Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.65

“Very happy that Express Unlocks can unlock my phone remotely. It was quick and easy and worked really well when I followed the instructions. Perhaps if I'm being a little over critical the instructions could be a little more explcit in terms of the need to switch off your phone and switch it back on again. The only real criticism I have is that the initial page to begin the process doesn't make it clear enough that the initial payment is only to check that your phone can be unlocked. There is then a second payment to actually unlock the phone, assuming that it is possible to do this remotely. Other than that I'm very happy.”

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Posted 8 months ago

Hi Fredrik Rich, Thank you for your feedback! I'm thrilled to hear that you found the unlocking process quick and easy. Your suggestion for clearer instructions regarding the need to restart the phone is very valuable and will be taken into consideration. Regarding the initial payment, I understand how that could be a bit unclear. Just to clarify, the eligibility check is indeed a necessary step to ensure your phone can be unlocked, and the information is outlined on the checkout page prior to your purchase. The second payment for unlocking only occurs if your phone is eligible. I'm glad everything worked out well for you! If you have any more questions or need further assistance, feel free to reach out. Best regards!

Posted 8 months ago

“Excellent customer service. I was kept up to date of everything that was going on and questions were answered very swiftly”

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Posted 8 months ago

Hi Hayley! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that your questions were answered quickly. If there's anything else we can assist you with or if you have further queries, feel free to reach out. Enjoy your unlocked Huawei P30! 😊

Posted 8 months ago

“Very quick and reliable service”

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Posted 8 months ago

Hi Nicholas Owen, Thank you so much for your positive feedback! We're glad to hear that you found our service quick and reliable. If you have any questions or need assistance with your unlocking process for your Samsung Galaxy A3 (2017), feel free to reach out. Your unlock status shows as "Unlock Complete," so you're all set to enjoy your unlocked phone! If you need any further help, just let us know! Best regards, Charlotte

Posted 8 months ago

“Used expressunlocks to unlock an old phone that we needed for to reuse. The service was good and communication was very good with regular updates on how long the process would take. The phone was unlocked and all works as it should.”

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Posted 8 months ago

Dear Mrs. Williams, Thank you so much for taking the time to leave us a review! We're thrilled to hear that the service met your expectations and that the communication was helpful throughout the process. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We’re here to help you! Best wishes, Charlotte

Posted 8 months ago

“Great service sort me out brilliant”

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Posted 8 months ago

Hi Paul, Thank you so much for your wonderful feedback! We're thrilled to hear that our service met your expectations and helped you with unlocking your iPhone 13 Pro Max. If you have any further questions or need assistance in the future, feel free to reach out. Happy using your unlocked device! Best, Charlotte

Posted 8 months ago

“Took long to process but worked in the end”

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Posted 9 months ago

Hi Sam, Thank you for your patience throughout the unlocking process! We’re glad to hear that it worked out in the end. We understand that waiting can be frustrating, but we're committed to ensuring that every unlocking request is handled accurately. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best regards, Charlotte

Posted 9 months ago

Hi Sam, Thanks for the great review! I checked and saw the unlock was completed in just 10 minutes—maybe you missed the email? From your tracking page you can subscribe to push notifications on both iPhone and Android for instant updates without needing to check your email. Best, Charlotte

Posted 9 months ago

“Took longer then I had hoped but not the fault of this service. Simple enough to follow even with having dyslexia.”

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Posted 9 months ago

Hi Michael, Thank you for your review! I'm glad to hear that you found the unlocking process simple to follow, even with the challenges of dyslexia. We understand that waiting can be frustrating, but we're pleased your unlock is complete now! If you have any additional questions or need further assistance, please don’t hesitate to reach out. Enjoy your unlocked Huawei P30 Lite! Best regards, Charlotte

Posted 9 months ago

“Quick, easy and simple took no more than 5 minutes!”

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Posted 9 months ago

Hi Chris, Thanks for sharing your experience with us! I'm glad to hear that the unlock process for your iPhone 13 Mini was quick and easy. It’s always great when things go smoothly! If you have any more questions or need assistance with anything else, feel free to reach out. We're here to help! Best, Charlotte

Posted 9 months ago

“I like Express Unlocks service as its easy to use, the instructions are clear and straightforward. I think the price is reasonable and doesnt break the bank. We had a phone that was locked to EE, but we needed it to be open so we could use an O2 sim card. All in all, a great service that I'd gladly use again.”

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Posted 9 months ago

Hi Dwayne, Thank you for your positive feedback! We're thrilled to hear that you found our service easy to use and that the instructions were clear. It's great to know that you appreciate the pricing as well! Since your unlock status is "Unlock Complete" and you have received your unlock code, please ensure your Samsung Galaxy J3 prompts you for the code when you insert a non-EE SIM card. If it doesn’t, you will need to consider purchasing a Remote USB unlock. This can help get your device working on the O2 network as you need. If you have any questions or need further assistance, feel free to reach out! Best, Charlotte

Posted 9 months ago

“Really simple instructions to follow and phone was unlocked very quickly. Would highly recommend”

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Posted 9 months ago

Thank you so much for your kind review, Mrs. Parnell! We're thrilled to hear that you found our unlocking instructions easy to follow and that your phone was unlocked quickly. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your unlocked Samsung Galaxy A50! 😊

Posted 9 months ago

“Great service.”

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Posted 9 months ago

Hi Diana Gonzalez, Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with our service. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help! Best regards!

Posted 9 months ago

“Didn't quite expect the second payment and cost but you do get some money back if you write a review”

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Posted 9 months ago

Hi Hugh, Thank you for your feedback! I understand the multiple payments can be a bit surprising. Just to clarify, the initial £23.99 was for the Eligibility Check, and the £26 is for the unlocking service itself. This information is provided during checkout to ensure transparency. Since your order status shows "Unlock Complete" and your unlock code is available, if your phone isn't prompting for an unlocking code, you may need to consider the Remote USB Unlock option for an additional fee. This is sometimes necessary if the device does not request a code when a non-EE SIM card is inserted. If you have any more questions or need assistance with the next steps, feel free to reach out! Best regards, Charlotte

Posted 9 months ago

“It worked. But the webpage should clearly tell you that it takes days or weeks for the process to happen. Also it should tell you an estimate total price, not just only the first pay.”

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Posted 9 months ago

Hi Jose S, Thank you for your feedback! I'm glad to hear that the unlocking process worked for you. I understand your concern about clarity regarding the duration of the process and the total costs involved. We strive to provide all information clearly on the checkout page, including any additional payments that might be required for the eligibility check and unlocking payment. Your eligibility check and unlocking payments were outlined during checkout, and we appreciate your patience as we work through the unlocking. We'll make sure to consider your suggestions to improve our service for everyone. If you have any other questions or need further assistance, feel free to ask! Best regards!

Posted 9 months ago

“Worked well to start but iPad not unlocked yet still waiting”

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Posted 9 months ago

Hi Peter, Thanks for reaching out! I see that your order status is "Unlock Complete," so your iPad should already be unlocked. You may need to complete a few simple steps to finalize the unlocking process. Please make sure your iPad is connected to WiFi and then restart it to see if it picks up the unlocked status. If you're still having issues after that, feel free to let me know, and I'll help guide you through it! We're here to make this a smooth experience for you. Best, Charlotte

Posted 9 months ago

“Really easy and quick”

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Posted 9 months ago

Hi Craig Ryan, Thank you for sharing your thoughts with us! I’m glad to hear that you found the process easy and quick. If you have any questions or run into any issues while using your unlock code (**9191309451363719**), feel free to reach out. If your phone isn’t asking for the unlocking code, you may need a **Remote USB Unlock** as a next step. We're here to help you through that process! Thanks again for choosing us, and happy unlocking! Best, Charlotte

Posted 9 months ago

“Simple to use but can take a while”

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Posted 9 months ago

Hi Lauren, Thank you for your review! I understand that making multiple payments can be frustrating, but I want to clarify that all costs are outlined during the checkout process. Your current payments of £11.99 for the Eligibility Check, £26 for the Standard Unlock, and £20 for the second Standard Unlock are necessary steps to unlock your Samsung Galaxy A20e. Your order is currently "In Process," and while it shows as 0% complete, it should be finished within about 10 days and 22 hours. We’re working hard to get your unlock completed as quickly as possible! If you have more questions or need assistance, please let me know. We're here to help you through this process! Best, Charlotte

Posted 9 months ago

“very good and east to use”

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Posted 9 months ago

Hi Daniela, Thank you for your feedback! I'm glad to hear that you found our service easy to use. Since your order status is "Unlock Complete," you're all set! If you have any other questions or need assistance with anything else regarding your iPhone 14 unlock process, feel free to reach out. We're here to help! Best, Charlotte

Posted 9 months ago

“Demorou cerca de 10 dias, mais do que o esperado devido a solitação ter ido para a apple, no entanto deu tudo certo. Porém achei caro demais, elas falam que será $28, mas depois cobram mais $50.”

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Posted 9 months ago

Olá David, Obrigado pelo seu feedback! Fico feliz em saber que sua solicitação de desbloqueio foi bem-sucedida e que tudo correu bem no final. Entendo que a estrutura de custos pode ser confusa. Quando você fez o pedido, o pagamento inicial de US$ 50 foi para o serviço de desbloqueio padrão e, conforme observado na página de checkout, há uma verificação de elegibilidade que ocorre primeiro, seguida pelo pagamento de desbloqueio, se necessário. Buscamos transparência e agradeço sua compreensão em relação ao processo. Se você tiver outras dúvidas ou precisar de assistência, sinta-se à vontade para entrar em contato! Atenciosamente, Charlotte

Posted 9 months ago

“Absolutely delighted with the service x”

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Posted 9 months ago

Hi Lynda, Thank you so much for your kind words! We're thrilled to hear that you're delighted with our service. If you have any questions or need further assistance as you continue using your unlocked iPhone 15 Pro Max, just let us know. We're here to help! Best regards, Charlotte

Posted 9 months ago

“Very fast and convenient..”

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Posted 9 months ago

Hi Johnell, Thank you so much for your feedback! We're thrilled to hear that you found our service fast and convenient. If you have any questions or need further assistance with your Galaxy S23 unlock, feel free to reach out. Enjoy your newly unlocked device! Best, Charlotte

Posted 9 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com Reviews