expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 2,392 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 2,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 19th October 2025

Mirawati Smith

Leonila Barbacena

expressunlocks.com 5 star review on 8th October 2025

Besys Daniela Valdez Alvarado

expressunlocks.com 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was a fast services but didn't expect it to cost this much”

Helpful Report

Posted 10 months ago

Hi Matt Gray, Thank you for your feedback! I understand that the costs for unlocking your Galaxy A53 5G may have been surprising. Just to clarify, the two payments of £11.99 for the Eligibility Check and £26 for the Standard Unlock cover all necessary steps, which are outlined at checkout. If you have any questions about the process or if there's anything more we can help you with, please let us know. We're here to ensure that you have a smooth experience! Best, Charlotte

Posted 10 months ago

“My phone was unlocked in 9 minutes!”

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Posted 10 months ago

“The service is fine works well quick and easy to understand putting your phone details in but could be a bit clearer on how much it's going to cost to actually unlock the phone other than that can't complain”

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Posted 10 months ago

Hi Natasha, Thank you so much for your feedback! I'm glad to hear that you found the service quick and easy to use. I understand how the cost breakdown could be clearer, and I'm sorry for any confusion. Just to recap, the total you've paid so far includes £11.99 for the Eligibility Check and £26 for the Standard Unlock. If your phone doesn’t prompt for an unlocking code when you insert a non-EE SIM, you might need a Remote USB Unlock at an additional fee. This will ensure your Samsung Galaxy S9 is successfully unlocked. If you have any questions about the process, feel free to ask. We're here to help! Best, Charlotte

Posted 10 months ago

“There aas a little bit confusion on the pricing at first but i contacted support and they were very polite and helped me through i had no issues My phone was unlocked in about 12 hours but it stated would take upto 3 days so was pleasantly surprised when the following morning i had the unlock codes needed for my phone I would recommend”

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Posted 10 months ago

Hi Steph Carlisle! Thank you so much for taking the time to share your experience! We’re thrilled to hear that our support team was able to assist you and that the unlock process went smoothly. It’s great to know you were pleasantly surprised by the quick turnaround on your Galaxy S21 5G unlocking! If you have any further questions or need assistance, just let us know. We’re here to help! Your recommendation means a lot to us. Best regards!

Posted 10 months ago

“Unlocked the phone within a few hours and was happy”

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Posted 11 months ago

“Did what was advertised took 4 days but got unlocked 🔓”

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Posted 11 months ago

Hi Frank, Thank you for your review! I'm really glad to hear that your phone was successfully unlocked in just four days, as advertised. If you have any more questions or need assistance with anything else, feel free to reach out. Enjoy your newly unlocked phone! Best, Charlotte

Posted 11 months ago

“Super réactif et rapide pour déverrouillage simple iPhone 15”

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Posted 11 months ago

Bonjour Deblock 97, Merci pour votre avis ! Je suis ravie d'apprendre que vous avez trouvé le processus de déblocage réactif et rapide. Je vois que le statut de votre commande est "Déblocage terminé", ce qui signifie que votre iPhone 15 du réseau Guadeloupe est désormais débloqué ! Si vous avez d'autres questions ou si vous avez besoin d'aide pour autre chose, n'hésitez pas à nous contacter. Nous sommes là pour vous aider ! Profitez de votre téléphone nouvellement débloqué ! Cordialement, Charlotte

Posted 11 months ago

“Excellent service took a little longer than expected but communication throughout.”

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Posted 11 months ago

Hi Jacky, Thank you so much for your positive review! I’m glad to hear that you appreciated the communication during the process. We strive to keep our customers informed, especially when things take a bit longer than expected. If you have any further questions or need assistance with your Samsung Z Flip6, feel free to reach out. Enjoy your unlocked phone! Best, Charlotte

Posted 11 months ago

“My iPhone X locked to o2 was successfully unlocked. It did take a bit longer than I’d hoped and I started to get worried it might not work, but I am happy to say it did! Although it took 11 days rather than the estimated 2 days, I was kept updated with progress and also when I sent a message to support they came back promptly. Thanks!”

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Posted 11 months ago

Hi Alex, Thank you so much for your feedback! It’s great to hear that your iPhone X was successfully unlocked, even if it took a bit longer than expected. We truly appreciate your patience throughout the process. If there's anything else you need or any questions you have, feel free to reach out. We're here to help! Best, Charlotte

Posted 11 months ago

“It took 24 hours, slightly longer than I had hoped but happy with the result”

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Posted 11 months ago

Hi Paul, Thank you for sharing your experience! I'm glad to hear that your unlock was successful. I understand the wait can be a bit daunting, but we appreciate your patience. If you have any further questions or need assistance with anything else, feel free to reach out! Best, Charlotte

Posted 11 months ago

“Easy to use website. Just put the code in for the phone and within a minute it confirmed it could unlock the phone so made the full payment and few minutes later it had confirmed the iPhone had been unlocked. Super speedy service thanks”

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Posted 11 months ago

“Simple enough, took little longer as had some trouble but they made sure all was done”

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Posted 11 months ago

Hi Sophie, Thank you for your feedback! I'm glad to hear that your unlocking process for your iPhone SE is complete now. We always strive to ensure everything is done smoothly, even when there are challenges. If you ever need assistance or have more questions in the future, feel free to reach out. Enjoy using your unlocked phone! Best, Charlotte

Posted 11 months ago

“We used express unlocks to unlock a phone that we had brought off a friend. It was pretty straight forward. Within two hours we had the code and had unlocked the phone. So if you need to unlock a phone I would definitely recommend this site.”

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Posted 11 months ago

Hi Aimee, Thank you for your review! I'm glad to hear you had a smooth experience unlocking your phone with us. It’s great that you received the code so quickly! If you have any other phones in the future that need unlocking, we’re here to help. Your recommendation means a lot to us! Best, Charlotte

Posted 11 months ago

“I just used expressunlocks.com to unlock my iPhone 12. It was very quick and straightforward. Unfortunately, it did cost me more than I wanted to pay, but I felt I had to go through with it. I found out later that I could have had it unlocked for free with my network.....”

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Posted 11 months ago

Hi Mahrukh, Thank you for your feedback! I'm glad to hear the unlocking process was quick and straightforward for you. I understand that the costs can be a concern, and while I wish I could change that, all fees for eligibility checks and unlocking services are communicated clearly during the checkout process. Since your order status shows "Unlock Complete," I'm hopeful you can enjoy your unlocked iPhone 12 now. If you have any other questions or need further assistance, feel free to reach out! Best, Charlotte

Posted 11 months ago

“Speedy unlock and straight forward and easy service. Could maybe display how much it would Cost altogether instead of 2 payments”

Helpful Report

Posted 11 months ago

Hi Claire Butcher, Thank you for your feedback! I'm glad to hear you found our unlocking process speedy and straightforward. I understand how having multiple payments can be a bit confusing. However, all costs, including the Eligibility Check and the Unlocking Fee, are outlined on the checkout page prior to purchase. For your iPhone 11, you have successfully completed the Eligibility Check for £11.99 and your Unlock for £26, which makes it a total of £37.99. This is standard for all devices as we need to ensure eligibility before proceeding with the unlock. If you need any assistance or have further questions, feel free to reach out. We're here to help! Best, Charlotte

Posted 11 months ago

“Quick and effective service. Would definitely recommend to those with sim locked phones. Came across the website online and found the price for the service provided amazing.”

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Posted 1 year ago

Hi Derya, Thank you for your kind words! We're thrilled to hear that you found our service quick and effective—it's always great to know our customers are satisfied. If you have any more questions or need further assistance unlocking your iPhone 14 Pro from Vodafone UK, feel free to reach out. We're here to help! Best, Charlotte

Posted 1 year ago

“Unlocking EMEA phone. Were given a locked phone outside EU by our insurance which was stupid and couldn't use it abroad. Used expressunlock as a last resort. Not express as the name would suggest but at the end, the unlocking worked. It had taken 2 attempts and we were very dubious whether it would succeed as the last 1% was taking ages on the second attempt. Then it worked. I must say their customer service were quick to answer too and start a second attempt when the first didn't work. It might have taken few days but all good at the end. Thanks”

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Posted 1 year ago

Hi Nathalie, I'm really sorry to hear that you're feeling this way. I understand that the process can be frustrating, but I want to assure you that we are committed to completing your unlock. You’ve already made the £11.99 payment for the Eligibility Check and the £33 for the Standard Unlock, which are necessary steps in the process. Currently, your order is 5% complete and should be finalized within approximately 19 hours. If you have any concerns or need assistance with the next steps, please feel free to reach out. We're here to help! Thank you for your patience! Best, Charlotte

Posted 1 year ago

“Needed an old iPhone unlocking so we could use it on any network. The checks online were done fast and effectively. It was a bit more than I expected to pay and took longer than initially said, but I could check the status of the unlock and was informed as soon as it had worked. Completely hassle Free!”

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Posted 1 year ago

Hi Amy, Thank you for your feedback! I’m glad to hear you found the checking process quick and effective. I appreciate your understanding regarding the pricing and time involved. Just so you know, all costs are clearly outlined at checkout and are part of the standard process to ensure a smooth unlocking experience. Since your order status is "Unlock Complete," you can now enjoy using your iPhone 5 on any network! If you have any further questions or need assistance, feel free to reach out. Thanks again for choosing Express Unlocks! Best, Charlotte

Posted 1 year ago

“I have never had a phone unlocked before so that I have little knowledge as to how the service and the prices compare to other providers. This is the main reason as to why I have given four points; five points would have required me to know what other providers charge and how quick the process is. I had reason, however, to have my handset unlocked fast and from home, and this was done quickly and efficiently. Some notes of caution: Because I was in a rush, I did not pay sufficient attention to the details on the website. I used it, because the EE logo was displayed (I had googled how to unlock an EE phone). It took me a while to realise that the service was not provided by EE. Because I was in a rush and had not paid sufficient attention to the terms, the request for a second, much higher payment surprised me (although, according to expressunlocks, the website states that two payments are required to complete the process). The third issue, over which expressunlocks had no control, was my spam filter: all the emails expressunlock sent, ended up there. It's well possible that the process had been even the faster if I had received the information they sent. Altogether, therefore, it was a mixed experience in some ways, but mainly through my own fault.”

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Posted 1 year ago

Hi Harry, Thank you for your thoughtful review! I'm glad to hear that the unlocking process for your Samsung Galaxy A20e was completed quickly and efficiently. I understand that diving into a new service can feel a bit overwhelming, especially with multiple payments involved. Just to clarify, the two payments you made—£11.99 for the Eligibility Check and £26 for the Standard Unlock—are clearly outlined during the checkout process. This is standard for unlocking services, as the Eligibility Check is necessary before we can proceed with the Unlock. I totally get how spam filters can cause missed communications! If you have any questions moving forward or need further assistance, feel free to reach out. We're here to help! Thanks again for choosing us! Best, Charlotte

Posted 1 year ago

“It said it could take a couple of days to unlock phone but instead it was only a couple of hours , excellent!!!”

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Posted 1 year ago

Hi Dave Perry, Thank you so much for your feedback! We're thrilled to hear that the unlocking process for your Samsung Galaxy S7 was quicker than expected. We always strive to provide efficient service, and it’s great to see that reflected in your experience. If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked phone! Best, Charlotte

Posted 1 year ago

expressunlocks.com is rated 4.6 based on 2,392 reviews