Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,897 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have yet to use the services offered hopefully will not have to so can’t rate what I haven’t had to use”

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Posted 6 years ago

“no problems”

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Posted 6 years ago

“Provided cover we required at a price which was painful, but acceptable.”

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Posted 6 years ago

“Easy to arrange online. Explorer take into account medical conditions and cover these, along with all other travel insurance requirements whilst away on holiday. Have used Explorer several times for holiday travel.”

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Posted 6 years ago

“Assistant was very helpful - pointed out my initial policy did not cover my specific requirements. Upgradef polivy to one year. Only negative - cost!”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“Made no claim but best value for money with some medical condtions”

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Posted 6 years ago

“I have been using Explorer Travel Insurance for many years, as you seem to offer good value for money. Luckily I've never had to make a claim so I can't comment on that.”

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Posted 6 years ago

“I can’t comment on how good the insurance is as I didn’t need to claim.”

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Posted 6 years ago

“Good Insurance covers everything required.”

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Posted 6 years ago

“I renewed my annual travel policy on the internet. I found the website easy to follow and information was displayed in an easy to understand format. The price was very good and , compared to other insurance providers, covered more eventualities.”

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Posted 6 years ago

“The web site works quite well and that is good, as this is the main access point to purchase insurance for my travel. The costs are reasonably competitive but there are new entrants coming on to the market that are trying to make a niche for themselves. This however, does not really manifest itself in markedly better premiums for us travellers. The main reason for this is that, from my experience, ALL the middle of the road providers such as Explorer are all using the same algorithm based assessment mechanism which really has very little finese when it comes to pricing the medical factors which most senior citizens have to declare. I find it particularly arbitrary and really a rather blunt instrument of measurement when it is well known that older travellers naturally have issues like blood pressure elevation, but although we live quite normally with this general condition, that just seems to be an excuse to ramp up the premium without any further consideration of the overall health of the applicant. The excuse I received recently when I challenged this point with an Explorer competitor, I was told that it would be too costly to introduce a human arbitrator to fine tune the quotations given out by the on line insurers. Thus we senior citizens just have to accept that as we have to have travel insurance, this is the best we can expect. The cost of this travel insurance is beginning to represent a meaningful proportion of the overall cost travel for us.”

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Posted 6 years ago

“Found it easy to understand and complete application thank you”

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Posted 6 years ago

“I got the insurance I needed and was pleased by straightforward it was.”

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Posted 6 years ago

“This is only the second time in succession I have taken travel insurance with Explorer Travel and thus far have had no cause to make any claim. The deals have however been more attractive than many others for virtually the same cover. I am satisfied, partcularly as I am an elderly person, (in numbers only).”

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Posted 6 years ago

“Impossible to accurately assess any insurance,until(hopefully never)a claim is made! However on first impression all seems to be good at a reasonable price. The question asked we're no more daunting than previous insurers.”

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Posted 6 years ago

“Easy to arrange insurance on the website”

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Posted 6 years ago

“Good price quote, i have used a couple of time.”

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Posted 6 years ago

“Surprised to find out being 66 was a problem.”

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Posted 6 years ago

“Cover was a good price covered a fair amount, customer service was good ,fortunately didn't need it”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,897 reviews