expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.66

4.7 Rating 2,131 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.7

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

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English

“Fantastic service, took 2 hours from start to finish to unlock my Samsung S5”

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Posted 11 hours ago

Hi — Charlotte here, thanks so much for the lovely review! Really glad your Samsung S5 was unlocked so quickly. If you need the instructions again, our T&Cs say: "Completion of the unlock process is made by email notification... Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If anything else crops up with the code or the phone, just reply here and I’ll help right away.

Posted 10 hours ago

“Very easy to use, be aware there are 2 charges but stay with it. Kept up to date all the way through and phone now fully unlocked and good to go.”

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Posted 13 hours ago

Hi — Charlotte here, thanks so much for the feedback! Glad everything was easy and your Galaxy S23 is now fully unlocked. Just to confirm for others reading: the two charges are normal — £14.99 for the Eligibility Check and £49 for the Standard Unlock — and these costs are shown at checkout. As our terms say, "Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." If you need any help with the final steps or want me to double-check your unlock codes, I’m happy to help.

Posted 12 hours ago

“No me desbloquearon el dispositivo y no me quieren hacer un reembolso”

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Posted 14 hours ago

Hola, soy Charlotte. Veo que tu pedido (iPhone 16 Pro Max Desert de 256 GB, red de Estados Unidos) se realizó el 7 de septiembre de 2025 y el estado indica "Desbloqueo completo". Has pagado $6.99 (Verificación de red), $28.99 (Verificación de elegibilidad) y $68 (Desbloqueo estándar). Estos costos se muestran en la página de pago. Prueba los pasos para desbloquear el iPhone: "iPhones: conectar el teléfono a la red wifi, apagarlo y encenderlo"; esto normalmente completa el desbloqueo por IMEI. También verifica si tienes un bloqueo de activación de iCloud en https://www.icloud.com/activationlock/ (si tienes un bloqueo de activación, desbloquear la tarjeta SIM no permitirá que el teléfono funcione). Si después de eso tu teléfono sigue bloqueado, dime qué ves exactamente (mensaje de error o comportamiento de la tarjeta SIM) y lo comunicaré a nuestros técnicos. Si trabajamos contigo y el código de desbloqueo falla, nuestra Política de Reembolso indica que es posible un reembolso después de que un técnico lo solucione.

Posted 13 hours ago

“Honestly we came across express unlock by accident as we were trying to unlock a gifted phone to my daughter. I simply wanted to avoid any aggravation so we used the service. Yes it cost me a little money but after putting in the phone info and following the prompts, I didn't have to worry or follow up on anything. The process took about 2 days and the updates were a nice touch. When all was said and done, the phone got unlocked and I didn't have to do anything more. All in all, a nice easy and frustration free process. Glad all went smoothly and a nice service to use overall.”

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Posted 2 days ago

Hi — thank you so much for the lovely feedback! I’m really pleased your iPhone 11 Pro unlock completed smoothly and the updates made the process easy. If you need anything else—another unlock, compatibility check or any help—just reply here and I’ll sort it out. — Charlotte

Posted 2 days ago

“Great experience very helpful!”

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Posted 2 days ago

Hi — thanks so much for the lovely review! I’m Charlotte and I’m glad we could help. If you need anything else with your iPhone unlock or have any questions, just reply here or check your order page. Enjoy your phone!

Posted 2 days ago

“I was unsure at first as to whether this was a scam but it turned out to be completely genuine. It took a little longer than they first anticipated but I got my unlock code within a day. It was fast and the communication was excellent with regular update emails. Great service, thank you!”

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Posted 2 days ago

Hi — thank you so much for the lovely review! I’m really glad we proved genuine and you received your unlock code quickly. Sorry it took a little longer than first anticipated — as our Terms say, “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” If you need any further help with your Doro PhoneEasy 612, just reply with your order number and I’ll help. — Charlotte

Posted 2 days ago

“Found them online entered the details needed and phone was unlocked within 48 hours. However after a few hours the phone locked me out again. Expressunlocks were brilliant, kept in constant touch with me. They couldn't find a fault with the unlock so asked for photo/video of what my phone was displaying. To cut the story short, they identified the issue as a Sim issue and my network provider later confirmed the Sim had failed and sent a replacement next day and all worked. Great customer care, and a service delivered for a reasonable price. Would happily recommend them to others.”

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Posted 3 days ago

Hi — Charlotte from Expressunlocks here. Thanks for your review. I can see you paid £14.99 for the Eligibility Check and £30 for the Standard Unlock on 30 Aug 2025 for a Doro Phoneeasy 612 (EE UK). As shown at checkout, all phones require an Eligibility Check first, followed by an Unlocking Payment — please note, "Eligibility Check: These checks are non‑refundable." Your order is currently "Reported as Not Unlocked, waiting customer feedback". Please reply with a short photo/video of the phone screen showing the unlock prompt (or the exact message), confirm whether you tried the code 96716858 and how many attempts remain. For non‑iPhones you need to enter the unlocking code as per our email instructions. Once we have that info we’ll investigate and advise the next steps. Thanks, Charlotte

Posted 3 days ago

“After help from a friend we used the unlock service and it worked! We weren't expecting to pay so much, but it's worth it for the ease of service!”

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Posted 4 days ago

Hi — lovely to hear it worked and the ease was worth it! I can confirm you’ve paid £14.99 for the Eligibility Check and £49 for the Standard Unlock; as our Terms say, "Pre‑orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." If you need the finishing steps: for non‑iPhones insert an incompatible SIM and enter the unlock code 7079147308080729 when prompted (or let me know if it’s already unlocked). If anything else pops up I’m happy to help — Charlotte

Posted 4 days ago

“They are very slow at best. Was charged twice for same unlock. Poor customer service.”

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Posted 1 week ago

Hi — I’m Charlotte. I’m really sorry you’ve had a slow experience and felt our support was poor. To clarify the charges: you’ve paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — these are two separate, listed costs at checkout (Eligibility checks are non‑refundable). As our policy states: "Eligibility Check: These checks are non‑refundable." Your order status shows Unlock Complete and your codes are: NCK = 9391535738164258 MCK = 4709524964841863 Next steps (per our instructions): for non‑iPhones you should insert a non‑AT&T SIM and enter the unlocking codes when prompted — "Non‑iPhones: entering the unlocking codes provided..." If the phone doesn’t prompt for a code or the codes don’t work, reply here and I’ll escalate to our technicians and help get this finished. Again, sorry for the frustration — tell me if you want me to walk through the unlock steps with you or escalate now.

Posted 1 week ago

“Great.. is the only way to describe”

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Posted 1 week ago

“These guys were really fast! The whole process was just a couple of hours. The instructions were easy to follow. It still sports the AT&T SIM card and works fine. I am heading out to "cell Phone Row" tomorrow in search of the best deal.”

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Posted 1 week ago

Hi — thanks so much for the great review! Delighted your Apple iPhone 13 Pro Max A2484 (US) on AT&T is unlocked and working with the AT&T SIM. Your order (placed Aug 30, 2025) shows Unlock Complete. If you swap SIMs and need help, for iPhones just connect to Wi‑Fi and restart the phone — reply here and I’ll walk you through it. Enjoy Cell Phone Row! — Charlotte

Posted 1 week ago

“Took a very long time, communicating was hard and would get the same generic message. It eventually got fixed but needed it done soon than later.”

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Posted 1 week ago

Hi — I’m really sorry this took longer than expected and that our updates felt generic. I’m glad it’s now fixed. Please note “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” and “Completion of the unlock process is made by email notification … Non‑iPhones: entering the unlocking codes provided” (Terms & Conditions). You paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — all costs are shown on the checkout page. Your order is showing Unlock Complete. To finish, insert a non‑AT&T SIM so the phone prompts for a code and enter: - NCK = 9605747907179703 - MCK = 9702647181949362 If the codes aren’t accepted or you’d like help with the steps, reply here and I’ll walk you through it. If we’ve got you fully working now, a review update would mean a lot. — Charlotte

Posted 1 week ago

“The unlocking process took a little longer than I anticipated, but the service worked as promised. It was worth the cost to be spared an hour + on the phone with the phone company's customer "service" line.”

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Posted 1 week ago

Hi — thanks for the kind words, I’m glad the unlock worked for you and saved you time. Sorry it took a little longer than expected; as noted on our site, delivery times are guidelines and “can decrease as well as increase without notice.” Your order shows "Unlock Complete" — to finish on iPhones please “connect the phone to WiFi and turn the phone off and then on.” If anything else crops up, reply here or email support and I’ll help right away. — Charlotte

Posted 1 week ago

“Worked like a charm.”

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Posted 2 weeks ago

Hi — thanks so much for the feedback! Really pleased it worked like a charm. If you need help activating on the new network, for iPhones just connect to Wi‑Fi then turn the phone off and on. Anything else, reply here and I’ll help. — Charlotte

Posted 2 weeks ago

“Bardzo łatwo i szybko!”

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Posted 2 weeks ago

Cześć, tu Charlotte, bardzo dziękuję za świetną recenzję — cieszę się, że poszło tak łatwo i szybko! Widzę, że Twoje zamówienie złożone 22 sierpnia 2025 r. na Huawei P30 Lite w systemie EE jest obecnie „Zgłoszone jako Nieodblokowane, czekam na opinię klienta”. Nasze warunki brzmią: „Urządzenia inne niż iPhone: wprowadź kody odblokowujące zgodnie z instrukcjami e-mail” — włóż kartę SIM inną niż EE, aby wyświetlić ekran odblokowania i wprowadź kod 3323215109542222. Zapłaciłeś 14,99 GBP za sprawdzenie uprawnień i 30 GBP za standardowe odblokowanie — wszystkie koszty są widoczne na stronie płatności. Jeśli kod się nie powiedzie lub telefon nie poprosi o kod, odpowiedz, podając dokładny błąd/komunikat, a ja przekażę sprawę dalej.

Posted 2 weeks ago

“I was dubious of this service at first but like so many others paid the fee before reading reviews and to be honest I'm glad I did, had I not I would have never had my phone unlocked in under 48 hours. Every step of the way they were informative and honest, be patient and you will 100% get what you pay for, fantastic service. This is not a paid review just a random dude who is typing I from their newly unlocked phone! Woop!”

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Posted 2 weeks ago

Hi — thanks so much for the brilliant review! I'm really pleased we got your phone unlocked quickly and that you found our updates helpful. Enjoy your newly unlocked device, and if you need anything else just reply here or visit expressunlocks.com/support. — Charlotte

Posted 2 weeks ago

“Very satisfied with the service I received from express unlocks if it wasn't for your. Help God knows where I would have been.”

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Posted 2 weeks ago

Thank you so much — I’m really glad we could help! If you need anything else with your Galaxy A23 5G or have questions about your unlock codes, just reply and I’ll be happy to assist. — Charlotte

Posted 2 weeks ago

“Trustworthy and it works!!!”

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Posted 2 weeks ago

“Worth every penny. It cost me over $100 but I would gladly pay it again if I ever need to unlock another phone. They stayed in touch with me over the 2 days it took and responded immediately to any questions I had. I highly recommend.”

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Posted 2 weeks ago

Hi — Charlotte here. Thanks so much for the lovely review and recommendation! I’m really glad the unlock went smoothly and our team could help quickly over those two days. If you ever need another unlock or help entering the NCK/MCK codes, just message us — we’ll be happy to help.

Posted 2 weeks ago

“Total rip off.”

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Posted 2 weeks ago

Hi — Charlotte here. Sorry you feel that way — I want to help. Your order (placed Aug 9, 2025) shows as "Unlock Complete" and the codes are: NCK=4647495285740620 MCK=7139684615931519. To finish the unlock, insert a non-AT&T SIM and enter the code when prompted — as our terms say, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." You’ve paid $24.99 for the Eligibility Check and $106 for the Standard Unlock; those costs are shown on the checkout page and are standard for this process. If the phone doesn’t prompt for a code or the code won’t work, reply here and I’ll walk you through troubleshooting. If we work with you and the code still can’t be made to work, our Refund Policy states: "Incorrect Unlocking Code: If, having worked with our technician to get the code to work, and we cannot get the code to work, you'll be refunded." Tell me what happens when you insert the new SIM and I’ll assist.

Posted 2 weeks ago

expressunlocks.com is rated 4.7 based on 2,131 reviews