring that our customers are fully aware of the fees involved before making a purchase. If there’s anything else you need assistance with or if you have any further comments, feel free to reach out. Best regards, Charlotte

Posted 1 year ago

“First service I found on google, very quick and easy to use. All went well, the process takes a few minutes but they update you as the unlocking progresses! Good value for money to unlock a phone that can now be used on any network, very useful indeed!”

Helpful Report

Posted 1 year ago

Hi Catherine, Thank you for your positive feedback! I'm glad to hear that you found our service quick and easy to use. It's great to know that you're happy with the updates and the value for money. Enjoy using your iPhone 12 Pro on any network! Best regards, Charlotte

Posted 1 year ago

“I won’t lie didn’t expect it to work as an online service but it works amazing.”

Helpful Report

Posted 1 year ago

Hi Rewais Yousif, Thank you so much for your positive feedback! I'm thrilled to hear that you found our online service effective and that the unlock process for your iPhone 12 from Cricket USA was successful. If you have any other questions or need further assistance, feel free to reach out. Enjoy your newly unlocked phone! Best regards, Charlotte

Posted 1 year ago

“Easy to use, not quite so with understanding (I suppose I ought to have read all the small print regarding the two-stave payment) Overall a speedy service.”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you for your feedback. I'm glad to hear that you found our service speedy and easy to use. I understand that the payment process might have been a bit confusing. Just to clarify, the two-step payment includes an Eligibility Check and the Unlocking Payment. These costs are clearly outlined on the checkout page prior to purchase. Congrats on your Huawei P30 Pro unlock being completed! Your unlock code is "0546901131704591". If your phone doesn't prompt for an unlocking code when you insert a non-EE sim card, you will need to proceed with a Remote USB unlock, which may involve an additional fee. If you need any further assistance or have more questions, feel free to reach out. We’re here to help! Best regards, Charlotte

Posted 1 year ago

“Quick easy and simple. A little pricey”

Helpful Report

Posted 1 year ago

Hi Shane, Thank you for your feedback! I'm glad to hear you found the process quick, easy, and simple. We strive to provide a smooth experience for all our customers. I understand that the cost might seem a bit high, but we do outline all charges upfront before you proceed with the purchase. You've successfully completed both the Eligibility Check (£11.99) and the Standard Unlock (£26), and your unlock is now complete. For future reference, all these costs are mentioned on the checkout page to ensure full transparency. If you have any further questions or need assistance with your unlock code ("1793730341486852"), please don't hesitate to reach out. Wishing you the best with your newly unlocked phone! Best regards, Charlotte

Posted 1 year ago

“Easy to use but read the information. There are TWO charges. One to check and another to actually get the code.”

Helpful Report

Posted 1 year ago

Hi C A Matchett, Thank you for using expressunlocks.com! I see that your Samsung S7 Edge has successfully been unlocked from Vodafone UK, and your unlocking code is "84828257". If your phone does not ask for an unlocking code when you insert a non-Vodafone sim card, you'll need to go through a Remote USB Unlock. This will require an additional fee, but it ensures your phone gets unlocked [Refund Policy, Section 7.4]. To proceed with the Remote USB Unlock, you can continue the process indicated in your order status. We understand that the process involves multiple steps and payments, but everything is transparently outlined on our checkout page before purchase. You have paid £11.99 for the Eligibility Check and £26 for the Standard Unlock. Please let me know if there's any other way I can assist you, and we appreciate your patience in this matter! Best regards, Charlotte from Express Unlocks

Posted 1 year ago

“I needed to unlock an iPhone for my daughter so she could have a better phone. Express unlocks.com was recommended to me and it couldn't have been easier. I'm not the best with technology but this was very straightforward and explanations of the process were given throughout. I would definitely recommend this site if you need a phone unlocked.”

Helpful Report

Posted 1 year ago

Hi Nicola Harvey, Thank you so much for your wonderful review! I'm thrilled to hear that you had a smooth and straightforward experience with us. We work hard to ensure our processes are easy to understand, even for those who may not be very tech-savvy. It's great to know that we could assist you in unlocking your daughter’s iPhone SE. If you ever need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation! Best regards, Charlotte

Posted 1 year ago

“Great. It was very quick, only an hour or so before I got my unlock code.”

Helpful Report

Posted 1 year ago

“I was very happy with the service provided. Although I was unsure as to why there was an additional charge of £26.00 to unlock the phone. Thank you”

Helpful Report

Posted 1 year ago

Hello Mr. Newnham, Thank you for your positive feedback and bringing up your concern about the additional charge. I'm glad to hear you were happy with our service. Regarding the additional fee, as mentioned on our website and checkout page, the unlocking process typically involves two payments: the first for the Eligibility Check and then the Unlocking Payment. The £11.99 you paid was for the Eligibility Check to ensure your Samsung Galaxy A40 from EE UK could be unlocked. Following that, the £26 charge was for the Standard Unlock service which has successfully unlocked your phone, as your order status indicating "Unlock Complete" confirms. We strive to be transparent with our charges and regret any confusion. Your unlock codes are provided and your phone should now be ready to use on other networks. Enjoy the freedom with your unlocked device, and thank you for choosing our service! Best regards, Charlotte

Posted 1 year ago

“Although it took a while to unlock I didn't have to do much except sit here and wait for it to unlock. I am very happy that my phone is now unlocked and can use my new sim card. I'm very happy with this service.”

Helpful Report

Posted 1 year ago

Dear T Flower, We're absolutely thrilled to hear you're pleased with the unlocking service and that your Galaxy S24 Ultra is now ready to embrace your new SIM card! It means a lot that you chose ExpressUnlocks, and if you need any further assistance or have any more queries, don't hesitate to reach out. Your satisfaction and continued support are truly valued. Enjoy your newly unlocked phone freedom! Warm regards, Charlotte

Posted 1 year ago

“Alles hat gut funktioniert. Mein Telefon wurde erfolgreich entsperrt. Im ersten Teil hab ich aber leider nicht erkannt, dass weitere höhere Zusatzkosten auf mich zukommen. Ich dachte, die erste Bezahlung sei der Preis fürs entsperren. Das ist aber nur für die Prüfung. Entsperren kostet noch einmal zusätzlich. Entsperren wurde aber nach der weiteren Zahlung gut durchgeführt und hat auch wunderbar funktioniert.”

Helpful Report

Posted 1 year ago

Sehr geehrter Harald Fliesser, wir freuen uns, dass Ihr Samsung Galaxy S9 erfolgreich entsperrt wurde und Sie mit dem Ergebnis unseres Services zufrieden sind. Wir entschuldigen uns für etwaige Verwirrungen bezüglich der mit dem Entsperrungsprozess verbundenen Kosten. Zur Klarstellung: Die erste Zahlung von 26,99 € ist für die Berechtigungsprüfung, die für die Durchführung des Entsperrungsservices unerlässlich ist. Die folgende Zahlung von 56 € ist für die eigentliche Standardentsperrung des Geräts. Wir verstehen, dass dieser zweistufige Zahlungsprozess unerwartet sein kann, aber wir möchten Transparenz bei unseren Services bieten und alle Kosten auf der Checkout-Seite auflisten, bevor der Kauf getätigt wird. Indem wir die Berechtigungsprüfung von der Entsperrungszahlung trennen, stellen wir sicher, dass wir Ihr Gerät entsperren können, bevor Sie sich zu den vollen Servicekosten verpflichten. Wir hoffen, dass die reibungslose Entsperrung Ihres Telefons einen Mehrwert bietet und Ihr Erlebnis verbessert. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, Charlotte vom ExpressUnlocks-Kundenservice

Posted 1 year ago

“Good service 100% accurate working. My cell phone Samsung s24 ultra network lock.”

Helpful Report

Posted 1 year ago

Hello Muhammad Azeem, Thank you for your feedback. I'm glad to hear that you found our service to be accurate and reliable. Since your Samsung Galaxy S24 Ultra has been unlocked successfully from AT&T USA network, you should now be able to enjoy the full potential of your device with the network of your choice. If you need further assistance or have any more questions, please don't hesitate to reach out. Enjoy your newly unlocked Samsung Galaxy S24 Ultra! Best regards, Charlotte

Posted 1 year ago

“The service is pretty good, staff is supportive, even though the process for my unlock took so long, I have to say it's a nice service.”

Helpful Report

Posted 1 year ago

“The service was good as far as being straight forward and easy to understand, and saved me some hassle I would have had otherwise trying to get it unlocked, although the code said 48 hours it ended up being a lot sooner at just under 2 hours which is much appreciated Though one issue I would have is the two stages of payment without any prior warning of the price, I feel this should be made more obvious as nearly £40 in two stages feels like taking advantage to an extent.”

Helpful Report

Posted 1 year ago

Hello Kieran, Thank you for sharing your feedback! I'm delighted to hear that the unlocking service for your Samsung Galaxy S10 was swift and easy to understand, and that we could exceed your expectations by completing it in under 2 hours. Regarding your concern about the two-stage payment process, I greatly appreciate your input. I want to assure you that full transparency is a priority for us, and as mentioned on the checkout page before purchase, all customers are required to complete an Eligibility Check first, followed by an Unlocking Payment. Both costs are outlined to ensure you're fully informed prior to any commitment. We aim to deliver value and convenience with our service, and we're here to support you through every step, including the successful use of your unlock code "60263138". If there's anything additional we can do to enhance your experience or if you have further questions, please don't hesitate to reach out. Best regards, Charlotte

Posted 1 year ago

“Very fast but a bit expensive for something that seems to be a fully automatic process. It probably took around 30 mins to get my iPhone 6 unlocked from EE network. I tested it with a different operator card and everything seems to work fine. The process was very straightforward, no crashes, errors, ads or issues, email updates came as expected, the status on the tracking page was updating just fine. Definitely worth using if you have no time or desire to shop for a cheaper deal and need your phone unlocked asap but I didn’t like the fact it didn’t give me the full price straight away and forced to pay for a preliminary check while I knew the phone wasn’t stolen or locked.”

Helpful Report

Posted 1 year ago

Hello Iryna, Thank you for taking the time to provide your feedback. We're thrilled to hear your iPhone 6S was successfully unlocked from the EE UK network swiftly and that the process met your expectations in terms of efficiency. We understand your concerns about the pricing and the preliminary check. I’d like to clarify that the initial Eligibility Check payment of £23.99 and the subsequent Standard Unlock fee of £26 is part of our structured two-step process to ensure the service accuracy and eligibility of devices. Even though you were confident about the status of your phone, this step is standard practice to prevent complications during the unlocking process for all our customers. We ensure all possible costs are transparent and available on the checkout page before the purchase is made. We're glad that despite the pricing concern, you found the service worthwhile for its convenience and speed. We always strive to deliver an excellent service that matches the urgency of our customer's needs. Should you need to unlock another phone in the future or if you have any further questions, don't hesitate to reach out. We’d be happy to assist you again! Best regards, Charlotte

Posted 1 year ago

“Very quick and easy”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you so much for taking the time to leave a review. It's great to hear that you found our unlocking services quick and easy. If you have any further questions or need assistance with your iPhone 6S that was unlocked from Tesco Mobile, please feel free to reach out. We're always here to help ensure you have a positive experience. Warm regards, Charlotte

Posted 1 year ago

“Maybe my age but was a little bit complicated i kept looking at the app page to see how it was going but should have looked at my emails but it worked well”

Helpful Report

Posted 1 year ago

Hello Derick, Thank you for taking the time to leave a review. We're glad to hear that your unlock was successful, even if the process seemed a bit complicated. Don't worry, it's completely normal to keep an eye on the app for updates; however, we do indeed send notifications via email to keep you informed of your order's progress. If you have any further questions or need assistance in the future, feel free to reach out to us. We're here to help ensure your experience is as smooth as possible. Warm regards, Charlotte

Posted 1 year ago

“Was very easy to use”

Helpful Report

Posted 1 year ago

Hello Miss Magrin, Thank you for your feedback! We're thrilled to hear that you found our service easy to use. If you need any further assistance or have any more questions about your iPhone 11 unlock, please feel free to reach out. Warm regards, Charlotte

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews