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Express Electrical Reviews

4.5 Rating 1,032 Reviews
87 %
of reviewers recommend Express Electrical
4.5
Based on 1,032 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Express Electrical Reviews
Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

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Anonymous
Anonymous  // 01/01/2019
Great price, great products, fast delivery, everything you need from an electrical wholesaler.
Helpful Report
Posted 2 years ago
Hi Stephen - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our pricing, product availability and fast delivery. See you again soon!
Posted 2 years ago
Easy and quick - thank you
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Posted 2 years ago
Hi Andrew - thank you for taking the time to leave us a 5 star review. We are so pleased to hear you are happy with our quick and easy service. See you again soon!
Posted 2 years ago
Sent me products with faulty written on them and that had been installed before . Won’t use again
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Posted 2 years ago
Hi there - apologies that you were sent a faulty item. This most definitely should not have happened and we appreciate your feedback to help us do better in future. Mistakes can happen from time to time and on this occasion, the faulty item was incorrectly packed. Upon looking into this, I can see this has now been resolved however if we can help you with anything else, please let get in touch. We hope this wouldn't effect you shopping with us in future.
Posted 2 years ago
Excellent service. Great prices
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Posted 2 years ago
Hi Gareth - thank you for taking the time to leave us a 5 star review. We are so pleased that you are happy with our service and prices. See you again soon!
Posted 2 years ago
Best price on the web for a Electorad VA2000w. Arrived v promptly.
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Posted 2 years ago
Hi Gary - many thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our pricing and quick delivery!
Posted 2 years ago
Send an email about incorrect item, no response.
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Posted 2 years ago
Hi Nicholas - apologies that you have not received a response to your email. We have no outstanding enquires in our mailbox. We have sent you an email from onlineenquiries@expresselectrical.net which all of our communications are sent through.
Posted 2 years ago
I ordered an item and then was called to say the item is no longer available and has been discontinued yet the item is still on the website available for order. I also haven't received an update on my refund just was told verbally over the phone.
Helpful Report
Posted 2 years ago
Hi there - we're sorry that we couldn't fulfil your order on this occasion. Your refund is processed on the day of notification and will show in your bank account within 3-5 working days.
Posted 2 years ago
Kayleigh was top draw. the reason we ordered with you as she has first class customer service and will make us use you again.
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Posted 2 years ago
Hi Gary - thank you for taking the time to leave us a 5 star review. We will be sure to pass your feedback over to Kayleigh. See you again soon.
Posted 2 years ago
Called up express electrical as my husband told me to get some new smoke alarms for our new house n there was too many to choose from, I was getting so confused but thank god for Kayleigh and her knowledge and help cos she explained all the ones she recommended n made me feel at ease, I left the conversation in a very happy woman, she is a absolute god send to that company she friendly, bubbly and definitely has a personality u won’t forget, thank you Kayleigh ur customer service is 10/10
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Posted 2 years ago
Hi Sarah - thank you for taking the time to leave us a 5 star review. We're pleased we could help you find what you needed. See you again soon!
Posted 2 years ago
Good service. Search could be better. Prompt delivery without undue fuss. Just what was needed
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Posted 2 years ago
Hi there - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our service and quick delivery. See you again soon.
Posted 2 years ago
Excellent fast service at a reasonable price
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Posted 2 years ago
Hi there - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our excellent, fast service and pricing. See you again soon.
Posted 2 years ago
Brilliant service, delivery and price.
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Posted 2 years ago
Hi Michael - thank you for taking the time to leave a 5 star review. We are so pleased that you are happy with our brilliant service, delivery and pricing. See you again soon!
Posted 2 years ago
Quick delivery. All good.
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Posted 2 years ago
Hi Derek - thank you for taking the time to leave us a 5 star review. We are so pleased that you are happy with our quick delivery service. See you again soon.
Posted 2 years ago
Fast delivery, excellent service, will use again!
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Posted 2 years ago
Hi Daniel - thanks for taking the time to leave us a 5 star review. We are so pleased that you are happy with our fast delivery and excellent service. See you again soon!
Posted 2 years ago
I know why these guys are called Express, my order came at lightening speed! Customer care was sensational I dealt with a fella called Saul, Big that man up.
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Posted 2 years ago
Hi Craig - thank you for taking the time to leave us a 5 star review. We are so pleased that you are happy with our service. We will be sure to pass your feedback over to Saul.
Posted 2 years ago
Wrong items has been delivered, have not been ordered nor collection nor refund, i need to sort this out on my own time and money, will never use this site again
Helpful Report
Posted 2 years ago
Hi Jakub - we're sorry to hear that you have received the incorrect items. A member of our customer service team will be in touch shortly. In the meantime, could you please contact onlineenquiries@expresselectrical.net with details of the items you have received. We will always pay for postage on the occasion an error is made on our part. Full details of our returns policy can be found on our website.
Posted 2 years ago
Super quick delivery. Great birthday present. Happy with service and great price
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Posted 2 years ago
Hi there - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our pricing, service and quick delivery. Enjoy your new product!
Posted 2 years ago
Needed some smokes and remote visual indicators very very urgently. Spoke to Mo and the guy can not do enough for you !!! Confirmed had smokes in stock and rang HISPEC to see what products they did indicator wise !!! Called me back and explained didnt have indicators in stock but then went and sourced them and collected for me. Products were dispatched same day, parcelforce tracking number supplied and I had them on site by 1058 next morning !!!! BOOOOM Genuinely impressed with Mo and the whole experience - Highly recommend 👍
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Posted 2 years ago
Hi Bobby - many thanks for taking the time to leave us a 5 star review. We are so pleased that you are happy with our service. We will be sure to pass your kind comments over to Mo. See you again soon!
Posted 2 years ago
Great service thanks.
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Posted 2 years ago
Hi there - thank you for taking the time to leave us a 5 star review. We really appreciate you taking the time out to let us know how we did.
Posted 2 years ago
Good price, quick delivery and good communications.
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Posted 2 years ago
Hi Gary - thanks for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our pricing, quick delivery and good communications.
Posted 2 years ago
Express Electrical is rated 4.5 based on 1,032 reviews