Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,059 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,059 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value travel insurance”

Helpful Report

Posted 7 years ago

“I have been using Explorer Travel Insurance for many years, as you seem to offer good value for money. Luckily I've never had to make a claim so I can't comment on that.”

Helpful Report

Posted 7 years ago

“I can’t comment on how good the insurance is as I didn’t need to claim.”

Helpful Report

Posted 7 years ago

“Good Insurance covers everything required.”

Helpful Report

Posted 7 years ago

“Much much cheaper than other companies and easy to get a quote.”

Helpful Report

Posted 7 years ago

“I renewed my annual travel policy on the internet. I found the website easy to follow and information was displayed in an easy to understand format. The price was very good and , compared to other insurance providers, covered more eventualities.”

Helpful Report

Posted 7 years ago

“Very good value for over 70yrs with medical conditions”

Helpful Report

Posted 7 years ago

“It was so easy to arrange our insurance on the internet. And the cost was comparative to other companies. We were very pleased.”

Helpful Report

Posted 7 years ago

“Excellent customer service. Really helpful advice. Would recommend.”

Helpful Report

Posted 7 years ago

“I used this company for the first time last September having booked a cruise. Unfortunately due to the travel agent I had to change the dates of the cruise and therefore the policy dates. Each time the gentleman was polite and very helpful. I found the cover excellent and was given full details what to do if I required assistance etc. Whilst away I did mention the insurance to fellow passengers and was surprised by how comparable to much more expensive insurers they were. I have again booked a holiday abroad and have again purchased my insurance from Explorer Travel and again have been well pleased with the cover, assistance, and patience shown me by the sales representative. Being 86 and being old school expecting value for money I have been very satisfied in all respects and have recommended them to several members of family and friends.”

Helpful Report

Posted 7 years ago

“Everything explained fully”

Helpful Report

Posted 7 years ago

“Have been with Explorer for several years. Cover is excellent and not too expensive, despite our many health problems. Claims process is hassle free.”

Helpful Report

Posted 7 years ago

“Good value, covering all of our requirements”

Helpful Report

Posted 7 years ago

“Not been away yet.”

Helpful Report

Posted 7 years ago

“Found it Simple and easy to fill out all my details”

Helpful Report

Posted 7 years ago

“The web site works quite well and that is good, as this is the main access point to purchase insurance for my travel. The costs are reasonably competitive but there are new entrants coming on to the market that are trying to make a niche for themselves. This however, does not really manifest itself in markedly better premiums for us travellers. The main reason for this is that, from my experience, ALL the middle of the road providers such as Explorer are all using the same algorithm based assessment mechanism which really has very little finese when it comes to pricing the medical factors which most senior citizens have to declare. I find it particularly arbitrary and really a rather blunt instrument of measurement when it is well known that older travellers naturally have issues like blood pressure elevation, but although we live quite normally with this general condition, that just seems to be an excuse to ramp up the premium without any further consideration of the overall health of the applicant. The excuse I received recently when I challenged this point with an Explorer competitor, I was told that it would be too costly to introduce a human arbitrator to fine tune the quotations given out by the on line insurers. Thus we senior citizens just have to accept that as we have to have travel insurance, this is the best we can expect. The cost of this travel insurance is beginning to represent a meaningful proportion of the overall cost travel for us.”

Helpful Report

Posted 7 years ago

“Very friendly and efficient. Always use the company for trip insurance.”

Helpful Report

Posted 7 years ago

“Look. You’ve sold me some legal papers that I hope never to use. Ask me again if I become a claimant!!!”

Helpful Report

Posted 7 years ago

“Always received great service”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 6,059 reviews