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expressunlocks.com Reviews

4.7 Rating 2,001 Reviews
92 %
of reviewers recommend expressunlocks.com
4.7
Based on 2,001 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
expressunlocks.com 5 star review on 8th May 2025
Florent Regnery
expressunlocks.com 5 star review on 5th May 2025
Atim Shinan
expressunlocks.com 5 star review on 5th May 2025
Atim Shinan
expressunlocks.com 5 star review on 3rd May 2025
Anonymous
expressunlocks.com 5 star review on 25th April 2025
Wesley Wallace
expressunlocks.com 5 star review on 18th April 2025
Valencia Jones
expressunlocks.com 5 star review on 2nd April 2025
Diaby Latifa
50
Anonymous
Anonymous  // 01/01/2019
Easy to use website. Just put the code in for the phone and within a minute it confirmed it could unlock the phone so made the full payment and few minutes later it had confirmed the iPhone had been unlocked. Super speedy service thanks
Helpful Report
Posted 7 months ago
Simple enough, took little longer as had some trouble but they made sure all was done
Helpful Report
Posted 7 months ago
Hi Sophie, Thank you for your feedback! I'm glad to hear that your unlocking process for your iPhone SE is complete now. We always strive to ensure everything is done smoothly, even when there are challenges. If you ever need assistance or have more questions in the future, feel free to reach out. Enjoy using your unlocked phone! Best, Charlotte
Posted 7 months ago
We used express unlocks to unlock a phone that we had brought off a friend. It was pretty straight forward. Within two hours we had the code and had unlocked the phone. So if you need to unlock a phone I would definitely recommend this site.
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Posted 7 months ago
Hi Aimee, Thank you for your review! I'm glad to hear you had a smooth experience unlocking your phone with us. It’s great that you received the code so quickly! If you have any other phones in the future that need unlocking, we’re here to help. Your recommendation means a lot to us! Best, Charlotte
Posted 7 months ago
I just used expressunlocks.com to unlock my iPhone 12. It was very quick and straightforward. Unfortunately, it did cost me more than I wanted to pay, but I felt I had to go through with it. I found out later that I could have had it unlocked for free with my network.....
Helpful Report
Posted 7 months ago
Hi Mahrukh, Thank you for your feedback! I'm glad to hear the unlocking process was quick and straightforward for you. I understand that the costs can be a concern, and while I wish I could change that, all fees for eligibility checks and unlocking services are communicated clearly during the checkout process. Since your order status shows "Unlock Complete," I'm hopeful you can enjoy your unlocked iPhone 12 now. If you have any other questions or need further assistance, feel free to reach out! Best, Charlotte
Posted 7 months ago
Speedy unlock and straight forward and easy service. Could maybe display how much it would Cost altogether instead of 2 payments
Helpful Report
Posted 7 months ago
Hi Claire Butcher, Thank you for your feedback! I'm glad to hear you found our unlocking process speedy and straightforward. I understand how having multiple payments can be a bit confusing. However, all costs, including the Eligibility Check and the Unlocking Fee, are outlined on the checkout page prior to purchase. For your iPhone 11, you have successfully completed the Eligibility Check for £11.99 and your Unlock for £26, which makes it a total of £37.99. This is standard for all devices as we need to ensure eligibility before proceeding with the unlock. If you need any assistance or have further questions, feel free to reach out. We're here to help! Best, Charlotte
Posted 7 months ago
Quick and effective service. Would definitely recommend to those with sim locked phones. Came across the website online and found the price for the service provided amazing.
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Posted 7 months ago
Hi Derya, Thank you for your kind words! We're thrilled to hear that you found our service quick and effective—it's always great to know our customers are satisfied. If you have any more questions or need further assistance unlocking your iPhone 14 Pro from Vodafone UK, feel free to reach out. We're here to help! Best, Charlotte
Posted 7 months ago
Unlocking EMEA phone. Were given a locked phone outside EU by our insurance which was stupid and couldn't use it abroad. Used expressunlock as a last resort. Not express as the name would suggest but at the end, the unlocking worked. It had taken 2 attempts and we were very dubious whether it would succeed as the last 1% was taking ages on the second attempt. Then it worked. I must say their customer service were quick to answer too and start a second attempt when the first didn't work. It might have taken few days but all good at the end. Thanks
Helpful Report
Posted 7 months ago
Hi Nathalie, I'm really sorry to hear that you're feeling this way. I understand that the process can be frustrating, but I want to assure you that we are committed to completing your unlock. You’ve already made the £11.99 payment for the Eligibility Check and the £33 for the Standard Unlock, which are necessary steps in the process. Currently, your order is 5% complete and should be finalized within approximately 19 hours. If you have any concerns or need assistance with the next steps, please feel free to reach out. We're here to help! Thank you for your patience! Best, Charlotte
Posted 7 months ago
Needed an old iPhone unlocking so we could use it on any network. The checks online were done fast and effectively. It was a bit more than I expected to pay and took longer than initially said, but I could check the status of the unlock and was informed as soon as it had worked. Completely hassle Free!
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Posted 7 months ago
Hi Amy, Thank you for your feedback! I’m glad to hear you found the checking process quick and effective. I appreciate your understanding regarding the pricing and time involved. Just so you know, all costs are clearly outlined at checkout and are part of the standard process to ensure a smooth unlocking experience. Since your order status is "Unlock Complete," you can now enjoy using your iPhone 5 on any network! If you have any further questions or need assistance, feel free to reach out. Thanks again for choosing Express Unlocks! Best, Charlotte
Posted 7 months ago
I have never had a phone unlocked before so that I have little knowledge as to how the service and the prices compare to other providers. This is the main reason as to why I have given four points; five points would have required me to know what other providers charge and how quick the process is. I had reason, however, to have my handset unlocked fast and from home, and this was done quickly and efficiently. Some notes of caution: Because I was in a rush, I did not pay sufficient attention to the details on the website. I used it, because the EE logo was displayed (I had googled how to unlock an EE phone). It took me a while to realise that the service was not provided by EE. Because I was in a rush and had not paid sufficient attention to the terms, the request for a second, much higher payment surprised me (although, according to expressunlocks, the website states that two payments are required to complete the process). The third issue, over which expressunlocks had no control, was my spam filter: all the emails expressunlock sent, ended up there. It's well possible that the process had been even the faster if I had received the information they sent. Altogether, therefore, it was a mixed experience in some ways, but mainly through my own fault.
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Posted 7 months ago
Hi Harry, Thank you for your thoughtful review! I'm glad to hear that the unlocking process for your Samsung Galaxy A20e was completed quickly and efficiently. I understand that diving into a new service can feel a bit overwhelming, especially with multiple payments involved. Just to clarify, the two payments you made—£11.99 for the Eligibility Check and £26 for the Standard Unlock—are clearly outlined during the checkout process. This is standard for unlocking services, as the Eligibility Check is necessary before we can proceed with the Unlock. I totally get how spam filters can cause missed communications! If you have any questions moving forward or need further assistance, feel free to reach out. We're here to help! Thanks again for choosing us! Best, Charlotte
Posted 7 months ago
It said it could take a couple of days to unlock phone but instead it was only a couple of hours , excellent!!!
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Posted 7 months ago
Hi Dave Perry, Thank you so much for your feedback! We're thrilled to hear that the unlocking process for your Samsung Galaxy S7 was quicker than expected. We always strive to provide efficient service, and it’s great to see that reflected in your experience. If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked phone! Best, Charlotte
Posted 7 months ago
System was easy to use, had to wait longer than exsected for the phone to be unlocked. how ever once completed the phone works fine on a sim only deal.
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Posted 7 months ago
Hello Mrs. Kelly, Thank you for taking the time to share your experience! I’m glad to hear that your iPhone 6S is now working perfectly on a SIM-only deal. I understand the wait can be frustrating, and we always aim to keep our customers informed throughout the unlocking process. If you have any further questions or need assistance, feel free to reach out. Enjoy your newly unlocked phone! Best wishes, Charlotte
Posted 7 months ago
Express Unlocks got my phone unlocked really quickly. Was a bit surprised with the 2nd payment as didn't realise stage 1 was the eligibility check but was worth the money getting my phone unlocked.
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Posted 8 months ago
Hi Angus, Thank you for your review! I’m glad to hear that your phone was unlocked quickly. I understand that the two payments caught you by surprise; just to clarify, the first payment is indeed for the Eligibility Check, followed by the unlock fee. All costs are outlined on the checkout page prior to purchase. If you have any questions about the process or need further assistance, feel free to reach out. We're here to help! Best regards!
Posted 8 months ago
Easy to follow instructions and relatively quick service - only took 20 minutes from start to finish. Would use them again if needed.
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Posted 8 months ago
Hi Ian, Thank you for your kind feedback! We're thrilled to hear that the process was smooth and quick for you. If you have any friends or family looking to unlock their phones, feel free to recommend us. We're always here to help whenever you need us again! Best regards, Charlotte
Posted 8 months ago
The service is easy to use and pretty quick. What's not clear is that the initial charge is only an eligibility check. Once passed you do get asked for a further payment to get your code. Would be great if this was more prominently stated. That said, the service is quick and I received a code to unlock a device I'd bought 2nd hand not realising it was locked
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Posted 8 months ago
Hi M P L Broughton, Thank you for your feedback! I'm glad to hear that you found our service easy to use and quick. We appreciate your point about making the payment structure clearer. The initial charge indeed covers the Eligibility Check, and once that’s approved, the unlocking code payment follows. We always aim to be transparent, and your input will help us improve our communication. If you have any questions or need further assistance with your Huawei P30 Pro, feel free to reach out. We're here to help! Best, Charlotte
Posted 8 months ago
It took around 10 mins for the eligibility check then stated 2 hours for unlock, but completed in under 1 hour. The generated code unlocked the phone instantly when input. It was a simple process with clear instructions.
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Posted 8 months ago
Hi Andrew, Thank you for sharing your experience with us! I'm glad to hear that your unlocking process for the Huawei P30 Lite was smooth and that the code worked instantly. If you have any more questions or need further assistance, please don’t hesitate to reach out. Happy unlocking! Best regards!
Posted 8 months ago
Very quick and easy to do Will recommend to someone else
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Posted 8 months ago
Hi Chada Rangsuk, Thank you for your positive feedback! We're thrilled to hear that you found the unlocking process quick and easy. If you have any friends or family needing assistance, feel free to recommend us! If you have any questions or need further assistance, just let us know. Happy unlocking! 😊 Best, Charlotte
Posted 8 months ago
The service was quick and easy to use. There are stages of payments to be made but this is helpful as it checks the eligibility of the phone. If I was struggling to unlock a phone via the carrier I would use this service again.
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Posted 8 months ago
Hi Matthew, Thank you for your feedback! I’m glad to hear that you found our service quick and easy to use. The multi-step process really helps ensure the eligibility of your phone, which can save time and frustration down the line. If you ever need help in the future or have any questions about the unlocking process, feel free to reach out. We’re here to assist you! Best, Charlotte
Posted 8 months ago
It’s and easy straightforward unlocking service. For clarity there is an initial checking fee and if this is passed another full unlock fee. It took less than 1 hour to get my son’s phone unlocked from ee and the instructions were sent through very clearly.
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Posted 8 months ago
Hi Tom, Thank you for sharing your experience! I'm glad to hear that you found our unlocking service straightforward and that your son’s phone was unlocked quickly. Your feedback helps us improve, so if you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using the unlocked device! Best regards, Charlotte
Posted 8 months ago
All done remotely which is very good as i liked not having to give it to a shop for a few days to get it done. Took about 48 hours but phone still usable during unlocking and when it was said to be done it worked no problem. 4/5 star given only as i was hoping it was done within 24 but still happy customer
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Posted 8 months ago
Hi Aaron, Thank you so much for your kind review! We're thrilled to hear that the unlocking process for your iPhone 8 Plus went smoothly and that you were able to keep using your phone during the wait. We understand the desire for a quicker turnaround and appreciate your patience. If you have any questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 8 months ago
Would not call it express but it does get the job done I used them for an old phone so they had to get code from manufacturer so it did take a long time but would recommend if all else fails
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Posted 8 months ago
Hi D Hodgsoni, Thank you for your review! We appreciate your patience during the unlocking process, especially since older devices can sometimes require a bit more time to get the codes from manufacturers. We're glad to hear that your Samsung Galaxy A6 (2018) is now unlocked! If you need any further assistance or have questions about using your device on a different network, feel free to reach out. We're here to help! Best, Charlotte
Posted 8 months ago
expressunlocks.com is rated 4.7 based on 2,001 reviews