Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Everything explained fully”

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Posted 6 years ago

“Have been with Explorer for several years. Cover is excellent and not too expensive, despite our many health problems. Claims process is hassle free.”

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Posted 6 years ago

“Good value, covering all of our requirements”

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Posted 6 years ago

“Not been away yet.”

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Posted 6 years ago

“Found it Simple and easy to fill out all my details”

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Posted 6 years ago

“The web site works quite well and that is good, as this is the main access point to purchase insurance for my travel. The costs are reasonably competitive but there are new entrants coming on to the market that are trying to make a niche for themselves. This however, does not really manifest itself in markedly better premiums for us travellers. The main reason for this is that, from my experience, ALL the middle of the road providers such as Explorer are all using the same algorithm based assessment mechanism which really has very little finese when it comes to pricing the medical factors which most senior citizens have to declare. I find it particularly arbitrary and really a rather blunt instrument of measurement when it is well known that older travellers naturally have issues like blood pressure elevation, but although we live quite normally with this general condition, that just seems to be an excuse to ramp up the premium without any further consideration of the overall health of the applicant. The excuse I received recently when I challenged this point with an Explorer competitor, I was told that it would be too costly to introduce a human arbitrator to fine tune the quotations given out by the on line insurers. Thus we senior citizens just have to accept that as we have to have travel insurance, this is the best we can expect. The cost of this travel insurance is beginning to represent a meaningful proportion of the overall cost travel for us.”

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Posted 6 years ago

“Very friendly and efficient. Always use the company for trip insurance.”

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Posted 6 years ago

“Look. You’ve sold me some legal papers that I hope never to use. Ask me again if I become a claimant!!!”

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Posted 6 years ago

“Always received great service”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Web site very easy to use.Had to speak to someone who proved to be extremely helpful.”

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Posted 6 years ago

“Found it easy to understand and complete application thank you”

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Posted 6 years ago

“Thorough check on health and quick calculation on price.”

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Posted 6 years ago

“I got the insurance I needed and was pleased by straightforward it was.”

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Posted 6 years ago

“The website was easy to navigate & made purchasing the travel insurance very simple”

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Posted 6 years ago

“Contact on phone was very informative and extremely helpful to give me the best insurance for my needs”

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Posted 6 years ago

“This is only the second time in succession I have taken travel insurance with Explorer Travel and thus far have had no cause to make any claim. The deals have however been more attractive than many others for virtually the same cover. I am satisfied, partcularly as I am an elderly person, (in numbers only).”

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Posted 6 years ago

“Very helpful sevice.”

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Posted 6 years ago

“Impossible to accurately assess any insurance,until(hopefully never)a claim is made! However on first impression all seems to be good at a reasonable price. The question asked we're no more daunting than previous insurers.”

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Posted 6 years ago

“Easy to do online, no complicated questions and all so straightforward. Have used Explorer Travel Insurance on a previous trip and will do so again i'm sure. Keep up the good work.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews