Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,042 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,042 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not used the insurance yet”

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Posted 7 years ago

“Went on price comparisons website and decided to go direct to Explorer. Worth my while, found a cheaper holiday insurance direct from them. Perhaps not everyone's cup of tea, but given my age was just looking for a basic insurance. Have used company before and had no queries with them”

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Posted 7 years ago

“Reasonable price and plenty of options.”

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Posted 7 years ago

“The staff were very helpful.”

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Posted 7 years ago

“We have used ETI for 3years now, and have rated it as good. We have not processed a claim so cannot honestly rate it very good. They have always been very competitive on price and not placed any restrictions on us despite our ages. Their website is very easy to use and mobility around it is clear and simple.”

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Posted 7 years ago

“pleased with service and definitely best price”

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Posted 7 years ago

“Have yet to use the services offered hopefully will not have to so can’t rate what I haven’t had to use”

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Posted 7 years ago

“no problems”

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Posted 7 years ago

“Provided cover we required at a price which was painful, but acceptable.”

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Posted 7 years ago

“Easy to arrange online. Explorer take into account medical conditions and cover these, along with all other travel insurance requirements whilst away on holiday. Have used Explorer several times for holiday travel.”

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Posted 7 years ago

“Assistant was very helpful - pointed out my initial policy did not cover my specific requirements. Upgradef polivy to one year. Only negative - cost!”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“Made no claim but best value for money with some medical condtions”

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Posted 7 years ago

“I have been using Explorer Travel Insurance for many years, as you seem to offer good value for money. Luckily I've never had to make a claim so I can't comment on that.”

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Posted 7 years ago

“I can’t comment on how good the insurance is as I didn’t need to claim.”

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Posted 7 years ago

“Good Insurance covers everything required.”

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Posted 7 years ago

“I renewed my annual travel policy on the internet. I found the website easy to follow and information was displayed in an easy to understand format. The price was very good and , compared to other insurance providers, covered more eventualities.”

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Posted 7 years ago

“The web site works quite well and that is good, as this is the main access point to purchase insurance for my travel. The costs are reasonably competitive but there are new entrants coming on to the market that are trying to make a niche for themselves. This however, does not really manifest itself in markedly better premiums for us travellers. The main reason for this is that, from my experience, ALL the middle of the road providers such as Explorer are all using the same algorithm based assessment mechanism which really has very little finese when it comes to pricing the medical factors which most senior citizens have to declare. I find it particularly arbitrary and really a rather blunt instrument of measurement when it is well known that older travellers naturally have issues like blood pressure elevation, but although we live quite normally with this general condition, that just seems to be an excuse to ramp up the premium without any further consideration of the overall health of the applicant. The excuse I received recently when I challenged this point with an Explorer competitor, I was told that it would be too costly to introduce a human arbitrator to fine tune the quotations given out by the on line insurers. Thus we senior citizens just have to accept that as we have to have travel insurance, this is the best we can expect. The cost of this travel insurance is beginning to represent a meaningful proportion of the overall cost travel for us.”

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Posted 7 years ago

“Found it easy to understand and complete application thank you”

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Posted 7 years ago

“I got the insurance I needed and was pleased by straightforward it was.”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 6,042 reviews