Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,995 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 5,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Bought the annual travel policy online, but there were a couple of queries. I telephoned Explorer Travel Insurance and the advisor sorted out my issues quickly and even gave me a small refund.”

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Posted 6 years ago

“Easy to use site - really good price. Thankfully did not need to claim, but peace of mind to have good backup. Also purchased my parents insurance with Explorer - over £400 cheaper !!! with exactly same cover.”

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Posted 6 years ago

“Very competitively priced and easy to understand. Thankfully not have to have claimed up to now so can't comment on that. When on phone it becomes obvious that their people have to use a company script so difficult to have any sort of dialogue out side of their parameters - could improve service in this area.”

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Posted 6 years ago

“This is the second time we have now dealt with Explorer Travel Insurance and are more than satisfied with their service and would definitely recommend them to others - good value for money and accessible by phone which is a big plus these days!”

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Posted 6 years ago

“great no problem”

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Posted 6 years ago

“Offers cover that I need”

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Posted 6 years ago

“There were an enormous number of medical questions to be dealt with probably age related. This is the first request for cover, si really can't give a practical star rating.”

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Posted 6 years ago

“I was able to acquire insurance for myself and my wife at a reasonable price and without too much difficulty.”

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Posted 6 years ago

“Very easy to deal with.”

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Posted 6 years ago

“I have used Explorer Travel Insurance for a few years now, never had any problems and it's simple and easy to understand with great cover.”

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Posted 6 years ago

“I insured my mum and was accepted with this company in april 2019 which was a good policy for the price we paid given she had several medical issues for a cruise in october ...on 20th August my mum has a fall so I thought I was doing the right thing by declaring this to the company bug was told that they could no longer insure her with her having a fall which was a shock with only 5 weeks to go before the cruise and to twist the knife they said if I cancelled the now invalid insurance my mum would only get back 50% of what she paid!!! Totally unacceptable... I feem like we have been ripped off by this very uncaring company”

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Posted 6 years ago

“Excellent service when needed to claim. Value for money too.”

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Posted 6 years ago

“the member of staff on telephone was good and explained everything carefully so i know what i was covered for and what was not”

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Posted 6 years ago

“I made a claim, Re URV377050, on 23rd May for a holiday on 10th May that was cancelled due to my travelling companion having suffered a stroke and having subsequent surgery. After much exchange of correspondence I was advised on 16th August that the claim had been authorised and the settlement sum would be transferred to my bank within 5 working days. It is now SEPTEMBER 2nd and no such funds have arrived.”

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Posted 6 years ago

“Excellent price. Simple to understand”

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Posted 6 years ago

“this is my second time I have booked with Explorer Travel Insurance”

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Posted 6 years ago

“Website was easy to use. Prices were competitive. I usually change insurers every year but continued for a second as I could not beat the quote. Not made a claim but all dealings have been useful, helpful and informative.”

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Posted 6 years ago

“Very easy to use and good price for travel insurance”

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Posted 6 years ago

“I I have found them very good and cheap”

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Posted 6 years ago

“Fantastic helpful service very good value”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,995 reviews