Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,825 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“We took your insurance on our last trip unfortunately had to use it but you did everything you promised.as for the latest insurance we have still to go on holiday in September.”

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Posted 6 years ago

“Clear & easy to navigate & buy , reasonable premium”

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Posted 6 years ago

“I was recomended by a friend. I found it very easy to get a quote on line, i rang the next day and went through everything with one of your team, she was very helpful so i went ahead and booked. I would certainly use Explorer again.”

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Posted 6 years ago

“Have not had to make a claim but the booking the insurance and the advice on the phone was excellent.”

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Posted 6 years ago

“I just wish the staff had more autonomy and were not just following a script”

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Posted 6 years ago

“Very competitive Website very user friendly Ideal for what we required”

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Posted 6 years ago

“I have found insurance with Explorer reasonable even with certain health issues. Everything from start to finish is easy. Would recommend.”

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Posted 6 years ago

“Were pleasantly surprised how good your rates were as both my husband and I have medical issues. Unfortunately we lost our passports in Malaga airport on Saturday so I have had to make a claim in respect of this, but the staff were very helpful when I telephoned them today.”

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Posted 6 years ago

“Arranging my travel insurance online could not have been simpler. I especially appreciated the way I was able to find the right options for medical conditions.”

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Posted 6 years ago

“It was very easy to arrange, and they were very helpful”

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Posted 6 years ago

“The whole process was very straight forward to follow.”

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Posted 6 years ago

“Very reasonable price and it does not load the premium too much for pre-existing conditions.”

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Posted 6 years ago

“After organising and paying my travel insurance I got an email a day later to apply for travel insurance and get 10% discount. Not good and I felt cheated.”

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Posted 6 years ago

“excellent cover for a reasonable price”

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Posted 6 years ago

“Used explorer travel for many trips always found them helpful and easy to deal with”

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Posted 6 years ago

“As we have been fortunate as not to have ever made a claim we have no experience other than customer service when purchasing insurance & some advisers have been very good but some not so good”

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Posted 6 years ago

“Website easy to use. Easy to see cover available at different premium. Best price for the cover we needed as 2 very senior Senior Citizens.”

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Posted 6 years ago

“Generally satisfactory although disappointed to discover that river cruising was no longer covered as part of the standard package when it had been the previous year.”

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Posted 6 years ago

“Explorer Travel are the only people I would use, they offer an excellent service for an outstanding price. Everything is straightforward and can be done online without any difficulty. The one time I had to speak to someone to add a medical condition for a family member they were extremely helpful so I wouldn’t dream of using anyone else for travel insurance. Outstanding all round.”

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Posted 6 years ago

“I found them kind and helpful with the normally confusing procedure”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,825 reviews