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Explorer Travel Insurance Reviews

4.6 Rating 5,964 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,964 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Clear and fair information and price.
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Posted 10 months ago
The policy offers good value for money, is clearly set out, and seems to cover everything I need. I haven’t had to call on it so far, and I hope I won’t have to!
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Posted 10 months ago
So I think like all questions all companies go back 9 years why not listen to people in a box marked more information this would help people get a better deal or is it a computer just asking these questions to save money, I say this all the time on questioner's but no reply
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Posted 10 months ago
User friendly site & can also access direct phone contact easily
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Posted 10 months ago
Straightforward and relatively painless process
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Posted 10 months ago
No made a claim so I cannot judge
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Posted 10 months ago
The associate that I spoke with was very helpful and friendly and was able to locate my previous policy. In that way I did not have to worry that my new policy would be updated.
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Posted 10 months ago
I needed two calls to verify something but was pleased to renew my policy.
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Posted 10 months ago
The process from searching was quick. Policy documents were read before the final payment was made which was good for peace of mind. A true review can only be made if I make a claim, which I hope I won't have to.
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Posted 11 months ago
First year with ETI and not used yet, but seems to be all as expected.
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Posted 11 months ago
Not needed to contact at the moment, but all round Good service 😁
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Posted 11 months ago
Been with them in previous year(s), not cheap, but probably the best in our circumstances after doing some comparisons. The adventure stars soon.
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Posted 11 months ago
Only 4 stars due to big price hike in insurance.
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Posted 11 months ago
Good service but have had no confirmation yet and no real proof of the fact that I have bought the insurance, which concerns me.
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Posted 11 months ago
Haven't experience any problems as yet..
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Posted 11 months ago
All good, booked on line very straightforward, requested paper copy which arrived a few days later, very satisfied.
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Posted 11 months ago
Price was ok. When I called to make an update to my policy the staff member was helpful when I finally got to speak to someone.
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Posted 11 months ago
Only place to offer us reasonable price for our Annual Policy. Previous insurer had doubled their premium.
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Posted 11 months ago
Easy to understand and good to be able to speak to someone
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Posted 11 months ago
I bought this travel insurance through a comparison site, which is something I rarely do. The questions asked were straight forward and actually seemed to be a standard template used by all insures. The cover offered and the cost seemed to compare very favourably with other companies, with the offer of free gadget cover a bonus.
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Posted 11 months ago
Explorer Travel Insurance is rated 4.6 based on 5,964 reviews