Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Second year running we have used Explorer, easy on-line experience with all medical needs covered.”

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Posted 6 years ago

“Friendly, efficient service”

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Posted 6 years ago

“My expensive electric wheelchair was damaged beyond repair on a flight from Australia and today I have been told that it is NOT covered by the policy. Surely as an essential part of my luggage any reputable travel insurance should cover it against loss or damage. Anyway, I have just issued a court claim. Let's see what the law has to say on the matter.”

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Posted 6 years ago

“As an older couple we found the cost of your travel policy outstanding value. It was half the price, for example, of a similar policy quoted to us by Saga.As it turned out we had a trouble free five weeks holiday in Australia but all the time we had the reassurance that we were covered against any eventuality. We will certainly do business with you again.”

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Posted 6 years ago

“EASY ACESS, SIMPLE TO FOLLOW WITH EXTREMELY COMPETITIVE PREMIUM. HIGHLY RECOMMENDED”

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Posted 6 years ago

“While on holidays I was ill as far as o know to date my claim was settled with no problem”

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Posted 6 years ago

“Used explorer several times fortunately thus far have had no need to claim, so unable to comment. set up though has been straight forward.”

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Posted 6 years ago

“I used your company last year in October and was happy. Lucky enough I haven't had to claim so I cannot give you any feedback on your claims procedure but so far I am happy with the service provided by you”

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Posted 6 years ago

“Covers all my needs, reasonable premium, good service from employees would recommend to anyone.”

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Posted 6 years ago

“My queries were dealt with in a polite and knowledgeable way. Very happy with your service.”

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Posted 6 years ago

“I had no reason to make a claim. I did make a change to my details and found the staff member handling the change very helpful and efficient,will use this company again.”

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Posted 6 years ago

“Excellent cover at competative price.”

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Posted 6 years ago

“Competitive rates, straightforward easy-to-use internet application procedure. Fortunately we have not had cause to make a claim.”

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Posted 6 years ago

“Seems to do what it says on the tin at a reasonable cost. Why do i have to re input my current medical history every year instead of just adding to them if required”

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Posted 6 years ago

“EASY TO USE AND VERY GOOD ON PRICE FOR THE TWO OF US”

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Posted 6 years ago

“Covered all our medical needs , and being over 80 we thought the cost was reasonable .”

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Posted 6 years ago

“Thank you for your excellent service once more.”

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Posted 6 years ago

“I purchased a 2 week Cruise Travel Insce at a very competitive price, and found the site very user friendly. Fortunately I didn't have to use it so unable to comment on how good the insce is or how helpful staff are in an emergency.”

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Posted 6 years ago

“Straight forward ,disclosed existing medical conditions ,price acceptable compared to some competitors”

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Posted 6 years ago

“Found the site very easy to use and stress free will definitely use it again”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews