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Express Electrical Reviews

4.5 Rating 1,004 Reviews
86 %
of reviewers recommend Express Electrical
4.5
Based on 1,004 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Express Electrical Reviews
Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service
Helpful Report
Posted 2 years ago
Hi there - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our excellent service!
Posted 2 years ago
I have sent two emails requesting a Vat receipt and as yet not had a response. It would be good practice to send these as a pdf attachment with the acknowledgment email.
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Posted 2 years ago
Hi Karl - we are sorry to hear that you have not yet received your VAT invoice. This has now been emailed over to you. Apologies again and we hope this wouldn't affect you shopping with us in future.
Posted 2 years ago
Very quick delivery
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Posted 2 years ago
Hi William - thank you for taking the time to leave us a 5 star review. We are pleased to hear that you are happy with our quick delivery.
Posted 2 years ago
The item has been out for delivery for the past 2 days and I still haven’t received it when they said I should
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Posted 2 years ago
Hi Paul - we're sorry to hear about the delay in you receiving your order. Parcelforce tracking shows delivery was attempted on 13/09/2023. We can only apologise on behalf of Parcelforce that an alternative delivery/collection has not been made. We are currently in touch with Parcelforce to arrange this for you and will contact you via email to update.
Posted 2 years ago
Fantastic service. Thank you
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Posted 2 years ago
Hi Joe - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our service. See you again soon.
Posted 2 years ago
Good products at competitive prices and very quick delivery and easy to use ordering.
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Posted 2 years ago
Hi Graham - thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our product range, competitive prices and quick delivery. See you again soon.
Posted 2 years ago
There was a mix up with order which was sorted swiftly
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Posted 2 years ago
Hi Chris - many thanks for taking the time to leave us a 5 star review. Mistakes can happen from time to time but we will always resolve as quickly as possible. See you again soon!
Posted 2 years ago
Very good service. Quick and easy. Good customer service as we.
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Posted 2 years ago
Hi Asif - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are satisfied with our top service. See you again soon.
Posted 2 years ago
Grea services quick delivery 10/10
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Posted 2 years ago
Hi Hassan - thanks for taking the time to leave us a 5 star review. We are so pleased to hear you are happy with our service and quick delivery. See you again soon.
Posted 2 years ago
Ordered a product which was available online, got told the day after that it may be out of stock but would check, was only told 5 days after ordering that it was out of stock and was a clearance item.
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Posted 2 years ago
Hi there - we're sorry to hear that you are dissatisfied with our service. Whilst items are advertised as in stock on our website, they may sell in one of our branches in between us picking your order. In this instance, we will always try to source the item elsewhere which can take a few days whilst we wait for suppliers to get back to us.
Posted 2 years ago
Great service, and prompt delivery.
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Posted 2 years ago
Hi Alan - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our service and quick delivery. See you again soon!
Posted 2 years ago
Speedy prompt service all goods arrived well packaged.
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Posted 2 years ago
Hi David - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with out prompt service and well packaged order.
Posted 2 years ago
Very competitive prices, delivered promptly. Will definitely use again. Many Thanks
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Posted 2 years ago
Hi Jonathan - thank you for taking the time to leave us a 5 star review. We are pleased to hear that you are happy with our pricing and quick delivery. See you again soon!
Posted 2 years ago
Very efficient and a good price.
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Posted 2 years ago
Hi Mike - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear you are happy with our prices!
Posted 2 years ago
Quick delivery and competitive prices. Will use again
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Posted 2 years ago
Hi Ritchie - thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our quick delivery and competitive pricing. See you again soon!
Posted 2 years ago
I was very disappointed.... You totally ignored my request on two accounts... firstly, I specified a delivery day on my original order and secondly, my follow-up email requesting confirmation as to what day the delivery will take place. Consequently, I had to make last minute arrangements with two different neighbours. I was not happy
Helpful Report
Posted 2 years ago
Hi Ron - we are sorry to hear that you are not satisfied with our service. Could you please email onlineenquiries@expresselectrical.net so that we can look into this for you?
Posted 2 years ago
Great service and fast delivery.
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Posted 2 years ago
Hi Peter - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our great service and fast delivery.
Posted 2 years ago
Late delivery
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Posted 2 years ago
Hi Przemyslaw - we're sorry to hear about your late delivery. Upon looking into this, we can see your order was dispatched using our next day delivery service. We can only apologies on behalf of Parcelforce for the delay.
Posted 2 years ago
Good price quick delivery
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Posted 2 years ago
Hi Gareth - many thanks for taking the time to leave us a 5 star review. We are so pleased that you are happy with our pricing and quick delivery.
Posted 2 years ago
The item arrived the day after ordering, so superfast delivery. I had problems setting up the new smoke alarm with the other interlinked alarms so got in touch with you. The help I received from Will Smith was excellent. I would just make one comment. It would be a great help if you included an appropriate sticky fixer in the box with the alarms. I went to 3 shops before I got something suitable.
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Posted 2 years ago
Hi Jennifer - thanks for taking the time to leave us a 5 star review. We've passed your feedback over to our supplier for review. See you again soon.
Posted 2 years ago
Express Electrical is rated 4.5 based on 1,004 reviews