Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,883 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with how quickly and efficiently my policy came through and gave me assurance that should anything go wrong I'm covered.”

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Posted 1 year ago

“Luckily I did not need to invoke any of the protection offered to me by the policy, which was great, but leaves me with no clear view on wherever the insurance policy was good or bad !!! I have insured with Explorer many times and only needed help once due to covid. In that instance, I received payment as prescribed, less excess, which was good. I will insure with them again.”

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Posted 1 year ago

“I found the service I got very good and helpful”

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Posted 1 year ago

“I was very happy with the service l got from Explorer Travel”

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Posted 1 year ago

“Happ with the Travel Insurance that I have purchased”

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Posted 1 year ago

“Easy to accesws but haven't travelled yet since buying so don't know how the company would react to any claim”

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Posted 1 year ago

“I received a list of travel agents from MacMillan Cancer. Explorer was third on that list. I started at the top and the first 2 I called wanted so much detail - like lists of every infection & antibiotics I’d taken - even while a patient in ICU!! I ended the calls as I wasn’t going to be able to provide that information. I was feeling disheartened when I called Explorer. I was delighted when I realised the medical questions were not ridiculously intricate & the lady I dealt with was very professional & patient as I took my time answering the questions. I knew my insurance would be more expensive than usual but I was happy with the quote. I was much less stressful than the first 2 places I called. I decided to accept the quote. Perhaps the other companies on the list would’ve been as professional but I was mentally tired by then. I have recommended Explorer to other cancer patients which will hopefully help them avoid extra stress.”

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Posted 1 year ago

“Find the Company very good”

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Posted 1 year ago

“Quick to respond to enquiries. Would certainly recommend this company.”

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Posted 1 year ago

“Quick, efficient and helpful. Would use Explore Travel Insurance again”

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Posted 1 year ago

“I needed to alter my current travel insurance. This was done in a quick and professional manner.”

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Posted 1 year ago

“First time I've used yourselves using as a travel insurance. So far it does tick the boxes l need this year for my coming holidays.”

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Posted 1 year ago

“Easy to obtain and luckily we have not had to use it :)”

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Posted 1 year ago

“I have just purchased Explorer travel insurance for my wife & I who are both over 70 yrs old and wit some health issues. The price for a single trip was competitive and I found them easy to deal with. They have contacted me by email with a personal Thank you for my business. So far, so good. We haven't been away yet and hopefully won't need to claim but I can't give 5 stars because I don't know how good they are in dealing with a claim.”

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Posted 1 year ago

“Very quick and easy to set up plus good communication.”

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Posted 1 year ago

“Apparently good cover for a reasonable price”

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Posted 1 year ago

“Easy to complete the required data and the service was excellant”

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Posted 1 year ago

“Did exactly what was expected - no more, no less.”

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Posted 1 year ago

“As yet I haven’t had to claim on my policy but everyone was very helpful when I was setting it up and the price reasonable. I will certainly use you again.”

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Posted 1 year ago

“Nothing to say really, bought the insurance as a result of online research, sign up was easy but since we have not had occassion to call upon the insurance cannot say how our experience of it would have been.”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 5,883 reviews