Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,825 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,825 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Very good customer services and an easy on line site to use”

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Posted 5 years ago

“Good response though I have never received the posted copy of the insurance policy”

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Posted 5 years ago

“Excellent policies, excellent prices!!”

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Posted 5 years ago

“I used explorer travel insurance before and found the assistant on the phone very helpful. As I’m not very good at going on line. Speaking to your staff has been better for me.”

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Posted 5 years ago

“Very easy to use site simple tick box questions.Reasonable price only took a few minutes also includes pre existing medical conditions which again was simple to declare would recommend to anyone.”

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Posted 5 years ago

“This is the second time I have taken travel insurance with Explorer. Very good cover at competitive price. Excellent Customer Service.”

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Posted 5 years ago

“First class service”

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Posted 5 years ago

“Easy to use website, competitively priced policy. I have a couple of health issues so was quite satisfied with what I paid.”

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Posted 5 years ago

“Very easy to purchase online. Having a pre existing medical condition, it wasn't too expensive. Pleased with the cover provided”

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Posted 5 years ago

“Very pleased with initial contact & quotation but not so good at replying to question raised & additional cost implication when I saw in small print about length of trips for over 65s.”

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Posted 5 years ago

“The price was O K. But when I came to make a (medical) claim and sent all the supporting documents they lost them, even when sent registered post. I am still arguing.”

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Posted 5 years ago

“A professional and very thorough operation”

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Posted 5 years ago

“I was very happy with the person who dealt with my purchase of a holiday travel policy from you. He dealt with me in a very professional friendly manner.”

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Posted 5 years ago

“I can only review if I had to make a claim - the acid test f any insurance policy.”

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Posted 5 years ago

“Great value”

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Posted 5 years ago

“Explorer travel insurance where easy to get in touch with, their staff where helpful and explaining the different types of holiday insurance to me”

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Posted 5 years ago

“To me its great value for money Especially for people with medical conditions”

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Posted 5 years ago

“Good value for money. Easy to find way round site.. I thought that my documents were to be sent to me by post but perhaps I had misread info.”

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Posted 5 years ago

“Very quick and easy have used you before and found you very helpful in the past”

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Posted 5 years ago

“Easy to use website with clear instruction. The medical section was straightforward. The system of claims via a dedicated claims company requires some improvement to improve efficiency, communication is poor.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,825 reviews