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expressunlocks.com Reviews

4.6 Rating 1,911 Reviews
92 %
of reviewers recommend expressunlocks.com
4.6
Based on 1,911 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read expressunlocks.com Reviews
expressunlocks.com 5 star review on 25th April 2025
Wesley Wallace
expressunlocks.com 5 star review on 18th April 2025
Valencia Jones
expressunlocks.com 5 star review on 2nd April 2025
Diaby Latifa
expressunlocks.com 5 star review on 28th March 2025
Kimberly Hales
expressunlocks.com 5 star review on 19th March 2025
Jason T Go
expressunlocks.com 5 star review on 19th March 2025
Jason T Go
expressunlocks.com 5 star review on 31st January 2025
Adriane Bernardo
46
Anonymous
Anonymous  // 01/01/2019
It said it could take a couple of days to unlock phone but instead it was only a couple of hours , excellent!!!
Helpful Report
Posted 6 months ago
Hi Dave Perry, Thank you so much for your feedback! We're thrilled to hear that the unlocking process for your Samsung Galaxy S7 was quicker than expected. We always strive to provide efficient service, and it’s great to see that reflected in your experience. If you have any other questions or need further assistance, feel free to reach out. Enjoy your unlocked phone! Best, Charlotte
Posted 6 months ago
System was easy to use, had to wait longer than exsected for the phone to be unlocked. how ever once completed the phone works fine on a sim only deal.
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Posted 6 months ago
Hello Mrs. Kelly, Thank you for taking the time to share your experience! I’m glad to hear that your iPhone 6S is now working perfectly on a SIM-only deal. I understand the wait can be frustrating, and we always aim to keep our customers informed throughout the unlocking process. If you have any further questions or need assistance, feel free to reach out. Enjoy your newly unlocked phone! Best wishes, Charlotte
Posted 6 months ago
Express Unlocks got my phone unlocked really quickly. Was a bit surprised with the 2nd payment as didn't realise stage 1 was the eligibility check but was worth the money getting my phone unlocked.
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Posted 6 months ago
Hi Angus, Thank you for your review! I’m glad to hear that your phone was unlocked quickly. I understand that the two payments caught you by surprise; just to clarify, the first payment is indeed for the Eligibility Check, followed by the unlock fee. All costs are outlined on the checkout page prior to purchase. If you have any questions about the process or need further assistance, feel free to reach out. We're here to help! Best regards!
Posted 6 months ago
Easy to follow instructions and relatively quick service - only took 20 minutes from start to finish. Would use them again if needed.
Helpful Report
Posted 6 months ago
Hi Ian, Thank you for your kind feedback! We're thrilled to hear that the process was smooth and quick for you. If you have any friends or family looking to unlock their phones, feel free to recommend us. We're always here to help whenever you need us again! Best regards, Charlotte
Posted 6 months ago
The service is easy to use and pretty quick. What's not clear is that the initial charge is only an eligibility check. Once passed you do get asked for a further payment to get your code. Would be great if this was more prominently stated. That said, the service is quick and I received a code to unlock a device I'd bought 2nd hand not realising it was locked
Helpful Report
Posted 6 months ago
Hi M P L Broughton, Thank you for your feedback! I'm glad to hear that you found our service easy to use and quick. We appreciate your point about making the payment structure clearer. The initial charge indeed covers the Eligibility Check, and once that’s approved, the unlocking code payment follows. We always aim to be transparent, and your input will help us improve our communication. If you have any questions or need further assistance with your Huawei P30 Pro, feel free to reach out. We're here to help! Best, Charlotte
Posted 6 months ago
It took around 10 mins for the eligibility check then stated 2 hours for unlock, but completed in under 1 hour. The generated code unlocked the phone instantly when input. It was a simple process with clear instructions.
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Posted 6 months ago
Hi Andrew, Thank you for sharing your experience with us! I'm glad to hear that your unlocking process for the Huawei P30 Lite was smooth and that the code worked instantly. If you have any more questions or need further assistance, please don’t hesitate to reach out. Happy unlocking! Best regards!
Posted 6 months ago
Very quick and easy to do Will recommend to someone else
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Posted 6 months ago
Hi Chada Rangsuk, Thank you for your positive feedback! We're thrilled to hear that you found the unlocking process quick and easy. If you have any friends or family needing assistance, feel free to recommend us! If you have any questions or need further assistance, just let us know. Happy unlocking! 😊 Best, Charlotte
Posted 6 months ago
The service was quick and easy to use. There are stages of payments to be made but this is helpful as it checks the eligibility of the phone. If I was struggling to unlock a phone via the carrier I would use this service again.
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Posted 6 months ago
Hi Matthew, Thank you for your feedback! I’m glad to hear that you found our service quick and easy to use. The multi-step process really helps ensure the eligibility of your phone, which can save time and frustration down the line. If you ever need help in the future or have any questions about the unlocking process, feel free to reach out. We’re here to assist you! Best, Charlotte
Posted 6 months ago
It’s and easy straightforward unlocking service. For clarity there is an initial checking fee and if this is passed another full unlock fee. It took less than 1 hour to get my son’s phone unlocked from ee and the instructions were sent through very clearly.
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Posted 6 months ago
Hi Tom, Thank you for sharing your experience! I'm glad to hear that you found our unlocking service straightforward and that your son’s phone was unlocked quickly. Your feedback helps us improve, so if you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using the unlocked device! Best regards, Charlotte
Posted 6 months ago
All done remotely which is very good as i liked not having to give it to a shop for a few days to get it done. Took about 48 hours but phone still usable during unlocking and when it was said to be done it worked no problem. 4/5 star given only as i was hoping it was done within 24 but still happy customer
Helpful Report
Posted 6 months ago
Hi Aaron, Thank you so much for your kind review! We're thrilled to hear that the unlocking process for your iPhone 8 Plus went smoothly and that you were able to keep using your phone during the wait. We understand the desire for a quicker turnaround and appreciate your patience. If you have any questions or need assistance in the future, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 6 months ago
Would not call it express but it does get the job done I used them for an old phone so they had to get code from manufacturer so it did take a long time but would recommend if all else fails
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Posted 6 months ago
Hi D Hodgsoni, Thank you for your review! We appreciate your patience during the unlocking process, especially since older devices can sometimes require a bit more time to get the codes from manufacturers. We're glad to hear that your Samsung Galaxy A6 (2018) is now unlocked! If you need any further assistance or have questions about using your device on a different network, feel free to reach out. We're here to help! Best, Charlotte
Posted 6 months ago
Very happy that Express Unlocks can unlock my phone remotely. It was quick and easy and worked really well when I followed the instructions. Perhaps if I'm being a little over critical the instructions could be a little more explcit in terms of the need to switch off your phone and switch it back on again. The only real criticism I have is that the initial page to begin the process doesn't make it clear enough that the initial payment is only to check that your phone can be unlocked. There is then a second payment to actually unlock the phone, assuming that it is possible to do this remotely. Other than that I'm very happy.
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Posted 7 months ago
Hi Fredrik Rich, Thank you for your feedback! I'm thrilled to hear that you found the unlocking process quick and easy. Your suggestion for clearer instructions regarding the need to restart the phone is very valuable and will be taken into consideration. Regarding the initial payment, I understand how that could be a bit unclear. Just to clarify, the eligibility check is indeed a necessary step to ensure your phone can be unlocked, and the information is outlined on the checkout page prior to your purchase. The second payment for unlocking only occurs if your phone is eligible. I'm glad everything worked out well for you! If you have any more questions or need further assistance, feel free to reach out. Best regards!
Posted 7 months ago
Excellent customer service. I was kept up to date of everything that was going on and questions were answered very swiftly
Helpful Report
Posted 7 months ago
Hi Hayley! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and that your questions were answered quickly. If there's anything else we can assist you with or if you have further queries, feel free to reach out. Enjoy your unlocked Huawei P30! 😊
Posted 7 months ago
Very quick and reliable service
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Posted 7 months ago
Hi Nicholas Owen, Thank you so much for your positive feedback! We're glad to hear that you found our service quick and reliable. If you have any questions or need assistance with your unlocking process for your Samsung Galaxy A3 (2017), feel free to reach out. Your unlock status shows as "Unlock Complete," so you're all set to enjoy your unlocked phone! If you need any further help, just let us know! Best regards, Charlotte
Posted 7 months ago
Used expressunlocks to unlock an old phone that we needed for to reuse. The service was good and communication was very good with regular updates on how long the process would take. The phone was unlocked and all works as it should.
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Posted 7 months ago
Dear Mrs. Williams, Thank you so much for taking the time to leave us a review! We're thrilled to hear that the service met your expectations and that the communication was helpful throughout the process. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We’re here to help you! Best wishes, Charlotte
Posted 7 months ago
Great service sort me out brilliant
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Posted 7 months ago
Hi Paul, Thank you so much for your wonderful feedback! We're thrilled to hear that our service met your expectations and helped you with unlocking your iPhone 13 Pro Max. If you have any further questions or need assistance in the future, feel free to reach out. Happy using your unlocked device! Best, Charlotte
Posted 7 months ago
Took long to process but worked in the end
Helpful Report
Posted 7 months ago
Hi Sam, Thank you for your patience throughout the unlocking process! We’re glad to hear that it worked out in the end. We understand that waiting can be frustrating, but we're committed to ensuring that every unlocking request is handled accurately. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best regards, Charlotte
Posted 7 months ago
Hi Sam, Thanks for the great review! I checked and saw the unlock was completed in just 10 minutes—maybe you missed the email? From your tracking page you can subscribe to push notifications on both iPhone and Android for instant updates without needing to check your email. Best, Charlotte
Posted 7 months ago
Took longer then I had hoped but not the fault of this service. Simple enough to follow even with having dyslexia.
Helpful Report
Posted 7 months ago
Hi Michael, Thank you for your review! I'm glad to hear that you found the unlocking process simple to follow, even with the challenges of dyslexia. We understand that waiting can be frustrating, but we're pleased your unlock is complete now! If you have any additional questions or need further assistance, please don’t hesitate to reach out. Enjoy your unlocked Huawei P30 Lite! Best regards, Charlotte
Posted 7 months ago
Quick, easy and simple took no more than 5 minutes!
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Posted 7 months ago
Hi Chris, Thanks for sharing your experience with us! I'm glad to hear that the unlock process for your iPhone 13 Mini was quick and easy. It’s always great when things go smoothly! If you have any more questions or need assistance with anything else, feel free to reach out. We're here to help! Best, Charlotte
Posted 7 months ago
I like Express Unlocks service as its easy to use, the instructions are clear and straightforward. I think the price is reasonable and doesnt break the bank. We had a phone that was locked to EE, but we needed it to be open so we could use an O2 sim card. All in all, a great service that I'd gladly use again.
Helpful Report
Posted 7 months ago
Hi Dwayne, Thank you for your positive feedback! We're thrilled to hear that you found our service easy to use and that the instructions were clear. It's great to know that you appreciate the pricing as well! Since your unlock status is "Unlock Complete" and you have received your unlock code, please ensure your Samsung Galaxy J3 prompts you for the code when you insert a non-EE SIM card. If it doesn’t, you will need to consider purchasing a Remote USB unlock. This can help get your device working on the O2 network as you need. If you have any questions or need further assistance, feel free to reach out! Best, Charlotte
Posted 7 months ago
expressunlocks.com is rated 4.6 based on 1,911 reviews