Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,786 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Very helpful and knowledgeable advisors. Competitive premiums providing excellent cover.”

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Posted 2 years ago

“I have had to make a claim regarding my holiday, the process has been very easy and the staff have been helpful.”

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Posted 2 years ago

“No Hassle good price, very helpfull”

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Posted 2 years ago

“Ok initially but difficult to get through when I needed to change my holiday details-what about having a callback system rather than "sorry all lines are busy at the moment" ?”

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Posted 2 years ago

“Easy simple procedure to book online staff very helpful price quoted very good”

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Posted 2 years ago

“I get endless nonsense emails about absolutely nothing from this insurer. Then I need to make a small claim for being delayed for over 32hrs, it takes weeks to hear from them with no confirmation of recipes of my claim, no case number to track so you no it’s being looked at. And then out of the blue they email you cause they’ve found some clause not to pay due to the reason the airline was delayed. Do not use this insurer - what’s the point if they aren’t there to help you when things go bad - may as well have not had insurance and would have at least saved £50”

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Posted 2 years ago

“So quick and easy”

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Posted 2 years ago

“I haven’t used the insurance for anything yet however it was easy to arrange and quickly set up although I thought a little expensive”

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Posted 2 years ago

“Very easy to sort out. Let’s see if deliver when away. So far so good, but not away till jan”

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Posted 2 years ago

“Was plomised paper copy.......nothing .???????????”

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Posted 2 years ago

“Have used this company for quite a few years now. Always easy to purchase online & excellent value for money”

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Posted 2 years ago

“Excellent service and very easy to complete form.”

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Posted 2 years ago

“Good service keep up the good work wood recommend explorer travel insurance to friends”

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Posted 2 years ago

“Very good insurance cover”

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Posted 2 years ago

“I have used explorer for a few years now And service is really really great.”

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Posted 2 years ago

“Easy website, good cover at a competitive price and you can't ask for more than that!”

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Posted 2 years ago

“Easy paperwork, all completed on line - seems like an efficient service, but fortunately not had to test claims procedure!”

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Posted 2 years ago

“Easy to use site and reasonable cost”

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Posted 2 years ago

“Very straight forward to arrange. Very comprehensive cover .”

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Posted 2 years ago

“Good offer via comparison website”

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Posted 2 years ago

Explorer Travel Insurance is rated 4.6 based on 5,786 reviews