Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,053 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,053 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claim procedure is very poor and response times slow. Will not use this insurere again”

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Posted 7 years ago

“I purchased a new couples annual travel policy on line with existing medical conditions, the process was straight forward and the price was better than other companies.”

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Posted 7 years ago

“No problem at all with this insurance everything was explained very well.”

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Posted 7 years ago

“Have dealt with Explorer Travel Insurance on a number of occasions and always been happy with your service.”

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Posted 7 years ago

“I have just returned from a cruise covered by Explorer Travel Insurance, I have 2 more booked with the same insurerer but being invited to rate Explorer Ins I have looked into their success rate on paying out claims and this to say the least is dismal, I have used them many many times and never had to make a claim but what I have been reading about Explorer Ins will deter me from trusting the company with any future business......most 5 star ratings tell you they are well priced and easy to deal with but read the 1 star ratings and you may well like me change your mind. I am rating this as 5 star only because thats what most people look at.”

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Posted 7 years ago

“Easy to use website after being recommended by a friend. Price very competitive. Slightly puzzled as to difference between EU! and EU2.”

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Posted 7 years ago

“We always use Explorer”

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Posted 7 years ago

“Wouldn't even give one star, by far the worst travel insurancer, the team seem uneducated in there field therefore extremely unhelpful. Bitterly disappointed with the service.”

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Posted 7 years ago

“Easy website to use and good price for insurance offered.”

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Posted 7 years ago

“It was quick and efficient and easy to follow also reasonable price Mr A”

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Posted 7 years ago

“easy online to get a price and medical problems easy to understand only remains to get a full view if we were to claim We had a good holiday with no medical problems.”

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Posted 7 years ago

“Big thank you all when well and did not need to claim. Peace of mind.”

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Posted 7 years ago

“The insurance was just what I needed,had no need to use it but it was there just in case.Thank You”

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Posted 7 years ago

“Good service, I have used them last year. Straight forward buying my policy online. Thanks”

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Posted 7 years ago

“Booked a holiday to Israel with family and missed our connecting flight. No further flight for 48 hrs so decided to reyurn home. Thought insurance would cover the lose of nearly 4000 pounds. Insurance claims company refused to pay any compensation after awaiting 8 weeks for decision.”

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Posted 7 years ago

“Explorer travel insurance company is a joke and their policies not fit for purpose. Worst company I have ever had to deal with regarding a claim. They lie just not to pay out. Avoid like the plague!!”

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Posted 7 years ago

“Seems to cover all I wanted to cover”

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Posted 7 years ago

“Always efficient and polite”

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Posted 7 years ago

“this is my second time using your firm and I find it easy to access and helpful.”

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Posted 7 years ago

“Thankfully we have never had to make a claim, however the web site is easy to negotiate & easy to add pre exsisting medical problems. The level of cover is good & the premiums charged are very competitive. We have used Explore for the past few years.”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 6,053 reviews